time for practices across the country too. ️ Our Principles Exciting challenges lie ahead-guided by our principles , we'll meet these challenges with a thoughtful and caring approach to support our community of NHS GP practices. These values drive everything we do at Healthtech-1: ️Simplify the complex Trust in radical truth and transparency Obsess over the quality of … problems, questions and ideas, quickly. Helping new customers get onboarded, and giving them an 11 experience - they deserve it! ️ To write best-in-class content so that you can support many practices. ️ Manage users' accounts; understanding concepts of: billing, user management, features, GP land. ️ Using modern tools such as Intercom Notion, Slack, and Typeform. To bring customer insights and More ❯
resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and More ❯
resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and More ❯
and drive commercial growth from, existing clients in order to deliver consistently remarkable service. This role offers hybrid working hours our Bank office in London. The Role The Product Specialist for 2nd Line Support at Board Intelligence plays a crucial role in providing technical assistance to our clients. You will work closely with the Customer Service team to … ensure that all end-users receive high-quality support regarding our software products. You will be focused on solving more complex issues that have been escalated from the first line of support, providing in-depth technical assistance and ensuring user queries are resolved efficiently. This role operates on a Monday to Friday, 9 am to 6 pm basis … with an on-call rotation once every seven weeks for weekend support. What will you be responsible for: Act as an escalation point for First Line Support, providing advanced technical investigation and resolution for complex or persistent client issues using tools like Datadog, Bugsnag, and Jira. Triage and prioritise product defects, analysing exceptions and identifying whether they require engineering More ❯
Essential - Experience of working in the telecoms and connectivity sector Desirable - knowledge of BT/Openreach/TalkTalk/Sky procedures Support role will be covering our entire product portfolio, training provided where needed Work from our head office in Croydon, South London (CR0 1YB) We expect you to share our values of: Proactive Who are we? ICUK has … house we enjoy the benefits of automation for large parts of our operations. We are not a call center, instead we're a team of 18 individuals spread across support, provisioning and development. As a team, we work incredibly quickly responding to all members' ideas and suggestions whether that be on an individual fault or as part of a … the work Aid in the continual improvement of our platform Provide clear verbal and written communication of technical topics to technical and non-technical customers. Willingness to see through support scenarios to the end Desire to expand knowledge across a wide portfolio of services, platforms and suppliers The ability to self-start and willingness to find answers We value More ❯
Permanent - £57,150 per annum - Hybrid - based in London office Our public sector client is seeking a skilled Oracle HCM/Payroll SME to support and enhance their Oracle Fusion environment. This is a hands-on, functional role focused on system configuration, issue resolution, and stakeholder support within a busy HR and payroll context. Key Responsibilities Act as … to and resolve technical issues and service tickets. Lead and deliver system enhancements, working in Agile sprints. Review and implement Oracle updates and patch releases. Liaise with third-party support, internal teams, and Oracle directly. Provide functional support and training to end users. Create reports using OBIEE, SQL, and other tools. Requirements Strong experience with Oracle Fusion HCM … and Payroll configuration. Background in application support and systems development. Familiarity with Agile methodologies and backlog management. Excellent communication skills across technical and non-technical audiences. Public sector or local authority experience (desirable). More ❯
