26 to 28 of 28 ITIL Jobs in Manchester

Manage Microsoft Intune, Autopilot, and Mobile Device Management (MDM) Support Microsoft 365 and Windows desktop environments Diagnose, log, and resolve incidents in line with ITIL best practices Configure and support MFA, user accounts, and access controls Carry out basic networking tasks including IP addressing and cable patching Support device deployment … About you: Minimum 3 years’ experience in a customer-facing IT support role At least 2 years’ experience administering Microsoft Azure Strong knowledge of ITIL incident, problem, and change management Experience with Microsoft Intune, Autopilot, and Entra ID Solid understanding of networking fundamentals (IP, subnetting, patching) Experience supporting Windows ...

stakeholders D Desirable Experience Experience of operational role in Public Transport sector Experience in regulated payment industries EQ Essential Qualifications - Technical, Vocational or Educational ITIL (or equivalent) certification (or significant experience working in ITIL aligned environment EA Essential Attributes: Strong leadership, coordination, and communication skills. Proactive and effective resolution skills ...

identifying gaps and documenting assumptions where appropriate. Define target architectures, transitional states, and roadmaps for service management capabilities, leveraging best practice technology frameworks (e.g. ITIL) Support teams in developing service taxonomies, support models, SLAs/OLAs, and service centric dependency maps. Cross Functional Stakeholder Engagement Lead or participate in workshops … SCCM/Intune, and network monitoring tools. Experience with enterprise integration mechanisms (APIs, ETL, middleware, event pipelines). Service Management Expertise Strong grounding in ITIL v4, operational process design, and Service Management maturity uplift. Experience designing support models (L1-L3), workflow integrations, and operational handoffs. Enterprise Architecture Skilled in creating ...