Customer Service Jobs in Luton

Customer Service
Bedfordshire > Luton

The table below provides summary statistics for permanent job vacancies advertised in Luton requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 16 May 2025, comparing them to the same period in the previous two years.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 15 29 27
Rank change year-on-year +14 -2 -13
Permanent jobs citing Customer Service 9 1 12
As % of all permanent jobs advertised in Luton 12.33% 0.75% 6.98%
As % of the Processes & Methodologies category 12.33% 0.80% 7.19%
Number of salaries quoted 9 1 12
10th Percentile £29,700 - £27,075
25th Percentile £30,000 - £27,750
Median annual salary (50th Percentile) £70,000 £26,000 £35,500
Median % change year-on-year +169.23% -26.76% +2.90%
75th Percentile £72,500 - £46,250
90th Percentile - - -
Bedfordshire median annual salary £35,688 £27,644 £29,250
% change year-on-year +29.10% -5.49% +9.70%

All Process and Methodology Skills
Luton

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Luton.

Permanent vacancies with a requirement for process or methodology skills 73 125 167
As % of all permanent jobs advertised in Luton 100.00% 93.98% 97.09%
Number of salaries quoted 52 71 96
10th Percentile £31,250 £41,500 £38,750
25th Percentile £39,250 £48,250 £50,938
Median annual salary (50th Percentile) £52,250 £60,000 £70,000
Median % change year-on-year -12.92% -14.29% +16.67%
75th Percentile £66,000 £92,500 £87,500
90th Percentile £72,500 £115,000 £88,750
Bedfordshire median annual salary £52,000 £50,500 £57,500
% change year-on-year +2.97% -12.17% +15.00%

Customer Service
Job Vacancy Trend in Luton

Job postings citing Customer Service as a proportion of all IT jobs advertised in Luton.

Job vacancy trend for Customer Service in Luton

Customer Service
Salary Trend in Luton

3-month moving average salary quoted in jobs citing Customer Service in Luton.

Salary trend for Customer Service in Luton

Customer Service
Salary Histogram in Luton

Salary distribution for jobs citing Customer Service in Luton over the 6 months to 16 May 2025.

Salary histogram for Customer Service in Luton

Customer Service
Co-occurring Skills and Capabilities in Luton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (33.33%) Microsoft Exchange
1 3 (33.33%) SharePoint
Applications
1 3 (33.33%) Microsoft Office
Business Applications
1 6 (66.67%) Infor M3
2 2 (22.22%) Remedy ITSM
Cloud Services
1 6 (66.67%) Power Platform
2 3 (33.33%) Microsoft 365
Database & Business Intelligence
1 6 (66.67%) Data Lake
1 6 (66.67%) Data Warehouse
1 6 (66.67%) Power BI
1 6 (66.67%) SQL Server
General
1 8 (88.89%) Social Skills
2 6 (66.67%) Analytical Skills
2 6 (66.67%) Finance
2 6 (66.67%) Manufacturing
Job Titles
1 6 (66.67%) Analyst
1 6 (66.67%) Business Intelligence Analyst
2 3 (33.33%) IT Engineer
2 3 (33.33%) IT Support
2 3 (33.33%) IT Support Engineer
2 3 (33.33%) Support Engineer
Operating Systems
1 3 (33.33%) Linux
1 3 (33.33%) Mac OS
1 3 (33.33%) Windows
Processes & Methodologies
1 6 (66.67%) Analytics
1 6 (66.67%) Business Intelligence
1 6 (66.67%) Computer Science
1 6 (66.67%) Data Analytics
1 6 (66.67%) Data Modelling
1 6 (66.67%) ERP
1 6 (66.67%) ETL
1 6 (66.67%) Logistics
1 6 (66.67%) Release Management
1 6 (66.67%) Requirements Gathering
1 6 (66.67%) Validation
2 3 (33.33%) ITIL
2 3 (33.33%) ITSM
2 3 (33.33%) Knowledge Management
2 3 (33.33%) Problem-Solving
3 2 (22.22%) User Experience
4 1 (11.11%) Performance Monitoring
Programming Languages
1 6 (66.67%) SQL
Qualifications
1 8 (88.89%) Degree
Quality Assurance & Compliance
1 6 (66.67%) GxP
2 1 (11.11%) SLA
System Software
1 3 (33.33%) Active Directory
Vendors
1 6 (66.67%) Infor
1 6 (66.67%) SAP
2 3 (33.33%) Microsoft
3 2 (22.22%) BMC
3 2 (22.22%) Remedy
3 2 (22.22%) ServiceNow