26 to 43 of 43 Customer Engagement Jobs in Manchester

Service Desk Supervisor

Location
Manchester, England, United Kingdom
would be t o provide Supervision for the team members in SJT, Reading, Birmingham and Leeds. To provide guidance, 121, performance management, reporting, CSAT, Customer Support and Leadership. Oversee daily Operations, training and guidance, liaison between end users, IT and Senior management, aligning with IT service delivery and Industry … Techs across multiple sites Experience of managing & motivating teams to meet service level commitments Data analysis and able to identify trends leading to change Customer engagement & stakeholder management dealing with escalationsConflict management People and team management including development of people Appropriate knowledge and certifications (e.g. managing people, ITIL ...

Techno-Functional D365 CE/CRM Consultant (Hybrid)

Location
Manchester, England, United Kingdom
Columbus UK is seeking a D365 CE Techno-Functional Consultant to deliver end-to-end Customer Engagement solutions. You will work on technical/functional designs aligned to customer requirements and lead delivery in project implementations with colleagues from functional and technical teams. The role requires hands ...

Lead Data & AI Solutions Architect

Location
Manchester, England, United Kingdom
data foundations supporting analytics and AI, including lakehouse and federated architectures on Databricks, Snowflake, Fabric and Starburst. The role requires strong pre-sales capability, customer engagement with data stakeholders, and the ability to translate business goals #J-18808-Ljbffr ...

IT Support Team Leader

Location
Manchester, England, United Kingdom
This Role? We're looking for an experienced IT Support Team Leader to lead a team delivering critical onsite technology services across multiple customer locations. You'll play a key role in ensuring exceptional service delivery, leading technical support operations across networking, AV and workplace technologies while acting … trusted partner to customers, stakeholders and service teams. This is an opportunity to combine people leadership, technical expertise and customer engagement in a highly visible role with real operational impact. What You’ll Be Doing Lead, coach and develop a team of onsite Technical Support Engineers across multiple ...

Fullstack Engineer

Hiring Organisation
Randstad Technologies Recruitment
Location
Manchester, United Kingdom
Employment Type
Contract
Contract Rate
£60 - £65/hour
Full Stack Engineer - Customer Engagement Location: Manchester (Hybrid, 2 days a week onsite) Duration: 06 months Role Overview Join our Engage team to drive loyalty program renewals and user engagement across our web and app platforms. Working within a leading global online travel platform, you will build ...

Oracle Service Delivery Lead — Customer Success & Growth

Location
Manchester, England, United Kingdom
service strategy, own governance, and partner with sales to maximise account value across Oracle SaaS and E‐Business Suite platforms. The role combines leadership, customer engagement and commercial accountability, with hybrid working and occasional travel to client sites or base offices across the UK. #J-18808-Ljbffr ...

Salesforce Marketing Cloud & Data 360 Developer

Location
Manchester, England, United Kingdom
Capgemini invites applications for a Salesforce Marketing Cloud Next/Data 360 Developer in the UK. You will design, configure and implement data-driven customer engagement solutions across Marketing Cloud Next and Data 360, collaborating with architects, developers and clients. You will work on identity resolution, journeys, activation ...

Deployment Strategist

Location
Manchester, England, United Kingdom
excellence and a practical, people first approach to transformation. As we continue to expand our AI capabilities, we’re building a new generation of customer facing talent to help organisations identify where AI can create genuine business value and turn that potential into measurable outcomes. About the Role … Strategist comes in. Deployment Strategists combine elements of management consulting, product management, business analysis and technology strategy. Their primary responsibility is to understand a customer’s business deeply enough to identify where the greatest value can be created, where the most important problems exist, and where AI and agentic ...

Business Analyst – Conversational AI

Location
Manchester, England, United Kingdom
operational rigor enterprises expect. The Role As a Business Analyst, you’ll play a dynamic, hands‐on role supporting both our product team and customer deliveries. You’ll help shape ideas into clear, actionable work — defining problems, capturing high‐quality requirements, and keeping momentum across the full lifecycle … design through release, hypercare, and ongoing change — using AI tools safely and responsibly to accelerate insight and delivery while keeping outcomes governed and customer‐ready. You’ll become a go‐to expert in ServisBOT’s platforms and delivery tools, supporting effective implementation in client environments and ensuring we deliver ...

Associate Cloud FinOps Manager

Location
Manchester, England, United Kingdom
Associate Cloud FinOps Manager plays a key mid-tier role in supporting the financial and operational performance of CDW’s small to mid-tier customer accounts. This position focuses on developing and maturing FinOps capabilities while supporting senior Cloud FinOps Managers in delivering governance, analytics, optimisation strategies, and value … customer engagement. The role contributes to continuous improvement through detailed analysis of cloud expenditures, identifying cost‐saving opportunities, supporting forecasting and budgeting processes, and helping customers adopt best practices. While guidance will be provided, the Associate Cloud FinOps Manager is expected to demonstrate growing independence and ownership of customer ...

Global TAM Manager: Lead & Grow Cybersecurity Accounts

Location
Manchester, England, United Kingdom
peer TAM Manager to drive consistency across the global TAM function and ensure exceptional service delivery. You will balance people leadership with hands-on customer engagement, guiding TAMs to deliver measurable outcomes, retention, and high-quality technical support across cyber services and capabilities. #J-18808-Ljbffr ...

Senior Azure Engineer

Location
Manchester, England, United Kingdom
will be required, typically one to two days per week during the first six months (and potentially beyond), as part of supporting a key customer engagement. Applicants should be willing and able to travel regularly. Shape the Future of Cloud Transformation Are you an experienced Azure professional who enjoys … with talented engineers, security specialists and pre-sales teams. If you enjoy working with cutting-edge Microsoft technologies, influencing technical strategy and delivering outstanding customer outcomes, we’d love to hear from you. What You’ll Be Doing As a Senior Azure Engineer, you’ll be responsible for: Designing ...

Account Executive

Hiring Organisation
Robert Walters
Location
Manchester, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £35,000 per annum
hiring Account Executives for one of the UK's leading SaaS businesses, to manage and grow relationships with an existing customer base. You'll drive revenue through cross-sell and upsell opportunities, build strong client relationships and develop pipeline through proactive outreach. A great opportunity for an ambitious salesperson … knowledge and confidence to succeed. The Role This isn't purely a cold new-business role. You'll work with an existing customer base, developing strong relationships, understanding how customers are using the company's products and identifying opportunities to introduce additional solutions and services. You'll have responsibility ...

Senior Business Development Manager - Rochdale

Location
Oldham, England, United Kingdom
cycle, from prospecting and opportunity creation through commercial negotiation and deal closure, with a primary focus on winning new business rather than managing existing customer accounts. Following successful onboarding, customer ownership is transferred to the relevant Account Manager to ensure long-term customer development and retention. … develop, and secure new business opportunities across the UK market across the assigned territory. Generate qualified opportunities through proactive prospecting, networking, referrals, and direct customer engagement. Identify new verticals, market segments, and routes to market that support business growth. Increase RISCO’s market presence and market share through ...

Associate Product Manager, SDWAN (Palo Alto)

Location
Manchester, England, United Kingdom
customers and drive commercial growth. Working alongside the Palo Alto SASE Product Manager, you will contribute to roadmap development, proposition launches, commercial performance and customer experience improvements, helping BT strengthen its position in one of the fastest-growing areas of the security market. What you’ll be doing Support … Palo Alto SASE proposition. Lead agreed product initiatives across the Palo Alto portfolio, including new capabilities and enhancements. Contribute to product roadmaps, ensuring customer needs, market opportunities and business objectives are reflected in prioritisation decisions. Produce clear product requirements and support delivery teams throughout the development lifecycle. Develop business ...

Solutions & Business Development Manager

Location
Manchester, England, United Kingdom
Your Impact Support pre-sales opportunities from inception to close, learning how to translate customer needs into compelling services solution proposals. Work alongside Sales and Solution Development Architects to shape Cisco Lifecycle and transformational opportunities. Develop your knowledge of Cisco's portfolio to create solution propositions aligned to customer business outcomes. Contribute to Services RFPs/RFIs and customer presentations for targeted accounts and sectors. The confidence to adapt to new technologies (e.g. AI) and continuously develop your technical and commercial knowledge. Identify and support new business opportunities through an understanding of enterprise and public sector customer ...

Security Partner Manager

Location
Manchester, England, United Kingdom
cybersecurity ecosystem, the ability to influence senior stakeholders across multiple organisations and a commercial mindset focused on driving revenue growth, market differentiation and customer value. What you’ll be doing Develop and execute strategic partnership plans with key cybersecurity vendors to drive mutual growth. Shape and deliver joint … initiatives, campaigns and sales plays that increase demand and revenue. Collaborate closely with BT sales teams to drive joint account planning, pipeline development and customer engagement. Build and maintain strong relationships with partner stakeholders, ensuring alignment on strategic priorities and business objectives. Lead partner enablement activities, including training programmes ...

Microsoft Azure Sales Specialist - Systems Integrator

Location
Greater Manchester, England, United Kingdom
Executives to identify, shape, and close Azure opportunities. Act as the internal Azure evangelist, increasing Microsoft capability and awareness across the sales function. Support customer engagements with value‐led Azure positioning. Drive cloud strategy conversations at both new and existing customers. Work collaboratively with sales, pre‐sales, and leadership …/Must Have Proven experience selling Microsoft Azure solutions or cloud services. Strong understanding of the Microsoft ecosystem and how Azure fits into wider customer transformation journeys. Experience in an overlay, specialist, pre‐sales, or cloud sales role. Commercially focused with a track record of influencing and closing deals. ...