2 of 2 Proactive Monitoring Jobs in Merseyside

operationalize Skan.ai solutions, ensuring smooth integration with customer environments and alignment with business goals. Serve as the primary technical contact and product expert, providing proactive guidance, timely support, and issue resolution. Collaborate with internal teams (Product, Engineering, Sales, Customer Success) to deliver projects on time, with clear ownership ...

success in this role. Work closely with our Customer Strategy team to research and develop customer engagement strategies through email, live training and proactive scaled at-risk outreach. What You'll Be Accountable For Develop an in-depth understanding of Go1 products, service and internal structures to find solutions … Maintain accurate and complete customer records, activities, interactions, and risks using the internal tools & systems provided Utilise Gainsight's action insights and data into proactive outreach to mitigate churn risk and facilitate customer growth. Identify customer champions to join a growing community of advocates that positively reflect and promote ...