26 to 40 of 40 ITIL Jobs in Manchester

and experience: Person requirements: Excellent understanding and experience of technology risk & controls, including working with and creating risk frameworks. Broad knowledge of technology including emerging risks, (e.g. understanding of ITIL service management processes, cloud/AI) Understanding of principle technology related regulations e.g. Ops Res, GDPR, DORA, SOx etc Demonstrate experience of technology risk profiling, assessments, scenarios, metrics and reporting. More ❯

live environment. Strong working knowledge, capability and practical experience of service lifecycle for technologies and solutions in a large-scale IT environment. Demonstrable experience of Service Management Framework, eg - ITIL Working knowledge and a clear understanding of service management within a UK payments landscape, including BACS and Faster Payment journeys. You and your role This is a Live Service role. More ❯

workload management tools Software/Tools: Kanban board tools (e.g. Jira, Trello) Ticketing systems (ITSM tools) Adobe Commerce (training provided) Certifications & Standards: Adobe Commerce certification (training and funding available) ITIL knowledge advantageous but not essential InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably More ❯

workload management tools Software/Tools: Kanban board tools (e.g. Jira, Trello) Ticketing systems (ITSM tools) Adobe Commerce (training provided) Certifications & Standards: Adobe Commerce certification (training and funding available) ITIL knowledge advantageous but not essential InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably More ❯

workload management tools Software/Tools: Kanban board tools (e.g. Jira, Trello) Ticketing systems (ITSM tools) Adobe Commerce (training provided) Certifications & Standards: Adobe Commerce certification (training and funding available) ITIL knowledge advantageous but not essential InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably More ❯

attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk Person Specification Qualifications Essential Relevant degree level (or equivalent) or ability to demonstrate equivalent knowledge, skills and experience. ITIL Service Management foundation certification or equivalent knowledge, skills and experience Evidence of continued professional development. Desirable ILM Qualification. Project Management Qualification. Industry certifications related to IT asset management or software … processes, and best practices related to IT asset management, including lifecycle management, procurement, deployment, and disposal. Industry Standards and Best Practices: Awareness of industry standards, such as ITIL (Information Technology Infrastructure Library), and best practices related to IT asset and software license management. Personal Attributes Essential Ability to coach and mentor staff to develop their technical skills and experience. Able More ❯

response metrics Providing leadership in incident management and root cause analysis for system-related issues, while also ensuring effective change control procedures for all changes introduced to the factory (ITIL) Managing and leading a team of eight IT professionals with growth plans What the Factory IT Manager will need: Essential requirements: Bachelor s degree in Computer Science, Information Technology, Electrical … with occasional travel to other sites Ability to work in the United Kingdom without the need for visa sponsorship Desirable requirements: Knowledge of Industry 4.0 technologies and implementation experience ITIL or relevant technical certifications Prior experience in a Semiconductor Wafer Fab is a strong plus, but not essential What your benefits will include: Remuneration & Reward Base salary of More ❯

response metrics Providing leadership in incident management and root cause analysis for system-related issues, while also ensuring effective change control procedures for all changes introduced to the factory (ITIL) Managing and leading a team of eight IT professionals with growth plans What the Factory IT Manager will need: Essential requirements: Bachelor’s degree in Computer Science, Information Technology, Electrical … with occasional travel to other sites Ability to work in the United Kingdom without the need for visa sponsorship Desirable requirements: Knowledge of Industry 4.0 technologies and implementation experience ITIL or relevant technical certifications Prior experience in a Semiconductor Wafer Fab is a strong plus, but not essential What your benefits will include: Remuneration & Reward – Base salary of More ❯

email our team at resourcing@mft.nhs.uk. Were looking forward to hearing from you! Person Specification Qualifications Essential Masters or Equivalent Experience at senior level Relevant Microsoft qualifications VMWare Qualifications ITIL Experience/Qualification Evidence of Personal Develop Desirable ITIL Practioner Cloud Qualifcations Prince2/Project management Qualification Experience and Knowledge Essential Evident experience in the management of enterprise scale IT More ❯

3rd Line) £55k + Benefits Location: Remote with on site visits when required. Environment:- VMware ESXi, SAN, Cisco, Fortinet, Azure, 365 Services, Public Cloud, 3rd Line Support, Managed Services, ITIL, Hosted Environments We're seeking an experienced 3rd Line Infrastructure Engineer to deliver high-quality support and implementation for our customers' data centre and network environments. What you'll do … support * Strong knowledge of VMware, Extreme Networks (LAN, WLAN, Fabric), Fortinet/Cisco Firewalls, Microsoft 365/Azure, and public cloud environments * Excellent problem-solving, documentation, and communication skills * ITIL and vendor certifications (Extreme, Fortinet) desirable Apply now for full details @mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology @mecscomms is the brand name of MECS Communications Ltd who More ❯

and scalability in service design documentation. Required Skills & Experience: Proven experience in service design, service architecture, or IT service management. Strong understanding of service mapping methodologies and frameworks (e.g., ITIL, TOGAF). Proficiency in visualization tools such as Microsoft Visio, Lucidchart, or similar. Excellent analytical, documentation, and communication skills. Ability to work cross-functionally with technical and non-technical teams. … Preferred Qualifications: Certification in ITIL, Service Design, or Enterprise Architecture. Experience with cloud infrastructure and hybrid environments. Familiarity with CMDB and service catalog tools. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted More ❯

to effectively interact with customers, colleagues, and stakeholders at all levels Attention to detail when it comes to monitoring, reviewing, and documenting with internal and external stakeholders Knowledge of ITIL best practices and experience with service desk management tools preferred Up to date technical accreditations or demonstrable experience in supporting or troubleshooting Modern Workplace solutions, Azure, Citrix and the Microsoft … and delivering continuous service improvements A good communicator at a technical and nontechnical level It would be advantageous to hold technical accreditations in Azure/Microsoft stack, alongside being ITIL certified. Benefits: Joining our team comes with a range of benefits designed to enhance your work experience and well-being: Time to relax with 25 days' holiday (pro rata for More ❯

to effectively interact with customers, colleagues, and stakeholders at all levels Attention to detail when it comes to monitoring, reviewing, and documenting with internal and external stakeholders Knowledge of ITIL best practices and experience with service desk management tools preferred Up to date technical accreditations or demonstrable experience in supporting or troubleshooting Modern Workplace solutions, Azure, Citrix and the Microsoft … and delivering continuous service improvements A good communicator at a technical and nontechnical level It would be advantageous to hold technical accreditations in Azure/Microsoft stack, alongside being ITIL certified. Benefits: Joining our team comes with a range of benefits designed to enhance your work experience and well-being: Time to relax with 25 days' holiday (pro rata for More ❯

Join DWP Digital as an Operations Resilience Manager and help keep our vital services stable, secure, and ready for anything. You'll lead on service continuity and capacity planning, working across teams to spot risks, shape recovery plans, and keep More ❯

Maintain transparent communication with customers, managing expectations until issues are resolved. Analyse ticket trends to reduce contact volumes through effective help desk resources, proactive communication, and feature updates. Apply ITIL best practices to handle incidents, categorise tickets, and solve problems efficiently. Develop and maintain a robust, user-friendly knowledge base. Write product resources and guides that enhance the customer experience … proven experience in technical support and ticket management. Here’s what we’re looking for: Technical expertise in Zendesk (or similar platforms) with skills in configuration, automation, and reporting. ITIL knowledge and experience applying best practices to support processes. A track record of excelling in customer/technical support roles with ticket ownership. Ability to quickly learn and master complex More ❯