51 to 75 of 238 Support Specialist Jobs in London

with their customers. Backed by innovative technology and a drive for excellence, we’re on a mission to redefine customer service. And now, we’re looking for a Technical Support Specialist to help us on our journey. About the Role: As a Technical Support Specialist, you’ll be at the heart of our mission, providing top … You’ll not only be solving technical challenges but also shaping the future of customer engagement through your insights and expertise . What You’ll Do: Deliver exceptional technical support via Phone, Email, WebChat, and WhatsApp, ensuring every client feels valued and understood. Become an expert in our products, from integrations to the intricacies of our bespoke omni-channel … CRM platform. Stay current with Daktela’s product updates and support best practices to provide top-tier technical assistance. Use your technical know-how and problem-solving skills to troubleshoot and provide innovative solutions. Handle customer queries professionally, ensuring technical issues are resolved efficiently to maintain high customer satisfaction. Proactively suggest and implement improvements in support processes to More ❯

with a strong focus on endpoint design, automation, and employee training. The role is hybrid with three to four days in the office each week. Responsibilities: Provide expert level support across Windows, Microsoft 365, and endpoint technologies including desktops, mobile, and collaboration platforms Design and implement new solutions that reduce first line support tickets and improve the employee … experience Manage Intune, Azure AD, and Microsoft Entra across deployment, configuration, compliance, and SSO integrations Support and maintain video conferencing systems including Microsoft Teams Rooms, Zoom, and Yealink Create user friendly guides, run workshops, and provide in person support to non technical users Implement and maintain device security controls including encryption, MFA, and compliance policies Keep up to … using Entra ID, Azure, SAML, or SCIM Familiarity with video conferencing platforms and hardware such as Teams Rooms, Zoom, and Yealink Comfortable with PowerShell or other scripting tools to support automation and reporting Excellent communication skills with the ability to train and support users of all levels A proactive and solutions focused mindset with a genuine interest in More ❯

with a strong focus on endpoint design, automation, and employee training. The role is hybrid with three to four days in the office each week. Responsibilities: Provide expert level support across Windows, Microsoft 365, and endpoint technologies including desktops, mobile, and collaboration platforms Design and implement new solutions that reduce first line support tickets and improve the employee … experience Manage Intune, Azure AD, and Microsoft Entra across deployment, configuration, compliance, and SSO integrations Support and maintain video conferencing systems including Microsoft Teams Rooms, Zoom, and Yealink Create user friendly guides, run workshops, and provide in person support to non technical users Implement and maintain device security controls including encryption, MFA, and compliance policies Keep up to … using Entra ID, Azure, SAML, or SCIM Familiarity with video conferencing platforms and hardware such as Teams Rooms, Zoom, and Yealink Comfortable with PowerShell or other scripting tools to support automation and reporting Excellent communication skills with the ability to train and support users of all levels A proactive and solutions focused mindset with a genuine interest in More ❯

with a strong focus on endpoint design, automation, and employee training. The role is hybrid with three to four days in the office each week. Responsibilities: Provide expert level support across Windows, Microsoft 365, and endpoint technologies including desktops, mobile, and collaboration platforms Design and implement new solutions that reduce first line support tickets and improve the employee … experience Manage Intune, Azure AD, and Microsoft Entra across deployment, configuration, compliance, and SSO integrations Support and maintain video conferencing systems including Microsoft Teams Rooms, Zoom, and Yealink Create user friendly guides, run workshops, and provide in person support to non technical users Implement and maintain device security controls including encryption, MFA, and compliance policies Keep up to … using Entra ID, Azure, SAML, or SCIM Familiarity with video conferencing platforms and hardware such as Teams Rooms, Zoom, and Yealink Comfortable with PowerShell or other scripting tools to support automation and reporting Excellent communication skills with the ability to train and support users of all levels A proactive and solutions focused mindset with a genuine interest in More ❯

with a strong focus on endpoint design, automation, and employee training. The role is hybrid with three to four days in the office each week. Responsibilities: Provide expert level support across Windows, Microsoft 365, and endpoint technologies including desktops, mobile, and collaboration platforms Design and implement new solutions that reduce first line support tickets and improve the employee … experience Manage Intune, Azure AD, and Microsoft Entra across deployment, configuration, compliance, and SSO integrations Support and maintain video conferencing systems including Microsoft Teams Rooms, Zoom, and Yealink Create user friendly guides, run workshops, and provide in person support to non technical users Implement and maintain device security controls including encryption, MFA, and compliance policies Keep up to … using Entra ID, Azure, SAML, or SCIM Familiarity with video conferencing platforms and hardware such as Teams Rooms, Zoom, and Yealink Comfortable with PowerShell or other scripting tools to support automation and reporting Excellent communication skills with the ability to train and support users of all levels A proactive and solutions focused mindset with a genuine interest in More ❯

with a strong focus on endpoint design, automation, and employee training. The role is hybrid with three to four days in the office each week. Responsibilities: Provide expert level support across Windows, Microsoft 365, and endpoint technologies including desktops, mobile, and collaboration platforms Design and implement new solutions that reduce first line support tickets and improve the employee … experience Manage Intune, Azure AD, and Microsoft Entra across deployment, configuration, compliance, and SSO integrations Support and maintain video conferencing systems including Microsoft Teams Rooms, Zoom, and Yealink Create user friendly guides, run workshops, and provide in person support to non technical users Implement and maintain device security controls including encryption, MFA, and compliance policies Keep up to … using Entra ID, Azure, SAML, or SCIM Familiarity with video conferencing platforms and hardware such as Teams Rooms, Zoom, and Yealink Comfortable with PowerShell or other scripting tools to support automation and reporting Excellent communication skills with the ability to train and support users of all levels A proactive and solutions focused mindset with a genuine interest in More ❯

businesses offer various career moves to seek new horizons. Welcome to join us and bring your curiosity to life! Full Job Description MedChemExpress has an immediate opening for Technical Support Specialist base in the UK. This is a full time position with career advancement opportunities within the company. You must be available to work from Monday to Friday … and willing to travel. You must be legally working in the UK. Key Responsibilities Sale Support: Provide technical support to EMEA sales teams, helping with sales lead generation, the development of stable customer relationships. Collaborate with product managers to deliver technical training to internal and external sales teams. Represent the company in technical meetings, prepare agendas and minutes … teams to facilitate communication with key accounts and projects, monitor project progression, and prevent technical communication errors and obstacles. Build and maintain long-lasting relationships with key customers. Marketing support: Design, polish, and proofread both physical and digital marketing materials such as monthly emails, landing pages, and brochures to maintain accuracy and consistency in technical information and tone of More ❯

Overview The Digital Support Specialist plays a critical role in delivering high-quality support for the systems, platforms, and digital services used across RSSB and by external rail industry stakeholders. Acting as first and second-line support, this role balances user-focused troubleshooting with in-depth system and application administration, ensuring a seamless experience across both … manage service desk requests, identify recurring issues, and contribute to continuous improvement through collaboration with colleagues, suppliers, and the wider Digital team. Responsibilities Provide first- and second-line technical support to internal and external users across hardware, software, applications, and digital services via the service desk, phone, and in-person support. Support external users of RSSB’s public … facing or industry-specific applications, assisting with account management, system navigation, and troubleshooting. Deliver support for Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and related collaboration tools, ensuring prompt resolution of access, configuration, and performance issues. Administer and maintain user accounts, permissions, and security groups across Entra ID (Azure Active Directory), Microsoft 365, including Teams and Exchange, in More ❯

Graduate Technical Support Executive - HR Software 💵 Salary - £25,000 - £30,000 🌎 Progression potential to Customer Success 🖥 Route into the world of SaaS ☀ 22 days holiday + your birthday off This role is perfect for a graduate with 6 months work experience, or perhaps someone with no degree but with two years experience in desktop support. You'll work within … a growing and thriving team to support customers on software and hardware support issues as a 1st line agent. The Company A pioneer in Software as a Service (SaaS) workforce management and access control solutions. With its own intuitive software platform and biometric hardware devices, the company is an innovator with over 30-years’ experience as a total … solutions provider helping thousands of organisations across EMEA operate more efficiently, save money, and keep people and assets safe. The Role As a member of the Technical Support Team, you will be responsible for a host of reactive and proactive customer activities. You will be the primary point of contact via telephone and email for customers with support More ❯

Graduate Technical Support Executive - HR Software Salary - £25,000 - £30,000 Progression potential to Customer Success Route into the world of SaaS ☀ 22 days holiday + your birthday off This role is perfect for a graduate with 6 months work experience, or perhaps someone with no degree but with two years experience in desktop support. You'll work within … a growing and thriving team to support customers on software and hardware support issues as a 1st line agent. The Company A pioneer in Software as a Service (SaaS) workforce management and access control solutions. With its own intuitive software platform and biometric hardware devices, the company is an innovator with over 30-years’ experience as a total … solutions provider helping thousands of organisations across EMEA operate more efficiently, save money, and keep people and assets safe. The Role As a member of the Technical Support Team, you will be responsible for a host of reactive and proactive customer activities. You will be the primary point of contact via telephone and email for customers with support More ❯

Databricks is hiring an experienced IT Support Specialist to help scale and optimise our business processes, working with users globally to improve productivity and provide in-person service at our London office by resolving an array of technical issues. You will be a vital member of the IT Support team and ensure the best possible user experience … the bar for providing capabilities to facilitate exceptional customer interactions with all Bricksters through tickets, systems, AV, and other mediums of engagement. The impact you will have: You will support our core platforms - user support, ticketing, procurement, and provisioning. You will take ownership of customer issues escalations as a member of the IT support staff, applying your … Work collaboratively across IT and serve as an ambassador for the IT organization with our internal stakeholders. Provide the best customer service experience for all Bricksters when troubleshooting their support requests by applying your technical skills, problem-solving abilities, and specialized knowledge to educate our workforce. Maintain the asset inventory system and ensure all hardware/software allocations are More ❯

curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. If this sounds like you, join us! PitchBook’s Customer Support Specialist Tier 1 provides direct customer support via phone, email, and chat to existing PitchBook clients. You will work with the support team to troubleshoot customer … email contacts from customers Achieve contact volume and quality goals measured quarterly Communicate effectively, both written and verbally, to ensure smooth resolution of customer issues Work collaboratively with other support specialists to resolve customer questions and issues Document the details of each interaction in Salesforce to easily research customer issues and inform product improvements Partner with global teams to … ensure continuous support availability during required business hours Support the vision and values of the company through role modeling and encouraging desired behaviors Participate in various company initiatives and projects as requested Skills and Qualifications: 1+ years of experience in a customer service role A client-first attitude and enjoy engaging with customers Ability to stay updated with More ❯

We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position for someone with 2 to 4 years of experience with a chance to be exposed to an enterprise-computing environment. The qualified candidate should have good technical troubleshooting skills … and excellent non-technical communication skills, both in written and oral formats. Responsibilities include: Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) Be able to receive and respond to incoming calls, and/or e-mails regarding workstation and peripheral performance and use requests Perform on More ❯

We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position for someone with 2 to 4 years of experience with a chance to be exposed to an enterprise-computing environment. The qualified candidate should have good technical troubleshooting skills … and excellent non-technical communication skills, both in written and oral formats. Responsibilities include: Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) Be able to receive and respond to incoming calls, and/or e-mails regarding workstation and peripheral performance and use requests Perform on More ❯

expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. About the Role xAI is seeking a detail-oriented IT Support Specialist to join our IT team. The ideal candidate will have a strong background in IT support, particularly with modern SaaS tools across multiple operating systems, and … will be responsible for ensuring all employees have the technical support needed to perform their tasks efficiently. This role involves direct technical support, system troubleshooting, and maintaining our IT infrastructure to ensure high availability and security. Responsibilities Provide first-level contact and convey resolutions to user issues via the help desk system or via in-person support for macOS, Windows, and ChromeOS platforms. Troubleshoot and resolve hardware, software, and networking issues for end-users across different operating systems. Support and train users on Rippling for HR management, GSuite for productivity, Slack for communication, and Tailscale for secure network access, ensuring compatibility and optimal performance on various OS platforms. Manage user accounts, permissions, and access rights More ❯

Job Title : Technical Support Specialist Location : Remote Compensation : Performance-based rewards tied to issue resolution and customer feedback Job Description : Join us as a Technical Support Specialist and provide technical assistance to our users. If you have a knack for troubleshooting and resolving technical problems, we want you on our team! Responsibilities : Provide technical assistance and … troubleshoot issues Ensure quick and effective resolution of technical problems Maintain high customer satisfaction through excellent support Requirements : Proven experience in technical support Strong problem-solving and technical skills Excellent communication and customer service skills More ❯

Job title: Technical Support Coordinator/Specialist Job location: London, UK (5 Days Onsite) Job type: Contract Client: Wipro Mandatory Skills: Technical Support Experience: 5-8 Years Key Qualifications Passionate about customer service and end-user experience. Ability to assess customer support needs and provide solutions or refer them to other support options available. Experience … phase of end-user support. Effective communication skills that enable comfortable conversations with both small groups and individual users. Job Description Under the supervision of the Places Technology Product Support Manager, a Places Technical Support Coordinator/Specialist team member is responsible for: Providing end-user desktop support for internally developed software solutions, ensuring high customer … for resolution. Providing application training for new users to ensure a smooth onboarding experience. Adapting to change as products evolve. Education/Experience Previous help desk or customer technical support experience. Troubleshooting skills. Customer service skills. Software proficiency. Experience with ticketing systems and remote support tools. More ❯

Regional Technology Support Specialist - North North & Scotland Hybrid Working Technology Permanent Full Time Competitive salary, depending on experience 37.5 Weekly Hours Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the … UK's wellbeing. It starts with passion and commitment to quality. It starts with you. As a Regional Technology Support Specialist , you'll bring experience of working in a modern ITIL-based IT service organisation, providing technical support and experience of managing a complex IT infrastructure. You will have excellent communication skills as well as have technical … ability of supporting major outages, Windows 7-10 and Microsoft Cloud technologies. As our Regional IT Support Specialist, you will provide desk-side support within dedicated region/cluster supporting all Nuffield Health sites, who can provide a high standard of support to Nuffield Health IT users. As our Regional Technology Support Specialist, you More ❯

Title: Senior IT Support Specialist Location: London Liverpool St Salary: Competitive Ryder Reid Lega l is seeking a Senior IT Support Specialist to join the Information Services team of one of our international law firm client s at their London office. In this role, you will ensure the firm’s office IS infrastructure is effectively deployed … and maintained, providing top-notch support to their staff. This position offers the opportunity to work in one of London’s elite law firms, with a leading culture and office environmen t as well as a competitive salary and benefits packag e. Please see more information below . Key Responsibilitie s:Deliver high-quality, timely IS services and maintain … improve department knowledg e.Use ticketing systems to track and resolve hardware, software, and peripheral issue s.Install and configure desktop, laptop, and telephone equipmen t.Provide on-site technical assistance and support for office moves and technology equipmen t.Troubleshoot and resolve wireless connectivity and telephone programming issue s. Skills & Experien ce:Minimum five years of relevant technical experien ce.Extensive knowledge of More ❯

your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Vector Resourcing Job Profile We are seeking a Dynamics Support Analyst to join our IT and Business Systems Operational team. You will support and maintain key business applications, including Dynamics 365 CRM and F&SCM , ensuring smooth operations … and continuous improvement. Responsibilities Provide 1st & 2nd line support for users, troubleshoot issues, and escalate complex cases to third-party vendors. Manage support tickets, ensuring SLAs are met and user queries are resolved efficiently. Perform system administration, data management, and security maintenance . Support system upgrades, testing, and deployments, ensuring successful adoption of new features. Document support … processes, create user guides, and deliver training to business users. Collaborate with cross-functional teams to optimize system performance and drive process improvements. Skills & Experience Experience in IT application support (1st, 2nd, and 3rd line). Strong knowledge of Dynamics 365 CRM & F&SCM . Familiarity with SQL, databases, and software development lifecycle . Experience working with third-party More ❯

Title: Senior IT Support Specialist Location: London Liverpool St Salary: Competitive Ryder Reid Lega l is seeking a Senior IT Support Specialist to join the Information Services team of one of our international law firm client s at their London office. In this role, you will ensure the firm’s office IS infrastructure is effectively deployed … and maintained, providing top-notch support to their staff. This position offers the opportunity to work in one of London’s elite law firms, with a leading culture and office environmen t as well as a competitive salary and benefits packag e. Please see more information below . Key Responsibilitie s:Deliver high-quality, timely IS services and maintain … improve department knowledg e.Use ticketing systems to track and resolve hardware, software, and peripheral issue s.Install and configure desktop, laptop, and telephone equipmen t.Provide on-site technical assistance and support for office moves and technology equipmen t.Troubleshoot and resolve wireless connectivity and telephone programming issue s. Skills & Experien ce:Minimum five years of relevant technical experien ce.Extensive knowledge of More ❯

Title: Senior IT Support Specialist Location: London Liverpool St Salary: Competitive Ryder Reid Lega l is seeking a Senior IT Support Specialist to join the Information Services team of one of our international law firm client s at their London office. In this role, you will ensure the firm’s office IS infrastructure is effectively deployed … and maintained, providing top-notch support to their staff. This position offers the opportunity to work in one of London’s elite law firms, with a leading culture and office environmen t as well as a competitive salary and benefits packag e. Please see more information below . Key Responsibilitie s:Deliver high-quality, timely IS services and maintain … improve department knowledg e.Use ticketing systems to track and resolve hardware, software, and peripheral issue s.Install and configure desktop, laptop, and telephone equipmen t.Provide on-site technical assistance and support for office moves and technology equipmen t.Troubleshoot and resolve wireless connectivity and telephone programming issue s. Skills & Experien ce:Minimum five years of relevant technical experien ce.Extensive knowledge of More ❯

Title: Senior IT Support Specialist Location: London Liverpool St Salary: Competitive Ryder Reid Lega l is seeking a Senior IT Support Specialist to join the Information Services team of one of our international law firm client s at their London office. In this role, you will ensure the firm’s office IS infrastructure is effectively deployed … and maintained, providing top-notch support to their staff. This position offers the opportunity to work in one of London’s elite law firms, with a leading culture and office environmen t as well as a competitive salary and benefits packag e. Please see more information below . Key Responsibilitie s:Deliver high-quality, timely IS services and maintain … improve department knowledg e.Use ticketing systems to track and resolve hardware, software, and peripheral issue s.Install and configure desktop, laptop, and telephone equipmen t.Provide on-site technical assistance and support for office moves and technology equipmen t.Troubleshoot and resolve wireless connectivity and telephone programming issue s. Skills & Experien ce:Minimum five years of relevant technical experien ce.Extensive knowledge of More ❯

of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Specialist to contribute to the success of our rapidly growing business. As a Technical Support Specialist, you will: work alongside members of our support organisation … to identify and diagnose the root cause of our customers’ technical issues. take ownership of escalated support cases and ensure each one is managed through to resolution to the customer’s satisfaction. be responsible for replicating problem scenarios, analysing logs, and identifying workarounds. work with our R&D team to clearly communicate bugs and test fixes and ensure speedy … resolutions for customers. work on tools to assist others with future debugging and contribute supportability enhancement requests for our program of ongoing product improvement. become a specialist in our Data Loss Prevention and Insider Risk Management solution, and be able to provide expert advice to our customers and partners. We Are Looking For: An insightful and influential collaborator to More ❯

Social network you want to login/join with: Junior Technical Support Specialist - Route into Tech, London (Wembley) Client: PIE Recruitment Location: London (Wembley), United Kingdom Job Category: Other EU work permit required: Yes Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 Job Description: Learn from Customer Success Leaders, with progression potential to Customer Success, and a route … years of experience helping thousands of organizations across EMEA operate more efficiently, save money, and keep people and assets safe. The Role As a member of the Customer Support Team, you will handle reactive and proactive customer activities. You will be the primary contact via telephone and email for support queries. The role requires working in a team … skills. The successful candidate must be in the Wembley office 5 days a week. Responsibilities Monitor and respond to helpdesk requests promptly, triaging and allocating tickets Manage the technical support mailbox, create support tickets, and handle them effectively Provide technical support for hardware, software, and systems issues via email or phone, registering tickets as needed Assist in More ❯