1 to 25 of 231 User Research Jobs in London

We have an exciting opportunity for a skilled User Experience Designer to join our client, a globally recognised name and renowned brand as a market leader in their field. The key around this role is to be able to be an excellent UX Designer, and to also have the ability to understand the specific needs of a varied user … scholars, librarians and practitioners in visual and applied arts, performing arts, humanities, social sciences, law and finance as these will be the areas your work will cover. Responsibilities: Run user experience research to understand our users' journeys and needs, deciding on the best method to use (e.g. interviews, focus groups, card sorting, usage analytics). Capture findings from … user experience research and translate into clear designs and prioritised in documentation, whether for roadmap or immediate development. Produce designs (sketches, wireframes, mockups, and interactive prototypes, as appropriate) to assist with user research, internal discussion, presentations to stakeholders, and delivery. Work on a programme of continuous improvement, encompassing interface design within a tested and established design More ❯

of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is … next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain … points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints. Design and iteration: Create wireframes and designs using various levels of fidelity as More ❯

Business Agility Office of Operations Team: UX Domain Location: London, UK Type: Permanent About the Role: We are seeking a Lead Product Designer with a passion for crafting exceptional user experiences and a track record for delivering beloved products from concept to launch. As a senior member of our design team, you will collaborate closely with cross-functional and … customer processes. In this role the Lead Product Designer is expected to have team management experience. This role will be reporting to the Head of Digital Product Design and User Experience. Interested candidates will demonstrate superior knowledge of UX best practices along the ability to express these design principles and generate consensus and excitement over their vision. They will … also have the ability to win hearts and minds around user-centered design and the criticality of UX. In this role: • You'll work with business, technology, and product and the user research teams to understand the business vision, objectives and transformation plans to help identify opportunities for competitive advantage. • You'll be responsible for designing and More ❯

Visual Designers are responsible for creating compelling and cohesive visual design solutions that transform complex financial data and workflows into intuitive, engaging experiences. Adept at translating business requirements and user needs into visually stunning interfaces that enhance usability and brand consistency. You'll work closely with UI engineers, product owners, and business stakeholders across multiple areas to ensure that … visual designs effectively communicate information hierarchy, guide user behavior, and create memorable brand experiences that build trust and engagement. This role is performed in a hybrid model. You can balance working from home and the office to meet your needs and role requirements. What you will be responsible for: Visual Design & Brand Expression Creating high-fidelity visual designs and … prototypes (Figma) that align with brand guidelines and enhance user experience across digital touchpoints Developing comprehensive visual design systems, including typography, color palettes, iconography, and illustration styles Designing engaging marketing materials, interface elements like data visualizations, dashboards, forms, and interactive components that simplify complex financial information Design Systems & Standards Building and maintaining visual design standards, style guides, and component More ❯

Senior User Researcher Department: RSD: Service Design Employment Type: Permanent - Full Time Location: London, UK Description About us We're Transform. We turn data and tech into competitive advantage and social impact for the world's most complex organisations, both public and private. Organisations like Toyota, the Cabinet Office, Transport for London, Public Health England, Historic Royal Palaces, HM … brands. Brands like ours, looking to stand out from the crowd as they deliver best in class work for their clients. Find out more at: The Role: The Senior User Researcher will plan, design, and conduct research to support the design and development delivery team. You will act as the voice of the user for the product … team, representing user needs throughout all project phases and will lead behavioural in-context research events; analyse, synthesise, and organise research data into meaningful themes, categories, and visually compelling frameworks and behavioural models. Key Responsibilities As the Senior User Researcher, you will lead usability testing from developing recruitment briefs and/or recruiting participants. You will More ❯

services that improve lives and systems. Our studios work closely with delivery teams to embed design deeply into every project and across every touchpoint. The Role As a Lead User Researcher at Tangity, you'll play a critical role in shaping meaningful, accessible public services that deliver lasting value to users. You'll lead research initiatives across the … full delivery lifecycle-helping agile teams validate assumptions, reduce delivery risk, and prioritise work based on real user needs. You will work autonomously, collaborating with designers, BAs, developers, and product managers to ensure evidence drives decisions at every stage. You'll also contribute to service strategy, guide team ways of working, and foster a user-first mindset across … the wider project and client organisation. What you'll be doing: Plan, lead, and deliver user research for public services across Discovery, Alpha, Beta, and Live phases Apply a range of qualitative and quantitative research methods-e.g. depth interviews, usability testing, contextual inquiry, surveys-to surface behavioural insights Establish and maintain lightweight feedback loops with target user More ❯

sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of … UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service … maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility More ❯

As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in … service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution team … products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to meet someone with Proven experience More ❯

pd DOE (Inside) 👀 Must be eligible for SC Clearance 👩🏻‍💻Designing Services that protect National Security The Role This one’s for a sharp-thinking, insight-driven Lead User Researcher who knows how to turn curiosity into clarity. You’ll be shaping strategies, unlocking user needs, and guiding design decisions with evidence, not guesswork. You’ll take on big … set the direction, run the studies, and turn findings into stories that land - inside the team and with clients alike. If you know how to connect the dots between user needs and business goals, and you’re at home influencing senior stakeholders and mentoring your peers, let’s talk. What You’ll Do Lead end-to-end research … into clear, compelling insights. Share findings in ways that shift thinking and spark action. Test assumptions early to save time, money, and frustration. Help clients see the value of user-centred design (and how to do it right). Support and mentor researchers and designers around you. Push the craft forward - methods, tools, and team culture. Bake inclusion and More ❯

pd DOE (Inside) 👀 Must be eligible for SC Clearance 👩🏻‍💻Designing Services that protect National Security The Role This one’s for a sharp-thinking, insight-driven Lead User Researcher who knows how to turn curiosity into clarity. You’ll be shaping strategies, unlocking user needs, and guiding design decisions with evidence, not guesswork. You’ll take on big … set the direction, run the studies, and turn findings into stories that land - inside the team and with clients alike. If you know how to connect the dots between user needs and business goals, and you’re at home influencing senior stakeholders and mentoring your peers, let’s talk. What You’ll Do Lead end-to-end research … into clear, compelling insights. Share findings in ways that shift thinking and spark action. Test assumptions early to save time, money, and frustration. Help clients see the value of user-centred design (and how to do it right). Support and mentor researchers and designers around you. Push the craft forward - methods, tools, and team culture. Bake inclusion and More ❯

ION is seeking a creative and motivated Senior UX Designer to join our dynamic team in London. As a Senior UX Designer, you will translate user insights into engaging and intuitive user experiences. We are looking for a strong UX designer who is qualified, with 4-6 years experience, who is eager to learn and enjoys the challenge … products. You will collaborate with Lead designers, product managers, and developers to create functional and visually appealing features that meet both our customers' and business needs. Key Responsibilities: Conduct user research and gather insights to inform design decisions. Create wireframes, prototypes, and user interface designs. Deliver design projects from concept to completion. You will be expected to … lead some projects or initiatives. Collaborate with cross-functional teams to ensure a seamless user experience. Participate in usability testing and iterate on designs based on feedback. Mentor junior designers and provide guidance on best practices and processes. Stay updated with the latest design trends and tools. Required Skills, Experience and Qualifications: 4-6 years experience in UX design. More ❯

and the ability to designin code using HTML, CSS, and component libraries. This is adelivery-focused role embedded within agile teams working on high-impact publicservices. You'll champion user-centred design while ensuring your work can beimplemented directly or easily handed off to developers in a code-ready state. What You'll Do You will be responsible fordesigning … user-centred digital journeys for services used by citizens andprofessionals across government, ensuring usability, accessibility, and GDScompliance. Key responsibilities include: Design accessible, inclusive, and responsiveservice interfaces using GDS Design System components or equivalent designsystems. Produce code-ready prototypes using HTML, CSS, anddesign system libraries (e.g. GOV.UK Frontend, NHS.UK Frontend). Collaborate daily with user researchers,developers, service designers … and product managers to iterate designsbased on user needs and research evidence. Participate in and prepare for GDS serviceassessments, ensuring design artefacts and rationale are well-documented. Support and lead collaborative design activitiesincluding sketching workshops, ideation sessions, and co-design with usersand stakeholders. Translate user research and analytics data intoactionable design decisions, advocating for user More ❯

Product Designer to join our diverse, dynamic, collaborative and creative Product Design team. In this role, your primary function will be you will create functional and appealing products, balancing user experience, business goals, and technology through research, prototyping, and collaboration with cross-functional teams including product managers, developers, optimisation and trading teams. You will create meaningful, accessible and … desirable experiences that delight our users. Design Systems expert: Contribute to and maintain our design system, ensuring consistency across all products Design Execution: Create high-fidelity designs, prototypes, and user interfaces for web and mobile applications User Research: Conduct user research and usability testing to inform design decisions. Analyze user feedback and activity to … enhance the user experience Collaboration: Work closely with product managers, developers, and other stakeholders to define product requirements and ensure design feasibility Iteration: Continuously improve and iterate on designs based on user feedback, analytics, and team input Innovation: Stay updated with the latest design trends, tools, and technologies. Bring new ideas and approaches to the table Documentation: Create More ❯

design and product hire , working alongside the founders to shape and build the platform from the ground up. This is a rare opportunity to take full ownership of the user experience , design system , and product roadmap for a next-generation investment platform. You'll work directly with design partners (wealth advisors and investors), engineers, and executive stakeholders to build … UI Leadership: Design a modern, intuitive interface tailored to HNWIs, wealth advisors, and family office professionals. Product Ownership: Drive end-to-end product strategy, from ideation to launch, balancing user needs with business and compliance goals. Design Thinking: Conduct user research, define personas, create wireframes, user flows, and interactive prototypes. Cross-Functional Collaboration: Work closely with … Define, prioritize, and communicate a clear product roadmap. Track progress, iterate rapidly, and drive feature completion. Process Creation: Establish best-practice design and product workflows for future team growth. User Economics: Define platform engagement goals, operational costs, and optimize for adoption and retention. Regulatory-Aware Design: Collaborate with compliance and legal teams to ensure UX and product features align More ❯

Title: Director, Design Research Location: London Reporting to: VP, Product Design and VP, Product Measurement WHO WE ARE Choreograph is WPP's global data products and technology company. We're on a mission to transform marketing by building the fastest, most connected data platform that bridges marketing strategy to scaled activation. We work with agencies and clients to transform … curious. Our team of thinkers, builders, creators, and problem solvers are over 1,000 strong, across 50+ markets around the world. WHO ARE WE LOOKING FOR? The Director, Design Research is a specialist role, ensuring our product decisions are backed by rigorous research and user insights. The role involves conducting research for new products, analyzing behavioral … data, and identifying opportunities for improvements across existing applications. You are: Skilled in qualitative and quantitative research methods, translating user data into actionable insights. Comfortable analyzing analytics data to uncover trends, gaps, and opportunities for product enhancements. Passionate about understanding customer needs, behaviors, and pain points to inform design and development. A strong leader with experience managing and More ❯

PURPOSE As a UX Designer, you'll be at the heart of designing intuitive, elegant, and emotionally resonant experiences for our ecommerce and omni-channel platforms. You'll combine user insight, strategic thinking, and refined visual sensibility to create customer journeys that reflect the prestige of our brand while delivering high-performance outcomes. You'll have a broad skill … set and being conformable with customer journey mapping, conducting user research/testing, information architecture, product wireframes, interactive prototypes, workshopping and working within a design system-based framework. RESPONSIBILITIES Design user-centric experiences across web, mobile, and emerging platforms with a strong focus on ecommerce performance and brand storytelling. Partner with IT Delivery, Content Operations, Trading, Merchandising … and Marketing teams to translate business goals into user-friendly interfaces. Conduct and analyse user research, testing, and behavioural analytics to identify opportunities for experience enhancement. Create wireframes, user flows, journey maps, and prototypes to explore and communicate design solutions. Champion UX best practices, accessibility, and luxury-specific interaction models. Balance data-informed design with emotional More ❯

User Experience Designer/Lead - Freelance - Hybrid Making Brands Famous Since '97, UNIT9 is a global production partner with the sole mission to create astounding experiences at the intersection of world-class creativity, cutting-edge technology and impeccable craftsmanship. Built from a multidisciplinary team of visionaries, we are experts in experience - skilled across: Virtual and Hybrid experiences, Augmented Reality … that leave a lasting impact. Would you like to join us in shaping the future of digital experiences and driving innovation across industries? Where will I be working? The User Experience Designer will work closely with Production and Tech leadership (reporting to the Digital Executive Producer and Unit9 Technical Director) along with a wide array of stakeholders across the … hybrid, with at least 2 days in the office (Highbury and Islington/London) - but can be negotiable. What will I be doing? - Lead the UX design process, including research, ideation, prototyping, and testing for digital products and experiences. - Conduct user research, including interviews, surveys, and usability testing, to inform design decisions. Translate these findings into visual More ❯

generation voice-driven experiences in a fast-paced environment, with a focus on building and launching an MVP within 6-9 months. In this position, you will craft intuitive user experiences and interfaces for our voice-first AI products and services, with an initial focus on our AI-powered dialer and virtual assistant. You'll design an intuitive, engaging … and visual elements. Key Responsibilities Design intuitive yet trail-blazing interfaces for conversational AI interactions, ensuring seamless transitions between voice, text, and visual modalities. Create a polished and intuitive user interface for the MVP, prioritizing usability to drive adoption and positive user experiences. Act as the voice of the customer and user in internal product development discussions. … Develop comprehensive user flows, wireframes, mockups, and high-fidelity prototypes for mobile applications incorporating voice AI technology. Take primary design ownership of novel AI interaction patterns, including the real-time call screening interface and AI-generated call summaries. Design a clear, transparent user onboarding process, with a focus on sensitive consent flows for voice cloning and data permissions. More ❯

generation voice-driven experiences in a fast-paced environment, with a focus on building and launching an MVP within 6-9 months. In this position, you will craft intuitive user experiences and interfaces for our voice-first AI products and services, with an initial focus on our AI-powered dialer and virtual assistant. You'll design an intuitive, engaging … and visual elements. Key Responsibilities Design intuitive yet trail-blazing interfaces for conversational AI interactions, ensuring seamless transitions between voice, text, and visual modalities. Create a polished and intuitive user interface for the MVP, prioritizing usability to drive adoption and positive user experiences. Act as the voice of the customer and user in internal product development discussions. … Develop comprehensive user flows, wireframes, mockups, and high-fidelity prototypes for mobile applications incorporating voice AI technology. Take primary design ownership of novel AI interaction patterns, including the real-time call screening interface and AI-generated call summaries. Design a clear, transparent user onboarding process, with a focus on sensitive consent flows for voice cloning and data permissions. More ❯

serious freedom to help shape and grow my clients brand across all digital touch points! The team you will be joining is a lean machine, navigating briefs, gathering customer research and delivering creative solutions to a fast-paced business. They share their colleague's spirit to grow the business through innovation and sales. As my client are knee deep … content and projects. They are embarking on updating their style for the launch of their new website and need a strong leader to deliver this new style with great user journeys, customer experience and beautiful UI. Whilst you'll be responsible for delivering the new style across the website and related products and platforms. You will work alongside the … dedicated team; taking an interest in user experience, testing and customer feedback. You will be the most senior designer in the business with scope to grow out your own team in the future. ROLE REQUIREMENTS Five or more years of experience in UX research and design Proficient with user interface design patterns and UCD methodologies Able to More ❯

your next step in a dynamic and fast paced environment? We’re looking for a Mid-Level UX Designer to join a globally based team working on innovative and user focused digital products.As a UX Designer, you'll work closely with the UX Manager and wider cross functional teams to design and deliver outstanding digital experiences. You’ll be … involved in all stages of the design process from research and ideation to wireframes, prototypes, and execution. This is an exciting opportunity to make a real impact on products used by global audiences. The Role: Identifying UX issues and proposing effective, user-focused solutions Conducting user research, mapping customer journeys, and gathering insights Designing wireframes, user flows, prototypes, and high-fidelity visuals Iterating based on user feedback, analytics, and stakeholder input Championing the user while aligning with business goals and technical constraints Maintaining consistency by contributing to and following design systems and style guides Presenting design ideas clearly to stakeholders and internal teams Collaborating closely with UX peers, product managers, and developers What More ❯

in a UI/UX or product design role Strategic thinking and the ability to solve problems that go beyond the interface Experience across the full product lifecycle—from research and insight gathering to testing and delivery A strong portfolio that demonstrates your end-to-end design process High proficiency in Figma, including working with design systems and reusable … WCAG and ISO 9241 Initiative and ownership to see tasks through Experience facilitating design workshops (e.g. jobs-to-be-done, card sorting, problem framing) Practical experience planning and conducting user research and usability testing Ability to produce wireframes, flows, journey maps, and low/high-fidelity prototypes Agile mindset and hands-on execution in fast-paced environments Strong … collaboration skills when working with stakeholders and analysts A pragmatic approach to balancing user needs with business constraints Analytical capabilities to digest and improve complex business processes Clear communication skills for conveying design decisions and writing acceptance criteria Nice to have: Willingness to travel for workshops or in-person stakeholder sessions Experience within corporate settings Background in energy or More ❯

in a UI/UX or product design role Strategic thinking and the ability to solve problems that go beyond the interface Experience across the full product lifecycle—from research and insight gathering to testing and delivery A strong portfolio that demonstrates your end-to-end design process High proficiency in Figma, including working with design systems and reusable … WCAG and ISO 9241 Initiative and ownership to see tasks through Experience facilitating design workshops (e.g. jobs-to-be-done, card sorting, problem framing) Practical experience planning and conducting user research and usability testing Ability to produce wireframes, flows, journey maps, and low/high-fidelity prototypes Agile mindset and hands-on execution in fast-paced environments Strong … collaboration skills when working with stakeholders and analysts A pragmatic approach to balancing user needs with business constraints Analytical capabilities to digest and improve complex business processes Clear communication skills for conveying design decisions and writing acceptance criteria Nice to have: Willingness to travel for workshops or in-person stakeholder sessions Experience within corporate settings Background in energy or More ❯

you will: Lead and execute the full product design lifecycle from discovery to delivery Collaborate with users, developers, analysts, and product owners to solve complex business challenges Create wireframes, user flows, prototypes, and visual designs using Figma and design systems Facilitate workshops such as problem framing, jobs-to-be-done, and card sorting Ensure designs meet usability and accessibility … UX or digital design roles A strong portfolio demonstrating end-to-end design work on complex systems Proficiency with Figma and experience working with design system components Expertise in user research, prototyping, and usability testing Knowledge of accessibility and usability standards (WCAG, ISO 9241) Experience designing within an Agile environment, ideally in B2B or enterprise tools Experience in More ❯

you will: Lead and execute the full product design lifecycle from discovery to delivery Collaborate with users, developers, analysts, and product owners to solve complex business challenges Create wireframes, user flows, prototypes, and visual designs using Figma and design systems Facilitate workshops such as problem framing, jobs-to-be-done, and card sorting Ensure designs meet usability and accessibility … UX or digital design roles A strong portfolio demonstrating end-to-end design work on complex systems Proficiency with Figma and experience working with design system components Expertise in user research, prototyping, and usability testing Knowledge of accessibility and usability standards (WCAG, ISO 9241) Experience designing within an Agile environment, ideally in B2B or enterprise tools Experience in More ❯