26 to 50 of 51 Service Design Jobs in London

Python . Proficiency in testing tools and frameworks like Selenium, Postman and Cucumber . Able to produce clear Unified Modelling Language (UML) diagrams and service design artifacts Background in software engineering is very desirable. Ability to balance speed of delivery with maintainability, security, and operational excellence. Expertise … Deliverables: Responsibilities but not limited to: Develop and maintain infrastructure-as-code (IaC) solutions using Terraform, and robust software solutions in Go and Python. Design, implement, and execute comprehensive testing strategies utilising tools and frameworks such as Selenium, Postman, and Cucumber, and produce clear Unified Modelling Language (UML) diagrams ...

cyber, and national security is looking to hire a Senior Principal AI Product Designer into a growing, high-impact team. This is a senior, design leadership role focused on building AI-powered digital products in complex, data-rich environments. Why this role? This is not standard product design … highly complex environments Solving data-heavy, ambiguous problems at scale Influencing how organisations adopt AI responsibly and effectively Working at the intersection of design, data, and machine learning The role Lead end-to-end product design (discovery → concept → delivery) Design intuitive AI-powered user experiences using Human ...

ideally gained within a complex public sector or defence environment: Workforce and digital change, including change management, AI adoption, digital training, and communications. Organisational design, including operating model design, role design, and workforce analytics. Business analysis and service design, including requirements gathering, user research, process ...

have an excellent contract job opportunity for Observability/Monitoring Service Owner - Cloud for our leading client. Role overview Own the technical execution of the Observability solutions, integration of monitoring tools, leveraging the AI capabilities in the NOW platform to manage events of client's Transform products and technical … days per week onsite) Pay - attractive daily rate (inside IR35) Skills Minimum Requirements: Extensive experience (typically 15+ years) in observability and automation technology, tools, service, process with a strong focus on management, effectiveness and architecture. Significant experience in observability and automation architecture and enterprise systems. Proven expertise in designing ...

services deals, particularly in penetration testing, red teaming, and offensive security programmes. You will collaborate closely with our security consulting and delivery teams to design and close strategic engagements that help organisations strengthen their cyber resilience. Role Mission Claranet’s strategy is to grow our customer base … Growth – Transitioning new logo customer into managed accounts where and when appropriate Sales Operations & Support – On marketing and sales enablement activities Customer Experience & Managed Service – On service design transitions Procurement Legal & Compliance – On master service agreements and statements of work Finance – On sales governance and customer ...

Content Design Manager Location: London (Hybrid Working) The Role Want to do the best work of your life? This is an opportunity to make your mark at a leading media and entertainment organisation in Europe. As a Content Design Manager (internally known as Lead Content Designer … Engage stakeholders with compelling, evidence-based storytelling and content strategies Own voice, tone, and style guidelines to ensure clarity, consistency, and accessibility Evolve content design practices in partnership with senior design leadership Collaborate cross-functionally with product, engineering, architecture, and analytics teams Process Translate customer insight into actionable ...

Management Consulting Manager, Song Service L7 London, Manchester. Edinburgh Accelerate your career in a dynamic and innovative digital marketing agency that’s redefining how organizations in Song Service connect with stakeholders and deliver value. Join Accenture Song , a fast-growing division dedicated to crafting transformative digital experiences … scale. As part of Song Service, you’ll support a portfolio spanning health services, government agencies, education, and public sector institutions. Help leading organizations thrive by combining creativity, data-driven insights, and cutting-edge technology. Grow alongside our global network of talent, and help drive impactful change for some ...

Digital Product & Development function, focused on replacing Legacy systems, improving customer journeys, and ensuring alignment with major council-wide programmes including telephony transformation and service redesign. This role supports a high-priority area of the organisation and is offered on an initial 6-month contract, with strong potential … product requirements, user stories, and actionable backlogs. Stakeholder & Cross-Functional Collaboration Work closely with Customer Services, the Register Office, ICT, and programme teams to design and deliver improved services. Build strong relationships with service managers and technical teams across the council and shared service environments. Coordinate communication ...

experience as a Content Designer, UX Writer, or similar role within government or public-sector digital services. Strong working knowledge of GDS standards, GOV.UK design system, and service assessment requirements. Ability to create clear, concise, accessible content for complex services. Experience working in agile, multidisciplinary teams. Understanding … with evidence. Desirable Experience contributing to discovery, alpha, beta, and live phases. Familiarity with prototyping tools (e.g., Figma, Sketch, or similar). Understanding of service design principles. Experience working with technical teams on APIs, workflows, or back-end processes Reasonable Adjustments: Respect and equality are core values ...

full of opportunities to turn today’s challenges into tomorrow’s solutions. Job Description Becoming part of the UK team in our Data & AI Service Line will present new opportunities for you to make a positive impact as we embark on securing major projects with our top international clients. … tailor advisory engagements to aid with some of their most complex data-related challenges , and as a result, we are growing our Data & AI service line to be able to respond to the increasing breadth and complexity of data-driven transformation initiatives Whilst we work across different sectors ...

This is a fantastic opportunity to work as an Service Designer on a long term contract, inside IR35, on a remote basis. The key skills required for this Service Designer role are: Service design Create frameworks to validate and scale AI solutions enable a consistent … across the business from sand pit to production If you do have the relevant experience for this Infrastructure Service Designer role, please do apply. ...

Join a leading airline services provider as a Service Desk and Incident Management Lead! Job Overview: We are seeking a highly skilled and motivated Service Desk & Incident Lead to oversee end-to-end Service Desk operations, manage Incident Management processes, and ensure alignment with ITIL best practices … governance. This role is critical in driving high-quality service delivery, tooling governance, and operational excellence across Transform. Location: Uxbridge (Hybrid - 3 Days Onsite) Daily Rate : Flexible (Inside IR35) Contract Length: 6 Months Start Date: ASAP Key Responsibilities Lead and manage the Service Desk team, ensuring exceptional ...

presentations, and proposals. Collaborate as part of cross‐functional delivery teams to address client needs, supporting colleagues at all levels. Participate in the design, facilitation, and documentation of workshops. Contribute to project tasks such as requirements gathering, data analysis, process mapping, synthesis, and solution design. Support the maintenance … Target Operating Models (training provided). Basic understanding of business process mapping and requirements gathering. Skills including problem solving, research, analysis, and solution design are all considered relevant and transferable. Interest in service‐design methodologies, digital transformation, AI solutions, technology adoption, and change management. Strong written ...

Product Manager to lead key customer-facing digital journeys across web and mobile. You will shape product direction, prioritise delivery, and work closely with design, engineering, data, and business stakeholders to deliver measurable improvements for customers and the business. This is a hands-on role for someone comfortable working … backlog for a defined digital product area Identify customer and business problems and translate them into clear product opportunities Work cross-functionally with engineering, design, CX, and data teams to deliver outcomes Prioritise work based on value, effort, risk, and feasibility Use insight and data to improve self-serve ...

Senior Service Designer £57000 - 70000 GBP Pension Contributions, Flexible Benefit scheme, Health and Wellbeing Hybrid WORKING Location: Leeds, Central London, Greater London - United Kingdom Type: Permanent Senior Service Designer London Full Time - up to £70,000 A leading digital services client that supports both public and private sector … projects to deliver the best experiences for users is hiring for a Senior Service Designer UK-Wide. If you have experience in this field this role could be the role for you! What You'll have the Opportunity to do as a Senior Service Designer ...

Senior Service Designer Multiple Locations UK Wide £55,000 - £70,000 Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors. … experienced Service Designer working in the discipline for at least 4-5 years ideally with a public sector or consulting background and are keen to grow and develop your skillset within an expanding design practice! What you’ll do: • Lead strategic planning for the client’s service ...

capability models, or operating models. Apply Agile methodologies (Scrum, Kanban, SAFe) to structure delivery teams around value chains and create features and epics. Apply Design Thinking to develop personas, define pain points, define MVPs and prototypes, and designing experiments to test solution hypotheses. Cultivate strong relationships among working teams … build enduring relationships with senior leadership, and work closely with SMEs to ensure design feasibility, viability, and compliance. Business development activities including leading/contributing to proposals, RFP's, bids, proposition development, client pitch contribution and client hosting at events. What you'll need to succeed Business architecture experience ...

that works closely with the business, shaping how critical pricing, hedging and investment datasets are produced, governed and shared. This role involes leading technical design and delivery from the front, mentoring engineers, and setting engineering standards (without formal line management). You'll be trusted to operate with high … enable expansion of in-house capability to trade across multiple asset classes, by strengthening data foundations and delivery What you'll do Lead technical design and implementation across data services, APIs, and platform components Set and uphold engineering standards (patterns, code quality, reviews, testing approach) Drive modern delivery practices ...

transformation programme. In this role, you will act as a hands-on payroll SME, ensuring payroll accuracy, compliance, and integrity throughout system transitions and service changes, and work closely with HR, Payroll, Finance, programme teams and third-party stakeholders. This is an excellent opportunity for someone who has deep … payroll transition activities including parallel runs, validation and reconciliation across systems Identify and resolve data integrity issues impacting payroll calculations and outputs Contribute to service design and operating model development ensuring payroll requirements are embedded Develop payroll documentation including SOPs, process maps and test scripts Support testing, cutover ...

ensure confident platform usage. * Build strong relationships with occupiers and site teams to drive engagement with smart services. * Shape and define new smart building service offerings and data-driven propositions. * Collaborate with leasing, asset management, and property teams to assess viability and commercial opportunities. * Capture occupier feedback and operational … influencing skills with the ability to build trust at all levels. * Understanding of smart buildings, IoT platforms, or digital access technologies. * Experience with service design, commercial offerings, or occupier experience environments advantageous. ...

able to express ideas cleanly and concisely. Desirables TanStack Query Nest.js Integration Testing experience - Even better if this is Detox or Appium System/Service Design Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering ...

with government standards and policy requirements. Key responsibilities include: Designing and iterating content for digital services within a large UK government organisation Applying content design principles across complex, multi-channel services Writing clear, concise, and accessible content in line with the GOV.UK style guide Collaborating with product managers, user … researchers, service designers, and developers Using evidence, user research, and data to inform content decisions Ensuring content meets GDS standards, accessibility requirements, and best practice About You Essential experience: Proven experience working as a Content Designer within Central Government Strong knowledge of GDS, including hands-on experience with ...

comfortable with that being 2-3 days per week. Client sites could be anywhere but will most likely be in & around London. Responsibilities Design, develop, and deploy Camunda-based process and decision automation solutions Implement and integrate Java-based microservices, APIs, and connectors within orchestration flows Translate BPMN … models into executable workflows and reusable components Collaborate closely with analysts and service designers to refine and iterate business processes Develop and maintain automated test suites, CI/CD pipelines, and containerised deployments Optimise Camunda engine performance and monitor workflow metrics for production environments Participate in code reviews, peer ...

comfortable with that being 2-3 days per week. Client sites could be anywhere but will most likely be in & around London. Responsibilities Design, develop, and deploy Camunda-based process and decision automation solutions Implement and integrate Java-based microservices, APIs, and connectors within orchestration flows Translate BPMN … models into executable workflows and reusable components Collaborate closely with analysts and service designers to refine and iterate business processes Develop and maintain automated test suites, CI/CD pipelines, and containerised deployments Optimise Camunda engine performance and monitor workflow metrics for production environments Participate in code reviews, peer ...

support senior leaders-including the Mayor, Cabinet, Councillors, Directors, and Chief Executive. Your work will directly shape decisions, performance improvements, and long-term service design. What You'll Be Doing Data, Reporting & Business Intelligence Manage and operate key data systems, delivering professional and high-impact reports. Lead analytical … activities across major transformation projects. Use data to identify issues, predict trends, propose solutions, and guide service improvement. Produce insight for senior leadership to support strategic decision-making. Deliver advanced reporting using T-SQL and Power BI . Key Responsibilities Interpret and present complex data clearly, measuring service ...