hackajob is collaborating with Checkatrade to connect them with exceptional tech professionals for this role. Senior ServiceDeskEngineer Looking to join a business going places? Join us at Checkatrade! We have an exciting new opportunity for a ServiceDeskEngineer to serve as the first point of contact for IT support in our … exciting time, with a top leadership team on board and an ambitious five-year plan that will see us growing ten-fold. If you're an ITIL-qualified Senior ServiceDeskEngineer and enjoy a fast-paced tech scale up, we'd love for you to get in touch! Location: Kings Cross, London. (5 days per week … salary and benefits package, including a bonus scheme, access to a smart tech scheme with the latest gadgets and much, much more. What do you need to succeed? Senior ServiceDeskEngineer experience with 1st and 2nd line support. Experience with Google workspace and Okta is essential for this role. Background in fast-paced tech scale-ups More ❯
Senior ServiceDeskEngineer Looking to join a business going places? Join us at Checkatrade! We have an exciting new opportunity for a ServiceDeskEngineer to serve as the first point of contact for IT support in our London, Kings Cross office. You'll be passionate about ensuring that end users receive timely … exciting time, with a top leadership team on board and an ambitious five-year plan that will see us growing ten-fold. If you're an ITIL-qualified Senior ServiceDeskEngineer and enjoy a fast-paced tech scale up, we'd love for you to get in touch! Location: Kings Cross, London. (5 days per week … salary and benefits package, including a bonus scheme, access to a smart tech scheme with the latest gadgets and much, much more. What do you need to succeed? Senior ServiceDeskEngineer experience with 1st and 2nd line support. Background in fast-paced tech scale-ups or marketplace environments. Experience in high growth companies. ITIL foundation certification. More ❯
London, England, United Kingdom Hybrid / WFH Options
P2P
ie. job duties): Provide amazing day to day support across our hardware and software platforms, for incredibly seasoned to novice level users and everything in between. Resolve incidents and service requests based upon standard company best practices, utilizing our internal knowledge where and when needed. Support Coinbase’s SaaS tools, compliance practices, on and off-boarding processes. Learn, document … look for in you (ie. job requirements): Technical support expertise on macOS, iOS, Chrome OS, and Android operating systems, Windows/AWS Workspaces administration. Agent level knowledge of Jira ServiceDesk, or similar ticketing system. Mid-level networking knowledge and troubleshooting ability. Strong administration experience with Google for Business, Atlassian, Okta, Jamf, Slack Demonstrable troubleshooting methodologies and root … ie. job duties): Provide amazing day to day support across our hardware and software platforms, for incredibly seasoned to novice level users and everything in between. Resolve incidents and service requests based upon standard company best practices, utilizing our internal knowledge where and when needed. Support Coinbase’s SaaS tools, compliance practices, on and off-boarding processes. Learn, document More ❯