51 to 75 of 87 Service Design Jobs in London

in their field with millions of global users and a decade of success already under their belt. With a brand new Head of Product Design at the helm, there is a renewed energy and focus on design within the organisation, making it a driving force in their product … product designer with laser focus on refining and enhancing the user experience for this market leading SaaS product Someone who can manage the full design life-cycle, from initial research and concept stages through to wireframing, prototyping and testing Someone to collaborate closely with their Product & Engineering counterparts (working … in squads) to ensure a holistic approach to product development A designer who can help refine design solutions as well as contribute to the component library/design system to drive consistency across the business Someone who can help raise the bar with regards research, taking a real More ❯

in their field with millions of global users and a decade of success already under their belt. With a brand new Head of Product Design at the helm, there is a renewed energy and focus on design within the organisation, making it a driving force in their product … product designer with laser focus on refining and enhancing the user experience for this market leading SaaS product Someone who can manage the full design life-cycle, from initial research and concept stages through to wireframing, prototyping and testing Someone to collaborate closely with their Product & Engineering counterparts (working … in squads) to ensure a holistic approach to product development A designer who can help refine design solutions as well as contribute to the component library/design system to drive consistency across the business Someone who can help raise the bar with regards research, taking a real More ❯

with sales, you will utilise your professional services, industry vertical, and technology expertise to lead the shaping of new business opportunities and designing tailored service solutions, creating the best value service mix and outcomes for our customers. What You'll Do Lead pre-sales opportunities from inception to … close, translating customer needs into impactful service proposals. Drive new business by aligning with Service Sales teams on Cisco's Lifecycle and transformational opportunities. Leverage your knowledge of Cisco's technology to create compelling service propositions that meet customer objectives. Lead Services RFP/RFIs for targeted … specific expertise. Exceptional communication and presentation skills to convey the value of complex solutions. Ability to adapt to new technologies (e.g., AI) and craft service narratives that align with evolving customer needs. A sales-driven mindset, with tenacity and a results-oriented approach. Minimum Qualifications 5+ years of technology More ❯

the project team Triage help requests and raise 'marginal' requests with team members to determine LPM position on task involvement Identify opportunities for new service delivery and support analysis, and design workshops Collate information for project updates and adapt report templates for new projects Support scope clarification and … drives differentiation, an enhanced user experience and profit enablement on client work. Collaborating closely with the other fee-earning professional units-the Intellectual Property Service Unit, Global eDiscovery and Data Advisory, and Alternative Legal Services-as part of the Reinvent Initiative, to best meet client needs, profitably, and at … You will report to: LPM, EMEA Team Your direct reports, if any: N/A Key relationships: Associate Directors, LPM for other regions/Service Delivery Teams within the Services function, such as Business Management, Pricing, Global eDiscovery, Alternative Legal Services and Service Design About the candidate More ❯

interact with one of our many digital channels. As our Digital Customer Experience Lead, you'll collaborate with the Product lead to shape the design vision and strategy for our digital channels, ensuring we build a delightful end-to-end experience for our customers. You'll be leading the … Digital Customer Experience team within Product, setting and leading the design strategy for our customer experience across our website and Apps, and accountable for UX Research, UX Ops and Content. What you'll get up to Collaborate with teams owning other customer touchpoints (CRM, Customer Contact Centre, airline and … non-airline partners) to understand and shape the overall CX and service design for Avios customers. Oversight of our customer experience and design output across product, ensuring our products come together within and across channels to create an impactful experience for our customers, and ultimately meet partner More ❯

two experienced Project Managers with strong consultancy backgrounds and a track record of success in permanent roles to lead the delivery of a greenfield service transformation initiative. This is an exciting opportunity to work on a large-scale project, building a modern, ITIL-aligned service organisation from the … ground up. Experience and Skills Required Consultancy Background : Extensive experience working in consultancy environments, managing service transformation projects for a range of clients. Project Management Expertise : Experience managing service transformation projects, particularly in operations and service design. Technical Understanding : Strong knowledge of modern IT infrastructure, cloud migration … and application services to liaise effectively with technical teams and third-party providers. ITIL Knowledge : Familiarity with ITIL frameworks and principles for service delivery and management. This role is ideal for project managers with consultancy backgrounds who thrive in fast-paced, transformative environments and are passionate about delivering impactful More ❯

maintenance and exploitation of the council's application and solution estate. The Enterprise Architect will work with an established transformation team to address identified service improvements and collaborate with stakeholders to ensure a cohesive architectural approach. The Enterprise Architect will be supported by a solution architect from the council … s IT service and will be embedded within the transformation programme team. This role requires 3 days per week in the office. Responsibilities in post: Produce the overall architectures, topologies and design documentation of solutions, including documented descriptions of the management procedures, the processes, the information flows and … the external services Contribute to the top-down design of the Target Operating Model (TOM), working on identified opportunities where digital solutions can drive service improvements Ensure a cohesive architectural approach is adopted in the design of digital changes across workstreams Build cohesive workflows, develop proof of More ❯

incident resolution, root cause analysis, and post-mortem reviews with a focus on improving resilience and cost-effectiveness. Identify and advocate for supportability and service improvements across the cloud lifecycle. Deliver Customer Service Plans and provide ongoing support to ensure alignment between service design and operational More ❯

incident resolution, root cause analysis, and post-mortem reviews with a focus on improving resilience and cost-effectiveness. Identify and advocate for supportability and service improvements across the cloud lifecycle. Deliver Customer Service Plans and provide ongoing support to ensure alignment between service design and operational More ❯

and solution architectures that meet the customer requirements and are compliant with Enterprise Architecture principles Develop solution architectures which are coherent with both security & service architecture and cost or commercial constraints/requirements Consult with customers, understand their concerns and develop hypothesis based on findings that can be customer … prem and cloud deployments IOT/Blockchain Understanding of business case development Insight into market and industry trends, and their impact on customer solutions Service design and the fundamentals of ITIL including change management We care for our employees by providing: 25 days of Annual leave + an More ❯

methods to help us deeply understand the people using our platform, which includes both tradespeople and homeowners, across marketplaces. In this role, you'll design and execute research that combines behavioural and attitudinal insights to shape the way we build products and deliver value to our customers. This is … on, high-impact role at the centre of product development. You'll work across teams to ensure user perspectives are reflected in business and design decisions, and you'll lean into data to drive clarity and confidence in what we build next. You'll be part of our experienced … multidisciplinary UX team (design, research, content, and service design), collaborating closely with product, data, and engineering. Together, we strive to build simple, intuitive, and effective experiences in a space that's complex and constantly evolving. What you'll be doing Conduct quantitative and qualitative research to uncover More ❯

and technology, now and for generations to come. About the CX Practice You will be part of the wider CX Practice operating within the Design team. The Design team collaborates across various sectors within the CX Practice as well as other practices within Smart Platforms and the wider … Eviden network on customer projects. The Design team comprises of Researchers, UX Designers, Service Designers and Content Designers. We're a group of talented, expressive professionals, where you'll have the autonomy and trust to excel in your role. Our team is forward-thinking in anticipating the future … representing your consultancy with diplomacy. Occasionally, you might be asked to address internal business needs based on your skills and alignment with the CX Design team's principles and approach. We appreciate members who can contribute to our growth and help us remain in sync with current industry trends. More ❯

and technology, now and for generations to come. About the CX Practice You will be part of the wider CX Practice operating within the Design team. The Design team collaborates across various sectors within the CX Practice as well as other practices within Smart Platforms and the wider … Eviden network on customer projects. The Design team comprises of Researchers, UX Designers, Service Designers and Content Designers. We're a group of talented, expressive professionals, where you'll have the autonomy and trust to excel in your role. Our team is forward-thinking in anticipating the future … representing your consultancy with diplomacy. Occasionally, you might be asked to address internal business needs based on your skills and alignment with the CX Design team's principles and approach. We appreciate members who can contribute to our growth and help us remain in sync with current industry trends. More ❯

meet the customer requirements and are compliant with Enterprise Architecture principles. Develop solution architectures which have a wider appreciation and coherence with both security & service architecture and cost or commercial constraints/requirements. Consult with customers to understand their concerns and develop hypothesis-based findings that can be customer … case development, project, and risk management. Knowledge of current application development tools and approaches. Awareness of industry trends and their impact on customer solutions. Service design and ITIL fundamentals, including change management. Have UK&I mobility to deliver engagements nationwide. Hold or be capable of obtaining Security Clearance More ❯

processes with the new ERP system Working with the Finance Transformation Lead and the System Integration team, lead the finance team in the process design and configuration decisions.Post implementation manage the testing of upgrades and changes, and ensure all financial modules are effectively used with end-to-end integrated … of data stewardship. Reporting and Analytics: Develop and maintain reports and dashboards to monitor data quality and compliance metrics, presenting findings to senior management. Service Design & Continuous Improvement: Create and maintain processes and reports which support internal and external stakeholders, and their operational teams Stay updated with industry More ❯

Lead Client Partner About Tecknuovo We are a technology delivery partner, offering a unique service in the undiscovered sweet spot between consultancy and capability development. There’s a better way to deliver consulting services. We do that by freeing our customers from dependency in everything we do. We free … of business opportunities to increase customer value and drive revenue growth through our associate model. You will guide these opportunities from inception through to design and implementation, using a collaborative approach. You will provide leadership and support to other members of the Engagement Hub and wider HQ team and … and partnerships across industries and with our customers, both potential and existing. The Hub works closely with Delivery to ensure the best-in-class service and outcomes for organisations we are working with. Key personal attributes Exceptional executive communication skills, with the ability to influence and align senior stakeholders More ❯

roadmap delivery, making sure the team operates effectively and sustainably. Support incident management, helping maintain system reliability and ensuring engineers are confident in handling service health. Line manage and mentor engineers, supporting their career development, providing feedback, and fostering high performance. What the team say "Working at Accurx means … highly user-centric business, in a multidisciplinary team, where you are used to collaborating closely with other engineers as well as product, UX and design and commercial, to deliver value to users. You have a strong business mindset, and can work closely with technical and non-technical stakeholders across … have experience working with outsourced teams. You understand best practices around monitoring and alerting systems. You have an understanding, or experience, of Domain Driven Design and microservices architecture. You are able to input into the technical choices of the Integrations team, are comfortable taking part in conversations around systems More ❯

Manager who will be responsible for the delivery of multiple workstreams and managing budgets from £1-2m. For this role, particular experience managing service design and sprint teams within digital & business transformations as well as customer experience is required. With a minimum of 6+ years' experience, you … s business to be able to have discussions confidently, create solutions to meet their challenges. About you: Be an effective communicator. Strong understanding of design thinking, agile methodologies, and digital transformation. Ideally you have solid experience working with Service Designers. Be a confident self-starter, well organised and More ❯

user experience journey across all interactions. As part of the team, you'll have the ability to directly impact overall strategy and implementation of service design. You're truly at the center of it all. You have the opportunity to shape everything. As well as shaping the product, the … Mobile brand itself and how we communicate is ever-evolving. You will have the opportunity to contribute to marketing initiatives and flex full-stack design skills from product design, marketing and brand design and any illustrations needed to support this. We're growing fast and we're … looking for someone exceptional to join our design team. The projects we are working on are amazing, and we're looking for a talented Product Designer to meet the exciting technical challenges we face. If you're an intelligent and highly ambitious product designer with an entrepreneurial bug, this More ❯

love helping teams solve customer problems. As an Engineering Manager of one of our Product teams, you'll work closely with your product and design counterparts to lead the team responsible for a specific set of capabilities within the Accurx product. You'll collaborate with diverse stakeholders across the … your team owns and how they fit into our wider technical landscape. Shape the team's vision, goals, and priorities in collaboration with Product, Design, and Engineering stakeholders. Set the strategic direction for your team, using both your technical expertise and the team's knowledge to ensure impactful delivery. … approach to system health, monitoring, and alerting. Promote best practices for quality, tech debt management, and roadmap delivery. Support incident management and ensure reliable service operations. Line manage and support engineers, understanding their strengths, development areas, and aspirations. Provide feedback, growth opportunities, and maintain a high-performance culture. What More ❯

Are you an experienced Account Director with experience in UX, CX or Service Design? Do you have an epic sense of adventure? Have you ever considered swapping the grey skies of the UK for year-round tropical sunshine? This is a unique opportunity to relocate to Manila, Philippines … and lead client relationships at an ambitious and fast-growing digital agency who specialise in UX and Service Design. You'll be the key point of contact for global clients, ensuring the seamless delivery of cutting-edge web and app design projects. If you’re passionate about digital … you’ll: Own client relationships, ensuring projects meet expectations from concept to delivery. Identify and drive revenue opportunities within key accounts. Work closely with design and delivery teams to translate client needs into clear project briefs. Oversee project scope, budgets, and timelines, preventing scope creep. Review all deliverables for More ❯

Are you an experienced Account Director with experience in UX, CX or Service Design? Do you have an epic sense of adventure? Have you ever considered swapping the grey skies of the UK for year-round tropical sunshine? This is a unique opportunity to relocate to Manila, Philippines … and lead client relationships at an ambitious and fast-growing digital agency who specialise in UX and Service Design. You'll be the key point of contact for global clients, ensuring the seamless delivery of cutting-edge web and app design projects. If you’re passionate about digital … you’ll: Own client relationships, ensuring projects meet expectations from concept to delivery. Identify and drive revenue opportunities within key accounts. Work closely with design and delivery teams to translate client needs into clear project briefs. Oversee project scope, budgets, and timelines, preventing scope creep. Review all deliverables for More ❯

travel to client sites when required. Hours and Salary Monday - Friday 9am - 5.30pm £50,000 - £70,000 Description of role Advising clients on Finance service design and changing operating models that result from the deployment of technology and automation. Supporting clients with a case for change, defining where … implementation plans. Providing expertise to clients regarding the deployment of finance technology solutions, from both a functional, organisational and change perspective. Supporting clients to design technology and automation solutions that deliver the outcomes required and align to strategic design principles. Leading a functional team to deliver all aspects … risks and issues arising from the deployment of technology solutions. Working with technical teams to ensure the technical solution is built as per the design and meets the requirements of the business. Working with the business to define and embed new ways of working. Working on internal process improvement More ❯

to facilitate quick, secure, and reliable transactions. This is a Business Analyst role focused on Network Expansion. Key responsibilities include supporting and completing key service integration activities, gathering and interpreting business requirements, and identifying and building improvements to Visa's cross-border network offering. What we expect of you … teams) and external partners to gather, clarify, and communicate business requirements. Analyze partner specifications and data mapping across various accounts partners, contributing to API service design and assess their impact on business processes. Identify and document key requirements for integrating new partners, enabling our operations team to manage More ❯

Job Description: Digital Product Designer As a Digital Product Designer, you will design products for business banking, focusing on the end-to-end onboarding journey and future enhancements. Your responsibilities include writing user stories and business cases, approving builds, and reviewing code. Collaboration with Lead Engineers and Solution Architects … success in this role. To succeed, you should have experience with: Backlog management and prioritisation Jira and Confluence Technical product ownership Complex stakeholder management Service design, business cases, and roadmaps Agile working This role can be based in Knutsford or London. Purpose of the Role Manage and develop … change through Barclays execution teams, and make key decisions throughout the product lifecycle. Ensure outcomes for customers, colleagues, and the bank are met through service level agreements, regulatory compliance, risk management, and controls. Accountabilities Develop customer-centric strategies and solutions. Serve as Subject Matter Expert within the Product/ More ❯