1 to 25 of 259 User Research Jobs in London

additional 5% of your base salary paid by us monthly to save for your future. Your Role And Responsibilities An Experience Consultant specializing in Research is responsible for conducting a range of methodologies to gather customer insights for creating engaging and interactive digital experiences, including web, mobile, and other … digital platforms. These techniques may encompass ethnographic research, generative research, quantitative research, workshops, secondary research, surveys, focus groups, social listening, prototyping, usability, and accessibility testing. The role requires interpreting and analysing research data, extracting valuable insights, and applying analytical skills and technical or statistical backgrounds … to uncover user needs and behaviours. Ultimately, the Experience Consultant in Research plays a crucial role in shaping brand experiences and communications that resonate with target audiences. Required technical and professional expertise Conduct user research using both qualitative and quantitative methods including interviews, surveys, usability testing More ❯

skilled and passionate UX/UI Researcher to join our growing team. In this role, you'll have a pivotal impact on shaping the user experience of our beauty-tech platform. Your insights will inform our design and product strategies, guiding Noli toward seamless and personalised user experiences. … This role involves deep user research, data analysis, and the translation of findings into actionable recommendations that drive our personalised beauty recommendations, diagnostic tools, and broader platform functionality. Key responsibilities: Develop and drive user research strategy: Define, design, and execute a research strategy that aligns … with Noli's product vision and business objectives. Collaborate across product pods and future categories to maximise the impact of research efforts. Conduct comprehensive user research: Utilise both qualitative and quantitative methods (e.g., user interviews, usability testing, A/B testing, surveys, diary studies) to gain More ❯

Job Details: User Research & Service Design Lead Vacancy Name: User Research & Service Design Lead Vacancy No: VN577 Location: Location Here Employment Type: Fixed Term Contract Overview: We are seeking a talented and experienced User Research and Service Design Lead to join our team. In … this role, you will be responsible for leading user research initiatives and driving the design of end-to-end services that meet user needs and business objectives. Main Duties and Responsibilities Responsibilities: Lead and manage user research activities, including interviews, surveys, usability testing, and data … analysis to gain insights into user behaviors, needs, and pain points. Collaborate with cross-functional teams, including product managers, designers, engineers, and stakeholders, to define user requirements and inform product/service design decisions. Lead key projects that support strategic pillars of the organization, ensuring alignment with business More ❯

Job Details: User Research and Service Design Lead Vacancy Name: User Research and Service Design Lead Vacancy No: VN715 Location: Location Employment Type: Contractor Basis: Fixed Term Duration Overview: We are seeking a talented and experienced User Research and Service Design Lead to join … our team. In this role, you will be responsible for leading user research initiatives and driving the design of end-to-end services that meet user needs and business objectives. Main Duties and Responsibilities: Lead and manage user research activities, including interviews, surveys, usability testing … and data analysis to gain insights into user behaviors, needs, and pain points. Collaborate with cross-functional teams, including product managers, designers, engineers, and stakeholders, to define user requirements and inform product/service design decisions. Lead key projects that support strategic pillars of the organization, ensuring alignment More ❯

A unique opportunity to shape our customer research function, defining methodologies, tools and processes Freedom to shape a mixed-method research approach, working across both deep user interviews and data-driven insights to paint a holistic picture of our customer You will make a direct impact on … product development and business strategy - your research will inform key decisions across the company, not just isolated UX tweaks Your purpose in our mission We've raised $17.8 million in Series A funding led by Google Ventures and joined by Khosla Ventures. They believe in our vision that the … will develop your skills and enable you to deliver on the pod mission. This is what you'll be doing As a Senior Customer Research Analyst at Genie AI you'll be joining us in a dynamic stage of our growth so you'll face lots of different challenges. More ❯

Mastek is seeking a User Researcher to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying user-centred methods in agile environments, and collaborating with a diverse range of stakeholders. As a … Senior, you will contribute to our UCD strategy, support the growth of the community, and contribute to business development. Key responsibilities: User-centred design Scope and deliver components of end-to-end user research activities in a variety of programme contexts Recommend and execute appropriate user research activities based on project needs Create and maintain phase-appropriate user research deliverables Clearly articulate project problems, scopes, and success criteria to diverse audiences through compelling communication Respond to challenges, supporting the team to reach a resolution Support clients through all phases of the design More ❯

consultancy with offices in the UK, Europe, US, and India. We build impactful solutions for government and private clients, with a growing focus on user-centred design services. Our work spans across sectors, offering exciting opportunities for content designers to develop their skills and make a real difference. Join … us to work on innovative projects, collaborate with talented teams, and contribute to the creation of user-centred content that drives positive outcomes for both users and clients. Summary: Mastek is seeking a Senior User Researcher to join our dynamic and growing User-Centred Design practice. This … role involves leading impactful projects for clients across the public and private sectors, applying user-centred methods in agile environments, and collaborating with a diverse range of stakeholders. As a Senior, you will contribute to our UCD strategy, support the growth of the community, and contribute to business development. More ❯

consultancy with offices in the UK, Europe, US, and India. We build impactful solutions for government and private clients, with a growing focus on user-centred design services. Our work spans across sectors, offering exciting opportunities for content designers to develop their skills and make a real difference. Join … us to work on innovative projects, collaborate with talented teams, and contribute to the creation of user-centred content that drives positive outcomes for both users and clients. Summary: Mastek is seeking a Senior User Researcher to join our dynamic and growing User-Centred Design practice. This … role involves leading impactful projects for clients across the public and private sectors, applying user-centred methods in agile environments, and collaborating with a diverse range of stakeholders. As a Senior, you will contribute to our UCD strategy, support the growth of the community, and contribute to business development. More ❯

Mastek is seeking a Senior User Researcher to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying user-centred methods in agile environments, and collaborating with a diverse range of stakeholders. As … a Senior, you will contribute to our UCD strategy, support the growth of the community, and contribute to business development. Key responsibilities: User-centred design Scope and deliver components of end-to-end user research activities in a variety of programme contexts Recommend and execute appropriate user research activities based on project needs Create and maintain phase-appropriate user research deliverables Clearly articulate project problems, scopes, and success criteria to diverse audiences through compelling communication Respond to challenges, supporting the team to reach a resolution Support clients through all phases of the design More ❯

Mastek is seeking a Senior User Researcher to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying user-centred methods in agile environments, and collaborating with a diverse range of stakeholders. As … a Senior, you will contribute to our UCD strategy, support the growth of the community, and contribute to business development. Key responsibilities: User-centred design Scope and deliver components of end-to-end user research activities in a variety of programme contexts Recommend and execute appropriate user research activities based on project needs Create and maintain phase-appropriate user research deliverables Clearly articulate project problems, scopes, and success criteria to diverse audiences through compelling communication Respond to challenges, supporting the team to reach a resolution Support clients through all phases of the design More ❯

You will need to login before you can apply for a job. User Research & Experimentation Strategist View more categories View less categories Sector Research and Development Contract Type Permanent Hours Full Time About the role We're seeking a skilled and enthusiastic Strategist to join our award … winning User Research and Experimentation team within the Digital and Ecommerce department. This role focuses on maximizing the value derived from conducting extensive experiments and user research. As our Strategist, you'll employ a mixed methods approach to analyze and interpret insights from large-scale A/… B testing and smaller UX research studies. You will be part of our UX Research team, confident discussing user research, though not necessarily conducting primary research (as specialists handle that). Your comfort with data-primarily working with spreadsheets and dashboards-will aid teams in More ❯

are looking for an experienced UX Researcher who can derive meaningful, human-centered insights that inspire and drive great design using qualitative and quantitative research methods. In this role, you will help set the standard for research practices on the Aave Companies' design team. This includes executing research including initial product exploration and market fit, using existing prototypes, quantitative research for new features, qualitative research for unmet user needs, discovering pain points, and synthesizing research into opportunity areas and actions. You will support our UX/UI design team in the early stages … of the design process with more in-depth qualitative interview sessions with users and more granular prototype/product user testing later on in the product life cycle. The research will also inform our product roadmap and guide our stakeholders/product managers in understanding what kind of More ❯

and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio … Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish … user needs, highlight pain points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and More ❯

Join the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners. We are seeking a skilled Strategist to enhance our User Research and Experimentation team within the Digital and Ecommerce department. Location & Working Pattern Location: London Head Office, Pimlico Working pattern: Hybrid approach, combining … days in the office weekly to connect with the team. Salary Target salary: Up to £60,000 Key Responsibilities Maximize value from experiments and User Research activities. Analyze and interpret insights from large-scale A/B testing and UX research. Collaborate with stakeholders to gather requirements and … analysis methods, including statistics, with the ability to extract insights from qualitative and quantitative data. Experience with large-scale A/B testing and user research methods. Proficiency with spreadsheets and dashboards for data analysis. Excellent communication skills to convey complex information clearly to technical and non-technical More ❯

Director of Service Design and Research page is loaded Director of Service Design and Research Apply locations London Amsterdam Aalborg time type Full time posted on Posted Yesterday job requisition id R93683 About our Team: Elsevier's Academic & Government (A&G) is committed to advancing research, education … institutional success through intelligent, purpose-driven technology and analytics. From empowering faculty and researchers with tools like Interfolio and Pure to enhancing institutional planning, research assessment, and academic discovery, our solutions support the full research and education lifecycle. By integrating data, workflows, and insights across teaching, research … funders, and governments navigate complexity, demonstrate impact, and drive meaningful outcomes in a rapidly evolving academic landscape. About the Role: The Service Design and Research Team is a strategic function within Elsevier Academic & Government's UX team, focused on shaping user-centric experiences across products and services. Positioned More ❯

our clients to thrive. What You'll Do As a member of BCG’s UX Center of Expertise (CoE), you will be working on user experience for Client Team portfolio products and services. You’ll be responsible for research and design through a product’s discovery phase to … creative and experienced Researcher & Designer to join our dynamic cross-functional team. The ideal candidate will have a passion for designing intuitive and engaging user experience for digital products and services. Key Responsibilities User Research & Analysis: * Conduct qualitative and quantitative user research to understand user … behaviors, and pain points. * Develop insights that inform and evaluate design recommendations, ensuring they are grounded in evidence and aligned with business objectives. * Analyze user feedback and usage data to inform design decisions. Prototyping & Design Execution: * Create the necessary assets to evaluate product design recommendations, including low-fidelity conceptual More ❯

our clients to thrive. What You'll Do As a member of BCG’s UX Center of Expertise (CoE), you will be working on user experience for Client Team portfolio products and services. You’ll be responsible for research and design through a product’s discovery phase to … creative and experienced Researcher & Designer to join our dynamic cross-functional team. The ideal candidate will have a passion for designing intuitive and engaging user experience for digital products and services. Key Responsibilities User Research & Analysis: * Conduct qualitative and quantitative user research to understand user … behaviors, and pain points. * Develop insights that inform and evaluate design recommendations, ensuring they are grounded in evidence and aligned with business objectives. * Analyze user feedback and usage data to inform design decisions. Prototyping & Design Execution: * Create the necessary assets to evaluate product design recommendations, including low-fidelity conceptual More ❯

Job Title: User Research Consultant We are seeking an experienced and independent User Research Contractor for a 6-month outside IR35 contract in our FlexiPay team. About Funding Circle We back small businesses to succeed. With over a decade of expertise, our platform leverages cutting-edge … technology to reshape SME lending, providing quick decisions and a seamless customer experience. We value good people and meaningful support. The Role Scope the Research: Define objectives, methodologies, and timelines with stakeholders. Participant Recruitment: Develop and execute recruitment plans targeting SME participants. Conduct Research: Perform interviews, feedback sessions … data, identify themes, and generate insights. Deliver Insights: Present findings with recommendations to stakeholders. What We're Looking For Expertise in end-to-end user research with SMEs. Ability to work independently and manage timelines. Excellent communication skills. Experience with qualitative data analysis tools (e.g., NVivo, Dovetail). More ❯

Senior UX Designer - Global Travel Company - UX, User Research, Prototyping, Visual Design Hybrid working in London - 3-days a week Senior UX Designer - Global Travel Company - UX, User Research, Prototyping, Visual Design OB have exclusive partnered with a Global Travel Company, who are going through a … working as a sole designer and has experience joining a business and revamping their website and services. Senior UX Designer - Global Travel Company - UX, User Research, Prototyping, Visual Design This will be the first out and out Designer hire for my client, where you will be given a … of autonomy to overhaul their website and products, collaborating with a wide variety of stakeholders across the business, to make huge improvements on the User Experience. Key skills and experience: Extensive experience working on Websites Experience with Wireframes Strong experience enhancing the User Journey Hybrid working with More ❯

Senior UX Designer - Global Travel Company - UX, User Research, Prototyping, Visual Design Hybrid working in London - 3-days a week Senior UX Designer - Global Travel Company - UX, User Research, Prototyping, Visual Design OB have exclusive partnered with a Global Travel Company, who are going through a … working as a sole designer and has experience joining a business and revamping their website and services. Senior UX Designer - Global Travel Company - UX, User Research, Prototyping, Visual Design This will be the first out and out Designer hire for my client, where you will be given a … of autonomy to overhaul their website and products, collaborating with a wide variety of stakeholders across the business, to make huge improvements on the User Experience. Key skills and experience: Extensive experience working on Websites Experience with Wireframes Strong experience enhancing the User Journey Hybrid working with More ❯

team working closely with colleagues in Product, Engineering, Design and Brand to reimagine our product experience, designing for scale and speed. Job purpose Enhance user experience through the power of words by creating content that informs and delights users. Inspire, shape and inform the design and content decisions we … make to deliver exceptional user-centric products by providing clarity, consistency and user-centric content that aligns with our tone of voice. Be an integral member of the dunnhumby design team, working closely with Designers, UX Researchers, Product Managers, Engineers and stakeholders to understand requirements on complex B2B … platforms in the data science domain. Optimise copy based on data-driven insights, user feedback and best practices to ensure our products meet the needs of our users. Collaborate throughout all stages of the product design and development process: researching, ideating, planning, writing and testing. Write, review and localise More ❯

Senior Product Operation Specialist (User Research) Regular London Content Other Job ID:5092 Update 2025-03-25 Job Description About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising of Ctrip, Skyscanner, and Qunar. … at In this role, you'll play a pivotal part in shaping and maintaining the quality of our tourism content while enhancing the overall user experience for our EU audiences and customers. In this Role, you'll get to: Work closely with product and R&D teams to drive … innovation in content operations. Stay ahead of global travel trends and user behaviour to inform content strategies, enhance user engagement, and improve operational efficiency through market-driven insights. Collaborate with cross-functional teams to align content strategies across user needs and business goals. Lead the design and More ❯

as business needs require (approx. 2 days per month). In this role, you will be responsible for creating innovative designs that align with user needs and expectations. You will collaborate with cross-functional teams to gather requirements, conduct user research, create wireframes, prototypes, and ultimately, deliver … remote/hybrid environment, we want to hear from you. Responsibilities Collaborate with cross-functional teams to gather requirements and define project goals Conduct user research, usability testing, and other design research methods to understand user needs and quantify the value of your solutions Work closely … with the existing UX designers and developers to ensure design feasibility and collaborate iteratively on implementation Design innovative, intuitive, user-centred interfaces that align with user needs and expectations Continuously iterate on design solutions based on engagement with sponsor users, SME community and data analysis Present design concepts More ❯

products, so whilst consistency plays a crucial role, we still enjoy a high degree of ownership and autonomy in our work. We apply a user-centric approach to complex problem-solving and collaborate with product owners, engineers, other designers and a wide range of internal and external stakeholders in … you'll be doing Collaborate closely with product owners, analysts, engineers and the design team Lead the end-to-end design process, from discovery research to effective problem framing, ideation, co-creation, prototyping, and user testing, into high-fidelity designs that will achieve a high impact across multiple … products Drive product discovery involving all key stakeholders in the process Organise and facilitate stakeholder and user workshops Conduct desk and user research and turn your findings into actionable insights, process maps and user journeys. Acting as the voice of the user and an advocate More ❯

Type: Full-time Are you an experienced Product Designer (UX) with a passion for creating seamless and intuitive digital experiences? Do you thrive on user research, discovery, and designing enterprise-level solutions that put the user first? If so, we'd love to hear from you! About … the Role As a Senior Product Designer at Bank, you'll play a key role in designing and delivering user-centred digital products for both our clients and internal teams. From conducting user research and facilitating workshops to wireframing, prototyping, and testing, you'll be at the … forefront of shaping innovative financial solutions. What You'll Do Strategize & Design: Conceptualize and design new products and features across multiple teams. User Research: Gather insights to synthesize business and user needs into tangible solutions. Workshop Facilitation: Lead journey mapping, storyboarding, and ideation sessions. Prototyping & Testing: Develop More ❯