26 to 50 of 117 ITIL Jobs in Manchester

on-premise security capabilities. Experience with common information security management frameworks, such as International Standards Organization (ISO) 2700X, NIST, CIS, the IT Infrastructure Library (ITIL), Control Objectives for Information and Related Technology (COBIT), Critical Security Controls for Effective Cyber Defense, or the ISF Standard of Good Practice/IRAM2. Awareness More ❯

valid driving license is essential as travel will be required to other SNCL offices Travel expected to other offices Desirable: Qualifications: Certification from Microsoft ITIL V3/4 Foundation Qualification Working knowledge of Service Now Customer Service Experience Company information At First Recruitment Group we understand just how important it More ❯

proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level Agreements Desirable: Qualifications: Certification from Microsoft ITIL V3/4 Foundation Qualification Working knowledge of Service Now Customer Service Experience If you're interested, please do apply to this role with your More ❯

years recent experience working in a technical help desk or IT service desk role. Familiarity with key IT concepts and commonly used terminology. Previous ITIL experience is desirable. Previous customer service training is desirable. Experience with shift working, including unsociable hours, is desirable. Competencies and Skills: Excellent interpersonal, written, and More ❯

infrastructure and services ✔ Working knowledge of Excel and data analysis ✔ Valid UK driving license (travel required across other offices) Nice to have: ➕ Microsoft Certification ➕ ITIL V3/4 Foundation ➕ Experience with ServiceNow ➕ Prior customer service experience More ❯

infrastructure and services ✔ Working knowledge of Excel and data analysis ✔ Valid UK driving license (travel required across other offices) Nice to have: ➕ Microsoft Certification ➕ ITIL V3/4 Foundation ➕ Experience with ServiceNow ➕ Prior customer service experience More ❯

related discipline Ability to work independently, and as part of a globally decentralised team Enthusiastic personality with excellent communication skills Desirable (but not essential) ITIL Foundations Certification Previous experience in a service desk or IT support role (including internships or volunteering) Exposure to tools like Google Workspace, Microsoft 365, Jira More ❯

meet deadlines in a fast-paced environment. Team Collaboration: Proven ability to build rapport with clients and collaborate effectively with internal teams. Industry Standards: ITIL certification is required. Ticketing System Proficiency: Experience with Jira Service Management or a similar ticketing system. Experience: Minimum 5 years of experience in software client More ❯

new and emerging collaboration technologies. It s a bonus if you have but not essential Experience in Financial services or other highly regulated industries. ITIL Qualified Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers More ❯

new and emerging collaboration technologies. It’s a bonus if you have but not essential Experience in Financial services or other highly regulated industries. ITIL Qualified Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers More ❯

Cloud Platform or private clouds. Experience working within an IT Professional Services or Managed Services provider. PRINCE2 Practitioner, PMP, or equivalent project management certification. ITIL certification or experience with IT service management. Cloud foundational certifications (AWS, Azure, Google Cloud) would be advantageous. Benefits Overview 25 Days Paid Time-off Birthday More ❯

etc.) Excellent communication skills and a customer-focused approach Organised, reliable, and proactive Full UK driving licence preferred Desirable: Relevant IT certifications (Comptia, Microsoft, ITIL, etc.) Previous experience mentoring or training junior team member Please note: we can only accept applications from candidates who have the right to work in More ❯

technology, Dell EqualLogic & NetApp SANs Microsoft Windows Server ADFS, SSO, MFA Microsoft Exchange Server Office 365 Windows VDI, VMware Horizon Capacity monitoring and planning ITIL AWS and or Azure (desirable) Personal and other skills Able to manage complexity: Accepts and works with ambiguity and complexity; Learns from past experiences and More ❯

expertise in administering Microsoft 365 (including SharePoint Online and Teams) and Google Workspace. Strong understanding of collaboration tools and document management systems. Experience with ITIL Service Management principles. Excellent problem-solving skills and the ability to work independently. Strong communication skills to effectively liaise with stakeholders at all levels. Desirable More ❯

expertise in administering Microsoft 365 (including SharePoint Online and Teams) and Google Workspace. Strong understanding of collaboration tools and document management systems. Experience with ITIL Service Management principles. Excellent problem-solving skills and the ability to work independently. Strong communication skills to effectively liaise with stakeholders at all levels. Desirable More ❯

with Veeam and VMware products Experience with ERP systems and mobile device management Participation in IT-related project work Microsoft certifications and/or ITIL qualification Previous experience in a small to medium enterprise (SME) environment What You’ll Achieve This role supports the delivery of our clients company strategy More ❯

work order to sales order/service order). Familiarity with integration tools and platforms. Strong knowledge of REST APIs, IDoc, BAPI. Experience with ITIL practices and service management frameworks. Exposure to Agile and DevOps environments. About us With over 20,000 employees across the globe, we work at the More ❯

PowerApps, Power Automate, and Power BI. SQL DBA and Azure-hosted service management skills are a bonus. An understanding of IT service methodologies (e.g., ITIL) and information security best practices. Proven ability to deliver technical solutions tailored to business needs. Stakeholder engagement skills at all organisational levels, including senior executives. More ❯

PowerApps, Power Automate, and Power BI. SQL DBA and Azure-hosted service management skills are a bonus. An understanding of IT service methodologies (e.g., ITIL) and information security best practices. Proven ability to deliver technical solutions tailored to business needs. Stakeholder engagement skills at all organisational levels, including senior executives. More ❯

PowerApps, Power Automate, and Power BI. SQL DBA and Azure-hosted service management skills are a bonus. An understanding of IT service methodologies (e.g., ITIL) and information security best practices. Proven ability to deliver technical solutions tailored to business needs. Stakeholder engagement skills at all organisational levels, including senior executives. More ❯

resolve issues in a timely and efficient manner. Qualifications Bachelor’s degree in Information Technology, Computer Science, or a related field. Professional certifications in ITIL, Agile (e.g., Scrum Master), and Project Management (e.g., PMP) are highly desirable. Minimum of 5 years of experience in service design and transition roles, with More ❯

resolve issues in a timely and efficient manner. Qualifications Bachelor’s degree in Information Technology, Computer Science, or a related field. Professional certifications in ITIL, Agile (e.g., Scrum Master), and Project Management (e.g., PMP) are highly desirable. Minimum of 5 years of experience in service design and transition roles, with More ❯

system and collaborate with cross-functional teams to integrate Remedy with other enterprise applications. Your skills and experience BMC Remedy ITSM Certification. Understanding of ITIL framework and best practices. Experience in cloud-based deployments of Remedy application. Wide-ranging experience in developing and customising workflows and integrations. Your security clearance More ❯

years of experience in IT support or service desk roles, with 12 years in a leadership role Proficient in service management tools (e.g. ServiceNow); ITIL knowledge is a plus Strong communication and leadership skills Committed to delivering exceptional customer service Competitive salary and bonus, plus a comprehensive benefits package including More ❯

Proficiency in troubleshooting and resolving complex 3rd line technical issues. Technical experience in supporting a MacOS and iOS estate (Jamf). Solid understanding of ITIL processes, particularly in incident, problem and change management. Familiarity with PowerShell or scripting for automation and reporting tasks. Excellent communication skills, capable of conveying technical More ❯