26 to 50 of 207 Service Design Jobs in London

term contract covering a maternity leave, sitting within the Product department and reporting into the VP of Product. You would step into an established design function and lead a small team of designers, with responsibility for digital design strategy across all customer-facing channels. What you would … Define and drive the digital design vision across web, shop, app and email, aligning every experience with customer needs and business objectives. Lead UX and service design across the full customer journey, from first visit through installation and ongoing engagement, mapping journeys and identifying friction points. ...

Senior Service Designer - Scaling PropTech - 6-month Contract £500 per day outside IR35 London based B2C, B2B, SaaS or Marketplace experience We're partnered with a leading UK PropTech business that is a well-known consumer brand, and they are now looking for a Senior Service Designer … designed to help customers make better property decisions whilst also creating greater value for their commercial partners. This is an exciting opportunity for a Service Designer who loves solving complex problems, putting customers at the heart of design and turning insight into meaningful improvements. You'll be playing ...

Service Lead | Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. The key priority for this role is strong operational IAM service leadership and ownership within a live … environment . The hiring team is looking for someone who has experience running and managing day-to-day IAM services, overseeing operational service delivery, managing performance and resolving service issues - rather than a profile focused primarily on IAM architecture, programme delivery or transformation. UK-wide - based from nearest ...

Made Tech wants to positively impact the country's future by using technology to improve society. We believe being design-led can create positive outcomes in the public sector through critical services enabled by technology. We’ve built a community of designers and researchers to support the public sector … growing demand for a design-led approach to service delivery. Senior Interaction Designers are specialists and practitioners across various design disciplines, including UX Design, Interaction Design, and Product Design. The role involves delivering positive outcomes in the public sector through a design-led approach ...

Service Designer (UX) – Job Description Job Title - Service Designer (UX) Location - London (hybrid working, 3 days in office) Contract - Full-time (permanent) About Here at Beryl, we have a clear vision: to build a better world by getting more people in cities moving sustainably. … design. Beryl is growing nationally and now is the most exciting time to join our team. About the role We're looking for a service designer who can continue to improve the whole Beryl experience, from a rider unlocking a bike to the council partner reviewing scheme data ...

Service Architect Open Opportunity | London, UK About the role The Company Mozaic is an innovative and growing Operating Model Transformation Consultancy. We work with large organisations at CIO level, to assess and transform their digital operations. We have an outstanding reputation in this field and our customer base includes … many household names across numerous different industries. Background and Experience As a Service Architect, you will play a critical leadership role in shaping, designing, and assuring E2E service models. This role combines architectural rigour with delivery practicality, ensuring that services are operationally viable, technically sound, and aligned with ...

specified Full-time Senior Operations Job Description Service Architect Main purpose of the job The main purpose of a Telefónica Tech Service Architect will: support service design elements of sales, pre-sales, bid opportunities, service implementation, and service opportunities aligning with Telefónica Techs strategic … delivery of Policing services act as the primary service design & architecture interface between the customer and Telefónica Tech. work closely with service delivery and project teams on all new projects and services to be delivered, providing guidance, direction and advice on service architecture and delivery. ...

significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. About the role We are looking for an experienced Service Transition Lead to join a major technology transformation programme and lead the controlled transition of new and changed services into live operation. This … solutions are not only technically ready to go live, but are also supportable, operationally understood and ready to be owned by the organisation's service teams . You will work across technical workstreams including identity, endpoints, Microsoft 365, applications, infrastructure, networks and security, coordinating the activities required to move ...

Wide Hybrid | Permanent | £75,000-£90,000 + Bonus + Benefits Have you designed case management, service operations or customer workflows on ServiceNow, and want to help shape a new practice from the ground up? A major global transformation consultancy is building a dedicated ServiceNow CRM and Customer Workflows … have real input into all of it. You'll do that alongside client work that runs end to end: getting into a client's service operations, designing a better operating model and building the business case, then staying with the programme through delivery to make sure what gets built ...

Architect – Holborn London Our Client is a leading international consultant with offices scattered around the World. Currently, they are looking to recruit a UX Design Lead Architect for their London office. You must have be a design lead with a strong UX background, experience in Service Design and an interest in design strategy. We are looking for a seasoned, hands‐on practitioner, with a can‐do attitude. As a senior member of the team and design representative in the organisation, your focus will be on people – clients, users/customers, team and colleagues ...

design. Beryl is growing nationally and now is the most exciting time to join our team. About the role We’re looking for a service designer who can continue to improve the whole Beryl experience, from a rider unlocking a bike to the council partner reviewing scheme data … operations team keeping vehicles on the street. You’ll lead service design across the business and still be hands-on with UX for our app and digital tools, for our riders and internal teams. The app is only one part of what makes a Beryl journey work. Parking ...

underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Service Level & Continual Improvement Manager Location: London (onsite 5 days per week) Due to the nature of the work and the customers we support … United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. The Service Level & Continual Improvement Manager is responsible for ensuring IT services meet agreed service levels and that continual improvement delivers measurable business and customer ...

About the team In Product and Design, we bring together product managers, product designers and service designers in a central team covering the breadth of Faculty’s Applied AI division. In partnership with our Business Units, we form multidisciplinary teams and work with data scientists, engineers and delivery … colleagues to create durable AI-powered software solutions for clients across a variety of industries. Both product management and design are critical disciplines to create impact with AI. While data science and machine learning offer a powerful means to build insight and predictive capability, those insights are often consumed ...

believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design and build adaptive digital products, services and experiences that capture the imagination and deliver impressive returns for our clients. We are looking for a senior … technical leadership, architecture and team guidance. You will lead the technical direction of complex client programmes across MACH architectures and production Generative AI; spanning Design to Code workflows, solution design and API contracts through to cloud infrastructure, deployment and ongoing operation. You will own architecture decisions, write ...

Service Transition Manager Department: Technology Employment Type: Permanent - Full Time Location: London Reporting To: Andrew Henden Description As an IT Service Transition Manager at Foster + Partners , you will play a key role in ensuring technology services are designed, delivered and transitioned seamlessly into operation. Working across infrastructure … service delivery and project teams, you will help shape how change is governed and implemented, driving service excellence while ensuring projects align with strategic business goals and deliver lasting value. This role is ideal if you want to: Lead the successful transition of technology services from project delivery ...

handles over 18 million ticket sales annually. Role Overview You’ll work within a cross-functional product team, reporting to the Head of Product Design, and play a key role in shaping the mobile app experience for audiences and entertainment producers. The role spans the full design lifecycle … research, ideation, UX/UI, prototyping and delivery. Key Responsibilities Collaborate with product managers, engineers and analysts to design user-centric mobile app experiences Conduct and apply user research insights Create wireframes, proto@types, and detailed design specs Contribute to and maintain the design system Ensure accessibility ...

specified Full-time Not specified Operations Job Description The Service Delivery Associate (SDA) works within the Service Delivery Office (SDO) and owns the operational relationship for their assigned customers providing support for our Tier 2 customers at Telefónica Tech. They will work to develop an understanding … customers business needs and requirements. The SDO is part of the wider Service Delivery Management team which in turn forms the main customer relationship arm of Service Delivery within Telefónica Tech. The SDA will create, own and update documentation for their assigned customers and engage in a number ...

LGBTQ+ business community. Please do not contact the recruiter directly. Job Description The role This is a multi-faceted role within the IT Service Management team. Working within the Service Design team of the Service Management department, this role is responsible for the acceptance … services offered by IT to the Firm, including all documentation and knowledge, performance standards (and related measurements) and costs, thus providing a foundation for Service Level Management. Additionally, this role may require liaising with non-IT teams using the ServiceNow Service Management Tool to advise on tool introduction ...

organisations solve complex customer and business challenges through research, strategy and design. From shaping journeys and defining product experiences to creating wireframes, prototypes and service concepts, we turn insight into solutions that deliver measurable impact. Our Experience Design team brings together UX, research and strategy specialists who care … Senior Experience Designer, you'll play a key role in translating customer insight into products, services and experiences. You'll lead research and design activities, own significant workstreams, facilitate workshops and work directly with clients to shape decisions and drive progress. Using user‐centred design methods ...

HIRING: SENIOR SERVICE DESIGNER - SC CLEARED London Manchester Glasgow Bristol Are you a Senior Service Designer with active SC clearance ready to take the lead on exciting public sector digital transformation projects? This is your chance to shape the future of digital services, solve complex challenges and create … meaningful, user-centred experiences that make a real difference. WHAT YOU'LL BE DOING Leading end-to-end service design workstreams, from discovery through to delivery. Shaping innovative, user-focused digital services. Applying GDS standards, accessibility and inclusive design principles. Facilitating workshops, co-design sessions ...

HIRING: SENIOR SERVICE DESIGNER - SC CLEARED London | Manchester | Glasgow | Bristol Are you a Senior Service Designer with active SC clearance ready to take the lead on exciting public sector digital transformation projects? This is your chance to shape the future of digital services, solve complex challenges and create … meaningful, user-centred experiences that make a real difference. WHAT YOU'LL BE DOING Leading end-to-end service design workstreams, from discovery through to delivery. Shaping innovative, user-focused digital services. Applying GDS standards, accessibility and inclusive design principles. Facilitating workshops, co-design sessions ...

months+ We are seeking an experienced Performance Analyst to establish and embed a performance measurement capability for the Martyn's Law digital service. The service will enable organisations and individuals to understand whether Martyn's Law applies to them, submit required notifications and interact with regulatory processes. The Performance … Analyst will work across product, user research, service design, engineering and SIA operational teams to define meaningful measures of service performance, establish analytics capabilities and turn data into actionable insights. The role is not simply about producing dashboards or reporting usage statistics. It is about helping multidisciplinary ...

internal AI assistants) that meet consumers where they already work. We want someone who leads with problems, not solutions — who brings deep UX and service design expertise, has built catalog or marketplace products at scale, and can articulate how intelligent discovery evolves in an agentic AI world. What … data, publishing velocity, discovery-to-integration conversion, repeat usage, and governance compliance . Own the full lifecycle from problem discovery → delivery → adoption → iteration. Design a World-Class Discovery Experience Lead the UX and service design vision — intuitive, fast, and delightful across all touchpoints. Build rich dataset pages ...

Korn Ferry is seeking an experienced Service Design & Transition Manager to join a large, complex organisation. The role focuses on designing and transitioning IT services into live operation with a strong ITSM background and Service Design/Transition expertise. The successful candidate will hold an active ...

## facultyLondon# Lead Service Designer at facultyON-SITESENIORPosted about 18 hours ago## Quick Summary### Role OverviewAs a Lead Service Designer at Faculty, you will shape the strategic direction of service design and align cross-functional teams to deliver innovative AI solutions. You will … visionary leader to pioneer unified service ecosystems and drive ambitious transformation initiatives for global clients.### Key Responsibilities* Direct large-scale research efforts to uncover strategic insights and mentor teams* Develop comprehensive service-wide journey maps and evolving personas for diverse scenarios* Drive the creation of high-level service ...