long-term development of IT services. The successful candidate will demonstrate: Possession of or studying towards BTEC Level 3 Diploma in IT or equivalent A good working knowledge of M365 services, including Microsoft365 apps for Enterprise, Azure Active Directory, Exchange Online and Microsoft Teams. Backup solutions for on-premise, cloud and M365M365 tenant administration More ❯
long-term development of IT services. The successful candidate will demonstrate: Possession of or studying towards BTEC Level 3 Diploma in IT or equivalent A good working knowledge of M365 services, including Microsoft365 apps for Enterprise, Azure Active Directory, Exchange Online and Microsoft Teams. Backup solutions for on-premise, cloud and M365M365 tenant administration More ❯
and troubleshoot a wide range of IT hardware and software, including servers, desktops, firewalls, switches, and wireless networks Deploy and support Microsoft technologies such as Windows Server, Office365, Hyper-V, and Active Directory Manage users and permissions across Active Directory and Microsoft365 Assist with IT projects, including new system installs, office moves … support role (1st or 2nd line), preferably in an MSP or fast-paced environment Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPNs) Experience with Windows Server, Microsoft365, and virtualisation (Hyper-V) Confident communicator with excellent client-facing and problem-solving skills Full UK driving licence and access to a vehicle insured for business More ❯
and troubleshoot a wide range of IT hardware and software including servers, desktops, firewalls, switches, and wireless networks Deploy and support Microsoft technologies such as Windows Server, Office365, Hyper-V, and Active Directory Manage users and permissions across Active Directory and Microsoft365 Assist with IT projects including new system installs, office moves … support role (1st or 2nd line) , preferably in an MSP or fast-paced environment Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPNs) Experience with Windows Server , Microsoft365 , and virtualisation (Hyper-V) Confident communicator with excellent client-facing and problem-solving skills Full UK driving licence and access to a vehicle insured for business More ❯
Liverpool, Merseyside, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
Senior Technical Consultant - Copilot (AI Practice) - Remote-first (UK-based) Are you a seasoned technical consultant with a passion for AI and Microsoft technologies? We're working with a leading cloud consultancy that's seeking a Senior Technical Consultant - Copilot to help shape and deliver cutting-edge AI solutions using Microsoft365 Copilot and Copilot Studio. … rollout of Copilot technologies. You'll also contribute to internal strategy and help shape how AI is presented and delivered across the business. Responsibilities: Leading client engagements focused on M365 Copilot and Copilot Studio Designing and deploying AI solutions tailored to business needs Collaborating on AI strategy with senior leadership Scoping and creating proposals for client projects Conducting user and … data analysis to identify high-value use cases Creating demos and internal showcases of Copilot capabilities Providing mentorship and technical leadership to junior consultants Supporting Microsoft partnership activities and training sessions Requirements: Proven experience with Microsoft365 Copilot, Copilot Studio, and related technologies Strong understanding of AI concepts including LLMs, RAG, and prompt engineering Familiarity with More ❯
Liverpool, Merseyside, United Kingdom, Clubmoor Hybrid / WFH Options
MSite
development. At MSite, you can expect more. The Support Analyst role: MSite has an IT estate of over 100 endpoints, including PCs, Macs, and mobile devices, supported by a Microsoft365 cloud infrastructure. The Support Analyst plays a vital role in ensuring the smooth running of these systems by acting as a key point of contact for … of assets and stock. Assisting with Azure (Entra) Active Directory administration, including account creation, password resets, MFA and access management through conditional access policies. Providing support and administration for Microsoft365 services including Outlook, Teams, and SharePoint. Our ideal Support Analyst will have: Educated to BTEC/A-Level (ideally with an IT-related subject), but more More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Curveball Solutions
our proactive protection and compliance framework driving strategy, policy, and client-focused solutions. Your Mission in a Nutshell : Build security strategy, negotiate with clients, drive policy and compliance, manage M365 security, run workshops, produce tender responses. Elevate our cyber posture across all MSP services and build strong relationships with our marketing, customer experience and service partners to enhance our proposition. …/BYOD)to protect business continuity. Leading vulnerability assessments, penetration tests, firewall policy enforcement, and remediation efforts. Authoring compelling tender responses, clearly demonstrating technical capability and strategic value. Enhancing Microsoft365 security leveraging Purview, Conditional Access, MFA to safeguard modern workplaces. Ensuring compliance with GDPR (DPA 2018), Cyber Essentials (Basic & Plus), and ISO 27001, supported by frameworks … documentation. Hands-on expertise with MDM tools, penetration testing, and policy-based firewalls. Experience designing and delivering compliance aligned services across GDPR, Cyber Essentials, ISO 27001. Proficient in using Microsoft365 security stack: Purview, Defender, Conditional Access, MFA. Fluent in cybersecurity frameworks (CIA, NCSC, NIST) and modern threat prevention approaches. Why Curveball Make a real impact : You More ❯
St. Helens, Merseyside, North West, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
qualification. A Typical Day in the Job: Providing technical support to users via phone, email, and remote tools like ISL. Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365. Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android. Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met. Setting up and … tasks and support system configurations. Documenting tasks and updates in the ticketing system and communicating progress via Teams and 3CX. Youll also gain exposure to cloud technologies such as Microsoft365, Google Workspace, and Intune. Desired Qualities, Skills, and Knowledge: Essential: A clean UK driving licence and DBS check (required for visiting schools and client sites). … Windows and/or Mac computers. An interest in IT ticketing systems and remote desktop tools. Experience helping friends, family, or school with tech issues. Basic knowledge of VPNs, Microsoft365, or Google Workspace. A Grade 5/C in GCSE English and a Grade 4/C in GCSE Maths is required for this role. Youll More ❯
Employment Type: Advanced apprenticeships, Work From Home
Dentons Green, Merseyside, UK Hybrid / WFH Options
Baltic Apprenticeships
qualification. A Typical Day in the Job: Providing technical support to users via phone, email, and remote tools like ISL. Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365. Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android. Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met. Setting up and … tasks and support system configurations. Documenting tasks and updates in the ticketing system and communicating progress via Teams and 3CX. Youll also gain exposure to cloud technologies such as Microsoft365, Google Workspace, and Intune. Desired Qualities, Skills, and Knowledge: Essential: A clean UK driving licence and DBS check (required for visiting schools and client sites). … Windows and/or Mac computers. An interest in IT ticketing systems and remote desktop tools. Experience helping friends, family, or school with tech issues. Basic knowledge of VPNs, Microsoft365, or Google Workspace. A Grade 5/C in GCSE English and a Grade 4/C in GCSE Maths is required for this role. Youll More ❯
ll bring You will have previous experience working within a fast paced IT department, ideally in a first line response role, alongside: Knowledge of MS Windows Server, MS Office365, MS Active Directory, MS Exchange, Airwatch and MS Hyper-V, An understanding of ITIL principles would be advantageous. The ability to multitask and prioritise own workload whilst working More ❯
3rd Line Infrastructure Engineer required by Speke, Liverpool company. Skills required - Azure, Office365 Admin, Intune. This is a fantastic opportunity to play a pivotal role in a growing company, with a salary of up to £45k. As part of a small, dynamic IT department, you will directly impact the company's infrastructure and lead your own projects. … design and implementation to ongoing support. This role is ideal for someone who thrives on a challenge and wants to take full ownership of their work. Technical Skills: Cloud & Microsoft: Expert-level knowledge of Microsoft365, Azure, and InTune, with hands-on experience in cloud-based administration. Networking: Strong understanding of network configuration, including VLANs, DNS More ❯
3rd Line Infrastructure Engineer required by Speke, Liverpool company. Skills required - Azure, Office365 Admin, Intune. This is a fantastic opportunity to play a pivotal role in a growing company, with a salary of up to £40k. As part of a small, dynamic IT department, you will directly impact the company's infrastructure and lead your own projects. … design and implementation to ongoing support. This role is ideal for someone who thrives on a challenge and wants to take full ownership of their work. Technical Skills: Cloud & Microsoft: Expert-level knowledge of Microsoft365, Azure, and InTune, with hands-on experience in cloud-based administration. Networking: Strong understanding of network configuration, including VLANs, DNS More ❯
and experience of SQL database management. For more information about this Lead Developer role, and about Informatics Merseyside, we will be hosting a brief and informal virtual session on Microsoft Teams, that you are invited to join.Please email Michael Bland, Head of Development Service (Michael.Bland@imerseyside.nhs.uk)if you would like to be invited to join this session. What we … T information to colleagues within the Development Team Ability to provide application support & training to IM&T and non IM&T staff Knowledge & Experience Essential Significant experience of using Microsoft365 applications Knowledge and experience of development technologies and languages Knowledge and experience of development methodologies and development life cycles Excellent Problem-solving skills, and a passion More ❯
Always provide excellent customer service Skills and Experience Previous IT support experience (desirable, not essential) Good communication skills, both written and verbal Basic understanding of Windows operating systems and Microsoft365 Ability to prioritise and manage workload A problem-solving mindset and willingness to learn What We Offer Training and development opportunities A supportive team environment Career More ❯
with technology that makes a difference. Role Providing technical support to users via phone, email, and remote tools like ISL Managing user accounts, resetting passwords, and configuring MFA in Microsoft365 Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met Setting More ❯
Liverpool, England, United Kingdom Hybrid / WFH Options
Rev & Regs
a data protection role, ideally in regulated financial services. Proven ability to manage SARs, breaches, and develop compliance processes. Clear, confident communicator with strong stakeholder engagement skills. Proficient in Microsoft365 and risk management tools. Holds an industry-recognised data protection qualification. Committed to ongoing professional development and maintaining independence in the role. Salary: £55,000 pa More ❯
birkenhead, north west england, united kingdom Hybrid / WFH Options
Rev & Regs
a data protection role, ideally in regulated financial services. Proven ability to manage SARs, breaches, and develop compliance processes. Clear, confident communicator with strong stakeholder engagement skills. Proficient in Microsoft365 and risk management tools. Holds an industry-recognised data protection qualification. Committed to ongoing professional development and maintaining independence in the role. Salary: £55,000 pa More ❯
Key Responsibilities: Lead and mentor a team of Service Desk Analysts. Oversee ticket queues and ensure SLAs are consistently met. Provide hands-on 1st/2nd line support (Windows, O365, AD, hardware, applications). Escalate issues and ensure timely resolution. Track and report on KPIs and team performance. Implement best practices in IT service delivery. What We're Looking For More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
Riverside Group
such as SCRUM, Kanban, Lean, waterfall (PRINCE/MSP) or other Agile methodologies• An understanding of Agile principles • Experience of workflow tools to manage projects including Monday.com, Jira, Planner, O365 etc• Strong programme and project management skills in planning, resourcing and budgeting • Experience of leading a multi-disciplinary team in the successful completion of change• Understanding of risk management• Experience More ❯
and SLAs to ultimately protect BDO reputation and enhance customer relationships. You'll be someone with: Customer Service Experience Proven experience of working with Tier 1 Microsoft applications (O365) Essential Proven Experience of Incident Management Systems (ServiceNow) Essential First Line level IT support experience preferably within a remote support position Knowledge of the operational and support aspects of computer … systems, hardware, software and peripheral equipment including but not limited to: Active Directory, O365 application suite, Windows 10, SCCM, Azure, SharePoint, Mimecast, Cloud Computing, Sophos Workflow Co-ordination Experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile More ❯
to the team by providing an excellent IT support service. Experience required: 6+ months experience in a similar 1st line IT support role Working with helpdesk software, MS Office365 & Windows 10 Excellent understanding of various systems and a passion for learning about new and upcoming technology and software Ability to find solutions and assist staff at all … on deadlines Enthusiastic, hardworking and a team player Job Role Responsibilities: Helpdesk/Telephone Support Building and deploying laptop clones Installing basic laptop components Provide basic MicrosoftOffice365 support Escalate and manage 2nd and 3rd-line support tickets Carry out basic Active Directory tasks Able to support users remotely and on-premises Create user profiles Roll More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
Support contractor to provide some additional BAU support to their client-facing Service Desk. The successful 1st Line Support will have solid previous experience in IT Support within a Microsoft environment, and will be committed to delivering excellent customer service. The role: This role will involve managing and escalating support tickets for 3rd party software, as well as handling … is paramount. Key skills & responsibilities for the First Line Support: 1st Line/Service Desk/Customer Support – in a Windows/Microsoft environment: Sharepoint Windows 10 Office365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Excellent customer service skills More ❯
processes, and support infrastructure-related projects and upgrades. Requirements Familiarity with server hardware, operating systems (Windows, Linux), and virtualisation technologies. A detailed understanding and experience of Microsoft products (M365) and platforms (Windows Servers). A basic understanding of networking principles, protocols, and devices. Strong knowledge of TCP/IP and network administration/protocols with demonstrable experience of switching More ❯
paid for Certs** Pension Scheme** Fuel Expenses** Perkbox scheme Skills from you: ** Full Driver's license** Microsoft Windows and Server operating system knowledge** Veeam** Microsoft Intune** Office365** Sophos Enterprise** Hyper - V/VMWare** DBS Clearance Responsibilities: ** Provide support both remotely and face to face to teachers and pupils.** Provide Windows Server, mobile device and network More ❯
somebody with a natural aptitude towards all things IT. We offer full on and off-site training to the right individual. Role Knowledge of MicrosoftOffice products & Office365 Installing Windows and Mac based operating systems on to customer’s devices Understanding of basic networking, IP configuration, and troubleshooting connection issues Able to use basic NTFS & FAT32 More ❯