1 to 25 of 29 Performance Metrics Jobs in Manchester

Corporate Marketing Operations Manager

Hiring Organisation
Avalere Health
Location
Manchester, United Kingdom
Employment Type
Full Time
Medical, and Marketing. The role is central to the effective functioning of Corporate Marketing, providing the team with the platform integration, resourcing visibility and performance insight required to plan and deliver on strategic goals with confidence. What You'll Do Operational excellence and process management Develop a culture … with digital specialists, creatives and senior stakeholders across the business. Balance competing operational demands while maintaining consistency and reliability across the team's systems. Performance, metrics, and reporting Manage and optimize metrics and ROI reporting for Marketing projects, including LinkedIn performance, paid campaigns, internal comms ...

Corporate Marketing Operations Manager

Location
Manchester, England, United Kingdom
Medical, and Marketing The role is central to the effective functioning of Corporate Marketing, providing the team with the platform integration, resourcing visibility and performance insight required to plan and deliver on strategic goals with confidence Operational excellence and process management Develop a culture and processes of operational excellence … with digital specialists, creatives and senior stakeholders across the business Balance competing operational demands while maintaining consistency and reliability across the team’s systems Performance, metrics, and reporting Manage and optimize metrics and ROI reporting for Marketing projects, including LinkedIn performance, paid campaigns, internal comms ...

Digital Media Agency Lead

Location
Bury, England, United Kingdom
management of key agency relationships, ensuring partners deliver against JD's commercial objectives, growth targets and customer acquisition goals. Working across Digital Media and Performance, alongside Brand, Analytics, Finance, Procurement and Technology, the role will develop best-in-class supplier governance frameworks, optimise media partner performance, and maximise … globally, this role will be instrumental in ensuring agency partners support the business with innovation, operational excellence and measurable commercial impact. Key Responsibilities Agency Performance Leadership Own the performance management framework for JD Sports' media agencies. Develop and maintain supplier scorecards that measure business impact, media effectiveness, service ...

Enterprise Incident Manager Senior

Location
Manchester, England, United Kingdom
capabilities. Develop and maintain the roadmap for the evolution of the Enterprise Incident Management capability, including automation, tooling, integration, and resilience enhancement initiatives Review performance metrics, trend data, and operational insights to identify improvement opportunities. Develop executive reporting, dashboards, and management information to support decision‐making and risk … coverage models, support structures, and operating procedures are in place to maintain effective 24x7 incident management capabilities across all regions. Establish clear accountability and performance expectations across incident management activities and stakeholders. Foster strong partnerships across Technology, Operations, Product, Risk, Commercial, and Customer Experience teams. Support the ongoing development ...

SIAM Release Analyst

Location
Manchester, England, United Kingdom
services. The Release Analyst will coordinate cross-supplier release planning, provide oversight of release execution, and ensure suppliers meet their release management obligations and performance commitments. Through effective governance, collaboration, continuous improvement, and data-driven reporting, the role contributes to improved service quality, enhanced end-user experience, increased operational … services.Facilitate cross-supplier release planning meetings and governance forums, promoting collaboration and ensuring alignment across service towers and delivery teams.Produce release schedules, management information, performance metrics, and reporting to support operational oversight and informed decision-making.Support continual improvement initiatives by analysing release performance, capturing lessons learned ...

SIAM SACM Manager

Location
Manchester, England, United Kingdom
contractual obligations.Oversee configuration audits, data quality reviews, and compliance activities, ensuring risks, discrepancies, and control weaknesses are identified and addressed.Produce and present SACM reporting, performance metrics, and management information, providing insights to support operational governance, risk management, and decision-making.Drive continual improvement initiatives to enhance CMDB accuracy, asset … visibility, process maturity, and supplier performance, contributing to improved service resilience and operational effectiveness across the SIAM ecosystem.You can bring your whole self to work. At Capgemini, striving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built ...

Product Manager - Event Experiences

Location
Manchester, England, United Kingdom
Measure and improve outcomes by defining KPIs such as registration conversion, attendance, engagement, session participation, attendee satisfaction, quality of experience, adoption quality and platform performance; analyse usage data, feedback and event insights to drive continuous improvement and demonstrate ROI. Lead supplier collaboration and integration alignment for attendee-facing technologies … capabilities. Strong stakeholder, supplier and customer success skills, combined with analytical decision-making and the ability to use data, feedback, adoption patterns and event performance metrics to drive continuous improvement and value realisation. To qualify for the role, you must have Relevant experience in product management, product ownership ...

Senior Project Manager (Acquisition Integration)

Location
Manchester, England, United Kingdom
integration timeline or deliverables. Proactively resolve issues and escalate where necessary. Governance & Reporting: Produce clear progress reporting for the integration governance structures, track key performance metrics, and report on integration status, risks, and progress to executive leadership. Change Management: Act as a change champion ensuring clear communication, training ...

Marketplace Manager - THG Nutrition | Myprotein New UK, Manchester

Location
Manchester, England, United Kingdom
fuel growth and margin control. You will play a critical role in ensuring we hit commercial KPIs through proactive tracking, internal alignment, and sharp performance analysis. While a strong working knowledge of Amazon is essential, success in this role will be determined by your ability to think strategically, manage … Manager You'll Budget Ownership: Manage and monitor the marketplace budget, ensuring spend is aligned with agreed parameters while supporting revenue growth objectives. Target Performance: Take ownership of top-line revenue targets for Amazon and other marketplaces, working with internal stakeholders to deliver commercial goals. Strategic Input: Work closely ...

Senior Analyst — Customer (Beauty)

Location
Manchester, England, United Kingdom
end. As a Senior Analyst — Customer (Beauty) , you will: Customer Analytics Own analytical projects across the customer lifecycle — acquisition, retention, CRM, loyalty, marketing performance and personalisation Build customer segmentations, cohort analyses and behavioural models that the business can act on Analyse marketing channel performance — understanding what drives efficient … scripts — producing accurate, well‐documented analysis Work with the Engineering team to understand the customer data model Build dashboards and reports that communicate customer performance clearly Stakeholder Engagement Present findings to the Customer Lead and Beauty stakeholders — translating complex analysis into clear business recommendations Manage ad hoc analytical requests ...

Service Desk Manager

Hiring Organisation
Candour Solutions Limited
Location
Altrincham, Cheshire, North West, United Kingdom
Employment Type
Permanent
Salary
£60,000
combine technical leadership, service delivery, people management, customer engagement and pre-sales support. Responsibilities Lead and develop the technical team, including recruitment, mentoring and performance management. Oversee day-to-day service delivery, ensuring customer expectations and SLAs are consistently met. Manage team workloads and resource allocation across support … requirements. Act as a senior escalation point for complex technical and customer issues. Support technical discussions around solutions, projects and ongoing customer requirements. Monitor performance metrics and identify opportunities to improve processes and service quality. Work with senior management on future team structure, recruitment and technical development. Essential ...

Senior Product Manager (Payments Platform)

Location
Manchester, England, United Kingdom
Insight: Stay ahead of industry trends and regulatory changes (like PSD3) to ensure Ryft remains compliant and competitive. Product Success: Define and track key performance metrics to measure the impact of new features and inform future iterations. Experience & Skills Required Fintech/Payments Background: Proven experience managing ...

Associate Director Protection & Control (P&C) Design Engineer - UK Grid Network

Location
Manchester, England, United Kingdom
client deliverables Manage and grow the P&C engineering team, including recruitment, onboarding, and capability development Monitor and improve team billability, utilisation, and performance metrics Support major bids and proposals, contributing to technical strategy and resource planning Undertake site visits and non-intrusive surveys as required for design ...

Senior Manager, Field Engineering

Location
Manchester, England, United Kingdom
architectural deep dives alongside your team. Managing team operational cadences, including conducting structured 1:1s, building individual professional development plans, and tracking team performance metrics. Driving strategic Go-To-Market (GTM) initiatives and business operationalization to expand our global footprint and deliver measurable revenue growth over the next ...

Partner Acquisition Lead (Mortgages & Savings)

Location
Manchester, England, United Kingdom
partners while working to achieve set objectives. Working in conjunction with the marketing team to launch new resources and initiatives for partners. Analysing partner performance metrics to ensure each collaboration positively impacts the business and yields a consistent flow of quality leads. Overseeing the settlement process to guarantee ...

Sales Manager - Systems Integrator

Location
Greater Manchester, England, United Kingdom
environment. With experienced sellers, strong leadership support, and clear growth plans already in place, the successful candidate will bring structure, motivation, and data-driven performance management to elevate team results. This role offers a clear succession pathway into senior leadership, with direct mentoring from an experienced Sales Director, while … achieve and exceed revenue targets. Drive pipeline strategy, deal reviews, and forecast accuracy using a structured, data-led approach. Implement consistent sales cadence, performance metrics, and accountability across the team. Support AEs in high-value client meetings and strategic opportunities. Motivate and inspire the team, creating a high ...

SDR Manager - Systems Integrator

Location
Greater Manchester, England, United Kingdom
Assess the current SDR structure, processes, and tooling, implementing improvements where needed. Design and execute targeted outbound campaigns, plays, and account-based strategies. Own performance metrics, forecasting, and reporting for SDR output. Create a culture of high accountability, high energy, and continuous improvement. Work closely with sales … creating and running campaigns, plays, and structured prospecting strategies. Hands-on leadership style with a passion for coaching and development. Data-driven approach to performance management and forecasting. Ability to introduce process, structure, and measurable improvement. Benefits: Opportunity to build and shape a function with full leadership backing. Clear ...

IT Project Manager, Secondary Care

Location
Salford, England, United Kingdom
ensuring project deliverables meet agreed standards, budgets and timelines Ensure project and product quality reviews occur on schedule and according to procedure Proactively monitor performance metrics, implementing preventive and corrective actions as needed What You’ll Bring Significant professional experience in IT project management, IT delivery or technology ...

Salesforce Service Cloud Lead

Hiring Organisation
Accenture
Location
Manchester, UK
Employment Type
Full-time
modernisation initiatives. Deep understanding of customer service operations, including: Contact centre and call centre operationsCase managementOmnichannel serviceWorkforce productivityKnowledge managementDigital self-serviceCustomer support operating modelsService metrics and performance managementProven ability to engage and influence senior executives and conduct strategic conversations with CIO-level stakeholders on customer service technology, organisational … agentic AI will reshape customer service organisations over the coming years. Proven ability to architect enterprise-scale Salesforce Service solutions while balancing scalability, security, performance, maintainability and operational excellence. Strong commercial and consulting skills, including business case development, roadmap definition, executive storytelling and stakeholder management. Experience developing industry-leading ...

SDR Manager (HF1360384)

Location
Manchester, England, United Kingdom
cloud, cybersecurity, and managed services across both private and public sector clients, this is a role for someone who can bring structure and consistent performance to an established SDR function rather than build one from a standing start. Company Snapshot A large, well-established IT solutions and managed services … services portfolio Partnering with sales and marketing leadership to align pipeline generation with revenue priorities across private and public sector segments Owning SDR performance metrics — activity, conversion, and pipeline contribution What We're Looking For Proven experience managing or leading an SDR/BDR team, ideally within ...

Sr. Account Manager, WWPS ISV Sales, PARTNERS-PS

Location
Manchester, England, United Kingdom
bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here … matrix organization, including managing details, keeping multiple tasks/projects on track, and influencing others Preferred Qualifications Experience in exceeding quota and key performance metrics Experience driving technological and process innovation Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central ...

Head of Data Services

Location
Manchester, England, United Kingdom
Professional Services, Product, Engineering, Sales and divisional leadership to shape LGR delivery capability, commercial propositions, implementation planning and customer messaging. Operational Excellence and Service Performance Own operational performance across utilisation, forecasting, capacity planning, delivery predictability, margin and financial efficiency. Establish and enforce standardised delivery methods, governance, estimation practices … experience, likely gained over 5+ years, running Data Services, Data Migration, ETL or Professional Services delivery functions, with direct accountability for people leadership, operational performance, customer delivery and commercial outcomes, not only technical workstreams or individual delivery assignments. Proven experience building, developing and scaling operational delivery teams, setting goals ...

Product & Propositions Architect

Location
Manchester, England, United Kingdom
drive product innovation and improve customer journeys. You will monitor market trends, define priorities, and lead launches with strong emphasis on governance, compliance and performance metrics within the Barclays framework. #J-18808-Ljbffr ...

Resident Experience & Support Manager

Hiring Organisation
MCR Property Group
Location
Greater Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£45,000
feedback. Analyse survey results and convert findings into actionable improvement plans. Deliver detailed insight reports for senior leadership teams. Maintain resident experience dashboards and performance metrics. Monitor satisfaction trends across sites, demographics and resident groups. Benchmark resident experience performance against sector standards. Present resident insight and recommendations … external complaint reviews. Support annual ANUK compliance audits and reviews. Deliver complaint handling training and guidance to site teams. Produce ANUK compliance and complaints performance reports. Data Analysis & Continuous Improvement Analyse resident experience, operational and performance data. Produce reports. Monitor trends relating to: Resident satisfaction Retention Rebooking Wellbeing ...

Head of Game Design

Hiring Organisation
GSA Techsource Ltd
Location
Manchester, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£75,000 - £95,000 per annum
critical leadership position within the studio, offering the opportunity to help build and develop a high-performing team focused on game mechanics, mathematical performance, and product delivery. Working closely with the Head of Studio, you will lead a team of Game Designers and Mathematicians whilst remaining hands … games are mathematically robust, commercially successful, and aligned with product objectives. You will play a key role in defining game mechanics, balancing gameplay, analysing performance, and validating concepts through simulation and modelling. Key responsibilities include: Leading and developing a team of Game Designers and Mathematicians. Working closely with ...