20 of 20 Performance Metrics Jobs in Manchester

includes configuring SAP modules, customizing functionalities, and designing processes that align with business goals while adhering to best practices. Support and Maintenance: implementing enhancements or updates to optimize system performance and usability for P2P (Procure to Pay), S2C (Sales to Cash), R2R (Record to Report) and H2R (Hire to Retire) modules. Typical duties include (but are not limited to … lifecycle, from concept to release, working closely with engineering teams to define technical requirements, address implementation challenges, and maintain product integrity throughout the process. § Monitor project progress, track key metrics, and implement mitigation strategies to ensure timely delivery of high-quality products and applications. § Facilitate transparent communication channels with internal and external stakeholders to keep all parties informed and … engaged. § Present product plans, status updates, and performance metrics to leadership and other relevant forums, ensuring alignment with strategic priorities and organisational goals. § Solicit and incorporate feedback from customers, partners, and end-users to validate assumptions and drive product innovation. § Foster a culture of collaboration where ideas flow freely and collective problem-solving leads to innovative solutions. § Build More ❯

Drive digital transformation initiatives to replace legacy call centre systems with modern, efficient technologies. - Collaborate with stakeholders to design and implement scalable contact centre solutions. - Monitor and improve operational performance, ensuring service levels and KPIs are consistently met. - Provide expert advice on best practices in contact centre management and customer engagement. - Manage vendor relationships and ensure seamless integration of … systems - Strong knowledge of contact centre technologies and platforms - Excellent stakeholder management and communication skills - Ability to lead cross-functional teams and manage multiple projects - Analytical skills to monitor performance metrics and drive improvements - Vendor and supplier management experience - Change management and training delivery - Strategic planning and operational execution - Customer experience and service excellence focus Software/Tools More ❯

Drive digital transformation initiatives to replace legacy call centre systems with modern, efficient technologies. - Collaborate with stakeholders to design and implement scalable contact centre solutions. - Monitor and improve operational performance, ensuring service levels and KPIs are consistently met. - Provide expert advice on best practices in contact centre management and customer engagement. - Manage vendor relationships and ensure seamless integration of … systems - Strong knowledge of contact centre technologies and platforms - Excellent stakeholder management and communication skills - Ability to lead cross-functional teams and manage multiple projects - Analytical skills to monitor performance metrics and drive improvements - Vendor and supplier management experience - Change management and training delivery - Strategic planning and operational execution - Customer experience and service excellence focus Software/Tools More ❯

organisation, through effective end to end organisational design, manpower and talent planning. You will also help to power our leaders, acquire and grow our talent and build a high-performance accountable and engaged culture. This requires a strong balance of strategic thinking, business and financial acumen as well as proactive solutions, and data and insight led operational delivery, in … into simple, actionable People initiatives that deliver organisational effectiveness, aligned to organisational goals. Developing strong, credible proactive and valued relationships at all levels, championing inclusion and creating an engaged performance culture enhancing TalkTalk’s reputation. Elevating leadership impact by shaping & delivering key development initiatives that build capability, drive accountability, and support a high-performance, agile, can-do culture. … place at the right time to achieve our goals, carefully considering requirement/impact of contractor/outsourced resources, legal & best practice considerations and future growth. Culture specialist Embedding performance metrics and frameworks that assess and enhance individual and organisational performance and promote a continuous improvement culture. Building a positive climate where concerns are addressed and conflicts More ❯

through blogs, whitepapers, and case studies Plan and execute impactful events—webinars, trade shows, conferences Drive joint campaigns with partners to maximise visibility and engagement Use analytics to optimise performance and report on ROI What You'll Bring: Proven B2B marketing experience with strong strategic and creative chops Expertise in digital marketing, CRM (ideally Pipedrive), campaign automation and Power … BI Excellent communication and stakeholder management skills Strong analytical mindset with a passion for performance metrics Experience in brand building and content strategy Ability to manage budgets and cross-functional collaboration As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye More ❯

client and ourselves Adaptability & Learning: Have a commitment to continuous learning, with the ability to adapt quickly to new technologies and client contexts, and comfort operating in ambiguity Key performance metrics for this role: 1. Business Growth through proposition success Grow Snowflake at AND (target TBC) Proposition development: engagement of market and wider AND with the proposition 2. More ❯

and execute the marketing strategy through engaging PR and marketing campaigns across various channels including email marketing, direct mail, social media, digital and thought leadership. Monitor and analyse campaign performance metrics, track ROI and provide regular reports to senior management. Collaborate with the internal marketing team to produce engaging marketing campaigns Stay updated on industry trends and best More ❯

client and ourselves Adaptability & Learning: Have a commitment to continuous learning, with the ability to adapt quickly to new technologies and client contexts, and comfort operating in ambiguity Key performance metrics for this role: 1. Business Growth through proposition success Help to grow Snowflake at AND (target TBC) Proposition development: engagement of market and wider AND with the More ❯

Prepare and deliver compelling proposals, presentations, and contracts that align with client needs and company goals. Reporting: Track and report on key business development activities, prospecting, sales cycle, and performance metrics. Team Leader Skills: Ability to manager a team and their performance. Define clear KPI's. Ensure expectations and objectives are set and understood. Be high motivated and motivate More ❯

closure and handover to delivery teams. Revenue Growth & Commercial Leadership * Consistently achieve and exceed revenue and margin targets.* Negotiate and close complex managed service and technology contracts.* Monitor commercial performance and adjust strategy where needed. Collaboration & Team Engagement * Work closely with technical, delivery, operations, and marketing teams to ensure seamless client engagement.* Act as a senior commercial leader, providing … input, mentoring, and direction to wider sales colleagues.* Report to senior leadership on pipeline performance, forecasts, and strategic wins. Industry Presence * Represent the business at industry events, trade shows, and networking opportunities.* Build a strong network within the IT Managed Services and wider commercial technology sector. Key Qualifications & Experience Education & Experience * Proven track record in business development or commercial … a proactive, results-driven approach.* Highly motivated self-starter able to build and lead business development initiatives from scratch.* Excellent interpersonal and influencing skills, with a strong executive presence. Performance Metrics * Success in this role will be measured by:* Annual revenue and margin growth achieved.* Value and number of new client contracts secured.* Expansion of market share within More ❯

closure and handover to delivery teams. Revenue Growth & Commercial Leadership * Consistently achieve and exceed revenue and margin targets. * Negotiate and close complex managed service and technology contracts. * Monitor commercial performance and adjust strategy where needed. Collaboration & Team Engagement * Work closely with technical, delivery, operations, and marketing teams to ensure seamless client engagement. * Act as a senior commercial leader, providing … input, mentoring, and direction to wider sales colleagues. * Report to senior leadership on pipeline performance, forecasts, and strategic wins. Industry Presence * Represent the business at industry events, trade shows, and networking opportunities. * Build a strong network within the IT Managed Services and wider commercial technology sector. Key Qualifications & Experience Education & Experience * Proven track record in business development or commercial … a proactive, results-driven approach. * Highly motivated self-starter able to build and lead business development initiatives from scratch. * Excellent interpersonal and influencing skills, with a strong executive presence. Performance Metrics * Success in this role will be measured by: * Annual revenue and margin growth achieved. * Value and number of new client contracts secured. * Expansion of market share within More ❯

growth. Collaborate with external suppliers, outsourced development teams, and managed service providers. Maintain and upgrade the IT estate to ensure systems remain current, secure, and effective. Report on IT performance metrics at monthly meetings and drive improvement initiatives. Assist with IT budget planning, monitoring, and approvals. Manage internal IT projects, ensuring smooth delivery and regular stakeholder updates. Identify More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

campaign creation and coordination with outsourced partners if needed Plan and execute marketing campaigns such as Go-to-Market and partner co-branded campaigns (white-label) Track and analyse performance metrics across campaigns and platforms Support the preparation of branded materials, including white-label assets for resellers Identify new growth opportunities across digital platforms and audiences Participate in More ❯

campaign creation and coordination with outsourced partners if needed Plan and execute marketing campaigns such as Go-to-Market and partner co-branded campaigns (white-label) Track and analyse performance metrics across campaigns and platforms Support the preparation of branded materials, including white-label assets for resellers Identify new growth opportunities across digital platforms and audiences Participate in More ❯

to the Sales Director and Account Directors Managing deal registration processes with technology vendors Working collaboratively with Account Directors to manage customer renewals Preparing and delivering sales reports and performance metrics Coordinating sales operations and ensuring processes run smoothly Identifying improvements to enhance sales support processes Providing flexible and ongoing support across all areas of the sales function More ❯

trajectory.You will be a figurehead in the reporting of capital investment appraisal process, covering both pre and post investment appraisal. Building and monitoring dashboards measuring KPI’s and key performance metrics to support the production of weekly, monthly and annual reporting with commentary.Supporting stakeholders across the organisation is a key aspect to the role, however we have the … working from home if desired. Salary at c£70,000 to £75,000 basic plus bonus 25 days paid holiday plus bank holidays Pension (6% matched) Personal and company performance bonus Training & development budget More ❯

You will be a figurehead in the reporting of capital investment appraisal process, covering both pre and post investment appraisal. Building and monitoring dashboards measuring KPI's and key performance metrics to support the production of weekly, monthly and annual reporting with commentary. Supporting stakeholders across the organisation is a key aspect to the role, however we have … working from home if desired. Salary at c£70,000 to £75,000 basic plus bonus 25 days paid holiday plus bank holidays Pension (6% matched) Personal and company performance bonus Training & development budget More ❯

Monitor market trends and competitor activities to inform strategic decisions. Collaborate with internal teams to ensure seamless delivery of services to clients. Maintain accurate records of sales activities and performance metrics. Profile A successful Sales Manager should have: Proven experience in a sales leadership role, ideally within the SaaS or IT Channel A strong track record of meeting or More ❯

on improving the sales cycle, efficiencies and SDR team. This will be a strategic and hands-on Sales Ops role to lead and optimize the sales processes, technology and performance insights as the business grows further. This is a newly dedicated hire due to growth. This role will reduce friction and introducing efficiency and scalability to the sales process … through pipeline and funnel analysis, success and loss reporting and identify trends to inform decisions Key Areas: Sales Process Optimisation: Streamlining and Optimising Sales Tools Pipeline and Funnel Analysis Performance Insights Cross-functional Collaboration Data Integrity & Governance What you will bring: Experience in sales operations or revenue operations, Ideally within a B2B SaaS or high-growth tech environment. Proven … expertise in HubSpot CRM and Gong Expertise in sales processes, funnel management, and performance metrics. Strong analytical and problem-solving skills Experience supporting sales forecasting, pipeline reviews, and cross-functional revenue planning. Excellent communication and collaboration skills Strong project management capabilities The will be based in Manchester City Centre, with 4 days onsite 1 day remote working + other More ❯