Business Analyst - Salesforce/AI Transformation
- Hiring Organisation
- ARM
- Location
- City of London, London, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £500 - £680/day Inside IR35 (Negotiable rate)
services sector. Working closely with business stakeholders, product owners and technology teams, you will be responsible for translating business requirements into clear functional specifications, user stories and practical solutions. The role will focus on CRM optimisation, process improvement and the adoption of AI-driven capabilities. ***Please note - The selected … Analyse CRM processes and identify opportunities for improvement, automation and AI adoption. Define and validate business scenarios and functional requirements. Support functional testing, UAT and the overall delivery lifecycle. Contribute to MVP definition, business value assessments and project documentation. Required Experience Strong Business Analysis experience within technology or digital ...