26 to 50 of 68 Service Design Jobs in London

Service Designer Full Time, Permanent 📍 Hybrid (London/remote with occasional site visits) 💼 Amber Labs 🛡️ Public Sector Programme The Company At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises autonomy, experimentation, and rapid learning to deliver exceptional value to our clients. Our company … reducing risk and accelerating delivery. We work extensively within the UK public sector, supporting Central Government departments through digital transformation and user-centred design practices. Role Overview We are seeking a Service Designer with active SC Clearance to join a multidisciplinary team on a Central Government engagement. ...

Service Designer/Transition Lead – SC Cleared 3 Month Contract London (Hybrid) £425-£450/day (Outside IR35) Service Designer/Transition Lead needed with active SC Security Clearance . Experience the Design, Governance, Business Change and Transition activities required to establish a compliant Service Model … aligned agreed obligations. Worked with Service High-Level Design (SHLD), RACI model, Requirements Traceability Matrix (RTM) & Business Change. Paying up to £450/day (Outside IR35). Start ASAP in May 2026 and rolling 3 month contract. Hybrid Working – 2/3 days/week remote (WFH) + ...

Description Service Designer - SC ClearedLocation: Remote Rate: £575 Inside IR35Duration: 6 months+Clearance: Active SC requiredWe're supporting a key government Programme, looking for an experienced Service Designer to join a large-scale transformation initiative. Offering the opportunity to work on complex, high-impact public services at scale.The RoleYou … joining a well-established multi-disciplinary team, working alongside other Service Designers, as well as Interaction Designers and Business Analysts. you'll be contributing to a collaborative, high-performing environment, helping to shape and improve end-to-end services within a complex and evolving programme.What You'll Be Doing ...

Role We are seeking an experienced Senior UX Designer with strong domain expertise in pensions and retirement products to lead user‐centred design across complex, regulated financial services journeys. This role will play a critical part in shaping intuitive, compliant, and accessible digital experiences for members, employers, advisers … engineering, compliance, and business stakeholders to translate complex pension concepts into simple, trustworthy, and engaging user experiences. Key Responsibilities Lead end‐to‐end UX design for pensions and retirement products, from discovery through delivery Design complex user journeys covering pensions onboarding, contributions, transfers, statements, projections, retirement options ...

looking for a Service Architect to join on a 6 month contract (strong potential to extend). Role: Service Now structure, automation workflow, and implementation Service Design of product management and support workflows across several hundred products Service Design for a platform-based product ...

Senior Product Manager Permanent | London | Leeds | Manchester | Birmingham | Bristol | Glasgow Our client is an award‐winning digital consultancy , recognised for excellence in service design and technology delivery , working across government, healthcare, and commercial sectors to deliver user‐centred digital services at scale. Combining data, design, and engineering … deliverables Own and manage prioritised product backlogs and user stories Lead teams to deliver against client objectives and user needs Facilitate collaboration across design, engineering, and delivery Engage stakeholders to build alignment and drive decision‐making Lead workshops and product discussions across diverse audiences Balance user needs with constraints ...

Employer Parliamentary Digital Service Directorate Digital Value Band/Grade A2 Salary £57,865 - £68,159 Contract Type Permanent Location Hybrid (remote and on-site - Westminster, London) Security Level Counter Terrorism Check (CTC) The Opportunity The Parliamentary Digital Service is looking for a Senior Digital Initiatives Manager … with the ability to build effective partnerships and motivate teams to deliver meaningful change. This role would suit someone with experience in digital transformation, service design, delivery, analysis, technology, or user-centred design, combined with a strategic mindset and a strong focus on delivering value through digital ...

Senior AI Product Design £85000 GBP Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior Principal AI Product Designer London | Up to £85,000 + Bonus + Package A leading organisation operating at the forefront of AI, cyber, and national security is looking to hire … Senior Principal AI Product Designer into a growing, high-impact team. This is a senior, design leadership role focused on building AI-powered digital products in complex, data-rich environments. Why this role? This is not standard product design - this is AI-led, mission-critical work where your ...

Service Delivery Manager (SDM) – Freshservice Migration/ITSM Transformation Contract Role | London (West London) | Hybrid Working We are seeking an experienced Service Delivery Manager (SDM) to join a major ITSM transformation programme supporting a well-established UK enterprise organisation, delivered in partnership with a leading global IT services … provider. This opportunity is ideally suited to an ITSM professional with proven experience implementing or migrating to Freshservice, who can support service transition, operational readiness, and long-term service delivery success. Location: West London Hybrid working: 3 days onsite/2 days remote £500-530 p/ ...

Contract Service Designer (GDS) UK – Remote (minimal consultative travel required) £575 per day – Inside IR35 6 months initial contract Overview: We are looking for an experienced Service Designer with strong GDS experience to support the design and delivery of user‐centred digital services. About the role Lead … support end‐to‐end service design activities across discovery, alpha and delivery phases Work to the GOV.UK Service Standard and apply user‐centred design principles Collaborate with multidisciplinary teams including product, technology, research and policy Required experience Proven experience as a Service Designer ...

Senior Service Designer (GDS) - Contract Pay Rate: £450 per day (Inside Via Umbrella) Working arrangement: Fully Remote Duration: Contract until November (scope for extension) Urgent Requirement We are currently looking for an experienced Senior Service Designer to join a high-profile government programme delivering digital transformation at scale. … This is an exciting opportunity to work on complex, user-centred services within a fast-paced environment, applying GDS (Government Digital Service) standards and principles . Key Responsibilities Lead end-to-end service design across complex digital services Map and improve user journeys, ensuring services meet user ...

your studio, your community—and the world at large. More about the role We’re growing our team and are looking for a Product Design Director to join the pond. The role would combine oversight of projects with line management of the team, reporting directly to the Head … relationships with clients and partners you’ll also be responsible for finding and nurturing opportunities for new business. You will be joining the Product Design team within frog, part of our Creative and Design group. Our product design team is an incredibly talented bunch of hybrids ...

Senior Service Designer - Telco Location: Remote Contract Length : 6 months Rate: £500 per day (Outside IR35) Role Profile We're looking for a Senior Service Designer with experience in telecoms environments to help design and improve end-to-end connectivity services across both fixed and mobile networks. … This role is focused on service design, fulfilment journeys, operational processes, and customer experience, rather than hands-on network engineering or low-level infrastructure configuration. The successful candidate will work across product, operations, network, and delivery teams to design scalable, customer-centric service journeys for connectivity ...

that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems … Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad is seeking a Performance Analyst to design, implement, and iterate performance frameworks that allow teams to understand how well a service is functioning and whether it is meeting policy ...

meets user needs and makes complex concepts, processes and language easy to understand and use. You’re able to work collaboratively with user-centred design colleagues and stakeholders through the agile service design phases from discovery to live. You’re able to participate in user research activities … both qualitative and quantitative research evidence to inform the design of content and user journeys. You contribute to prototype development and take part in user testing to improve content interactions. You’re experienced at working with and guiding senior stakeholders to produce user-centred content and can influence decision ...

business operations and technology capability· Leading Kainos/client joint teams to develop business transformation roadmaps· Leading Kainos delivery teams to refine and inform service and product transformation· Leading specific client areas for the Kainos Defence team in identifying, qualifying and converting new opportunitiesMinimum (essential) requirements:· A desire … senior business role e.g. operations management, IT services, data and information, finance· Hands on experience in a digital services discipline such as service design, product management, technical architecture, software development· Experience of agile delivery methods across business and technology changeWho you are:Our vision is to enable outstanding ...

business priorities alongside meaningful social, community, and societal impact.**Principal Solutions Architect, Autonomous Networking**Blue Planet, a division of Ciena, is redefining how communications service providers (CSPs) operate through intelligent automation and Artificial Intelligence (AI). This senior technical role supports the Blue Planet sales organization as an operations … switching and routing, virtual network functions, and 5G wireless • Proven experience selling and/or delivering OSS solutions supporting planning, provisioning, and service assurance • Strong ability to translate business requirements into technical solutions and present complex concepts clearly • Bachelor’s or Master’s degree in Computer Science, Electrical Engineering ...

quality backend systems that power critical business functionality. In this role, you are expected to lead by example through strong technical execution, thoughtful system design, and a commitment to engineering excellence. As a senior engineer you will contribute to architectural decisions, mentor other engineers, and help drive continuous improvement … across the team. What You’ll Do Design, build, and maintain robust backend services using Java and Spring Boot Collaborate with your manager, business units and peers to deliver features on time and aligned with business priorities Contribute to system design and architecture discussions, ensuring scalability, reliability ...

Clearance An experienced Senior Solution Architect with a strong software engineering background (Java/.NET) and eligibility for SC clearance, specialising in the design and delivery of scalable, cloud native solutions using microservices and API-driven architectures. Key Responsibilities Own and lead the development of HLDs for complex enterprise … systems, ensuring scalability, security, and alignment with business objectives Design and deliver microservices based architectures, enabling modular, resilient, and highly scalable platforms Define and govern API first strategies, including RESTful service design, integration patterns, and API lifecycle management Apply TOGAF principles and frameworks to drive structured architecture ...

reports with insight-driven actions. Make fast, data-informed decisions to improve both support operations and overall customer experience. Digital-First Thinking and Automation Design digital support journeys that leverage self-service and automation wherever possible. Use automated workflows that reduce manual effort. Collaborate with product and tech … source. Customer Insight and Cross-Team Collaboration Act as the internal voice of the customer, sharing structured feedback to help improve product and service quality. Work closely with product, engineering, and commercial teams to advocate for customer needs. Lead customer journey mapping exercises to remove friction and enhance satisfaction. ...

Digital Platform Architect (power platform) We are looking for an experienced Microsoft 365 & Power Platform architect to join our client and lead the design and delivery of secure, scalable Modern Workplace solutions for enterprise solutions. This will suit someone who is equally comfortable with solution architecture, hands-on delivery … stakeholder engagement. You'll work across Microsoft 365, Power Platform, security and governance, helping the company modernise how they collaborate, automate and operate. Responsibilities Design and deliver Microsoft 365 and Power Platform solutions, including Power Apps, Power Automate, Dataverse, SharePoint Online and Microsoft Teams Act as a technical lead ...

Digital Platform Architect (power platform) We are looking for an experienced Microsoft 365 & Power Platform architect to join our client and lead the design and delivery of secure, scalable Modern Workplace solutions for enterprise solutions. This will suit someone who is equally comfortable with solution architecture, hands-on delivery … stakeholder engagement. You'll work across Microsoft 365, Power Platform, security and governance, helping the company modernise how they collaborate, automate and operate. Responsibilities Design and deliver Microsoft 365 and Power Platform solutions, including Power Apps, Power Automate, Dataverse, SharePoint Online and Microsoft Teams Act as a technical lead ...

Service Designer (Interaction/Mobile Focus) Location: London/Remote Rate: £700 per day (Inside IR35) Clearance: Must be eligible for BPSS and SC (active SC highly desirable) Contract Length: 12 months Start Date: 06 July 2026 Sanderson Government & Defence is supporting a public sector organisation to secure … experienced Service Designer to work on complex, user-centred digital services. This role will suit a designer with a strong interaction and mobile design background , comfortable working across end-to-end services within multidisciplinary agile teams. The role You will be responsible for designing clear, accessible and inclusive ...

site with the client at least 3 days a week Escalation of opportunities and challenges to ensure we are providing best in class service and support at all times Liaising with the new business manager to ensure we are spotting and creating opportunities Utilising personal and industry contacts (using … opportunities Rigorous focus on process ensuring regular monthly and quarterly account management meetings, as well as championing continuous improvement opportunities Interface with the Service Delivery Manager and Practice Manager to ensure accurate handover of delivery and handover of the overall delivery process as required as any new products ...

looking for a Senior User Researcher (FTC) to join a hugely impactful internal project. You will be joining an internal UCD team comprised of Service Designers, Product Designers and Content Designers to re-imagine a piece of software used to aid complex decision making by internal stakeholders - the overall ...