101 to 125 of 288 User Research Jobs in London

with data privacy regulations and company policies. Establish data governance practices to maintain data quality and integrity. Collaborate with Legal and Compliance teams to address regulatory requirements. Market and User Insight: Integrate market research into product strategy, staying ahead of industry trends and competitive dynamics. Champion user-centric design by ensuring balanced qualitative and quantitative research … Familiarity with technologies such as AWS and other cloud-based data services. Knowledge of data privacy laws and compliance requirements (e.g., GDPR, CCPA). Deep expertise in market analysis, user research, and business strategy development. Ability to translate market and user insights into actionable product strategies. Proficient in using data analytics to inform decision-making and measure More ❯

gap: Collaborate seamlessly with Finance SMEs, HR, Operations, and IT to understand their needs and challenges. Define and deliver: Translate complex business requirements into prioritised product backlog items, clear user stories, testing protocols, and acceptance criteria. Strategic ownership: Own and drive the long-term product roadmap and strategic direction for our finance systems. Enhance and optimise: Continuously improve Workday … Financials and other platforms through user research, data analysis, and proactive identification of automation opportunities. Champion adoption: Develop and deliver engaging training materials, ensuring high user engagement and effective adoption of financial systems. Drive efficiency: Monitor and report on process efficiency and data quality, championing improvements in self-serve reporting and dashboarding. Foster collaboration: Cultivate a collaborative … and agile product team environment. Manage change: Oversee small system changes and records management effectively. Experience Required Extensive experience as a super user in Workday Financials, ideally with prior exposure to other finance platforms. In-depth knowledge and understanding of financial systems and processes. Excellent interpersonal and communication skills for both technical and non-technical individuals. Good understanding of More ❯

digital content, ensuring every touchpoint reflects the brand's values while putting users first. Your responsibilities as the Senior Digital Designer will include: Design Creation: Producing visually compelling and user-friendly assets for digital platforms (and occasionally print), ensuring consistency and engagement across formats. Accessibility: Championing inclusive design by adhering to WCAG 2.1 and other accessibility guidelines, ensuring your … work is usable by everyone. User-Centric Thinking: Conducting user research and applying insights to create designs that are clear, simple, and effective. Cross-Functional Collaboration: Working closely with developers, UX/UI designers, and product teams to build accessible experiences from the ground up. Design Systems: Contributing to and maintaining a robust, accessible design system that … wants to work for a values-driven organisation. You'll bring: 3+ years of experience in a digital design role or similar creative environment. A standout portfolio showcasing accessible, user-focused digital design work. Proficiency in tools like Adobe Creative Suite, Figma, Sketch, or similar . A solid grasp of accessibility standards (WCAG 2.1, ADA, Section 508) and a More ❯

digital content, ensuring every touchpoint reflects the brand’s values while putting users first. Your responsibilities as the Senior Digital Designer will include: Design Creation: Producing visually compelling and user-friendly assets for digital platforms (and occasionally print), ensuring consistency and engagement across formats. Accessibility: Championing inclusive design by adhering to WCAG 2.1 and other accessibility guidelines, ensuring your … work is usable by everyone. User-Centric Thinking: Conducting user research and applying insights to create designs that are clear, simple, and effective. Cross-Functional Collaboration: Working closely with developers, UX/UI designers, and product teams to build accessible experiences from the ground up. Design Systems: Contributing to and maintaining a robust, accessible design system that … wants to work for a values-driven organisation. You'll bring: 3+ years of experience in a digital design role or similar creative environment. A standout portfolio showcasing accessible, user-focused digital design work. Proficiency in tools like Adobe Creative Suite, Figma, Sketch, or similar . A solid grasp of accessibility standards (WCAG 2.1, ADA, Section 508) and a More ❯

digital content, ensuring every touchpoint reflects the brand’s values while putting users first. Your responsibilities as the Senior Digital Designer will include: Design Creation: Producing visually compelling and user-friendly assets for digital platforms (and occasionally print), ensuring consistency and engagement across formats. Accessibility: Championing inclusive design by adhering to WCAG 2.1 and other accessibility guidelines, ensuring your … work is usable by everyone. User-Centric Thinking: Conducting user research and applying insights to create designs that are clear, simple, and effective. Cross-Functional Collaboration: Working closely with developers, UX/UI designers, and product teams to build accessible experiences from the ground up. Design Systems: Contributing to and maintaining a robust, accessible design system that … wants to work for a values-driven organisation. You'll bring: 3+ years of experience in a digital design role or similar creative environment. A standout portfolio showcasing accessible, user-focused digital design work. Proficiency in tools like Adobe Creative Suite, Figma, Sketch, or similar . A solid grasp of accessibility standards (WCAG 2.1, ADA, Section 508) and a More ❯

works, feels, and solves real-world problems for our customers. Drive meaningful improvements to the customer experience in one or more high-impact areas of the product—measurably improving user satisfaction, reducing friction, or unlocking business growth. Influence product direction by identifying and framing problems worth solving, leading and setting the bar for discovery efforts, contributing to strategy and … an eye for detail and a knack for simplifying complexity. Deep experience collaborating in cross-functional teams and working closely with engineers. Confidence in planning and running your own user research or collaborating with researchers. A systems thinker who can balance consistency with creative problem-solving. Comfortable giving and receiving constructive feedback in a candid, collaborative way. Comfort … a small-medium sized SaaS product company Experience of working in an agile environment, and familiarity with Agile methodology Data-driven mindset to advise design choices based on customer research, business priority and technical constraints Passionate about inclusive design and accessibility, and you'll design with all our customers in mind It would be nice if you have: Experience More ❯

works, feels, and solves real-world problems for our customers. Drive meaningful improvements to the customer experience in one or more high-impact areas of the product—measurably improving user satisfaction, reducing friction, or unlocking business growth. Influence product direction by identifying and framing problems worth solving, leading and setting the bar for discovery efforts, contributing to strategy and … an eye for detail and a knack for simplifying complexity. Deep experience collaborating in cross-functional teams and working closely with engineers. Confidence in planning and running your own user research or collaborating with researchers. A systems thinker who can balance consistency with creative problem-solving. Comfortable giving and receiving constructive feedback in a candid, collaborative way. Comfort … a small-medium sized SaaS product company Experience of working in an agile environment, and familiarity with Agile methodology Data-driven mindset to advise design choices based on customer research, business priority and technical constraints Passionate about inclusive design and accessibility, and you'll design with all our customers in mind It would be nice if you have: Experience More ❯

flows, authentication experiences, or self-service portals for external users Demonstrated ability to work closely with UX/UI experts to deliver products that balance technical complexity with outstanding user experience Experience collaborating directly with external partners or clients to gather feedback, understand pain points, and translate needs into actionable product requirements Solid understanding of API-driven platforms and … in multidisciplinary squads, collaborating with engineering, design, commercial, and support teams to deliver impactful solutions Strong analytical and problem-solving skills, with a proven ability to use data and user feedback to inform product decisions and drive continuous improvement Experience defining product strategy, roadmaps, and priorities in alignment with both business objectives and user needs It's also … authentication technologies, key/certificate management, or secure member management systems Exposure to Open Banking standards, PSD2, or other regulatory frameworks relevant to payments and financial data Background in user research, usability testing, or running feedback sessions with external partners or clients Experience with data analytics tools and methodologies to derive insights that inform product improvements Previous work More ❯

future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and IoT, with world-class engineering, best-in-class user experience, and features that will define the next generation of connectivity. At the core of it all, we have a team and culture that has been recognized by Forbes … our team. Job Description In this role, you'll be the hero of our story - connecting dots across our brand and shaping, defining, and helping to create a unified user experience journey across all interactions. As part of the team, you'll have the ability to directly impact overall strategy and implementation of service design. You're truly at … the job done Quickly and thoughtfully incorporate team feedback into designs Validate your designs through A/B testing (working with product management) and/or self-driven qualitative user research Maintain, update, and improve the existing design system Comfortable with the possibility of moving to hybrid in London We are looking for someone with: 5+ years of More ❯

platforms. We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers. We work in … drive sustainable growth. Your role in the Team's Success In this role, you will focus on analysing product data to drive strategic direction, improve product performance and enhance user experience through the acquisition journey all the way up to First Trade. You will collaborate closely with product managers, engineers, and cross-functional teams to provide insights that can … the go-to person for all things data and performance. How you'll make an impact: Lead conversion analytics across our trading platform - define metrics, deliver insights, and optimise user journeys to improve conversion rates Shape conversion optimisation roadmap through data-driven recommendations, identifying friction points and high-impact improvement areas Partner with Data Analytics Engineers and Software Engineers More ❯

deep understanding of the technologies and systems they support. • Collaborates with Business Agility Product Owners and stakeholders to contribute to the development of the program vision. • Assists with monitoring user adoption • With the team, accountable for developing and achieving product level KPIs. Manages product(s) with a moderate degree of strategy, scope, and complexity. • Owns and maintains the technical … product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories. • Sets priorities and actively participates in squad/team quarterly planning. Collaborates with more senior Product Owners to set priorities for program quarterly planning. • Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities. Participates in team demos, retrospectives, and all … testing for the squad/team. Collaborates on CDD and UAT across the program. Ensures a well-positioned product through market & industry analysis. • Assists the technical team with testing, user research, UX etc. • Supports the Scrum Master in removing impediments wherever possible. Skills and Experience: • Proven track record in working with Salesforce and business process optimisation • Understanding of More ❯

years in a software environment. At least 3 years of managerial experience in leading a Product team in a tech company and liaising with executive leadership. Proven experience applying user research and data analysis and translating these into actionable product strategies. Demonstrable experience effectively collaborating with Engineering to deliver product using agile/scrum methodologies. A talent for … engaging with engineering, you must be able to speak the language of developers. A passion for user experience, with solid instincts around UI and design. Strong organizational and project management skills. Remarkable communication skills. You should be comfortable representing your team and championing projects across the organization and in front of senior leadership, partners, and customers. Experience in working More ❯

Experience Ambiguity Management : Proven ability to operate in unstructured environments, identifying opportunities, and prioritising effectively. Strong problem-solving skills and a discovery-first mindset. Client-Focused Mindset : Experience in user research, client engagement, and co-creation methodologies. Excellent interpersonal and communication skills to manage diverse stakeholders. Technical and Data Expertise : Familiarity with technical concepts and the ability to More ❯

to-end development of AI/ML-powered features such as personalization engines, recommender systems, and predictive product experiences using regression and inference models. Champion product discovery through experimentation, user research, and data-driven hypothesis testing to validate new opportunities and de-risk investments. Collaborate closely with data science teams to define model requirements, evaluate performance, and translate … align stakeholders across the organization through strategic storytelling, negotiation, and clear communication of product value. Guide UX and design trade-offs to ensure intuitive, financially viable, and legally sound user experiences. Define and track product metrics to evaluate performance, inform prioritization, and continuously optimize outcomes. Lead go-to-market strategies and ensure successful adoption through close collaboration with marketing More ❯

public sector procurement, policy levers and funding models in your chosen domain. Experience navigating complex stakeholder environments from Whitehall to town halls. Confident in digital/design topics, from user research and agile delivery to data and tech infrastructure. Comfortable working in high ambiguity and shaping opportunities from nascent client needs. Experiencing of facilitating delivery to a high More ❯

Our client, a global organisation urgently require a User Research & Design specialist to join their team on a permanent basis. In order to be successful, you will have the following experience: Proven experience in conducting user research studies, employing a variety of research methods and tools Worked either within Government, or Government customers Proficient in … using research tools and software, such as user testing platforms, survey tools, and data analysis software Experience working in cross-functional teams and collaborating with designers, product managers, and developers. DV Cleared Within this role, you will be responsible for: Planning and executing user research studies, employing a range of qualitative and quantitative research methods … such as interviews, usability testing, surveys, and ethnographic research. Collecting and analysing user data, employing appropriate research tools and techniques, to derive actionable insights and recommendations. Develop user archetypes, journey maps, and other user-centred design and research artifacts to effectively communicate user insights and facilitate decision-making. Collaborating with designers, product managers, and More ❯

through cost savings and increased operational efficiency. Our commitment to quality is adopted throughout the organization and sets the foundation for delivering our full suite of capabilities. Job Description User Research Lead Role Purpose: The User Research Lead ensures the programme is informed by meaningful engagement with local authorities and frontline users, delivering co-designed, accessible … and user-centred tools and solutions. Requirements Key Responsibilities: Lead the design and delivery of co-design workshops and user interviews Translate research insights into user needs, personas, and journey maps Align research findings with CMS customisation strategies and burden reduction tools Ensure solutions are inclusive and meet accessibility standards (e.g., WCAG 2.2) Provide input … into agile backlog prioritisation and test prototype solutions with users Skills and Experience Required: 7+ years in user research or service design roles, preferably in public or social care sectors Proficient in qualitative and quantitative methods, including usability testing, diary studies, and contextual inquiry Knowledge of GDS Service Standard, Design System, and accessibility compliance Experience working with vulnerable More ❯

User Researcher! Permanent role! Paying up to £55,000 per annum Remote Role with occasional client visits! On behalf of our client, a leading and global IT consultancy, we are looking for User Researchers to work for them on permanent basis. You will be working with one of their public sector clients. It is essential you have GDS … experience. Our client is passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. As a User Researcher you'll: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients users. Contribute … to creating better products and services that solve users problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such as More ❯

User Researcher! Permanent role! Paying up to £55,000 per annum Remote Role with occasional client visits! On behalf of our client, a leading and global IT consultancy, we are looking for User Researchers to work for them on permanent basis. You will be working with one of their public sector clients. It is essential you have GDS … experience. Our client is passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. As a User Researcher you'll: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users. Contribute … to creating better products and services that solve users’ problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. Use quantitative methods such as More ❯

Here at Optum, we have a brilliant opportunity for an User Researcher to join our highly capable and talented Health Analytics Product Experience & Design team on a permanent basis. You will take a proactive approach reimagining our core products and innovating in order to create new solutions that significantly improve patient outcomes. At Optum, we embrace new ideas and … innovative solutions, and we want you to bring your knowledge and expertise to the highly valued User Research team. You will play a significant part in designing and conducting research studies to present findings on products that are shaping the next evolutionary stage in health technology. If you want to be part of a company where you … are valued and a role that allows you to see your contribution come to life improving current and future health outcomes through user research, then apply today! This User Researcher role is predominantly home working, however there is a requirement to visit customer/user sites on an ad hoc basis and attend ad hoc team More ❯

skilled and data-driven Digital Product Analyst to join their Regulation and Digital Transformation directorate. This role is ideal for a detail-oriented individual passionate about using data and user insights to shape innovative digital products. You will work closely with cross-functional teams to ensure products meet user needs and strategic goals through analytics, research, and … collaboration. Responsibilities Data Analysis : Collect and interpret complex data from user interactions, surveys, and logs using tools such as Excel, SQL, and PowerBI. Create visualisations and reports to inform design and strategic decisions. User Research : Conduct user research through surveys, interviews, and usability testing. Develop personas and journey maps to guide development. Requirements Gathering : Collaborate … with stakeholders to gather and document product requirements, facilitating workshops and drafting detailed specifications and user stories. Market and Performance Analysis : Monitor product KPIs, research market trends and competitors, and identify opportunities for innovation and optimisation. Product Documentation : Create and maintain comprehensive product documentation including research findings, performance reports, and market analysis summaries. Collaboration : Work with digital More ❯

skilled and data-driven Digital Product Analyst to join their Regulation and Digital Transformation directorate. This role is ideal for a detail-oriented individual passionate about using data and user insights to shape innovative digital products. You will work closely with cross-functional teams to ensure products meet user needs and strategic goals through analytics, research, and … collaboration. Responsibilities Data Analysis : Collect and interpret complex data from user interactions, surveys, and logs using tools such as Excel, SQL, and PowerBI. Create visualisations and reports to inform design and strategic decisions. User Research : Conduct user research through surveys, interviews, and usability testing. Develop personas and journey maps to guide development. Requirements Gathering : Collaborate … with stakeholders to gather and document product requirements, facilitating workshops and drafting detailed specifications and user stories. Market and Performance Analysis : Monitor product KPIs, research market trends and competitors, and identify opportunities for innovation and optimisation. Product Documentation : Create and maintain comprehensive product documentation including research findings, performance reports, and market analysis summaries. Collaboration : Work with digital More ❯

skilled and data-driven Digital Product Analyst to join their Regulation and Digital Transformation directorate. This role is ideal for a detail-oriented individual passionate about using data and user insights to shape innovative digital products. You will work closely with cross-functional teams to ensure products meet user needs and strategic goals through analytics, research, and … collaboration. Responsibilities Data Analysis : Collect and interpret complex data from user interactions, surveys, and logs using tools such as Excel, SQL, and PowerBI. Create visualisations and reports to inform design and strategic decisions. User Research : Conduct user research through surveys, interviews, and usability testing. Develop personas and journey maps to guide development. Requirements Gathering : Collaborate … with stakeholders to gather and document product requirements, facilitating workshops and drafting detailed specifications and user stories. Market and Performance Analysis : Monitor product KPIs, research market trends and competitors, and identify opportunities for innovation and optimisation. Product Documentation : Create and maintain comprehensive product documentation including research findings, performance reports, and market analysis summaries. Collaboration : Work with digital More ❯

You will focus on enterprise design and demonstrate extensive knowledge of UX best practices, SAAS products, legacy products and integrations. Main responsibilities: Responsible for the design and delivery of user experience solutions and capabilities across new and existing digital channels, platforms, and ecosystems. Plan UX tasks and strategy to be delivered in the most efficient way following agile best … practices Create and deliver user centred design solutions for internal and external facing experiences You may lead, manage and mentor a team of product designers Lead the UX discovery process Collaborate with the Research Team to design, execute and support a variety of user research activities Benefits: Hybrid working: 2 days in the office Salary up … experience – Designing, creating and working towards an overall product design vision Experience working in an Agile environment Proficient in Visual design, UX design, prototyping, front end development process knowledge, user research and experiment design Experience working on multiple integrations Leadership/management experience Experience running build, delivering SAAS products, legacy products and integrations Digital experience, analytics and metrics More ❯

You will focus on enterprise design and demonstrate extensive knowledge of UX best practices, SAAS products, legacy products and integrations. Main responsibilities: Responsible for the design and delivery of user experience solutions and capabilities across new and existing digital channels, platforms, and ecosystems. Plan UX tasks and strategy to be delivered in the most efficient way following agile best … practices Create and deliver user centred design solutions for internal and external facing experiences You may lead, manage and mentor a team of product designers Lead the UX discovery process Collaborate with the Research Team to design, execute and support a variety of user research activities Benefits: Hybrid working: 2 days in the office Salary up … experience – Designing, creating and working towards an overall product design vision Experience working in an Agile environment Proficient in Visual design, UX design, prototyping, front end development process knowledge, user research and experiment design Experience working on multiple integrations Leadership/management experience Experience running build, delivering SAAS products, legacy products and integrations Digital experience, analytics and metrics More ❯