51 to 75 of 88 Service Design Jobs in London

skilled Senior Business Analyst to lead strategic initiatives within a high-impact digital transformation programme. This is a fantastic opportunity to work at the heart of government change, driving service improvement and innovation across multiple projects. You'll be responsible for shaping business analysis practices, mentoring others, and managing stakeholder relationships across departments. The role involves working in agile … environments, contributing to service design, and supporting procurement and supplier engagement processes. Key Responsibilities Lead investigative work into problems and opportunities in existing and new services Analyse complex data to produce actionable insights and recommendations Define and manage business requirements across high-complexity change initiatives Model business processes and contribute to target operating models Collaborate with delivery teams … or public sector programmes Business Analysis or Project Management certifications Experience in change and adoption phases of delivery Why Apply? This is a chance to contribute to meaningful public service transformation, working with a collaborative and forward-thinking team. You'll be part of a programme that values innovation, user focus, and strategic thinking. More ❯

Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of More ❯

I am working with a consultancy feeding intot he public sector who need a Service Designer to join a 3 month project.Outside IR35Fully remoteEnd date - 31st March 2026£300 per day- GDS experience- Service design More ❯

I am working with a consultancy feeding intot he public sector who need a Service Designer to join a 3 month project. Outside IR35 Fully remote End date - 31st March 2026 £300 per day - GDS experience - Service design More ❯

carbon reduction) into actionable product initiatives. Stakeholder Engagement: Collaborate with sustainability leads, business stakeholders, and technical teams to define and prioritize sustainable product opportunities. Product Vision & Delivery: Lead the design and delivery of digital products and services that support responsible business practices and long-term resilience. Innovation & Research: Identify emerging sustainability trends and technologies, and integrate them into product … ESG principles. Ability to bridge the gap between business strategy, environmental objectives, and user experience. Strong communication and facilitation skills, with experience influencing senior stakeholders. Experience working with agile design methodologies. Nice to Have Experience consulting with Fortune 500 or global enterprise clients on sustainability or ESG transformation. Knowledge of sustainability reporting standards such as GRI, SASB, TCFD, or … GHG Protocol. Familiarity with impact measurement tools, lifecycle analysis, or sustainable innovation frameworks. Background in digital transformation or service design projects with environmental or social impact. More ❯

carbon reduction) into actionable product initiatives. Stakeholder Engagement: Collaborate with sustainability leads, business stakeholders, and technical teams to define and prioritize sustainable product opportunities. Product Vision & Delivery: Lead the design and delivery of digital products and services that support responsible business practices and long-term resilience. Innovation & Research: Identify emerging sustainability trends and technologies, and integrate them into product … ESG principles. Ability to bridge the gap between business strategy, environmental objectives, and user experience. Strong communication and facilitation skills, with experience influencing senior stakeholders. Experience working with agile design methodologies. Nice to Have Experience consulting with Fortune 500 or global enterprise clients on sustainability or ESG transformation. Knowledge of sustainability reporting standards such as GRI, SASB, TCFD, or … GHG Protocol. Familiarity with impact measurement tools, lifecycle analysis, or sustainable innovation frameworks. Background in digital transformation or service design projects with environmental or social impact. More ❯

up-to-date contract and customer data within internal systems Escalate system challenges and errors where needed Customer Engagement & Negotiations Lead direct engagement with customers to discuss renewal terms, service and product adjustments, and commercial options Present renewal offers and guide customers through commercial and technical changes Manage objections and lead pricing or term negotiations within approved thresholds Successfully … Coordination Align with Country Managing Directors and Asset Managers on site/country strategy, while ensuring input from Account Manager, regarding wider account strategy, is considered. Collaborate with Operations, Service Design and Solution Architect teams to align on feasibility of service modifications. Partner with Legal to validate changes to terms, and where appropriate facilitate customer renewal onto More ❯

Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of More ❯

Oracle Fusion Payroll Consultant Oracle Fusion, Oracle EBS, Oracle Payroll, Oracle HCM modules, Service design, Advisory role, Process modelling, System Integration, Public sector payroll, Oracle Configuration, Oracle Integration £650-£675 per day via Umbrella 3 days per week on-site in Central London (mandatory) 6 months initial contract – part of a multiyear programme Join a dynamic team in … the transition from Oracle EBS to Oracle Fusion, ensuring alignment with standard Oracle practices without extensive customisation. Day-to-day of the role: Provide expert oversight and guidance on service designs, particularly focusing on payroll and HCM modules within Oracle Fusion. Work closely with business stakeholders to finalise and support design decisions, ensuring they align with standard Oracle … configurations. Engage in process modelling activities, supporting the team responsible for development. Collaborate with System Integrators (SI) post-contract to ensure correct system configuration and design implementation during the build phase. Required Skills & Qualifications: Strong knowledge of Oracle Payroll systems, with a preference for Oracle Fusion experience (Oracle EBS experience is also acceptable). Experience in public sector payroll More ❯

day performance of the Renewals Operations Team located in different metros in EMEA. Develop and maintain excellent relationships with internal stakeholders in multiple disciplines such as Legal, Solution Engineering, Service Design, Sales and Finance, as well as country MDs. Act as a key liaison between Renewal Operations and Senior Leadership. Foster a high-performance culture focused on customer … escalations. Align renewal strategies with broader commercial objectives, asset-specific strategies and local market dynamics; ensuring adherence to commercial frameworks, approval workflows, and legal standards. Drive alignment on pricing, service modifications, and contract terms. Process Optimization & Reporting Identify and implement process improvements to enhance efficiency and customer experience. Working closely with other regions, standardise tools and practices across the More ❯

to work hands-on with the latest Microsoft technologies - as well as core network infrastructure spanning LAN/WAN, Wi-Fi, firewalls, and cloud connectivity. You’ll contribute to service design and drive automation. The ideal candidate should bring strong TCP/IP networking fundamentals, proven scripting/automation skills (PowerShell or Python), and experience delivering cloud infrastructure More ❯

to work hands-on with the latest Microsoft technologies - as well as core network infrastructure spanning LAN/WAN, Wi-Fi, firewalls, and cloud connectivity. You’ll contribute to service design and drive automation. The ideal candidate should bring strong TCP/IP networking fundamentals, proven scripting/automation skills (PowerShell or Python), and experience delivering cloud infrastructure More ❯

customer experiences and drive commercial performance. The company operates large-scale digital customer journeys with significant traffic volumes, making data central to decision-making across product, marketing, operations, and service design. THE TEAM You’ll join the Data & Analytics function, which is structured into several specialist groups including: Digital & Customer Operations Analytics Tagging & Tracking Data Engineering Insights, BI & Visualisation More ❯

customer experiences and drive commercial performance. The company operates large-scale digital customer journeys with significant traffic volumes, making data central to decision-making across product, marketing, operations, and service design. THE TEAM You’ll join the Data & Analytics function, which is structured into several specialist groups including: Digital & Customer Operations Analytics Tagging & Tracking Data Engineering Insights, BI & Visualisation More ❯

customer experiences and drive commercial performance. The company operates large-scale digital customer journeys with significant traffic volumes, making data central to decision-making across product, marketing, operations, and service design. THE TEAM You'll join the Data & Analytics function, which is structured into several specialist groups including: Digital & Customer Operations Analytics Tagging & Tracking Data Engineering Insights, BI & Visualisation More ❯

be responsible for setting the research strategy and leading user research activities across multiple teams or large, complex programmes. You will shape and champion a culture of user-centred design, ensuring that insights drive decision-making at every stage of service development. You will work closely with senior stakeholders, product owners, service designers and delivery teams to … ensure user needs are at the heart of the service strategy and design decisions. At this level, you will be expected to: Define and communicate the overall user research vision and strategy for programmes of work. Lead and coordinate research activities across multiple agile teams or services. Build and sustain a strong user research community of practice, providing … mentoring, coaching and assurance. Influence and challenge senior stakeholders to ensure design and policy decisions are grounded in user evidence. Establish and champion best practice in research ethics, inclusivity, accessibility, and data handling. Collaborate closely with other heads of disciplines (Design, Product, Delivery, and Engineering) to align research with organisational goals. Skills needed for this role GDS experience More ❯

be responsible for setting the research strategy and leading user research activities across multiple teams or large, complex programmes. You will shape and champion a culture of user-centred design, ensuring that insights drive decision-making at every stage of service development. You will work closely with senior stakeholders, product owners, service designers and delivery teams to … ensure user needs are at the heart of the service strategy and design decisions. At this level, you will be expected to: Define and communicate the overall user research vision and strategy for programmes of work. Lead and coordinate research activities across multiple agile teams or services. Build and sustain a strong user research community of practice, providing … mentoring, coaching and assurance. Influence and challenge senior stakeholders to ensure design and policy decisions are grounded in user evidence. Establish and champion best practice in research ethics, inclusivity, accessibility, and data handling. Collaborate closely with other heads of disciplines (Design, Product, Delivery, and Engineering) to align research with organisational goals. Skills needed for this role GDS experience More ❯

Senior Service Designer - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the Senior Service Designer:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple Service Designer roles (Intermediate - Senior) to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital … will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the Senior Service Designer roles:- 3yrs+ commercial experience in a Service Designer role GDS experience (Government Digital standards) Lived in the UK for 5yrs and not left for more than … days on the row (to get Security Clearance) Salary for the Senior Service Designer roles on offer is up to £70,000 dependent on experience + bonus and excellent benefits package, fantastic training and proper career development plans. Senior Service Designer- UK Wide - Digital Services, UK WIDE (Remote More ❯

ll Do: As a Senior Business Analyst, you will: Engage with public sector organisations to enhance cyber security services. Model processes and systems around vulnerability management. Share insights with service owners and project teams. Identify and recommend improvements across multiple organisations. Collaborate with User Researchers and Service Designers to meet user needs. Monitor and measure service effectiveness … ability in requirements definition and management. Experience in business modelling and process improvement. A solid understanding of cyber security risks and best practises. Proficiency in agile working practises and service testing. Why Join Us? Be part of a passionate team driving digital transformation in government! Contribute to impactful projects that enhance public service delivery. Enjoy a competitive day More ❯

resilience, improve vulnerability management, and enhance the security of core internet services such as DNS, email and web. Role Overview As a Senior Business Analyst , you will support the design, improvement and delivery of cyber security services used across the public sector. You will work with multiple organisations to analyse complex environments, identify common issues, and recommend improvements that … enhance service performance and security. Key Responsibilities Engage with public sector organisations to understand cyber security services and challenges Model current processes, systems and data, particularly around vulnerability management Share analysis and findings with service owners and project teams Identify opportunities for improvement across processes and services Work closely with User Researchers and Service Designers to ensure … developing complex models to support solution development Ability to work across several projects simultaneously Understanding of cyber security risk and government cyber security best practices Experience working to the Service Manual and within Agile environments Background in government, public sector or charitable organisations Excellent planning, communication and organisational skills This role offers the opportunity to contribute directly to high More ❯

Job Description: Design user-friendly digital interfaces and experiences, combining visual design skills with user research and usability testing. Create wireframes, prototypes, and collaborate with developers to implement designs. £ 450.00/day Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment click apply for More ❯

Job Description: Design user-friendly digital interfaces and experiences, combining visual design skills with user research and usability testing. Create wireframes, prototypes, and collaborate with developers to implement designs. £ 450.00/day Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the More ❯

differing approaches. Roles Available We are recruiting mid-level, DV-cleared consultants across a range of disciplines and roles, including: Strategy Consultants Business Analysts Business Change Consultants Product Owners Service Designers Governance, Risk & Compliance Consultants Portfolio & Programme Analysts Essential Skills & Experience Active DV clearance (applications without DV cannot be considered) Proven experience in a Consulting role Strong background in … and attention to detail Comfortable facilitating workshops and leading discussions with technical and non-technical stakeholders Desirable Skills Understanding of Agile delivery environments (Scrum, Kanban) Exposure to digital transformation, service redesign, or operating model change Knowledge of cloud, data, cyber, or emerging technologies (advantageous but not essential) Experience supporting strategy development or target operating model design What's More ❯

differing approaches. Roles Available We are recruiting mid-level, DV-cleared consultants across a range of disciplines and roles, including: Strategy Consultants Business Analysts Business Change Consultants Product Owners Service Designers Governance, Risk & Compliance Consultants Portfolio & Programme Analysts Essential Skills & Experience Active DV clearance (applications without DV cannot be considered) Proven experience in a Consulting role Strong background in … and attention to detail Comfortable facilitating workshops and leading discussions with technical and non-technical stakeholders Desirable Skills Understanding of Agile delivery environments (Scrum, Kanban) Exposure to digital transformation, service redesign, or operating model change Knowledge of cloud, data, cyber, or emerging technologies (advantageous but not essential) Experience supporting strategy development or target operating model design What's More ❯

is uncertain but candidates should be comfortable with that being 2-3 days per week. Client sites could be anywhere but will most likely be in & around London. Responsibilities Design, develop, and deploy agentic AI systems that support autonomous reasoning and decision-making Collaborate with service designers, engineers, and business analysts to identify and frame AI use cases More ❯