Product Owner - Zendesk
- Hiring Organisation
- 83zero Limited
- Location
- London, United Kingdom
- Employment Type
- Permanent
Quality & Delivery: Define and validate acceptance criteria for all user stories. Support QA and UAT efforts to ensure solutions meet business needs. Lead change management efforts, including training materials, release documentation, and communication. Required Skills & Experience Proven experience as a Product Owner or Product Manager within contact centre … service design. Skilled at writing user stories, acceptance criteria, and managing product backlogs. Experience working in Agile environments (Scrum/Kanban). Strong communication, stakeholder management, and workshop facilitation skills. Ability to balance strategic thinking with detailed execution. Nice to Have: Zendesk certifications or advanced admin experience. Experience