1 to 25 of 40 Customer-Centricity Jobs in the Midlands

technical escalation teams or thirdparty vendors, ensuring timely issue resolution and service continuity. Proactively identify and escalate risks, implementing mitigation strategies to minimize disruption and maintain a customer-centric approach. Data Analytics & Reporting (20%) Monitor, manage, and report on Service Level Agreements (SLAs), ensuring performance metrics are clearly communicated to clients. Create and maintain detailed service More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯

feedback to the customer. Analyse and report on any transport-related queries that have resulted in a cost to the business. Your profile Someone who has a customer-centric mindset and thrives on problem-solving, as well as: The ability to build relationships Excellent verbal and written communication skills The ability to prioritise a busy workload More ❯

meaningful digital experiences. Working closely with senior leadership and the Principal Product Manager, your team will set ambitious goals (OKRs), align strategies, and transform insights into innovative, customer-centric features. Your Impact As an experienced HR professional and product leader, your decisions will shape the success of our People First product suite and directly influence our More ❯

meaningful digital experiences. Working closely with senior leadership and the Principal Product Manager, your team will set ambitious goals (OKRs), align strategies, and transform insights into innovative, customer-centric features. Your Impact As an experienced HR professional and product leader, your decisions will shape the success of our People First product suite and directly influence our More ❯

meaningful digital experiences. Working closely with senior leadership and the Principal Product Manager, your team will set ambitious goals (OKRs), align strategies, and transform insights into innovative, customer-centric features. Your Impact As an experienced HR professional and product leader, your decisions will shape the success of our People First product suite and directly influence our More ❯

driver of innovation, customer first and evidence-based working to help drive towards the group digital KPI’s. Developing, implementing, and overseeing data driven, customer-centric visual merchandising strategies. Managing onsite search, ensuring optimal configuration across fascias and enhancing the search experience. Enhancing personalisation on site and app via search and merch tools. More ❯

driver of innovation, customer first and evidence-based working to help drive towards the group digital KPI’s. Developing, implementing, and overseeing data driven, customer-centric visual merchandising strategies. Managing onsite search, ensuring optimal configuration across fascias and enhancing the search experience. Enhancing personalisation on site and app via search and merch tools. More ❯

driver of innovation, customer first and evidence-based working to help drive towards the group digital KPI’s. Developing, implementing, and overseeing data driven, customer-centric visual merchandising strategies. Managing onsite search, ensuring optimal configuration across fascias and enhancing the search experience. Enhancing personalisation on site and app via search and merch tools. More ❯

providing cutting-edge products and services to a diverse range of highly regulated clients. Our mission is to drive growth and excellence through technological advancements and a customer-centric approach. The Client Growth Manager at DTS is responsible for identifying and pursuing opportunities to expand the range of DTS products and solutions within existing client accounts. More ❯

Collaborative Partner - You thrive on working across teams and breaking down silos. Strategic Operator - You can zoom out to set direction and zoom in to ensure execution. Customer-Centric Builder - You anchor your decisions in real customer needs and business impact. Salary Range: To provide greater transparency to candidates, we share base salary More ❯

systems Outlook 365 knowledge Key Skills & Attributes: Self-starter with a focus on solving problems and providing solutions Solid organisational ability and a high attention to detail Customer-centric approach to service delivery Consistent exercise of independent judgment and discretion in matters of significance Good written and verbal communications skills Problem solver and solution provider Interested More ❯

and communicate effectively with C-suite decision makers. Personal Attributes: Tenacious and results-oriented with a strong drive for success. Team player with excellent problem-solving skills. Customer-centric mindset, always prioritizing client needs and outcomes. Strong communication and relationship-building skills. Core Competencies Business Acumen: Knowledge of business concepts, tools, and processes that are needed More ❯

and communicate effectively with C-suite decision makers. Personal Attributes: Tenacious and results-oriented with a strong drive for success. Team player with excellent problem-solving skills. Customer-centric mindset, always prioritizing client needs and outcomes. Strong communication and relationship-building skills. Core Competencies Business Acumen: Knowledge of business concepts, tools, and processes that are needed More ❯

and communicate effectively with C-suite decision makers. Personal Attributes: Tenacious and results-oriented with a strong drive for success. Team player with excellent problem-solving skills. Customer-centric mindset, always prioritizing client needs and outcomes. Strong communication and relationship-building skills. Core Competencies Business Acumen: Knowledge of business concepts, tools, and processes that are needed More ❯

Vehicle Access Castle Donington Are you someone with Product Management experience, looking for the next step in your career? Do you have a passion for innovation and customer-centric solutions? Do you thrive in a collaborative environment where your expertise and product development skills can drive success? If so, we have an exciting opportunity for you More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯

Company Description Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged More ❯

at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, were enabling the energy essential More ❯

on top of your salary! Location : Central Birmingham - Hybrid working after a successful training period Job Type : Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in German to join a prestigious client known for their strong reputation within the technology sector. The primary purpose of this position is More ❯

role. Environment management ensuring the stack is correctly governed and managed to ensure projects and CI/CD initiatives are correctly deployed to time and budget. Be customer centric to ensure the business and project teams have an excellent user experience. Excellent communication skills Manage service transition from the programmes into BAU Experience of undertaking application More ❯