26 to 50 of 64 Service Design Jobs in London

Job Description UX Design Consultant Our Client is looking to recruit a UX designer Consultant with 3 to 4 years UX Design experience. This is a consultancy role, advising a global player in Education on direction and execution of a number of products/projects, as part of … confidently work in ambiguous situations. • Provide leadership in challenging situations through clarity, tact and diplomacy. • Ability to identify and communicate the commercial impact of design decisions. • Full command of the UX process is a must. An understanding of the Service Design purpose and process is a bonus. … EXPERIENCE • Senior designer with over 4 years of work experience with blue chip clients as a UX designer, Product designer, UX architect, or a Service designer. • Design processes, agile development and lean UX. • Working collaboratively in an interdisciplinary team. • Creating omnichannel experiences - cross-platform and cross-device solutions. More ❯

work closely with Product Management teams on a variety of projects. You'll have extensive experience creating an engaging user experience, UI elements, and service design for a variety of complex B2B, ideally fintech, applications, for both internal teams and external customers. Principal Accountabilities Product design excellence … You'll be experienced working in all levels of the design stack from helping strategize, agreeing a briefing, working on the IA, UX, UI and liaising with brand inputs. Translate business and user goals into a coherent UX strategy: Working alongside design research teams to include Voice of … Customer in everything we do. Looking for gaps in VOC insight, advocating for the user at all times. B2B Service Design: Treating each problem channel-agnostically, understanding the myriad channels we can engage on and working with PMs to develop the right strategy. Data Literacy and Visualisation: You More ❯

confidently work in ambiguous situations. Provide leadership in challenging situations through clarity, tact and diplomacy. Ability to identify and communicate the commercial impact of design decisions. Full command of the UX process is a must. An understanding of the Service Design purpose and process is a bonus. … EXPERIENCE Senior designer with over 4 years of work experience with blue chip clients as a UX designer, Product designer, UX architect, or a Service designer. Design processes, agile development and lean UX. Working collaboratively in an interdisciplinary team. Creating omnichannel experiences - cross-platform and cross-device solutions. … Ability to define key metrics and evaluate project success. Working to strict deadlines. Proven design track record and design agency experience. Design degree or equivalent. The Client is based in Holborn Central London. The salary for this role will be in the range £25K - £30K Please do More ❯

align priorities with business objectives, user needs, and technical feasibility. You'll work on a range of assignment types, including rapid strategy development, product design and delivery, and product advisory. Manage the product lifecycle, from discovery to delivery, taking responsibility for defining and prioritising backlogs, overseeing development, and monitoring … create solutions. You'll ensure all voices are heard and that key priorities are identified and addressed. Develop user personas, customer journey maps, and service blueprints, ensuring that products and services deliver exceptional value and a seamless experience. Establish success metrics, such as KPIs and OKRs, to measure impact … and ensure alignment with broader business goals. You'll also design operating models that support continuous product improvement. Manage cross-functional teams, including design, engineering, delivery, and QA, ensuring seamless collaboration and effective communication across all phases of delivery. Build trusted client relationships, acting as a strategic advisor More ❯

We're looking for a proactive and strategic Business Development Manager to join our independent design consultancy in Shoreditch. You'll be working alongside our Design Strategy Manager in London, and as part of our growth plans, we also aim to expand the team with a new BD … class team of researchers, strategists, designers, developers and engineers to develop customised new business proposals that showcase our unique blend of industrial, digital and service design expertise. Oh, and you'll help secure partnerships that push boundaries, challenge perceptions, and always aim to change the world. Your profile … can qualify and prioritise opportunities based on business value, creative potential, and commercial viability. You think strategically about the prospective business too, considering how design can help grow their business and digging to find what opportunities there may be. Networker : You thrive in networking environments and can identify prospects More ❯

days a week office based, 3 days remote) Competitive Salary plus performance related bonus Fantastic opportunity to secure a permanent role as a Service Domain Lead with DCC. DCC requires an experienced Architect to be the Design Lead for DCC to Programmes to drive development, improvement and maintain … own the evolving end to end architecture.The Service Domain Lead role will be centred on the Central Switching Service, supporting its evolution and continuous improvements. What will you be doing? Ownership of a programmes end-to-end architecture, providing technical product ownership, functional leadership to other domain architects … applications, data, infrastructure, security, service) to ensure overall cohesion and architectural consistency. Ensuring all services underpinned by technologies developed to achieve a single vision and a controlled set of integrated designs through a Systems Engineering standard approach. Ownership of key DCC and stakeholder requirements and the resultant DCC Service More ❯

as well as provide valuable advice and guidance to our clients. iM Responsible For Providing guidance on consulting engagements in the planning, analysis, and design stages of a project, with a particular focus on business and non-technical workstreams such as business strategy, requirements gathering, change management and information … product demonstrations in support of business cases, best-practice advice to clients and function as trusted advisor. Creating client deliverables such as presentations, detailed design documentation, assist with incorporating business use case language in build and deployment guides, task lists, etc. Facilitating User Acceptance Testing initiatives to define comprehensive … test cases that ensures full coverage of solution delivery. Obtaining working knowledge of typical customer workflow and integrations, and providing guidance around full solution design, both within and outside our platform. Delivering knowledge transfer sessions to customers and other team members. Presenting progress reports to the Project Manager or More ❯

work confidently in ambiguous situations. Providing leadership in challenging situations through clarity, tact, and diplomacy. Ability to identify and communicate the commercial impact of design decisions. Full command of the UX process; understanding of Service Design is a bonus. Visual thinking, proof of concept, rapid prototyping, storyboarding … technology. Experience: Senior designer with over 4 years of experience working with blue-chip clients as a UX designer, Product designer, UX architect, or Service designer. Experience with design processes, agile development, and lean UX. Collaborative work within interdisciplinary teams. Creating omnichannel experiences across platforms and devices. Ability … to define key metrics and evaluate project success. Experience working to strict deadlines. Proven design track record and agency experience. Design degree or equivalent qualification. The client is based in Holborn, Central London. The salary range for this role is £25K - £30K. Please send your CV in Word More ❯

for the management & governance all media delivery infrastructure for Max, D+, CNN, and other WBD brands globally. You will be involved from the initial design phase of figuring out the right network topology for our clients to the final stages of deploying and setting up hardware, networking, monitoring, alerting … hardware to deployed to the field. This team works the full stack from software, networking, operating system, to the hardware and network gear level. Design, write and deliver software and infrastructure to improve the reliability, scalability, latency, and efficiency of our services. Bring new technology thinking and lead developers … to embrace new tools and innovative solutions to solve business needs. Guide Engineers to design, develop, and test for reliability, and to automate tasks for applications. Solve problems relating to mission-critical services and create solutions to prevent problem recurrence, with the goal of automating response to all non More ❯

Service Designer Required to work for a Healthcare organisation based in Wales, this is a day rate contract and paying £250 per day - Inside IR35. Hybrid role - 2 days per month in the office. Job Background A Lead Service Designer is an experienced designer who works with minimal … support and can influence and mentor others. You will work with service managers and programme directors to develop design concepts. A Lead Service Designer will potentially have responsibility across complex services and may be involved with Vaccine and Pharmacy Services. You will help set direction and embed … good practice within the newly formed UCD Team. Essential Criteria: Significant experience of working in a service designer role. Experience applying highly developed specialised knowledge, supported by pertinent theoretical knowledge and applicable practical experience, across a range of work methods and practices. Proven experience in the analysis and design More ❯

in their field with millions of global users and a decade of success already under their belt. With a brand new Head of Product Design at the helm, there is a renewed energy and focus on design within the organisation, making it a driving force in their product … product designer with laser focus on refining and enhancing the user experience for this market leading SaaS product Someone who can manage the full design life-cycle, from initial research and concept stages through to wireframing, prototyping and testing Someone to collaborate closely with their Product & Engineering counterparts (working … in squads) to ensure a holistic approach to product development A designer who can help refine design solutions as well as contribute to the component library/design system to drive consistency across the business Someone who can help raise the bar with regards research, taking a real More ❯

in their field with millions of global users and a decade of success already under their belt. With a brand new Head of Product Design at the helm, there is a renewed energy and focus on design within the organisation, making it a driving force in their product … product designer with laser focus on refining and enhancing the user experience for this market leading SaaS product Someone who can manage the full design life-cycle, from initial research and concept stages through to wireframing, prototyping and testing Someone to collaborate closely with their Product & Engineering counterparts (working … in squads) to ensure a holistic approach to product development A designer who can help refine design solutions as well as contribute to the component library/design system to drive consistency across the business Someone who can help raise the bar with regards research, taking a real More ❯

the project team Triage help requests and raise 'marginal' requests with team members to determine LPM position on task involvement Identify opportunities for new service delivery and support analysis, and design workshops Collate information for project updates and adapt report templates for new projects Support scope clarification and … drives differentiation, an enhanced user experience and profit enablement on client work. Collaborating closely with the other fee-earning professional units-the Intellectual Property Service Unit, Global eDiscovery and Data Advisory, and Alternative Legal Services-as part of the Reinvent Initiative, to best meet client needs, profitably, and at … You will report to: LPM, EMEA Team Your direct reports, if any: N/A Key relationships: Associate Directors, LPM for other regions/Service Delivery Teams within the Services function, such as Business Management, Pricing, Global eDiscovery, Alternative Legal Services and Service Design About the candidate More ❯

interact with one of our many digital channels. As our Digital Customer Experience Lead, you'll collaborate with the Product lead to shape the design vision and strategy for our digital channels, ensuring we build a delightful end-to-end experience for our customers. You'll be leading the … Digital Customer Experience team within Product, setting and leading the design strategy for our customer experience across our website and Apps, and accountable for UX Research, UX Ops and Content. What you'll get up to Collaborate with teams owning other customer touchpoints (CRM, Customer Contact Centre, airline and … non-airline partners) to understand and shape the overall CX and service design for Avios customers. Oversight of our customer experience and design output across product, ensuring our products come together within and across channels to create an impactful experience for our customers, and ultimately meet partner More ❯

maintenance and exploitation of the council's application and solution estate. The Enterprise Architect will work with an established transformation team to address identified service improvements and collaborate with stakeholders to ensure a cohesive architectural approach. The Enterprise Architect will be supported by a solution architect from the council … s IT service and will be embedded within the transformation programme team. This role requires 3 days per week in the office. Responsibilities in post: Produce the overall architectures, topologies and design documentation of solutions, including documented descriptions of the management procedures, the processes, the information flows and … the external services Contribute to the top-down design of the Target Operating Model (TOM), working on identified opportunities where digital solutions can drive service improvements Ensure a cohesive architectural approach is adopted in the design of digital changes across workstreams Build cohesive workflows, develop proof of More ❯

incident resolution, root cause analysis, and post-mortem reviews with a focus on improving resilience and cost-effectiveness. Identify and advocate for supportability and service improvements across the cloud lifecycle. Deliver Customer Service Plans and provide ongoing support to ensure alignment between service design and operational More ❯

incident resolution, root cause analysis, and post-mortem reviews with a focus on improving resilience and cost-effectiveness. Identify and advocate for supportability and service improvements across the cloud lifecycle. Deliver Customer Service Plans and provide ongoing support to ensure alignment between service design and operational More ❯

and solution architectures that meet the customer requirements and are compliant with Enterprise Architecture principles Develop solution architectures which are coherent with both security & service architecture and cost or commercial constraints/requirements Consult with customers, understand their concerns and develop hypothesis based on findings that can be customer … prem and cloud deployments IOT/Blockchain Understanding of business case development Insight into market and industry trends, and their impact on customer solutions Service design and the fundamentals of ITIL including change management We care for our employees by providing: 25 days of Annual leave + an More ❯

methods to help us deeply understand the people using our platform, which includes both tradespeople and homeowners, across marketplaces. In this role, you'll design and execute research that combines behavioural and attitudinal insights to shape the way we build products and deliver value to our customers. This is … on, high-impact role at the centre of product development. You'll work across teams to ensure user perspectives are reflected in business and design decisions, and you'll lean into data to drive clarity and confidence in what we build next. You'll be part of our experienced … multidisciplinary UX team (design, research, content, and service design), collaborating closely with product, data, and engineering. Together, we strive to build simple, intuitive, and effective experiences in a space that's complex and constantly evolving. What you'll be doing Conduct quantitative and qualitative research to uncover More ❯

and technology, now and for generations to come. About the CX Practice You will be part of the wider CX Practice operating within the Design team. The Design team collaborates across various sectors within the CX Practice as well as other practices within Smart Platforms and the wider … Eviden network on customer projects. The Design team comprises of Researchers, UX Designers, Service Designers and Content Designers. We're a group of talented, expressive professionals, where you'll have the autonomy and trust to excel in your role. Our team is forward-thinking in anticipating the future … representing your consultancy with diplomacy. Occasionally, you might be asked to address internal business needs based on your skills and alignment with the CX Design team's principles and approach. We appreciate members who can contribute to our growth and help us remain in sync with current industry trends. More ❯

and technology, now and for generations to come. About the CX Practice You will be part of the wider CX Practice operating within the Design team. The Design team collaborates across various sectors within the CX Practice as well as other practices within Smart Platforms and the wider … Eviden network on customer projects. The Design team comprises of Researchers, UX Designers, Service Designers and Content Designers. We're a group of talented, expressive professionals, where you'll have the autonomy and trust to excel in your role. Our team is forward-thinking in anticipating the future … representing your consultancy with diplomacy. Occasionally, you might be asked to address internal business needs based on your skills and alignment with the CX Design team's principles and approach. We appreciate members who can contribute to our growth and help us remain in sync with current industry trends. More ❯

meet the customer requirements and are compliant with Enterprise Architecture principles. Develop solution architectures which have a wider appreciation and coherence with both security & service architecture and cost or commercial constraints/requirements. Consult with customers to understand their concerns and develop hypothesis-based findings that can be customer … case development, project, and risk management. Knowledge of current application development tools and approaches. Awareness of industry trends and their impact on customer solutions. Service design and ITIL fundamentals, including change management. Have UK&I mobility to deliver engagements nationwide. Hold or be capable of obtaining Security Clearance More ❯

roadmap delivery, making sure the team operates effectively and sustainably. Support incident management, helping maintain system reliability and ensuring engineers are confident in handling service health. Line manage and mentor engineers, supporting their career development, providing feedback, and fostering high performance. What the team say "Working at Accurx means … highly user-centric business, in a multidisciplinary team, where you are used to collaborating closely with other engineers as well as product, UX and design and commercial, to deliver value to users. You have a strong business mindset, and can work closely with technical and non-technical stakeholders across … have experience working with outsourced teams. You understand best practices around monitoring and alerting systems. You have an understanding, or experience, of Domain Driven Design and microservices architecture. You are able to input into the technical choices of the Integrations team, are comfortable taking part in conversations around systems More ❯

Manager who will be responsible for the delivery of multiple workstreams and managing budgets from £1-2m. For this role, particular experience managing service design and sprint teams within digital & business transformations as well as customer experience is required. With a minimum of 6+ years' experience, you … s business to be able to have discussions confidently, create solutions to meet their challenges. About you: Be an effective communicator. Strong understanding of design thinking, agile methodologies, and digital transformation. Ideally you have solid experience working with Service Designers. Be a confident self-starter, well organised and More ❯

user experience journey across all interactions. As part of the team, you'll have the ability to directly impact overall strategy and implementation of service design. You're truly at the center of it all. You have the opportunity to shape everything. As well as shaping the product, the … Mobile brand itself and how we communicate is ever-evolving. You will have the opportunity to contribute to marketing initiatives and flex full-stack design skills from product design, marketing and brand design and any illustrations needed to support this. We're growing fast and we're … looking for someone exceptional to join our design team. The projects we are working on are amazing, and we're looking for a talented Product Designer to meet the exciting technical challenges we face. If you're an intelligent and highly ambitious product designer with an entrepreneurial bug, this More ❯