1 to 25 of 71 User Research Jobs in London

Senior User Researcher - NHS - Remote - £560/day (Inside IR35) - 6-Month Contract We are seeking an experienced Senior User Researcher to lead and align user research activities across multiple NHS teams. This fully remote , 6-month contract role focuses on ensuring user-centred, evidence … based approaches inform the design and delivery of services. The Role As a lead practitioner, you will ensure teams embed good user research practice , deliver actionable insights, and maintain high standards of research quality. You will guide strategy, influence stakeholders, and support teams to make evidence-based ...

/UI User Researcher Salary to £52k + company options scheme Hybrid working 2-3 days/week from their offices (London Vauxhall) & client sites. NB: Please only apply if you are (ideally a UK National) able to achieve either SC clearance (5 years residency in the UK with … growing fast and looking for bright, dynamic people to help build their business. Role Theyre seeking a motivated and detail-oriented UX/UI User Researcher to support the design and research of their mobile-first products. Youll work closely with product managers, engineers, and senior designers ...

behind that number are people. Citizens, professionals, businesses and public servants who rely on digital services that need to work clearly, accessibly and fairly. User research sits at the heart of that responsibility. We're partnering with HM Land Registry to recruit User Researchers … level , helping shape national digital services that are grounded in real user needs and evidence, not assumptions. The role These roles sit within HMLR's Digital, Data and Technology Directorate , working in multidisciplinary teams across design, technology and policy. As a User Researcher, you'll help ensure services ...

deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio … Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish ...

Cleared User Researcher (Mid-Senior) - Central Government (Contract) Duration: ASAP start for an initial 6 months Rate: £540 per day (Inside IR35) Location: Remote working with occasional onsite attendance Clearance: UKSV SC (active) We are seeking a mid-senior level SC Cleared User Researcher to support … Government department on a complex digital delivery programme. This Inside IR35 role requires an experienced researcher who can independently plan and deliver high-quality research while influencing product and service decisions. The Role You will lead and deliver user research across one or more services, ensuring user ...

Your new role As a Research Ops Lead, you will be required to undertake the following: Creating and publishing regular user research reporting, including the monthly reports User Research Panel Management and refresh Creating and executing strategies for enhanced panel engagement, especially amongst key target … audiences eg. seldom heard voices, users with accessibility needs, etc. Planning and executing user research studies eg. Diary Studies Supporting delivery squads with user research eg. usability testing, moderation, user interviews Owning and refining the User Needs repository, continuously improving ...

Your new role As a Research Ops Lead, you will be required to undertake the following: Creating and publishing regular user research reporting, including the monthly reports User Research Panel Management and refresh Creating and executing strategies for enhanced panel engagement, especially amongst key target … audiences eg. seldom heard voices, users with accessibility needs, etc. Planning and executing user research studies eg. Diary Studies Supporting delivery squads with user research eg. usability testing, moderation, user interviews Owning and refining the User Needs repository, continuously improving ...

Contract User Research Lead £575 to £650 per day Outside IR35 DV Cleared Ncounter are looking for a User Research Lead to support a major Defence programme, guiding multidisciplinary teams and ensuring user insight shapes every phase of delivery. You will balance hands on research with team leadership, while keeping delivery aligned to user needs, policy requirements and programme outcomes. Key Responsibilities: • Lead research planning, method selection and end to end delivery within agile teams • Run programmes of research across several workstreams and translate findings into clear actions • Facilitate workshops, shape ...

Cleared User Researcher (Salesforce) 6 Months Remote with rare travel to site in London £585 per day (Inside IR35) ***Please note - The selected candidate MUST HAVE ACTIVE SC CLEARANCE and be a Sole British National*** Key Responsibilities: Conduct generative user research to gather insights about user needs and behaviours. Conduct evaluative user research to assess the success of design decisions Create engaging narratives and stories based on research findings to communicate insights effectively. Skills: Experience in user research Strong storytelling skills with an ability to present complex information clearly. Familiarity ...

variety in an autonomous forward-thinking environment. On a day to day this Senior Service Designer will use their background in UX design and user research to to not only add new energy and direction to existing projects but also act as a key stakeholder working closely with … following key skills: - Experience working with Gov.UK service standard - Experience delivering complex end to end digital design projects within the public sector - Strong user research skills - A background in UX design - experience working on B2B applications - A real passion for working in a scrum driven, agile team ...

User Researcher (Mid-level & Senior) Location: UK-wide (Hybrid - 2 days per week in a local office) Salary: Mid-level: £50,000 - £55,000 Senior: £60,000 - £70,000 Our client, a leading digital consultancy working across the public sector and beyond, is looking to hire two User Researchers (one mid-level and one senior) to support the delivery of high-quality, user-centred digital services. This is a hybrid role , requiring two days per week in an office . The client has multiple office locations across the UK, including London, Bristol, Cardiff, Birmingham, Liverpool, Manchester ...

Content Designer 6 months Remote Inside IR35 - Umbrella only Role Description Use evidence, data, and user research to devise content strategies and tactics, and work closely with digital and data specialists to improve user outcomes. Create, iterate, review and update content for new and existing services … meet user needs across a whole end-to-end journey. Be responsible and accountable for the accuracy, clarity, efficacy and success of content in your area. Build positive working relationships across teams and professions to advocate for user needs, and understand and influence stakeholders. Manage relationships with stakeholders ...

ways of working - this may mean leading small teams of content designers on a larger project or programme of work occasionally Using analytics, data, user feedback and user research to identify user needs Writing and mapping user journeys to inform content strategy and design decisions … based on data and user needs Supporting the development of content design strategies and governance (such as processes or ways of working) Creating and editing content in line with style guides and using plain English Upskilling client teams, and the wider TPXimpact design community through training, pair writing ...

Senior User Researcher Key Skills & Experience: Senior Level User Researcher - Will Suit a User Researcher with extensive Public Sector Experience - Ideally having worked on multiple roles within Central Government. Experience with GOV.UK User Design & User Research Ability to work effectively in a secure, cooperative … umbrella company - day rate to the umbrella company is up to £450 p/day. Role Overview: We are looking for an experienced User Researcher to support our Central Government department. The role will focus on complex User Research within central government - working to GDS standards ...

brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives … collaborate across Sky to inform the transformation of digital journeys on (url removed) and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps ...

Senior Content Designer 9-12 month duration London 1-2 days/week. Some travel to user research/Leeds. Inside IR35 - Umbrella only Job details below A content designer is responsible for creating, evaluating, updating and reviewing content at all stages of the end-to-end user journey.At this role level, you will: be comfortable using evidence, data and research to make content decisions build relationships across government and NHS to focus on the needs of the user and to influence stakeholders contribute to and use the style guides and content patterns engage with ...

this role, you will lead architecture work on client programmes. You will design and oversee end-to-end technology solutions that are scalable, secure, user-centred, and ethically responsible. This role involves translating business needs into technology solutions, creating architecture artefacts, and supporting clients to make sustainable and user … Lead project workstreams or small/medium client engagements in technology engagements. Collaborate with client teams to align technical solutions with organisational strategies and user needs. Define and communicate end-to-end solution architectures for programmes and services, translating business and user needs into scalable, ethical, and maintainable ...

Role: User ResearcherRate: £450 p/d (Via Umbrella)Location: Fully RemoteDuration: 3 months We are looking for a User Researcher with strong Government Digital Service (GDS) experience to help design and improve user-centred digital services. You will work closely with multidisciplinary teams to ensure services … meet user needs and comply with GDS standards. Essential Skills & Experience Proven experience as a User Researcher within GDS or UK public sector projects Strong knowledge of the GDS Service Standard and service assessments Experience running usability testing, interviews, surveys, and workshops Ability to communicate insights clearly ...

Role: User Researcher Rate: £450 p/d (Via Umbrella) Location: Fully Remote Duration: 3 months We are looking for a User Researcher with strong Government Digital Service (GDS) experience to help design and improve user-centred digital services. You will work closely with multidisciplinary teams … ensure services meet user needs and comply with GDS standards. Essential Skills & Experience Proven experience as a User Researcher within GDS or UK public sector projects Strong knowledge of the GDS Service Standard and service assessments Experience running usability testing, interviews, surveys, and workshops Ability to communicate insights ...

Product Design Lead. You'll play a pivotal role in shaping our digital experiences, ensuring every design decision is informed by rich, user-centred insights. This role is perfect for a midweight to senior researcher who thrives in fast-moving, start-up-like environments. We're looking for someone … self-motivated, hands-on and adaptable, with the ability to turn user research into actionable insights that directly influence product design and strategy. Experience in utilities or service-based sectors is a plus, but your agility, curiosity and ability to work across teams are what will make ...

About The Role As a Design Researcher, you will work on projects planning, conducting and analysing research using qualitative and mixed methods approaches making sure that all of our work is evidence-based and using research findings to inform decision-making and action. As part of multidisciplinary teams … specialists to produce high-quality work that meets the needs of users. Alongside this, you will play an active role in contributing to our Research & Analysis practice. Responsibilities Working as part of multidisciplinary teams embedding design research approaches into agile ways of working, delivering high quality work ...

help people find fulfilling work,and help businesses discover great talent. About the role Our Product Management team is laser-focused on delivering great user experiences, grounded in a deep understanding of user needs through research, data analysis, and market insight. We believe the best products come … strategic direction and its product roadmap. What you'll do Partner with the Director of Product/SLT to identify high-potential opportunities through research, trend analysis and customer insights Design and run lean experiments to validate product-market fit, from concept to prototypes to pilot Collaborate with closely ...

Skills & Experience: Senior Level User Researcher - Will Suit a User Researcher with extensive Public Sector Experience - Ideally having worked on multiple roles within Central Government. Experience with GOV.UK User Design & User Research Ability to work effectively in a secure, cooperative environment Predominantly remote work with ...

ethical, and transparent AI-powered experiences for UK Government and Defence customers. This role involves bridging the gap between complex machine learning capabilities and user-centric, research-driven design. Key Responsibilities AI Experience Design: Design intuitive interfaces for AI features, applying Human-Centred AI (HCAI) principles to ensure … trust and transparency. End-to-End Leadership: Direct the design process from discovery and user research to interaction design and final delivery. Stakeholder Guidance: Frame AI capabilities and limitations for clients, guiding them toward responsible design choices. Mentorship: Lead and develop junior designers, building the team's capability ...

Deadline for applications: 11:59pm on Saturday 28th February 2026 As a Senior Design Researcher at TPXimpact, you will help lead and deliver design research within our client teams. Your efforts will contribute significantly to achieving our purpose, DT Ways, and Missions. On client projects, youll work as part … associates and client teams to produce high-quality work that meets the needs of users. In DT Design, you will actively contribute to the Research and Analysis practice, fostering a culture of sharing and learning, supporting business growth and the development of our service offerings, playing a crucial role ...