26 to 50 of 205 User Research Jobs in London

User Researcher 6 Months Hybrid - London 2 days per week (Inside IR35) £590 per day (Inside IR35) ***Due to the nature of the client, the selected candidate must be eligible for SC Clearance and have at least 5 years' residence in the UK*** The ideal candidate will have experience in GDS projects and have experience of Service Design Requirements … for the role Strong experience in user research, service design, or human-centred design Strong portfolio of research work demonstrating strategic impact, storytelling, and end-to-end capability Deep expertise in user-centred design principles and research methodologies Experience working within agile teams Skilled in planning, conducting, and analysing research independently Able to communicate … findings clearly and influence decision-making at all levels Comfortable facilitating workshops and engaging senior stakeholders Familiarity with accessibility standards (e.g., WCAG) and inclusive research practices Understanding and experience of Government Digital Services (GDS) Desirables Exposure to digital service delivery and integration with design systems Degree in User Research, Psychology, HCI, Anthropology, or a related discipline Disclaimer More ❯

Senior/Lead Service Designer/User Researcher Contract Remote £450-£500pd We are seeking a highly skilled Senior or Lead Service Designer/User Researcher to join our team. The ideal candidate will have a strong background in service design, user research, and user experience, with a proven track record of delivering impactful solutions … in a government context. Key Responsibilities: Lead the design and implementation of service design initiatives, ensuring alignment with user needs and business objectives. Conduct user research to gather insights that inform design decisions and improve service delivery. Facilitate assessments and workshops that evaluate service design effectiveness, demonstrating strong Government Digital Service (GDS) credentials. Provide examples of past … assessments where you identified challenges, developed strategies to overcome them, and implemented solutions that enhanced user experiences. Collaborate with cross-functional teams in an Agile environment to iterate on designs and drive continuous improvement. Engage with stakeholders at various levels to deliver clear communication around design processes and outcomes. Qualifications: Proven experience as a Senior or Lead Service Designer More ❯

We're looking for a hands-on UX champion who can turn research insights into simple, elegant journeys and build a cohesive, scalable design system. You'll collaborate with Product, Engineering, and Marketing to craft intuitive experiences across our product suite, from core workflows to AI-powered enhancements. Deskpro builds modern helpdesk software used by thousands of organisations worldwide … configurable, it's used by teams of all sizes, from startups to global enterprises, and has both internal and customer facing use-cases. With that depth comes complexity: our user experience needs to evolve to match the scale and sophistication of our product. This is where you come in. The opportunity You'll play a foundational role in establishing … a unified design vision, championing usability, and shaping user experiences across our product suite. Whether it's providing strategic insight, or solving real-world user experience challenges across the product, you'll contribute to delivering user-centred solutions that enhance both user satisfaction and our competitive advantage. What you'll do Partner closely with Product, Engineering More ❯

multichain asset management, NFT interactions, and transaction signing. Working closely with product and engineering, they'll turn complex concepts such as gas fees and cross-chain swaps into clear user journeys, while maintaining a scalable design system across web, mobile, and hardware wallets. The role requires proven blockchain product design experience, strong user research skills, and the … ability to embed trust and security into every interaction, ensuring the product remains accessible, competitive, and user-friendly in a rapidly evolving space. RESPONSIBILITIES: Lead the design of user experiences for multichain wallets, NFTs, and crypto transactions. Translate complex blockchain concepts into clear, user-friendly flows. Collaborate with product managers, engineers, and other stakeholders to define and … deliver features. Create and maintain a scalable design system across web and mobile platforms. Conduct user research and usability testing with both crypto-native and new-to-Web3 users. Ensure trust, security, and clarity are central to all designs. Stay ahead of blockchain and Web3 design trends to drive innovation. WE NEED YOU TO HAVE: 5+ Years experience More ❯

an Interaction Designer, you will collaborate closely with multidisciplinary teams—including UX designers, front-end developers, researchers, and software engineers—to design services, products, and tools that align with user needs. You will lead the design process, focusing on user interactions to ensure intuitive, user-friendly interfaces for government services. This role will require security clearance (SC … and you must be capable of working within a secure environment while balancing user-cantered design with stakeholder requirements. Key Responsibilities: Understand User Journeys: Engage with research to understand user needs, behaviours, and pain points, ensuring design solutions are grounded in user insights. Prototype Development: Create and iterate on prototypes to test, validate, and communicate … design ideas, improving the product based on feedback. Multidisciplinary Collaboration: Work in an agile environment alongside developers, researchers, and other designers to translate concepts into effective user-cantered designs. Interaction Design: Lead efforts to design how users interact with the product, identifying areas for improvement and enhancement. Typography and Affordance: Utilize typography, visual hierarchy, and affordance to improve usability More ❯

an Interaction Designer, you will collaborate closely with multidisciplinary teams—including UX designers, front-end developers, researchers, and software engineers—to design services, products, and tools that align with user needs. You will lead the design process, focusing on user interactions to ensure intuitive, user-friendly interfaces for government services. This role will require security clearance (SC … and you must be capable of working within a secure environment while balancing user-cantered design with stakeholder requirements. Key Responsibilities: Understand User Journeys: Engage with research to understand user needs, behaviours, and pain points, ensuring design solutions are grounded in user insights. Prototype Development: Create and iterate on prototypes to test, validate, and communicate … design ideas, improving the product based on feedback. Multidisciplinary Collaboration: Work in an agile environment alongside developers, researchers, and other designers to translate concepts into effective user-cantered designs. Interaction Design: Lead efforts to design how users interact with the product, identifying areas for improvement and enhancement. Typography and Affordance: Utilize typography, visual hierarchy, and affordance to improve usability More ❯

an Interaction Designer, you will collaborate closely with multidisciplinary teams—including UX designers, front-end developers, researchers, and software engineers—to design services, products, and tools that align with user needs. You will lead the design process, focusing on user interactions to ensure intuitive, user-friendly interfaces for government services. This role will require security clearance (SC … and you must be capable of working within a secure environment while balancing user-cantered design with stakeholder requirements. Key Responsibilities: Understand User Journeys: Engage with research to understand user needs, behaviours, and pain points, ensuring design solutions are grounded in user insights. Prototype Development: Create and iterate on prototypes to test, validate, and communicate … design ideas, improving the product based on feedback. Multidisciplinary Collaboration: Work in an agile environment alongside developers, researchers, and other designers to translate concepts into effective user-cantered designs. Interaction Design: Lead efforts to design how users interact with the product, identifying areas for improvement and enhancement. Typography and Affordance: Utilize typography, visual hierarchy, and affordance to improve usability More ❯

an Interaction Designer, you will collaborate closely with multidisciplinary teams—including UX designers, front-end developers, researchers, and software engineers—to design services, products, and tools that align with user needs. You will lead the design process, focusing on user interactions to ensure intuitive, user-friendly interfaces for government services. This role will require security clearance (SC … and you must be capable of working within a secure environment while balancing user-cantered design with stakeholder requirements. Key Responsibilities: Understand User Journeys: Engage with research to understand user needs, behaviours, and pain points, ensuring design solutions are grounded in user insights. Prototype Development: Create and iterate on prototypes to test, validate, and communicate … design ideas, improving the product based on feedback. Multidisciplinary Collaboration: Work in an agile environment alongside developers, researchers, and other designers to translate concepts into effective user-cantered designs. Interaction Design: Lead efforts to design how users interact with the product, identifying areas for improvement and enhancement. Typography and Affordance: Utilize typography, visual hierarchy, and affordance to improve usability More ❯

and examples of designing public facing web and mobile applications ideally within finance. The role will report to the Product Owner and will be responsible for designing a new user interface for their bank and business clients. The candidate will actively engage with clients, the development team and requires someone with strong communication and graphical skills. Responsibilities ▪ Lead the … end-to-end UX/UI design process across web and mobile, from discovery to delivery. ▪ Use advanced Figma skills to design and create user-centred interfaces for web and mobile applications focused on financial forecasting, accounting, and risk management. ▪ Apply your understanding of finance-related concepts and user behaviours to design interfaces that efficiently facilitate financial transactions … data visualisation, and account management. ▪ Build and maintain design systems and style guides to ensure consistency across all applications. ▪ Plan and lead on user research, user testing, and create user personas to inform design decisions. ▪ Effectively present research findings and advocate for strong design solutions. ▪ Collaborate with product and engineering stakeholders to align on what More ❯

and examples of designing public facing web and mobile applications ideally within finance. The role will report to the Product Owner and will be responsible for designing a new user interface for their bank and business clients. The candidate will actively engage with clients, the development team and requires someone with strong communication and graphical skills. Responsibilities ▪ Lead the … end-to-end UX/UI design process across web and mobile, from discovery to delivery. ▪ Use advanced Figma skills to design and create user-centred interfaces for web and mobile applications focused on financial forecasting, accounting, and risk management. ▪ Apply your understanding of finance-related concepts and user behaviours to design interfaces that efficiently facilitate financial transactions … data visualisation, and account management. ▪ Build and maintain design systems and style guides to ensure consistency across all applications. ▪ Plan and lead on user research, user testing, and create user personas to inform design decisions. ▪ Effectively present research findings and advocate for strong design solutions. ▪ Collaborate with product and engineering stakeholders to align on what More ❯

and examples of designing public facing web and mobile applications ideally within finance. The role will report to the Product Owner and will be responsible for designing a new user interface for their bank and business clients. The candidate will actively engage with clients, the development team and requires someone with strong communication and graphical skills. Responsibilities ▪ Lead the … end-to-end UX/UI design process across web and mobile, from discovery to delivery. ▪ Use advanced Figma skills to design and create user-centred interfaces for web and mobile applications focused on financial forecasting, accounting, and risk management. ▪ Apply your understanding of finance-related concepts and user behaviours to design interfaces that efficiently facilitate financial transactions … data visualisation, and account management. ▪ Build and maintain design systems and style guides to ensure consistency across all applications. ▪ Plan and lead on user research, user testing, and create user personas to inform design decisions. ▪ Effectively present research findings and advocate for strong design solutions. ▪ Collaborate with product and engineering stakeholders to align on what More ❯

and examples of designing public facing web and mobile applications ideally within finance. The role will report to the Product Owner and will be responsible for designing a new user interface for their bank and business clients. The candidate will actively engage with clients, the development team and requires someone with strong communication and graphical skills. Responsibilities ▪ Lead the … end-to-end UX/UI design process across web and mobile, from discovery to delivery. ▪ Use advanced Figma skills to design and create user-centred interfaces for web and mobile applications focused on financial forecasting, accounting, and risk management. ▪ Apply your understanding of finance-related concepts and user behaviours to design interfaces that efficiently facilitate financial transactions … data visualisation, and account management. ▪ Build and maintain design systems and style guides to ensure consistency across all applications. ▪ Plan and lead on user research, user testing, and create user personas to inform design decisions. ▪ Effectively present research findings and advocate for strong design solutions. ▪ Collaborate with product and engineering stakeholders to align on what More ❯

discovery and design focused on differentiating our free and premium experiences, helping customers understand the value of upgrading while ensuring clarity and trust. You’ll collaboratively help us define user centred, commercially impactful patterns of our freemium model, and rules around how we implement these patterns. You’ll work closely with stakeholders across product, e-commerce, legal, and engineering … to bring commercially impactful, user-centric solutions to life. What You’ll Do · Lead discovery and user research to identify and validate freemium models and monetisation opportunities with a human centred lens. · Design user journeys, wireframes, and prototypes that clearly articulate the value of premium experiences across website and app · Collaborate with product managers, developers, and … creation sessions to explore experience improvements · Deliver end-to-end design solutions, from early concepts through to polished UI in Figma · Champion accessibility and usability, ensuring our products meet user needs and regulatory requirements What We’re Looking For · Proven experience designing digital products, with case studies specifically covering e-commerce and subscription-based digital SaaS businesses. A case More ❯

discovery and design focused on differentiating our free and premium experiences, helping customers understand the value of upgrading while ensuring clarity and trust. You’ll collaboratively help us define user centred, commercially impactful patterns of our freemium model, and rules around how we implement these patterns. You’ll work closely with stakeholders across product, e-commerce, legal, and engineering … to bring commercially impactful, user-centric solutions to life. What You’ll Do · Lead discovery and user research to identify and validate freemium models and monetisation opportunities with a human centred lens. · Design user journeys, wireframes, and prototypes that clearly articulate the value of premium experiences across website and app · Collaborate with product managers, developers, and … creation sessions to explore experience improvements · Deliver end-to-end design solutions, from early concepts through to polished UI in Figma · Champion accessibility and usability, ensuring our products meet user needs and regulatory requirements What We’re Looking For · Proven experience designing digital products, with case studies specifically covering e-commerce and subscription-based digital SaaS businesses. A case More ❯

discovery and design focused on differentiating our free and premium experiences, helping customers understand the value of upgrading while ensuring clarity and trust. You’ll collaboratively help us define user centred, commercially impactful patterns of our freemium model, and rules around how we implement these patterns. You’ll work closely with stakeholders across product, e-commerce, legal, and engineering … to bring commercially impactful, user-centric solutions to life. What You’ll Do · Lead discovery and user research to identify and validate freemium models and monetisation opportunities with a human centred lens. · Design user journeys, wireframes, and prototypes that clearly articulate the value of premium experiences across website and app · Collaborate with product managers, developers, and … creation sessions to explore experience improvements · Deliver end-to-end design solutions, from early concepts through to polished UI in Figma · Champion accessibility and usability, ensuring our products meet user needs and regulatory requirements What We’re Looking For · Proven experience designing digital products, with case studies specifically covering e-commerce and subscription-based digital SaaS businesses. A case More ❯

discovery and design focused on differentiating our free and premium experiences, helping customers understand the value of upgrading while ensuring clarity and trust. You’ll collaboratively help us define user centred, commercially impactful patterns of our freemium model, and rules around how we implement these patterns. You’ll work closely with stakeholders across product, e-commerce, legal, and engineering … to bring commercially impactful, user-centric solutions to life. What You’ll Do · Lead discovery and user research to identify and validate freemium models and monetisation opportunities with a human centred lens. · Design user journeys, wireframes, and prototypes that clearly articulate the value of premium experiences across website and app · Collaborate with product managers, developers, and … creation sessions to explore experience improvements · Deliver end-to-end design solutions, from early concepts through to polished UI in Figma · Champion accessibility and usability, ensuring our products meet user needs and regulatory requirements What We’re Looking For · Proven experience designing digital products, with case studies specifically covering e-commerce and subscription-based digital SaaS businesses. A case More ❯

company that builds complex enterprise SaaS platforms for clients in regulated industries. Design is central to their strategy, and the team operates with strong leadership backing and a collaborative, user-focused culture. The role This role offers the opportunity to design impactful experiences across a suite of web and mobile applications used globally by enterprise clients. You’ll take … a leading role in shaping product direction, solving real user problems, and embedding UX thinking into the heart of product development. You’ll be involved throughout the full design lifecycle — from research and problem framing through to solution design and delivery — working closely with PMs, engineers, and UI designers. The candidate What You’ll Do Lead UX design … across key product areas, driving discovery to delivery. Conduct user research, create wireframes and prototypes, and collaborate closely with product and engineering teams to solve real user problems. Who You Are An experienced UX designer (6+ years) with a strong portfolio, skilled in user research and agile collaboration. You communicate clearly, are naturally curious, and More ❯

company that builds complex enterprise SaaS platforms for clients in regulated industries. Design is central to their strategy, and the team operates with strong leadership backing and a collaborative, user-focused culture. The role This role offers the opportunity to design impactful experiences across a suite of web and mobile applications used globally by enterprise clients. You’ll take … a leading role in shaping product direction, solving real user problems, and embedding UX thinking into the heart of product development. You’ll be involved throughout the full design lifecycle — from research and problem framing through to solution design and delivery — working closely with PMs, engineers, and UI designers. The candidate What You’ll Do Lead UX design … across key product areas, driving discovery to delivery. Conduct user research, create wireframes and prototypes, and collaborate closely with product and engineering teams to solve real user problems. Who You Are An experienced UX designer (6+ years) with a strong portfolio, skilled in user research and agile collaboration. You communicate clearly, are naturally curious, and More ❯

company that builds complex enterprise SaaS platforms for clients in regulated industries. Design is central to their strategy, and the team operates with strong leadership backing and a collaborative, user-focused culture. The role This role offers the opportunity to design impactful experiences across a suite of web and mobile applications used globally by enterprise clients. You’ll take … a leading role in shaping product direction, solving real user problems, and embedding UX thinking into the heart of product development. You’ll be involved throughout the full design lifecycle — from research and problem framing through to solution design and delivery — working closely with PMs, engineers, and UI designers. The candidate What You’ll Do Lead UX design … across key product areas, driving discovery to delivery. Conduct user research, create wireframes and prototypes, and collaborate closely with product and engineering teams to solve real user problems. Who You Are An experienced UX designer (6+ years) with a strong portfolio, skilled in user research and agile collaboration. You communicate clearly, are naturally curious, and More ❯

company that builds complex enterprise SaaS platforms for clients in regulated industries. Design is central to their strategy, and the team operates with strong leadership backing and a collaborative, user-focused culture. The role This role offers the opportunity to design impactful experiences across a suite of web and mobile applications used globally by enterprise clients. You’ll take … a leading role in shaping product direction, solving real user problems, and embedding UX thinking into the heart of product development. You’ll be involved throughout the full design lifecycle — from research and problem framing through to solution design and delivery — working closely with PMs, engineers, and UI designers. The candidate What You’ll Do Lead UX design … across key product areas, driving discovery to delivery. Conduct user research, create wireframes and prototypes, and collaborate closely with product and engineering teams to solve real user problems. Who You Are An experienced UX designer (6+ years) with a strong portfolio, skilled in user research and agile collaboration. You communicate clearly, are naturally curious, and More ❯

work as part of Product squads co-creating solutions grounded in real customer needs. We believe the best experiences come from deep understanding, which is why we embed continuous user research, data insights, rapid prototyping, and iterative testing into our design process. What you'll be doing Design end-to-end Create evidence-based user journeys across … achieve stakeholder buy-in. Collaborate closely with engineers and product managers during delivery, ensuring implementation matches design intent. Define and measure success criteria for solutions, reporting outcomes from a user experience perspective. Contribute to our design system by creating or refining reusable components and patterns. Apply behavioural design principles Use psychological principles of design to create experiences that guide … that design has a clear brief and measures of success as part of a balanced scorecard. Ensure that we design solutions based on problems using root cause analysis Use research approaches like competitor analysis to find opportunities for improved journeys. Apply behavioural insights such as cognitive load, choice architecture, nudging, and persuasive patterns responsibly and ethically. Balance business goals More ❯

You will focus on enterprise design and demonstrate extensive knowledge of UX best practices, SAAS products, legacy products and integrations. Main responsibilities: Responsible for the design and delivery of user experience solutions and capabilities across new and existing digital channels, platforms, and ecosystems. Plan UX tasks and strategy to be delivered in the most efficient way following agile best … practices Create and deliver user centred design solutions for internal and external facing experiences You may lead, manage and mentor a team of product designers Lead the UX discovery process Collaborate with the Research Team to design, execute and support a variety of user research activities Benefits: Hybrid working: 2 days in the office Salary up … experience – Designing, creating and working towards an overall product design vision Experience working in an Agile environment Proficient in Visual design, UX design, prototyping, front end development process knowledge, user research and experiment design Experience working on multiple integrations Leadership/management experience Experience running build, delivering SAAS products, legacy products and integrations Digital experience, analytics and metrics More ❯

You will focus on enterprise design and demonstrate extensive knowledge of UX best practices, SAAS products, legacy products and integrations. Main responsibilities: Responsible for the design and delivery of user experience solutions and capabilities across new and existing digital channels, platforms, and ecosystems. Plan UX tasks and strategy to be delivered in the most efficient way following agile best … practices Create and deliver user centred design solutions for internal and external facing experiences You may lead, manage and mentor a team of product designers Lead the UX discovery process Collaborate with the Research Team to design, execute and support a variety of user research activities Benefits: Hybrid working: 2 days in the office Salary up … experience – Designing, creating and working towards an overall product design vision Experience working in an Agile environment Proficient in Visual design, UX design, prototyping, front end development process knowledge, user research and experiment design Experience working on multiple integrations Leadership/management experience Experience running build, delivering SAAS products, legacy products and integrations Digital experience, analytics and metrics More ❯

You will focus on enterprise design and demonstrate extensive knowledge of UX best practices, SAAS products, legacy products and integrations. Main responsibilities: Responsible for the design and delivery of user experience solutions and capabilities across new and existing digital channels, platforms, and ecosystems. Plan UX tasks and strategy to be delivered in the most efficient way following agile best … practices Create and deliver user centred design solutions for internal and external facing experiences You may lead, manage and mentor a team of product designers Lead the UX discovery process Collaborate with the Research Team to design, execute and support a variety of user research activities Benefits: Hybrid working: 2 days in the office Salary up … experience – Designing, creating and working towards an overall product design vision Experience working in an Agile environment Proficient in Visual design, UX design, prototyping, front end development process knowledge, user research and experiment design Experience working on multiple integrations Leadership/management experience Experience running build, delivering SAAS products, legacy products and integrations Digital experience, analytics and metrics More ❯

You will focus on enterprise design and demonstrate extensive knowledge of UX best practices, SAAS products, legacy products and integrations. Main responsibilities: Responsible for the design and delivery of user experience solutions and capabilities across new and existing digital channels, platforms, and ecosystems. Plan UX tasks and strategy to be delivered in the most efficient way following agile best … practices Create and deliver user centred design solutions for internal and external facing experiences You may lead, manage and mentor a team of product designers Lead the UX discovery process Collaborate with the Research Team to design, execute and support a variety of user research activities Benefits: Hybrid working: 2 days in the office Salary up … experience – Designing, creating and working towards an overall product design vision Experience working in an Agile environment Proficient in Visual design, UX design, prototyping, front end development process knowledge, user research and experiment design Experience working on multiple integrations Leadership/management experience Experience running build, delivering SAAS products, legacy products and integrations Digital experience, analytics and metrics More ❯