1 to 25 of 55 User-Centered Design (UCD) Jobs in London

provable UK residency is typically required. Sector: Public Sector Your new company You'll be working on a Public Sector assignment, delivering content design in line with the Government Digital and Data Profession Capability Framework.Your new roleAs a Content Designer, you'll create, evaluate, update and review content … navigation using established structures, standards and hierarchies. Use content management systems and other tools to manage and publish content. Clearly communicate problems, design ideas and design decisions to stakeholders. Design inclusive, accessible and environmentally sustainable content and services. Ensure design work meets ...

across Government and Defence. This is an opportunity to work on a high-profile transformation initiative where User-Centred Design (UCD), Service Design and Artificial Intelligence are driving the future of service delivery. You'll work within multidisciplinary teams to design … Essential Experience Proven experience as a Service Designer delivering large-scale digital transformation programmes. Strong understanding of User-Centred Design (UCD) principles and practices. Significant experience working within Central Government organisations. Strong knowledge of GDS Service Standard and Government Digital delivery frameworks. Experience creating service blueprints ...

This role would suit a highly creative and detail-oriented UX/UI professional who is equally comfortable working on customer journeys, interaction design, visual design systems and complex digital products. Key Responsibilities Create exceptional visual design across web and interactive platforms, with … focus on clarity, hierarchy and precision. Design end-to-end customer journeys and digital experiences across Housing Repairs services. Contribute to concept development, solving both business and customer problems and carrying ideas through to beautifully executed outcomes. Create user flows, journey maps, wireframes, prototypes and high ...

full product lifecycle. Create user journeys, service blueprints, wireframes, prototypes and high-fidelity designs. Apply User-Centred Design (UCD) principles to solve complex user and business challenges. Collaborate closely with technical and non-technical stakeholders across Defence and Government. Plan and facilitate … Proven experience as a UX/UI Designer delivering complex digital products and services. Strong understanding of User-Centred Design (UCD) methodologies. Experience working to GDS Service Standard and Government Digital principles. Demonstrable experience delivering projects within Central Government . Excellent skills in Figma, prototyping ...

flows, journey maps, wireframes, prototypes and high-fidelity designs Producing exceptional visual and interactive designs across web and digital platforms Developing design systems, interfaces and reusable components that can scale across multiple touchpoints Translating complex business and user requirements into clear, effective and accessible … solutions Working closely with UX specialists, Product teams, content designers and developers to ensure effective delivery of designs Supporting user-centred design activities, design validation workshops and usability testing Presenting design work and clearly communicating the rationale behind design decisions ...

required Your new company You'll be working on digital products and services within a secure, highly regulated environment. The role supports the design and delivery of user-centred digital services across Power Platform, ServiceNow and other enterprise digital solutions. Your new role … across UX design, UI design and user research. Strong understanding of User-Centred Design (UCD) principles. Experience designing digital products, applications or services. Ability to create user journeys, wireframes and interactive prototypes. Experience conducting user interviews ...

designers, interaction designers, and product managers. We collaborate with teams across UK Parliament to help them understand customers, make evidence-led decisions and design experiences and journeys that further UK Parliaments purpose and meet the needs and expectations of customers and employees no matter the context or channel. … Customer Experience Design Team works alongside other digital and delivery professions such as programme and project managers, change managers, business analysts, content designers, developers, data experts and technologists. The Interaction Design team works in collaboration with research, design, delivery, and technology professions, alongside stakeholders ...

About the Opportunity Our client is a leading transformation and digital consultancy that helps organisations solve complex challenges through the combination of strategy, design, technology, data and innovation. This is an opportunity to join a growing digital and transformation practice, working on large-scale public sector programmes that … deliver meaningful outcomes for users. You'll collaborate with multidisciplinary teams to design and improve services that are accessible, inclusive and centred around user needs. The Role As a Senior Service Designer, you will lead service design workstreams from discovery through to delivery, shaping ...

About the Opportunity Our client is a leading transformation and digital consultancy that helps organisations solve complex challenges through the combination of strategy, design, technology, data and innovation. This is an opportunity to join a growing digital and transformation practice, working on large-scale public sector programmes that … deliver meaningful outcomes for users. You'll collaborate with multidisciplinary teams to design and improve services that are accessible, inclusive and centred around user needs. The Role As a Senior Service Designer, you will lead service design workstreams from discovery through to delivery, shaping ...

multidisciplinary team, you'll collaborate closely with user researchers, interaction designers, content designers, performance analysts, developers, policy specialists and stakeholders to design end-to-end services that deliver measurable outcomes for users and the organisation. What you'll be doing Leading service design activities … across complex digital services Creating high-quality service design artefacts including service blueprints, journey maps, personas, user flows and insight packs Designing accessible, user-centred services aligned to user needs and business objectives Working across organisational boundaries to influence and drive successful ...

User Researcher (GDS/UCD) £447.50 per day | Inside IR35 | 6-Month Contract | Remote with Quarterly Travel to Leeds | BPSS Eligible We are looking for an experienced User Researcher to join a multidisciplinary team delivering user-centred digital services. This role is ideal … someone with strong GDS and User-Centred Design (UCD) experience who can independently plan and deliver research activities that drive better service outcomes. You'll work closely with designers, product managers, business analysts and delivery teams to ensure user needs remain at the heart ...

skills and is not afraid to take on new challenges. Skills and experience required Proven experience and knowledge of using GOV.UK Prototype Kit, design systems and design patterns Proven experience of understanding and ensuring usability, accessibility, and inclusivity, in line with WCAG and GOV.UK design … creating effective, user-centred interactions across channels. Participates in user research activities, using qualitative and quantitative evidence to inform design decisions and service improvements. Rapidly prototypes and tests designs using a range of methods, including paper, digital, and code-based prototypes Produces clear interaction ...

Clearance Required We're looking for an experienced User Researcher with strong GDS and User-Centred Design (UCD) expertise to join a high-performing delivery team. This role is ideal for someone who thrives on ownership, works proactively with minimal direction, and can confidently … need someone who understands when a rapid evidence-based approach is appropriate and when a deeper research engagement is required. Responsibilities Plan, design and deliver user research activities throughout the delivery lifecycle Generate actionable insights that influence service design and decision-making Work closely ...

world's largest banks and financial organisations to manage billions in risk exposure. The role will involve data heavy end-to-end design, understanding client needs and business goals and translating into intuitive experiences, developing and maintaining design systems and building powerful prototypes to share with … with product, technology, support, professional services, and client-facing teams to gather and analyse requirements, translating complex problems into robust interfaces promoting user-centered design principles. This hybrid UX/UI role will require expertise at all stages of the product lifecycle, from discovery ...

processes and crafting development-ready user stories. Working closely with cross-functional teams, including User-Centred Design (UCD), developers, and product managers, you will ensure that solutions meet core business objectives while delivering an exceptional user journey. Key Responsibilities Workshops & Planning: Collaborate … Criteria: Write clear, concise user stories with fully testable acceptance criteria, ensuring deliverables are ready for development. Cross-Discipline Collaboration: Partner with UCD, engineering, and testing teams to align designs with user needs and business goals, resolving queries as stories progress through implementation. Documentation & Governance: Maintain ...

Senior Service Designer to work within a multidisciplinary team delivering complex digital services for a UK public sector client. You will lead service design activity across the service lifecycle, working from Discovery and Alpha through Beta and Live , depending on the assignment. You will help teams understand complex … service landscapes, identify user and organisational needs, and design coherent end-to-end services across digital and non-digital channels. Working alongside user researchers, interaction designers, content designers, product managers, business analysts, delivery managers, developers, architects, policy colleagues and operational teams, you will ensure ...

with Service Designers, Product Managers and Delivery teams Supporting service teams through discovery, Alpha, beta and live phases Championing user-centred design and evidence-based decision making Key experience required: Proven User Research experience within Government, Public Sector or large-scale digital environments Strong ...

with Service Designers, Product Managers and Delivery teams Supporting service teams through discovery, alpha, beta and live phases Championing user-centred design and evidence-based decision making Key experience required: Proven User Research experience within Government, Public Sector or large-scale digital environments Strong ...

with Service Designers, Product Managers and Delivery teams Supporting service teams through discovery, alpha, beta and live phases Championing user-centred design and evidence-based decision making Key experience required: Proven User Research experience within Government, Public Sector or large-scale digital environments Strong ...

Service Designer GDS Service Design/User Research/Prototyping/Accessibility/GDS Hybrid - 2 days in office p/w - choice of UK wide offices including London, Birmingham, Manchester, Leeds and Glasgow £70,000 - £75,000 DOE + Training and Benefits Do you want … heart of government digital delivery, from evaluating live services to shaping what gets built next. You'll join a growing Experience Design team within a large global technology consultancy, working alongside multidisciplinary, multi-vendor teams on services built to the GDS Service Standard. You'll also help shape ...

retention, and attainment. Work closely with data engineers, BI developers, analysts, and technology partners to deliver product enhancements. Champion user-centred design and continuous improvement practices. Monitor product performance and user adoption, identifying opportunities for further optimisation. Support governance, data quality, and compliance considerations ...

journeys at national scale. You'll play a key role in shaping services that directly impact citizens while collaborating with experienced design and delivery professionals across government. Key Responsibilities Lead service design activities across discovery, alpha, beta and live phases. Design … Designer within multidisciplinary teams. Experience designing and improving complex end-to-end services. Strong understanding of the Government Digital Service (GDS) Service Standard and UCD practices. Excellent stakeholder management and facilitation skills. Demonstrable experience creating: Service Blueprints User Journeys Service Maps End-to-End Service Designs Experience working ...

someone with experience of developing and improving digital services, websites or online platforms, who understands the importance of user-centred design and digital accessibility. You'll be confident interpreting data, identifying barriers and translating complex information into practical solutions. Collaborative, analytical and proactive ...

success using analytics, performance data and user insights. Confidence making evidence-based decisions and balancing competing requirements. User-Centred Design Strong understanding of user-centred design principles. Experience working closely with User Researchers and Service Designers. Ability ...

develop their T-shaped skills and is not afraid to take on new challenges. Skills and experience required User-centred design and ways of working Experience designing content and interactions for UK Government or public sector digital services, working to the Government Service Standard, and WCAG … Ability to design simple, usable, accessible services that meet user needs, policy intent, and business objectives. Demonstrable knowledge of GOV.UK content and design standards, including plain English and accessibility, ideally with experience of taking services through service assessments Experience working in agile, multidisciplinary teams ...