26 to 32 of 32 Customer Engagement Jobs in Manchester

day (Outside IR35) Start ASAP We are working with a leading financial services business that is investing heavily in its Salesforce ecosystem to drive customer engagement, operational efficiency and regulatory compliance. Known for its collaborative culture and forward-thinking approach, the business is delivering strategic programmes across multiple More ❯

Customer Success Manager - Construction SaaS Salary: £48,000 Basic/Bonus TechBuildr has partnered with a multi-billion pound turnover, international software business that provides SaaS solutions for the construction sector. The business has opened in the UK in 2024 and is growing rapidly. As such, they're looking … for an experienced Customer Success Manager to help foster customer loyalty and drive customer engagement. The key responsibilities of the role are: Implement service works including training, project guidance, hotline on duty, and software updates to clients. Work with the sales team in driving/managing renewals … Collect product requirements and contribute suggestions to new feature development. Follow up on the company's service policy to implement service work and maintain customer relationships. Manage existing clients' software usage and relationship maintenance. The ideal candidate for this Customer Success Manager role should have: 3+ years' experience More ❯

We are seeking an experienced Software Development Manager to lead several highly motivated engineering teams to deliver mission critical product and customer solutions to our growing list of tier 1 customers within the Travel industry. This person will be highly technically proficient, an excellent communicator and have a strong … customer orientation. You will have strong experience leading software teams within a dynamic Product Development organisation. You will have successfully delivered key enterprise grade applications and platforms for global customers. You will have full lifecycle experience - from initial concept design, implementation and ultimately production. As a member of the … is a must, as is seeking out and driving continuous improvements within the engineering & wider organisation. Building strong relationships with the wider delivery and customer teams will be a critical part of this role. As development manager, you will be ultimately responsible for solution delivery. Coaching and developing your More ❯

of unforgettable experiences. They are seeking a dynamic and innovative E-commerce Executive to join their team and help drive their digital sales and customer engagement. Role Overview: As an E-commerce Executive, you will play a pivotal role in enhancing our online presence and maximising the companies e … way. Key Responsibilities: You will be responsible for proposing and implementing key merchandising activity, making data led decisions, leading to proven improvements in the customer experience such as conversion, key engagement metrics and bookings. You will take the lead in coordinating and executing the best possible customer … brands and products to ensure activity is tailored for the audience and market. * Accountable for delivering against key business KPI's including conversion, sessions, engagement metrics and a particular focus on increasing direct booking through our website. * Use merchandising and analytics tools to provide insights on customer behaviour More ❯

of unforgettable experiences. They are seeking a dynamic and innovative E-commerce Executive to join their team and help drive their digital sales and customer engagement. Role Overview: As an E-commerce Executive, you will play a pivotal role in enhancing our online presence and maximising the company's … way. Key Responsibilities: You will be responsible for proposing and implementing key merchandising activity, making data-led decisions, leading to proven improvements in the customer experience such as conversion, key engagement metrics, and bookings. You will take the lead in coordinating and executing the best possible customer … different brands and products to ensure activity is tailored for the audience and market. Accountable for delivering against key business KPIs including conversion, sessions, engagement metrics, and a particular focus on increasing direct booking through our website. Use merchandising and analytics tools to provide insights on customer behaviour More ❯

multiple sectors including the public sector. Route 101 works with top-tier partners like Zendesk, Amazon, NICE, and Calabrio to help businesses build seamless customer connections. If you're looking to grow your career in a supportive, innovative, and dynamic environment, this is the place for you! The role … Agile/Scrum environment. Responsibilities include: Manage specific projects or workstreams within large-scale programmes, ensuring timely delivery to contracted terms Project planning Stakeholder Engagement Risk and issue management Governance and reporting What will help you be successful in this role: Experience implementing contact centre technology Experience as a … Ready to Join? Apply today with your CV and we’ll call you. Be part of a team that’s shaping the future of customer engagement. More ❯

to help manage product inventory. This includes managing product attributes, categories, and specifications to ensure consistency and accuracy. Upsell Products : Add additional products a customer may also be interested in to a product listing. Content Updates: including product titles, descriptions, dimensions, weights, volumes, images, and prices, to maintain accurate … Support Online Strategy: Support the overall online strategy by collaborating with other team members on projects and initiatives designed to drive online growth and customer engagement. Conduct Competitor Analysis: Play a part in the ongoing competitor analysis and identify any suggestions on product price changes. Trouble Shooting: Help investigate … in ecommerce, retail, or digital marketing, this could be unrelated to a degree and been through personal interest. Exposure to/familiarity with a Customer management system/Product information management/Inventory management systems More ❯