10 of 10 Customer Service Jobs in Luton

Do you have exceptional customer service skills and a passion for IT? If so, join Elysium Healthcare's as a 1st Line Service Desk Analyst. You will provide 1st line support professionally and efficiently, and work within our expanding team of engineers, while also maintaining a high degree of customer service for all support queries … technical support to over 8000 colleagues throughout more than 90 hospitals and care homes and head office functions in England and Wales, while also maintaining a high degree of customer service for all support queries and ensuring that all SLA’s and ITIL v4 are met. What you will be doing: Handling 1st line technical support queries professionally … and efficiently Maintaining a high degree of customer service for all support queries and ensure that all SLA’s are met Exceptional communication skills and takes an analytical approach to problem solving Support users in the use of hardware equipment Provide users with understandable advice to avoid recurring issues Maintaining that internal SLA’s and ITIL v4 processes More ❯

site work once trained. Key Responsibilities: Deliver technical support via phone, email and remote tools Maintain up-to-date product knowledge on hardware and software Investigate and resolve escalated customer issues Create and update technical support documentation Attend client sites to resolve issues (after training) Assist with system specifications and custom build panels Collaborate with customer service … in technical support or engineering Background in physical security systems such as door entry, access control or CCTV Strong knowledge of Microsoft Windows and IT systems Excellent communication and customer service skills Confident problem-solver, technically curious and methodical Hold a full UK driving licence Bonus if you have: 5+ years in the security systems sector Experience delivering … technical training BTEC/NVQ Level 4 or equivalent in Electrical/Electronic Engineering Why Apply? Competitive salary 25 days holiday + bank holidays, increasing with service Annual bonus and commission schemes Pension scheme, life assurance, and health perks Modern working environment in Luton Ongoing training and long-term career development Regular social and wellbeing events Ready to make More ❯

while building real-world skills through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication , and sharpening your people skills in Customer Service Fundamentals , this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through tech, and take the first … and access to own car Experience in hardware repair or troubleshooting is a bonus Confident communication skills and a team-oriented mindset Familiarity with Microsoft Windows and Office A customer-first approach with strong interpersonal skills Self-motivation and a proactive attitude ?? Your Training with Baltic This apprenticeship is more than just a qualification its your launchpad into the … IT world. Youll complete: AZ-900 Azure Fundamentals a foundational cloud computing certification Confident Communication develop self-awareness, body language, and digital presence Customer Service Fundamentals learn how to understand user needs, resolve conflict, and build professional relationships ?? Ready to Apply? Click Apply and send us your CV! Once received, youll be invited to a friendly chat with More ❯

Customer & Retailer Care Engineer Join a business at the forefront of technology and transformation, where your work will help shape the future of customer and retailer experiences. This is a chance to be part of a large-scale journey that directly impacts millions while supporting good causes across the UK. What You’ll Be Doing: Provide second-line … technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure compliance … with data protection, privacy regulations, and security standards. Collaborate with product owners to influence roadmaps and future developments. Support service delivery by managing incidents and problems to minimise business impact. Main Skills Needed: Experience in AWS and Azure environments. Strong knowledge of telephony and call centre technologies, ideally Amazon Connect. Hands-on experience with ServiceNow CSM and OpenText. DBA More ❯

We're looking to hire a Security Service Engineer to our team here at Chubb across Bedfordshire, Buckinghamshire, Cambridgeshire and Hertforshire. Key to this role is experience in CCTV, Intruder and Access Control. We specialise in the design, development, supply, installation, and commissioning, through to full life support of complex integrated systems, which meet the most stringent demands. The … training provided Travel Time Scheme A Central Benefits Platform offering a wide variety discounts Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence The Service Engineer is field based and part of a team. They are required to travel throughout defined geographical areas, reporting directly to a regional Supervisor, and Regional Manager. Candidates will … be diverse and with training able to maintain and service multi-disciplined systems which may consists of one or multiple of the following: Sophisticated CCTV, Access Control, Perimeter Detection, Intruder Detection, Integrated Management Systems, Intercoms, PC's and other computer platforms. Some of which are unique and bespoke products. Training: As we serve a distinct distinctive market with specific More ❯

be troubleshooting hardware and software issues, escalating complex problems, and ensuring smooth day-to-day IT operations. Key Responsibilities: Respond to incoming IT support tickets via phone, email, and service desk system Diagnose and resolve basic hardware, software, and network issues Escalate unresolved issues to 2nd/3rd line support as needed Set up and configure new user accounts … and devices Maintain accurate documentation of issues and solutions Deliver excellent customer service and communicate clearly with non-technical users Requirements: Previous experience in a 1st line support or helpdesk role (essential) Basic understanding of Windows OS, Microsoft Office, and network fundamentals Strong problem-solving skills and attention to detail Excellent communication and interpersonal skills A genuine interest More ❯

candidate will have strong data analysis skills and experience in executing billing systems. Key Responsibilities: Billing Operations & Process improvement Execute and validate billing cycles to ensure accurate and timely customer invoicing. Monitor and troubleshoot billing discrepancies, identifying root causes, and implementing corrective actions. Partner with cross-functional teams to optimise billing automation and reduce manual processes. Data Analysis and … to improve billing system automation and integrations. Troubleshoot system issues affecting billing operations. Assist in system testing and validation of billing software enhancements. Collaboration & Compliance Work with Account Management, Customer Service, Operations, and Finance teams to resolve billing disputes and escalations. Ensure compliance with regulatory requirements and financial controls. Communicate complex billing data and system insights to both … At Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as one of the Best Places to Work in the UK with over 80% of our team More ❯

a national company. Who deal with prestigious high end clients within the retail and commercial sector. To apply for this opportunity you must have or hold the following: Intruder Service Experience (Galaxy would be beneficial) CCTV Skills essential Access Control Skills Excellent customer service skills CCTV IP Knowledge also beneficial Fault Finding experience Installation experience Ability to … Security industry. They offer a wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: Company Vehicle Mobile Phone Stand by Allowances Call out Allowances Generous More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

Technical Machine Service Engineer | Luton | Full Time | £35,000–£39,000 basic, plus overtime, depending on experience Established in 2001, our client is the sole UK importer of an extensive range of print finishing and packaging machinery. They are renowned for their commitment to delivering high-quality products and outstanding technical support. Due to continuous growth, the company seeks … a Technical Machine Service Engineer to join its dynamic and friendly technical support team. This position offers a competitive salary, overtime, and an extensive benefits package, including opportunities for professional development. This could be the perfect role for you if you are a highly motivated individual with strong technical skills and a customer-focused approach. What will your … role look like? Provide remote and onsite technical service support, including installation, maintenance, and repair of print finishing and packaging machinery Conduct machinery demonstrations and installations and deliver training to customers and partners, ensuring comprehensive knowledge transfer Diagnose and resolve mechanical, electrical, and software faults with minimal downtime, using advanced troubleshooting techniques Build strong customer relationships, delivering a More ❯