1 to 25 of 33 ITIL Jobs in Manchester

cyber security, SOC, or information security analyst role. Experience working within an ISO/IEC 27001 (or equivalent) accredited environment. Familiarity with ITIL service management processes, particularly Incident, Request, Change, and Problem management. Understanding of GDPR, data protection, and information governance. Hands-on experience with a SIEM platform (Cortex XSIAM ...

Microsoft 365 (Exchange Online, Teams, Intune) Azure Virtual Machines, SSO, MFA and SAML Hyper-V, FortiGate and Mimecast ITIL Foundation Cyber Security interest or experience Legal applications such as iManage, Aderant or BigHand This is a fantastic opportunity for an Infrastructure Engineer or Infrastructure Analyst looking to join a business ...

balance operational priorities whilst driving service improvement. Desirable experience includes: Microsoft tenant or domain migrations. Power Platform or automation technologies. Cyber Essentials knowledge. ITIL, Microsoft or cyber security certifications. Exposure to digital transformation and cloud adoption initiatives. Job Offer Salary of 55,000 - 60,000. Annual bonus opportunity. Hybrid working ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully ...

Experience preferred • Delivery Team Member, Customer Success Manager, Project Manager, Business Analyst, or other IT experience • Understanding of Services Outsourcing • Agile, Project Management and ITIL certifications a plus • People management skills • Intermediate to advanced proven experience with both Excel and PowerPoint • Financial management and reporting experience • Stakeholder management Additional Requirements ...

Basic understanding of networking, virtualisation, or IT security Experience supporting hardware/software across various devices Familiarity with Jamf or Microsoft Intune Knowledge of ITIL principles Working towards or holding a relevant IT qualification INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business ...

influencing skills An understanding of Agile delivery methodologies (Azure DevOps experience is desirable) A passion for AI, automation and continuous improvement Microsoft certifications and ITIL knowledge are desirable but not essential. If you're looking for a role where you can combine Microsoft technology, AI innovation and meaningful work, please ...

phases. Travel between Blackpool and Leeds sites as needed. Required Skills & Experience 7+ years' experience in IT, technology, or engineering environments. Strong knowledge of ITIL and Agile delivery practices. Experience delivering technical products, projects, or transformation initiatives. Strong stakeholder management and communication skills. Experience with JIRA, Confluence, LeanKit, ServiceNow ...

documentation skills. Desirable Skills Experience working in financial services or highly regulated environments. Exposure to service transition, KT, and hypercare activities. Understanding of ITIL processes and operational support models. Experience working within secure or restricted-access environments. BeyondTrust SME - Manchester - 5 days onsite - Duration until 17/11/ ...

templates Familiarity with Azure DevOps CI/CD pipelines for infrastructure automation Solid Bash scripting skills for automation and maintenance tasks Strong understanding of ITIL change management processes, including RFC preparation and CAB attendance Experience with ServiceNow for ticket and change management Required Qualifications AZ-104 (Azure Administrator Associate ...

Good working knowledge of Microsoft Azure - governance, backup/ASR, Update Manager, Sentinel and Arc * Advanced Windows Server and Linux administration * Solid grounding in ITIL change and incident management, including CAB participation * Willingness to join a 1-in-5 weekly on-call rotation Nice to have * Dell PowerProtect Data Manager ...

value. You will: Own and deliver the Digital & IT strategy and operating model Modernise infrastructure, Microsoft 365, identity, Azure and device estate Establish strong, ITIL aligned service management foundations Strengthen security, compliance and data protection Lead implementation and optimisation of Dynamics 365 or similar business platforms Drive systems integration, automation ...

team. Strong technical knowledge, including the ability to build and configure systems. Experience using service management tools for incident and request management. Desirable ITIL Service Management experience. Experience using Halo IT Service Management. Experience supporting significant programmes of change. Previous experience working within the NHS or public sector environment. Important ...

highly desirable. Exposure to enterprise search, AI platforms, collaboration tools, or knowledge repositories such as Confluence is advantageous. Understanding of Knowledge Centered Service (KCS), ITIL, or similar frameworks. Strong understanding of how knowledge supports AI assistants, search experiences, self service, and automation. Excellent communication, stakeholder management, and analytical skills. Passion ...

knowledge and experience will you need? Proven track record as an experienced Service Management professional with a solid understanding of ITSM frameworks such as ITIL v4, COBIT or ISO20000. Demonstrable experience of driving service improvement initiatives and embedding continuous improvement practices. Experience measuring, analysing and assuring service performance against agreed ...

stakeholders Desirable Skills Linux administration experience GCP Certifications such as: Cloud Digital Leader Associate Cloud Engineer Professional Cloud DevOps Engineer Professional Cloud Security Engineer ITIL v4 Foundation Certification Experience supporting enterprise production environments Willingness to participate in a 24x7 on-call support rota Why Apply? 🌟 Work with leading organisations ...

absorb knowledge, and support transition activities. Desirable: * Experience in financial services or regulated environments. * Exposure to service transition, knowledge transfer, and hypercare. * Understanding of ITIL processes and operational support models. Candidate profile: A hands-on engineer capable of supporting and maintaining BeyondTrust environments, supporting transition activities, and providing ongoing operational ...

ranging business process knowledge or the ability to gain the required knowledge quickly Experience of complete project life cycles from project initiation to implementation. ITIL awareness (IT Infrastructure Library: a set of comprehensive and inter-related codes of practice, useful to achieving the efficient support and delivery of high quality ...

focus on reliability, quality, and alignment with business and customer needs. Implement and manage IT Service Management (ITSM) practices and frameworks (such as ITIL) to optimize service delivery processes, including incident, problem, change and release management. Deliver an effective resource model that operates within the best practice and ratio requirements ...

written communications. Working knowledge of Microsoft Windows operating systems and Microsoft Office applications. Essential Qualifications: Educated to GCSE level or equivalent. Desirable Qualifications: ITIL qualification or equivalent. Microsoft accreditation or equivalent. If you are interested in finding out more about the key responsibilities of the role and/ ...

embed service governance, KPIs, and reporting About You Experienced in managing enterprise application services in a complex environment Strong background in IT service management (ITIL aligned) Proven ability to lead technical teams and drive service improvements Experience managing suppliers and SaaS-based application environments A customer-focused leader who balances ...

Creation : You have a proven track record of developing complex managed service solutions and winning contracts valued from £100k to over £10m. Certifications & Knowledge : ITIL Certification and a solid understanding of service delivery frameworks and best practices are essential. Commercial Acumen : Your experience includes strong commercial and bid skills, including ...

Skills: Strong Oracle and/or SQL Server DBA experience Performance tuning and troubleshooting expertise Backup/restore and HA/DR knowledge ITIL/managed service experience preferred If you're an experienced SC-cleared Oracle/SQL Database Administrator with strong Oracle and SQL Server database experience ...

must understand how games are made and how IT can directly amplify development throughput. An outcome-driven operating philosophy. You do not lead with ITIL doctrine. You lead with the business and use frameworks where they help. Demonstrated ability to lead large structural change inside operationally volatile environments. Commercial credibility. ...

Management Proven experience commanding high-impact incidents in complex environments Background in financial services/banking or other regulated industries (Essential) Strong knowledge of ITIL practices (Incident, Problem, Service Reporting) Experience working across multi-supplier, enterprise-scale IT estates Ability to produce and present executive-level operational insight Excellent stakeholder … management, including risk, audit and senior leadership Calm, decisive, and credible under pressure Nice to have: ITIL certifications (e.g. ITIL 4 Foundation, CDS, DPI) Experience with cloud platforms and DevOps environments Why join? Lead from the front in critical, high-visibility incidents Shape service resilience and performance at an enterprise ...