Contract Helpdesk Manager/2nd-Line Support (Dynamics365) Contract length: 4months Location: Merseyside 3 days working week Start date: ASAP Purpose of the role Our retail client is migrating from Microsoft AX 2008 to Dynamics365 . This project will cover the next 20days pre post-go-live and throughout a … Support the IT Manager with Standard Operating Procedures (SOPs) and performance metrics that will endure after contract end. Act as the escalation point for Dynamics365, Windows and O365 issues Triage SQL queries. Key responsibilities Team leadership & scheduling manage workloads, rotas and on-call cover for two Service Desk Engineers. Ticket … triage & resolution own Priority 13 incidents, ensuring 5days) by Week6. Dynamics365 & SQL support execute queries, analyse locks and potentially guide data-fix requests. Process design & documentation With guidance from IT Manager to create/maintain SOPs and knowledge-base articles for the top20 recurring issues. Metrics & reporting establish dashboards for More ❯
at all levels to gather requirements, analyse processes and recommend optimal solutions. Stay up to date with the latest MS Azure, Power Platform and D365 features and best practices. Fully participate in team planning and work with colleagues to continuously improve the team’s performance. Essential Knowledge, Skills & Experience Experience … or ELT patterns Synapse Link for Dataverse Dataverse, Data Flows, Cloud Flows, DAX and Power Platform implementations Synchronisation methods for Synapse and Fabric from D365 FTP/STFP configurations and services Web services, SaaS and PaaS development More ❯
understanding of the value that closely integrated applications will deliver and the tightly bound systems requirements: Key applications: ServiceNow - Customer Service Management MicrosoftDynamics 365. Salesforce. MicrosoftDynamics Great Plains. aBILLity. Duties and Responsibilities Group Technology Systems Roadmap - own the plan and systems strategy covering Pentesec … and owned by both the business and technology teams, and has a definitive roadmap based on business requirements. Champion key business applications (especially Dynamics, ServiceNow and Great Plains); ensuring they are well supported and developed to realise genuine benefit to the business and, where appropriate, to Charterhouse customers. More ❯
liverpool, north west england, United Kingdom Hybrid / WFH Options
Camfil
travel are essential, as travelling to Camfil locations, mainly within Europe, will be required during the intensive implementation periods. If you are enthusiastic about D365 applications and love working in an international environment, this opportunity might be the right fit for you! Role Priorities: Driving implementation projects, in particular the … introduction of D365 modules in a number of international locations Development and optimization of existing D365 process solutions with a primary focus on the Projects module and related modules, in particular General ledger and Manufacturing. Management and development of system support for the business together with the users, the IT … in Information Technology Strong IT knowledge and professional experience, ideally in an international environment Technical background with a history of delivering successful implementations of D365 Solid knowledge of, including design and implementation experience in D365 Projects module and a real understanding of interactions of the module with the General ledger More ❯
liverpool, north west england, United Kingdom Hybrid / WFH Options
Adapt 365
Job Title: D365 F&O Solution Director Salary: £130k - £150k Location: UK (Home-based with travel to client sites) About the Role: Join one of the world's leading Microsoft Partners as a D365 F&O Solution Director. In this pivotal role, you will be responsible for securing, managing, and … delivering multinational D365 implementations. Key Responsibilities: Lead and manage large-scale D365 F&O programmes. Drive presales activities and secure new business. Oversee the delivery of complex, multinational implementations. Requirements: Extensive knowledge of D365 F&O, ideally from an FC or SA background. Proven experience in presales and programme delivery. … project management skills. Why Join them? Work with a globally recognised Microsoft Partner. Career pathways like no other Some of the largest & most complex d365 projects Globally Competitive salary and benefits. Flexible home-based role with travel to client sites. More ❯