regular updates to stakeholders. 4. Testing and Validation: Develop test plans and test cases to validate that solutions meet business requirements. Conduct useracceptancetesting (UAT) and gather feedback from end-users. Work with development teams to resolve any issues identified during testing. 5. Stakeholder Communication: Serve as the primary point of contact between business stakeholders More ❯
and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion. The QA & Business Analyst (BA) will combine both technical and analytical skills to provide testing services to systems, primarily developed in servicenow, SAP technologies. The QA & Business Analyst (BA) will be a member of the Quality Assurance team working closely with the development teams … are met. SCOPE OF SERVICES AND WORK Quality Assurance: Define, prepare, and execute test strategies and test cases for SAP and servicenow integration applications. Perform functional, integration, regression, and useracceptance testing. Validate system changes through servicenow Change Requests and ensure updates align with CMDB standards. Log and track defects, perform root cause analysis, and work closely with … processes align with ITIL framework and banking governance standards. 2Business Analysis: Gather, document, and validate business and functional requirements from internal stakeholders. Translate complex business needs into clear specifications, user stories, and process flows. Collaborate with project managers, developers, and QA teams to ensure delivery aligns with regulatory and operational expectations. Support gap analysis, impact assessments, and end-to More ❯
and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion. The QA & Business Analyst (BA) will combine both technical and analytical skills to provide testing services to systems, primarily developed in servicenow, SAP technologies. The QA & Business Analyst (BA) will be a member of the Quality Assurance team working closely with the development teams … are met. SCOPE OF SERVICES AND WORK Quality Assurance: Define, prepare, and execute test strategies and test cases for SAP and servicenow integration applications. Perform functional, integration, regression, and useracceptance testing. Validate system changes through servicenow Change Requests and ensure updates align with CMDB standards. Log and track defects, perform root cause analysis, and work closely with … processes align with ITIL framework and banking governance standards. 2Business Analysis: Gather, document, and validate business and functional requirements from internal stakeholders. Translate complex business needs into clear specifications, user stories, and process flows. Collaborate with project managers, developers, and QA teams to ensure delivery aligns with regulatory and operational expectations. Support gap analysis, impact assessments, and end-to More ❯
used by development teams to continually improve the customer digital experience. The Technical Business Analyst will work closely with internal business customers, converting their business and technical requirements into user stories or other artefacts, and will liaise with an architect to ensure the technical feasibility of delivering a solution. This role is part of a collaborative Agile development pod … in the creation of new, client-facing digital products Translate as-is manual processes into to-be digital processes Articulate and document both functional and non-functional requirements Ensure user stories are created based on requirements in an agreed format Ensure that product backlogs are created and refined on an on-going basis as market and customer requirements change … speaking for the business when necessary and acting as an extra layer of validation confirming delivery of all success criteria and expectations Oversee useracceptancetesting (UAT) with business stakeholders until sign-off Identify any inter-dependencies with other projects and liaise with other BAs/teams to ensure those are managed appropriately Establish excellent relations with More ❯
IIBA (International Institute of Business Analysis)
of experience, knowledge, and technical expertise across the Business Analysis (BA) function to be the 'go to' or escalation point for resolution of business analysis challenges and complex situations. Testing & Implementation support is required (Including test case creation/support, coordination of useracceptancetesting, implementation to the business and benefits realisation). Stakeholder Management (building … effective relationships with required areas of the business/SMEs). To help identify current state processes, gather user stories, and document the future state design using a holistic approach. To act as a bridge between the business and technology in order to facilitate change. To support the BA team in resolving issues and identifying viable solutions. To work … the end-to-end CLM process, through to Go-Live planning. Get involved in all aspects of business analysis tasks, including workshops, requirements gathering, drafting Business Requirements Documents and UserAcceptance Testing. Assist with the ongoing development of BA framework, standards, and templates across EMEA in line with industry best practices. Help support escalations across all BA processes More ❯
scenarios Perform cost-benefit analyses on different technology solutions Inform business decisions through relevant data analysis Actively engage product manager and business SMEs to translate solution needs into actionable user stories Facilitate and support product backlog management Partner with product manager/business SMEs to define & refine acceptance criteria Partner with developers on reviewing user stories for … understanding and scoring Draft both technical documentation and non-functional requirements that describe how systems should behave and establish their functionality constraints Perform/coordinate useracceptancetesting to ensure functionality meets business needs before each product release Secure approval & change management activities with product manager before release Analyse and model business processes to identify gaps and More ❯
scenarios Perform cost-benefit analyses on different technology solutions Inform business decisions through relevant data analysis Actively engage product manager and business SMEs to translate solution needs into actionable user stories Facilitate and support product backlog management Partner with product manager/business SMEs to define & refine acceptance criteria Partner with developers on reviewing user stories for … understanding and scoring Draft both technical documentation and non-functional requirements that describe how systems should behave and establish their functionality constraints Write test cases for user stories Perform/coordinate useracceptancetesting to ensure functionality meets business needs before each product release Secure approval & change management activities with product manager before release Analyse and More ❯
business objectives and are delivered efficiently. The role will involve general stakeholder management, requirements elicitation, project management, creating structured requirements and project documentation, compiling compliance-related artefacts, and managing UAT and deployment activities. The role will be based in London (Chiswick), UK, and offers an exciting opportunity to work at the intersection of sports and technology, contributing directly to the … analyze, and document business and functional requirements. Collaborate with day-to-day communication with business stakeholders. Develop detailed process flows, dataflow diagrams, and data migration strategies. Collaborate in specifying UAT scripts and facilitating UAT sessions. Influence UX/UI and graphic design process. Prepare and present project reports. Compile and maintain all necessary compliance and audit documentation. Participate in smoke … maintenance and support. This includes: Serve as a custodian for the product(s) and act as the functional subject matter expert. Document and manage change requests in well-defined user stories and follow internal protocol for review and approval. Monitor and efficiently resolve assigned application issues raised through the corporate helpdesk. Investigate and troubleshoot problems, determining appropriate actions including More ❯
business objectives and are delivered efficiently. The role will involve general stakeholder management, requirements elicitation, project management, creating structured requirements and project documentation, compiling compliance-related artefacts, and managing UAT and deployment activities. The role will be based in London (Chiswick), UK, and offers an exciting opportunity to work at the intersection of sports and technology, contributing directly to the … analyze, and document business and functional requirements. Collaborate with day-to-day communication with business stakeholders. Develop detailed process flows, dataflow diagrams, and data migration strategies. Collaborate in specifying UAT scripts and facilitating UAT sessions. Influence UX/UI and graphic design process. Prepare and present project reports. Compile and maintain all necessary compliance and audit documentation. Participate in smoke … maintenance and support. This includes: Serve as a custodian for the product(s) and act as the functional subject matter expert. Document and manage change requests in well-defined user stories and follow internal protocol for review and approval. Monitor and efficiently resolve assigned application issues raised through the corporate helpdesk. Investigate and troubleshoot problems, determining appropriate actions including More ❯
state processes using BPMN 2.0 standards, identifying inefficiencies and opportunities for improvement. Work with Agile delivery teams, participating in ceremonies (e.g., sprint planning, daily stand-ups), creating and managing user stories, and ensuring continuous delivery. Act as a Finance subject … matter liaison between operational teams, technology, and external partners to ensure alignment on requirements and priorities. Create test plans and test scripts; support useracceptancetesting (UAT); identify, track and help resolve defects and gaps. Support the rollout of new processes or systems through documentation, training materials, and workshops, ensuring successful adoption. Maintain clear and auditable documentation … across requirements, testing, risks, and issues logs to support governance and compliance standards. Key Skills and Competencies Advanced analytical and problem-solving abilities with a data-driven approach. Strong understanding of APIs, system integrations, and data mapping. Proficiency in business process modelling (BPMN, UML, Value Stream Mapping, SIPOC) Ability to influence without authority using logical reasoning, data, and facts. More ❯
state processes using BPMN 2.0 standards, identifying inefficiencies and opportunities for improvement. Work with Agile delivery teams, participating in ceremonies (e.g., sprint planning, daily stand-ups), creating and managing user stories, and ensuring continuous delivery. Act as a Finance subject … matter liaison between operational teams, technology, and external partners to ensure alignment on requirements and priorities. Create test plans and test scripts; support useracceptancetesting (UAT); identify, track and help resolve defects and gaps. Support the rollout of new processes or systems through documentation, training materials, and workshops, ensuring successful adoption. Maintain clear and auditable documentation … across requirements, testing, risks, and issues logs to support governance and compliance standards. Key Skills and Competencies Advanced analytical and problem-solving abilities with a data-driven approach. Strong understanding of APIs, system integrations, and data mapping. Proficiency in business process modelling (BPMN, UML, Value Stream Mapping, SIPOC) Ability to influence without authority using logical reasoning, data, and facts. More ❯
Role Overview You will be working closely with product owner, scrum and product teams, helping them analyse the needs of our prospects and customers and translating those needs into user stories and requirements for the development teams. Creatively Analytical - with a proven record of solution design, you will be able to understand the real need of the customers and … value. Responsibilities of the Role Detailed interrogation of client needs and gathering functional and non-functional requirements. Eliciting and creating detailed requirement documents in the form of features and user stories. Identifying, developing, and supporting business process change Identifying and defining risk factors that could occur Being the business analyst role for customer projects in an Agile Team - being … Agile Meetings such as sprint planning, stand-ups, demos, and retrospectives. Involvement in competitor analysis and market value proposition. Continuous improvement across the team and wider organisation. Supporting the useracceptancetesting process to make sure that implementation meets the needs of the customers. Collaborating with data scientists, machine learning engineers, and AI specialists to define AI More ❯
requirements, functional specifications, and user guides. Conduct quality assurance and testing to ensure solutions meet business needs and quality standards. Coordinate useracceptancetesting (UAT) and gather feedback for solution refinement. Provide training and support to end-users to ensure effective use of new systems or processes. Qualification: Bachelor degree in Accounting or Finance; Familiar … and methodologies like Agile and Scrum. Possess team spirit and take initiative to act without waiting for direction (when appropriate); Experience with accounting systems in a similar role (gathering user requirements, enhancement requests, working on systems implementations, training) will be an advantage; Interest in financial technology industry; Fluent in verbal and written English More ❯
requirements, functional specifications, and user guides. Conduct quality assurance and testing to ensure solutions meet business needs and quality standards. Coordinate useracceptancetesting (UAT) and gather feedback for solution refinement. Provide training and support to end-users to ensure effective use of new systems or processes. Qualification: Bachelor degree in Accounting or Finance; Familiar … and methodologies like Agile and Scrum. Possess team spirit and take initiative to act without waiting for direction (when appropriate); Experience with accounting systems in a similar role (gathering user requirements, enhancement requests, working on systems implementations, training) will be an advantage; Interest in financial technology industry; Fluent in verbal and written English More ❯
Uxbridge, England, United Kingdom Hybrid / WFH Options
Pepper Advantage
work directly with client and business stakeholders to develop process and requirement documentation arising from our client base and internally from the business. Liaising closely with the development and testing teams to ensure expectations are managed and requirements are met. Building a solid and robust knowledge of the existing process and system architecture in order to provide accurate and … business requirements for operational system enhancements or client-specific changes. Translating business needs into functional specifications for IT or vendor teams. Participating in UserAcceptanceTesting (UAT), including test planning, writing test cases, coordinating testers, defect tracking, and validating fixes. Change Management Support Supporting rollout of new procedures or system changes, including training documentation or communication materials … requirements and producing test outcome reports. Ability to work with cross-functional teams and manage stakeholder expectations. Strong written and verbal communication skills, especially when translating technical changes into user-friendly documents. Awareness of the changes and development in regulation and legislation and the impact these have on the business. Ability to ensure all documentation meets regulatory and compliance More ❯
identify data quality issues, and support reporting needs. Design user journeys and workflows, ensuring integration of compliance checks. Collaborate with IT on data integration and system requirements. Support UAT, write test scripts, and assist in transitioning from legacy systems. Participate in Agile ceremonies and manage deliverables using JIRA. Key Skills & Experience: Must-have: 8+ years in the Lloyd's More ❯
Role Responsibilities: • Assume full ownership of project lifecycles from initiation to closure, while ensuring delivery aligns with organisational goals. • Conduct detailed business and requirements analysis, documenting processes, and overseeing useracceptance testing. • Develop, maintain, and ensure the accuracy of comprehensive project documentation, including project plans, risk logs, budget trackers, and action items, incorporating change management plans and transition More ❯
and enhancements to existing platforms. Key Responsibilities Collaborate with stakeholders to capture and document business requirements for new and existing applications. Analyse, refine, and translate business needs into clear user stories and functional specifications. Provide end-to-end product support, from ideation through delivery to post-launch enhancements. Work closely with development teams and product owners to deliver … scalable and robust solutions. Deliver configuration and low-code solutions using Microsoft Power Platform(Power Apps, Power Automate) and SharePoint Support and coordinate UserAcceptanceTesting (UAT), including test case creation, defect tracking, and stakeholder communication. Manage enhancement requests from the business, prioritising and delivering based on business value. Monitor application performance and user feedback to … with development teams. Familiarity with Agile delivery frameworks, ideally SAFe or Scrum. Excellent stakeholder engagement skills, able to translate technical language for non-technical audiences. Demonstrated experience in supporting UAT and managing post-deployment support. Strong problem-solving skills and ability to manage multiple priorities. Desirable Experience working on new application builds or transformation projects. Knowledge of Jira, Confluence, Azure More ❯
and enhancements to existing platforms. Key Responsibilities Collaborate with stakeholders to capture and document business requirements for new and existing applications. Analyse, refine, and translate business needs into clear user stories and functional specifications. Provide end-to-end product support, from ideation through delivery to post-launch enhancements. Work closely with development teams and product owners to deliver … scalable and robust solutions. Deliver configuration and low-code solutions using Microsoft Power Platform(Power Apps, Power Automate) and SharePoint Support and coordinate UserAcceptanceTesting (UAT), including test case creation, defect tracking, and stakeholder communication. Manage enhancement requests from the business, prioritising and delivering based on business value. Monitor application performance and user feedback to … with development teams. Familiarity with Agile delivery frameworks, ideally SAFe or Scrum. Excellent stakeholder engagement skills, able to translate technical language for non-technical audiences. Demonstrated experience in supporting UAT and managing post-deployment support. Strong problem-solving skills and ability to manage multiple priorities. Desirable Experience working on new application builds or transformation projects. Knowledge of Jira, Confluence, Azure More ❯
consultants to align on requirements and resolve queries. Governance & Documentation: Produce high-quality deliverables including process maps, control matrices, and business requirement documents. Change Support & Business Readiness: Assist in testing preparations, training materials, and the smooth transition of the obligations register into business-as-usual processes. Insight & Risk Reporting: Identify emerging risks and report issues to project managers and … leadership. Quality Assurance & Validation: Ensure alignment with regulatory expectations through thorough review and testing support. Continuous Improvement: Propose enhancements to compliance procedures and register usability for long-term sustainability. Essential Skills & Experience: Extensive experience in regulatory compliance, legal, or risk transformation projects within financial services. Hands-on knowledge of obligations registers, regulatory mapping, and … compliance control frameworks. Proven ability to mediate between technical teams and SMEs, delivering clear and practical control descriptions. Experience with testing cycles, useracceptancetesting (UAT), and go-live planning. Excellent communication skills with confidence engaging with senior stakeholders. Solid understanding of EMEA financial services regulations (e.g., UK FCA/PRA, EU regulations). Strong documentation More ❯
be providing implementation and training services to our customers at their sites. This will include all aspects of implementation from Needs Analysis through to Solution Design, Installation, Configuration, Training, UAT, Data Migration and go live. This is a field based role and you will be based from home travelling to customer sites three or four days per week. You will … Carrying out the following implementation tasks, mainly on customer site: Needs Analysis Solution Design GAP Analysis Installation and Configuration of the solution Data migration including preparation, manipulation and importing UserAcceptanceTesting agreeing a plan with the client, guiding them through this and ensuring all aspects of their business processes are covered User Training Working consistently More ❯
passion for the energy industry and developing their careers within it. Job Responsibilities: Provide project analysis to senior management by producing required documentation including business requirements, future state proposals, UAT plan, use cases, sequence diagrams, and scope matrix. Analyse and precisely document the business and systems requirements. Translate business requirements into functionality and assess the risks, feasibility, opportunities, and business … clear documentation to communicate requirements and related information; keep updated to align with the solution over the project lifecycle. Ensure traceability of requirements from business needs and requirements, through testing and scope changes, to the final solution. Interact with software suppliers, designers and developers to understand software limitations, deliver elements of system and database design, and ensure that business … requirements and use cases are handled. Create acceptance criteria and validate that solutions meet business needs through defining and coordinating testing. Understand and stay abreast of relevant architectures and technologies related to a business area. Support stakeholder management activities including facilitation of large design sessions. Not only help define the solution but help the client to drive the delivery More ❯
a broad role which will require you to be comfortable across the end-to-end analysis process, from actively engaging with stakeholders to gather requirements through to owning the UAT process and into Hypercare. Key responsibilities and primary deliverables To be successful in the role, You will work closely with stakeholders to understand their business requirements and objectives through interviews … gather information and document the requirements accurately. You will analyse gathered requirements and identify gaps, inconsistencies, and potential issues. You will create documentation such as business requirements documents (BRDs), user stories, functional specifications, use cases, and process flow diagrams. You will facilitate communication, manage expectations and act as a bridge between business stakeholders, project managers, and development teams. You … mock-ups to outline how the proposed solution will address business needs. You will collaborate with testing teams to develop test plans, test cases, and test scripts for UAT to ensure that the developed solution meets the business requirements. You will monitor the performance of implemented solutions and gather feedback from users identifying opportunities for further optimisation and improvement More ❯
a broad role which will require you to be comfortable across the end-to-end analysis process, from actively engaging with stakeholders to gather requirements through to owning the UAT process and into Hypercare. Key responsibilities and primary deliverables To be successful in the role, You will work closely with stakeholders to understand their business requirements and objectives through interviews … gather information and document the requirements accurately. You will analyse gathered requirements and identify gaps, inconsistencies, and potential issues. You will create documentation such as business requirements documents (BRDs), user stories, functional specifications, use cases, and process flow diagrams. You will facilitate communication, manage expectations and act as a bridge between business stakeholders, project managers, and development teams. You … mock-ups to outline how the proposed solution will address business needs. You will collaborate with testing teams to develop test plans, test cases, and test scripts for UAT to ensure that the developed solution meets the business requirements. You will monitor the performance of implemented solutions and gather feedback from users identifying opportunities for further optimisation and improvement More ❯
documentation, including business requirements, process flows, and user stories, ensuring alignment with organizational standards. Define and manage test strategies, including the creation of test plans and scripts, coordinating UAT activities, and ensuring comprehensive requirements traceability. Collaborate with Investment Operations, Investment Management, DevOps, and Client teams to deliver changes within our governance framework. Document the current state, propose outcomes, and … automated, and resilient solutions where possible. Provide strategic input into business transformation and automation initiatives, influencing stakeholder decisions and ensuring alignment with broader organizational goals. Plan, prepare, and oversee testing, transition, and implementation phases for key initiatives. Act as a senior point of contact for complex stakeholder engagements, supporting escalation management and resolution. You're Going To Enjoy This More ❯