1 to 25 of 33 ITIL Jobs in Manchester

started a recognised technical qualification or certification or be part-qualified in a relevant technical discipline such as: CompTIA A+ CompTIA Network+ Microsoft Certifications ITIL HND/HNC or Degree in IT, Computing, or related field What’s in it for you Competitive salary + bonus scheme ...

. Experience working in financial services, legal, or debt recovery sectors. Experience of Ansible, Terraform or similar automation tools. Awareness of security frameworks and ITIL best practices. Strong problem-solving, analytical and writing skills. Comfortable working independently or as part of a team. Personal Attributes: · Excellent communication and interpersonal skills. ...

include: SRE Operating Model & Ways of Working : Define and implement SRE ways of working and engagement patterns, aligning reliability practices with existing ITSM/ITIL processes (e.g., incident, problem, release and change) and modern engineering delivery. Reliability Measures (SLIs/SLOs) & Error Budgets : Establish service measures and targets (SLIs/ ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully ...

Online, Teams, Intune) Azure VMs, SSO, MFA, SAML Hyper-V, FortiGate firewalls, Mimecast Telephony/SIP, Remote Desktop Services Datacentre technologies (power, cooling, efficiency) ITIL Foundation, cyber or information security interest Legal systems experience (e.g. iManage, Aderant, BigHand ...

models, process models, business and technology capability models and taxonomies Experience of leading offshore teams Practical understanding of GDPR and ISO 27001 Qualified in ITIL and TOGAF (The Open Group Architecture Framework) Bachelor's degree or equivalent qualification/experience #J-18808-Ljbffr ...

hardware Strong troubleshooting and problem-solving skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Bonus qualifications: ITIL Foundation, Microsoft 365, AWS Cloud Practitioner Applicants must be authorised to work in the UK. Ready to Apply? If you're passionate about IT support ...

recovery, DR inputs). Experience in large, distributed estates (multiple sites, WAN constraints, mixed legacy/modern platforms). Relevant certifications (major cloud, networking, ITIL, or security engineering credentials). Out of scope Acting as programme or project manager. Ownership of security policy or governance frameworks (beyond technical input/ ...

SLAs/KPIs in a ticketed environment Nice to have: * Exposure to Terraform/Ansible* Voice recording platforms, IP networks or storage tech* ITIL Foundation, Microsoft Azure certs, or a CS/IS degree The kind of person we need: reliable, methodical, good with people as well as systems. Comfortable ...

Strong service mindset, communication, and ownership. Experience leading others and working with central/global IT teams. Certifications such as MS-102, AZ-104, ITIL 4, or Meraki CMNA/CCNA are advantageous. You’ll have real ownership of UK IT operations, work closely with a collaborative global IT team ...

Strong understanding of data management principles and application to software. Agile and resilient – able to make pragmatic decisions and deliver at pace. Understanding of ITIL principles (certification desirable). Microsoft Professional certification desirable. Experience driving change in a complex organisation through cross‐organisational collaboration. Step‐up mindset, sound judgement, accountability. ...

degree level in an IT/STEM related degree discipline or equivalent. APM/Prince2/Agile Practitioner/Certified Scrum Master/ITIL/equivalent. If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential ...

direction Knowledge of the following is advantageous but not essential: - Degree in IT/STEM or equivalent experience Certifications such as TOGAF, Agile, PRINCE2, ITIL or similar Vendor certifications (e.g. Microsoft, Oracle) In return, you will be rewarded with ongoing career development, flexible hybrid working and an enviable benefits package. ...

certification (e.g., City & Guilds) and a full UK driving licence. Certifications: AP15 qualification with HV Authorised Person experience. Data centre management (e.g., CDCMP) and ITIL Foundation certifications are highly desirable. Experience: Proven background in mission-critical data centre environments alongside people-management experience. Skills: Strong understanding of data centre infrastructure ...

know everything. You do need to be curious, reliable, calm under pressure, and good with people who may not speak fluent IT. Desirable ITIL, Microsoft 365 certifications would be useful, but they’re not deal-breakers. Practical ability matters more than badges. The package: Upt £30,000, hybrid working, Manchester ...

collation Essential Skills and Experience Proven knowledge of Cisco and Fortinet technologies Experience with network monitoring tools, including SolarWinds Working knowledge of ITIL processes, including incident, problem and event management Strong prioritisation and communication skills, both written and verbal Good understanding of IT services within a corporate environment Cisco (CCNA ...

focus on reliability, quality, and alignment with business and customer needs. Implement and manage IT Service Management (ITSM) practices and frameworks (such as ITIL) to optimize service delivery processes, including incident, problem, change and release management. Deliver an effective resource model that operates within the best practice and ratio requirements ...

Minimum grade C in Maths and English (or equivalent) Prior experience in an IT or security-related role Experience following change management and similar ITIL best practice Strong knowledge of security technologies (NGFW, WAF, EDR, SIEM etc.) Security certification, e.g. CompTIA Security+, GIAC GISF/GSEC Progression: Professional qualification financial ...

designed and operating effectively to manage risk, support compliance, and meet regulatory and organisational requirements. Oversee adherence to relevant frameworks and standards (e.g. ITIL, COBIT, ISO 27001, data protection requirements). Provide governance oversight for IT change, risk management, and service management activities. Identify, assess and mitigate IT related risks ...

business stakeholders Experience in building and developing high performing teams. Additional Information Obtained or willing to work towards the following: AgilePM Practitioner, APMQ and ITIL V3/4/5 Working hours, office attendance and travel requirements Full time roles consist of 37 hours per week. Whilst we welcome applications ...

Project Management Principles General Knowledge of IT Infrastructure Technologies In depth understanding of Service Management principles e.g. Change and Release management A recent ITIL accreditation preferred Outstanding Stakeholder Management skills Please note, engagement is via umbrella company only; all tax and NI will be deducted at source. Reasonable Adjustments: Respect ...

troubleshooting skills, including fault diagnostics and resolution. Ability to manage and prioritise workload effectively. Ability to work independently and as part of a team. ITIL qualification (or working towards it) is beneficial. Cisco certification (e.g., CCNA or equivalent) is desirable. Full UK driving licence and access to a personal vehicle ...

must understand how games are made and how IT can directly amplify development throughput. An outcome-driven operating philosophy. You do not lead with ITIL doctrine. You lead with the business and use frameworks where they help. Demonstrated ability to lead large structural change inside operationally volatile environments. Commercial credibility. ...

troubleshooting and documentation skills Ability to work independently in onsite customer environments Desirable Skills Experience in large enterprise or global infrastructure environments Knowledge of ITIL-based operational processes Cisco or VMware certifications (preferred ...

senior review. Continuous Improvement & Learning Support service improvement initiatives through data gathering and analysis. Participate in process reviews and improvement activities. Develop knowledge of ITIL practices and the IT service lifecycle. About you: Strong attention to detail and organisational skills. Good written and verbal communication skills. Analytical mindset with … data. Strong time management and prioritisation skills . Desirable Exposure to IT service environments (e.g. service desk, operations, analyst role). Basic understanding of ITIL concepts or working towards ITIL Foundation. Experience using IT service management or ticketing tools. ...