20 of 20 User Research Jobs in London

Senior User Researcher/Lead User Researcher/User Researcher/User Research Manager £450/day (Inside IR35) - Umbrella engagement Remote/London - once a month We are seeking an experienced Senior User Researcher to support a Central Government department on key digital … service initiatives. This predominantly remote role, with occasional travel to London offices, focuses on complex user research delivered to Government Digital Service (GDS) standards using the GOV.UK Design System. The Role Joining an a govnerment client with multiple in flight projects we're looking for a number ...

growing fast and looking for bright, dynamic people to help build their business. Role Theyre seeking a motivated and detail-oriented UX Designer/User Researcher to support the design and research of their mobile-first products. Youll work closely with product managers, engineers, and senior designers … understand user needs, contribute to design systems, and create intuitive interfaces that scale. This is an excellent opportunity for someone who is eager to learn, grow, and make a real impact in an AI-focused environment. Key Responsibilities Design mobile-first user experiences and interfaces Create wireframes, user ...

Cleared User Researcher 6 Months Remote with rare travel to site in London £585 per day (Inside IR35) ***Please note - The selected candidate MUST HAVE ACTIVE SC CLEARANCE and be a Sole British National*** Key Responsibilities: Conduct generative user research to gather insights about user needs … behaviours. Conduct evaluative user research to assess the success of design decisions Create engaging narratives and stories based on research findings to communicate insights effectively. Helping to develop user research as a discipline, advocating for best practice and articulating the benefit to stakeholders and colleagues ...

Tier IT Consultancy are on the search for Senior User Researchers for a permanent position to get involved with some exciting projects! Permanent role! Offering up to £70,000 per annum. Remote role with occasional client visits! Candidates must be eligible for SC Clearance On behalf of our client … global IT consultancy leader, we are seeking User Researchers for permanent positions. You will collaborate with one of their public sector clients. GDS experience is crucial. Our client is dedicated to user-centered design, critical thinking, problem-solving, and the creation of digital services and products. ...

Cleared User Researcher - Remote - £540/day Inside IR35 We are seeking an experienced User Researcher with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with deep user research expertise, a strong track record … delivering insights that shape complex digital services, and experience working to GDS standards. The Role You will play a pivotal role in understanding user needs, behaviours, and experiences, helping teams design services that are effective, usable, and accessible. Working closely with delivery teams, service designers, and senior stakeholders ...

User Researcher (Mid-level & Senior) Location: UK-wide (Hybrid - 2 days per week in a local office) Salary: Mid-level: £50,000 - £55,000 Senior: £60,000 - £75,000 Our client, a leading digital consultancy working across the public sector and beyond, is looking to hire two User Researchers (one mid-level and one senior) to support the delivery of high-quality, user-centred digital services. This is a hybrid role , requiring two days per week in an office . The client has multiple office locations across the UK, including London, Bristol, Cardiff, Birmingham, Liverpool, Manchester ...

Senior User Researcher/Lead User Researcher/User Researcher/User Research Manager £450/day (Inside IR35) - Umbrella engagement Remote/London - once a month We are seeking an experienced Senior User Researcher to support a Central Government department on key digital ...

central government client seeking an experienced Senior Service Designer with strong GDS (Government Digital Service) experience to lead the design and delivery of complex, user-centred public services. This role sits within a multidisciplinary digital team and will play a key part in shaping services from discovery through … alignment with GDS Service Standards and best practice across government. The Role You'll be responsible for designing end-to-end services that meet user needs while balancing policy, operational, and technical constraints. Working closely with Product Managers, User Researchers, Content Designers, Interaction Designers, and Technical Architects ...

Cleared User Researcher - Remote - £540/day Inside IR35 We are seeking an experienced User Researcher with active SC clearance to support a Central Government department on a major digital programme. This role is ideal for someone with deep user research expertise, a strong track record ...

government environments and is confident operating within GDS standards . The Role You will play a key role in creating clear, accessible, and user-centred content for public services. Working within multidisciplinary teams, you will help ensure content meets user needs while aligning with government standards and policy … design principles across complex, multi-channel services Writing clear, concise, and accessible content in line with the GOV.UK style guide Collaborating with product managers, user researchers, service designers, and developers Using evidence, user research, and data to inform content decisions Ensuring content meets GDS standards, accessibility requirements ...

design system, and service assessment requirements. Ability to create clear, concise, accessible content for complex services. Experience working in agile, multidisciplinary teams. Understanding of user research methods and how to apply insights to content. Ability to explain content decisions to stakeholders and defend them with evidence. Desirable Experience ...

design expertise, a passion for creating intuitive digital experiences, and experience working within GDS standards. The Role You will be responsible for designing accessible, user-centred digital interactions that meet user needs and business goals. Working closely with user researchers, service designers, developers, and stakeholders, you will … help shape and deliver high-quality digital services. Key Responsibilities Designing user journeys, task flows, and interaction patterns for complex digital services Creating wireframes, prototypes, and design specifications to communicate ideas clearly Collaborating with user researchers to incorporate insights into design decisions Working closely with developers to ensure ...

based | Hybrid A Senior Product Manager is needed to lead delivery on high-impact government projects. You'll challenge existing approaches, build user-centred roadmaps and drive products through full lifecycle stages with agile teams. Expect autonomy to innovate alongside multi-disciplinary specialists. Role Overview Lead agile teams … solve complex problems and deliver user-focused solutions. Create and maintain product roadmaps, prioritising outcomes over outputs. Manage products from Discovery through to Live, adapting methods per phase. Build strong client partnerships and negotiate for maximum value delivery. Coach team members to strengthen overall product practices. Essential Experience Track ...

knit, impact-focused, and moves fast. You’ll have significant ownership and influence from day one. What You’ll Be Doing Leading discovery and user research, directly engaging with customers to understand pain points and needs Prioritising and scoping new features based on real insight, not assumptions Collaborating … through to release and iteration Reducing time-to-value for new users and supporting customer success in driving adoption Measuring value delivered to different user segments and identifying ways to deepen impact What They’re Looking For Experience in a product role at an early-stage or high-growth ...

Central Government department on a major digital programme. This role is ideal for someone with strong service design expertise, experience shaping end-to-end user journeys, and working within GDS standards and frameworks. The Role You will play a key role in designing and improving digital services that … effective, usable, and accessible. Collaborating closely with user researchers, interaction designers, delivery teams, and stakeholders, you will help embed user-centred design principles across programmes. Key Responsibilities Mapping and designing end-to-end service journeys, including touchpoints across digital and non-digital channels Creating service blueprints, personas ...

working with a consultancy feeding into the public sector who are looking for a senior user researcher to join a 6 month contract. - 6 months - Around £400 per day - Remote - SC preferred Lead on research design and research strategy for our Platform Teams, especially cloud platform Providing … user centred insights on our platform-as-a-service offering, backlog and roadmap Willingness to do internal research which focuses on Developers and engineering systems ...

projects. In this role, you will be instrumental in defining and implementing performance measurement frameworks, analysing service performance, and delivering actionable insights to improve user outcomes. You'll collaborate with multidisciplinary teams in an agile environment and help ensure services meet the Government Digital Service (GDS) standards. Key Responsibilities … performance data to drive improvement Develop dashboards and KPIs using tools like Power BI, Google Analytics, Looker Studio, etc. Work alongside designers, developers, and user researchers to embed data-driven decision-making Lead GDS performance framework assessments Mentor junior analysts and contribute to internal communities of practice Key Skills ...

User Researcher (Mid-level & Senior) Location: UK-wide (Hybrid - 2 days per week in a local office) Salary: Mid-level: £50,000 - £55,000 Senior: £60,000 - £75,000 Our client, a leading digital consultancy working across the public sector and beyond, is looking to hire two User Researchers (one mid-level and one senior) to support the delivery of high-quality, user-centred digital services click apply for full job details ...

occasional travel to London Duration: 3 months We're looking for an experienced Interaction Designer to join our digital team and help design accessible, user-centred services that meet the needs of the public. You'll work on complex, high-impact services, collaborating closely with researchers, content designers, developers … policy colleagues. What you'll do Design intuitive, inclusive and accessible user journeys for public sector digital services Apply user-centred design principles across discovery, alpha, beta and live phases Produce and iterate interaction designs using wireframes, prototypes and service flows Use the GOV.UK Design System and contribute ...

Full Stack Developer, you will provide expert development skills to maintain multiple service capabilities, including;Collaboration and Stakeholder Engagement:Collaborate closely with product owners, user researchers, clinical safety officers, operational teams, and development stakeholders to clarify user needs and translate them into actionable insights and design recommendations.Service Improvements3rd ...