1 to 25 of 38 User-Centered Design (UCD) Jobs in London

locally, nationally and globally. Main duties of the job The roles sit within the UKHSA's core User-Centred Design (UCD) team, which is part of the Readiness and Surge division. Readiness and Surge works across UKHSA and sets the strategic direction for UKHSA's readiness … designs for the future. We identify opportunities to improve public health outcomes through better user experiences. The team are responsible for: embedding UCD approaches into UKHSA ways of working UCD expertise in project delivery ensuring user needs are understood and designed for, advocating for all users

Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement … improvements. Experience conducting user research and translating insights into actionable service improvements. Strong understanding of User-Centred Design (UCD) principles and methodologies. Experience using tools such as Miro, Figma, Adobe XD, Axure, or Balsamiq. Familiarity with Agile and iterative development processes. Knowledge of Government

flows, wireframes, prototypes and refined visual designs. Iterate based on user insights, analytics and stakeholder feedback. Advocate for user-centered design while balancing business needs and technical constraints. Support implementation, ensuring smooth handoff and close collaboration with engineering teams. Create … meeting deadlines in a fast-paced environment. Requirements: 3+ years of experience in UX/Product design Strong portfolio demonstrating user-centered design thinking and end-to-end project work Strong skills in Figma, confident with components, variants and design

Join a dynamic digital consultancy team focused on user-centred design and impactful digital transformation across public and private sectors. Role Overview As a UX Designer, you'll work in agile, multidisciplinary teams to design accessible, user-focused digital services. … apply inclusive design principles, collaborate with stakeholders, and create intuitive experiences that meet user needs and business goals. Key Responsibilities Conduct user research and translate insights into design solutions. Design accessible, user-friendly digital products and services. Create

truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service … include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first

truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service … include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first

truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service … include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first

truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service … include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first

methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints. Design and iteration: Create wireframes and designs using various levels of fidelity … appropriate and collate feedback to iterate these designs. Prototyping: Create interactive prototypes to different levels of fidelity to be able to test design options. Workshops: Initiate, plan and conduct workshops with stakeholders and users. Stakeholder collaboration: Work with stakeholders, users, business analysts, technical teams and product owners

solutions that make complex financial data clear and accessible. If youre passionate about crafting elegant digital experiences and thrive at the intersection of design and technology, this role is for you. Responsibilities Lead the end-to-end UX and UI design process for responsive web applications. … C#) to turn concepts into interactive, user-friendly designs. Conduct user research, wireframing, prototyping, and usability testing to validate design decisions. Build and maintain design systems in Figma to ensure consistency and scalability. Translate complex data workflows into intuitive, visually engaging interfaces.

that make complex financial data clear and accessible. If you’re passionate about crafting elegant digital experiences and thrive at the intersection of design and technology, this role is for you. Responsibilities Lead the end-to-end UX and UI design process for responsive web applications. … C#) to turn concepts into interactive, user-friendly designs. Conduct user research, wireframing, prototyping, and usability testing to validate design decisions. Build and maintain design systems in Figma to ensure consistency and scalability. Translate complex data workflows into intuitive, visually engaging interfaces.

best practices and contribute to shaping product governance and delivery standards Act as the voice of the customer, promoting user-centric design and continuous improvement Essential Skills & Experience 5+ years’ product management or business analysis experience in commodities or capital markets Strong track record working with

across the business (usually up to Director/MD level) Appreciation and experience of different digital delivery models and user centred design approaches with experience of working with Agile methodology being essential Financial services experience preferable as is working in a highly regulated industry. Experience working

drive transformation across public and private sectors. Role Overview As a User Researcher, you'll work in multidisciplinary teams to design user-centred digital services. You'll lead research efforts, apply inclusive design principles, and ensure accessibility across all stages … including interviews, usability testing, surveys, and diary studies. Apply both qualitative and quantitative methods to gather actionable insights. Advocate for inclusive and accessible design practices. Communicate findings effectively to inform design and product decisions. Support the integration of user-centred design across

Organised and able to work independently. Nice to Have Experience promoting accessibility and compliance with GDS standards. Knowledge of user-centred design principles. Ability to develop engaging online content. Experience in risk assessment and operational impact evaluation. Customer-focused with a commitment to fairness and respect.

Organised and able to work independently. Nice to Have Experience promoting accessibility and compliance with GDS standards. Knowledge of user-centred design principles. Ability to develop engaging online content. Experience in risk assessment and operational impact evaluation. Customer-focused with a commitment to fairness and respect.

Contract Service Design Lead DV Cleared Preferred Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams … that are evidence driven, inclusive, and built around real user needs. This role blends hands on research leadership with strategic service design, ensuring clarity from discovery through to delivery. You will shape propositions, map complex journeys, and drive insight led decision making across multiple workstreams.

services that are user-focused, inclusive, and effective. Working at SFIA Level 4/5 , you'll be a part of design activities within multidisciplinary teams, using evidence and empathy to improve service experiences. Key Responsibilities Design and improve end-to-end service journeys … using user research and design tools. Create service blueprints, journey maps, and prototypes. Facilitate workshops and engage stakeholders across departments. Ensure services meet accessibility and GDS standards. Work independently within a defined framework, contributing to agile delivery. Skills and Experience Experience in service design

services that are user-focused, inclusive, and effective. Working at SFIA Level 4/5 , you'll be a part of design activities within multidisciplinary teams, using evidence and empathy to improve service experiences. Key Responsibilities Design and improve end-to-end service journeys … using user research and design tools. Create service blueprints, journey maps, and prototypes. Facilitate workshops and engage stakeholders across departments. Ensure services meet accessibility and GDS standards. Work independently within a defined framework, contributing to agile delivery. Skills and Experience Experience in service design

across the firm's digital product ecosystem. Your mission is to define and execute a forward-looking UX research strategy that shapes the design of next-generation SaaS platforms, digital ecosystems, virtual assistants, websites, apps, and Agentic AI-driven solutions. By harnessing existing and emerging AI technologies … Research Leader - passionate about crafting intuitive, impactful, and AI-augmented user experiences. Through a strong advocacy for user-centred design, you will balance innovation with practicality and measurable business impact. Working collaboratively with other UX Chapter Leads, you will define standards, frameworks, and guardrails

Monday-Friday About the Role A Global SaaS business is looking for an experienced Content Designer/UX Writer to join their product design team. You'll create clear, accessible in-product content across apps and services, helping improve the end-to-end UX for customers across European … markets. This is hands-on, user-centred content design in a mature product environment. What You'll Do Create high-quality UX copy: microcopy, labels, messaging, onboarding flows, and in-product guidance Shape tone of voice, content patterns and localisation across EU regions Collaborate with

Contract Service Design Lead DV Cleared Preferred Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams … that are evidence driven, inclusive, and built around real user needs. This role blends hands on research leadership with strategic service design, ensuring clarity from discovery through to delivery. You will shape propositions, map complex journeys, and drive insight led decision making across multiple workstreams.

recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office … technical constraints.* Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions.* Help to embed user-centred design and user research best practices into teams and the wider business.

recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office … technical constraints. * Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. * Help to embed user-centred design and user research best practices into teams and the wider business.

includes a broad range of complex technical or professional activities, in a variety of contexts. Investigates, defines and resolves complex issues through user-centered methods. Familiarity of GDS, design thinking, UCD methodologies and principles, as well as social sciences Strong understanding of quantitative