51 to 75 of 123 ITIL Jobs in Manchester

dynamic, challenging environments. Knowledge of Agile methodologies and ServiceNow platform applications. Passion for delivering impactful solutions and growing the practice. Certifications in Prince2, Agile, ITIL, ServiceNow System Administration, Application Development, Implementation, and Architecture. Connect to your business - Technology and Transformation We combine innovative thinking, expertise, and collaboration to solve major More ❯

integration Excellent communication skills - you’ll be just as comfortable speaking with end users as you are with Directors or suppliers Relevant professional certifications (ITIL, Prince2, Microsoft, Six Sigma, etc.) are a plus Why Join? Be at the forefront of system transformation in a values-led organisation Collaborate with a More ❯

integration Excellent communication skills - you ll be just as comfortable speaking with end users as you are with Directors or suppliers Relevant professional certifications (ITIL, Prince2, Microsoft, Six Sigma, etc.) are a plus Why Join? Be at the forefront of system transformation in a values-led organisation Collaborate with a More ❯

support business objectives and ensure effective communication. Requirements: Proven experience IT support leadership or service desk management roles Strong understanding of service desk tools, ITIL framework, and Office 365. Excellent leadership, communication, and customer service skills. Skilled in performance analysis, conflict resolution, and decision-making under pressure. Adaptable and collaborative More ❯

support business objectives and ensure effective communication. Requirements: Proven experience IT support leadership or service desk management roles Strong understanding of service desk tools, ITIL framework, and Office 365. Excellent leadership, communication, and customer service skills. Skilled in performance analysis, conflict resolution, and decision-making under pressure. Adaptable and collaborative More ❯

skills, with the ability to collaborate cross-functionally. Proficient in using service and CRM tools such as ServiceNow, Salesforce, and Office 365. Familiar with ITIL framework and IT systems/networks. Able to prioritise and manage workloads in a fast-paced environment. A self-starter, team player, and resilient problem More ❯

skills, with the ability to collaborate cross-functionally. Proficient in using service and CRM tools such as ServiceNow, Salesforce, and Office 365. Familiar with ITIL framework and IT systems/networks. Able to prioritise and manage workloads in a fast-paced environment. A self-starter, team player, and resilient problem More ❯

multiple projects and clients Ability to obtain SC and/or NPPV3 clearance Highly Desirable Skills: Experience in MSP or Professional Services, understanding of ITIL Knowledge of Dell EMC storage solutions Experience with hyper-converged infrastructure (VxRail, vSAN, Nutanix) Disaster recovery and business continuity planning Infrastructure automation tools (Ansible, Terraform … PowerShell) Microsoft Azure Administrator Certification VMware Certified Professional (VCP) Experience with Docker in Debian-based environments ITIL Foundation Certification Colleague Benefits: We value our people and offer: 25 days paid leave + Bank Holidays Contributory Pension Scheme (up to 7%) Employee Assistance Programme Company sick pay (after qualifying period) Financial More ❯

owning and managing problem records, including perform Root Cause Analysis (RCA). Can demonstrate working knowledge Change and Incident management principles working within the ITIL framework. You and your role As a Senior Infrastructure Engineer for Mobile Device Services, you'll be in charge of maintaining and managing all aspects More ❯

s) such as the AWS Associate level certifications - Familiarity with Cloud services with a focus on high availability and fault tolerant design - Knowledge of ITIL/Lean Processes - Ability to work in ambiguous environments - Demonstrated critical thinking and logical problem solving skills - Experience with data manipulation and/or automation More ❯

infrastructure tasks to reduce manual effort Liaise and manage vendor relationships (e.g., IBM, DELL, Broadcom) Manage risk and cost associated with infrastructure services Support ITIL-aligned change, incident, and problem management processes Ensure service quality and compliance with internal security, audit, and risk requirements Collaborate with stakeholders across business and More ❯

infrastructure tasks to reduce manual effort Liaise and manage vendor relationships (e.g., IBM, DELL, Broadcom) Manage risk and cost associated with infrastructure services Support ITIL-aligned change, incident, and problem management processes Ensure service quality and compliance with internal security, audit, and risk requirements Collaborate with stakeholders across business and More ❯

infrastructure tasks to reduce manual effort Liaise and manage vendor relationships (e.g., IBM, DELL, Broadcom) Manage risk and cost associated with infrastructure services Support ITIL-aligned change, incident, and problem management processes Ensure service quality and compliance with internal security, audit, and risk requirements Collaborate with stakeholders across business and More ❯

IT team to escalate infrastructure or network-related issues. Support asset and hardware procurement and ensure appropriate stock levels. Maintain accurate documentation and follow ITIL-aligned service desk processes. Key Skills & Experience Solid experience in a 2nd line or advanced service desk role. Strong knowledge of Windows 10/ More ❯

IT team to escalate infrastructure or network-related issues. Support asset and hardware procurement and ensure appropriate stock levels. Maintain accurate documentation and follow ITIL-aligned service desk processes. Key Skills & Experience Solid experience in a 2nd line or advanced service desk role. Strong knowledge of Windows 10/ More ❯

IT team to escalate infrastructure or network-related issues. Support asset and hardware procurement and ensure appropriate stock levels. Maintain accurate documentation and follow ITIL-aligned service desk processes. Key Skills & Experience Solid experience in a 2nd line or advanced service desk role. Strong knowledge of Windows 10/ More ❯

customers Witness Avaya ACR Verint Calabrio 9.5/11.5 Nice CXone CTI servers Mitel SBC - DTMF Analogue to digital/transition Desirable Familiar with ITIL processes for IT service management Working knowledge of modern telephony/VOIP technologies Experience in Azure and AWS including firewall configuration Familiarity with public cloud More ❯

best practices and operational procedures. Collaboration & Stakeholder Management – Engage with senior stakeholders, technology teams, and business units to ensure smooth service delivery. Key Requirements: ITIL v4 Foundation certification (mandatory). Proven experience in Service Management, IT Operations, or Risk Management . Strong background in Incident, Problem, and Change Management . More ❯

best practices and operational procedures. Collaboration & Stakeholder Management – Engage with senior stakeholders, technology teams, and business units to ensure smooth service delivery. Key Requirements: ITIL v4 Foundation certification (mandatory). Proven experience in Service Management, IT Operations, or Risk Management . Strong background in Incident, Problem, and Change Management . More ❯

VMware ESXi 6.0>, Hyper-V), Citrix desirable Previous experience around migrations e.g. Exchange on-prem to Office 365, Exchange Online etc. Any certifications around ITIL, PRINCE2 and within Microsoft and Cloud space with be a bonus In this position, you will achieve exposure to a range of exciting project work More ❯

growth. Key Requirements: Proven advanced support and troubleshooting skills. Essential: Strong experience with monitoring tools (Instana, Splunk, Solarwinds, Prometheus, Grafana). Windows & Linux troubleshooting. ITIL environment experience. Understanding of website hosting (DNS, HTTP/S, Certs, basic networking). Excellent communication skills. AWS knowledge is a plus. Benefits: Salary More ❯

growth. Key Requirements: Proven advanced support and troubleshooting skills. Essential: Strong experience with monitoring tools (Instana, Splunk, Solarwinds, Prometheus, Grafana). Windows & Linux troubleshooting. ITIL environment experience. Understanding of website hosting (DNS, Certs, basic networking). Excellent communication skills. AWS knowledge is a plus. Benefits: Salary: £45,000 Company bonus More ❯

growth. Key Requirements: Proven advanced support and troubleshooting skills. Essential: Strong experience with monitoring tools (Instana, Splunk, Solarwinds, Prometheus, Grafana). Windows & Linux troubleshooting. ITIL environment experience. Understanding of website hosting (DNS, HTTP/S, Certs, basic networking). Excellent communication skills. AWS knowledge is a plus. Benefits: Salary More ❯

flexible working! What they are looking for: 3+ year's ServiceNow implementation experience Strong understanding of Sec-Ops/IRM/GRC module implementations ITIL methodologies Excellent communication skills & ability to manage stakeholders Competent with all aspects of development, design & build through projects Well versed with Java, HTML, CSS, Python More ❯

flexible working! What they are looking for: 3+ year's ServiceNow implementation experience Strong understanding of Sec-Ops/IRM/GRC module implementations ITIL methodologies Excellent communication skills & ability to manage stakeholders Competent with all aspects of development, design & build through projects Well versed with Java, HTML, CSS, Python More ❯