6 of 6 Help Desk Support Jobs in the Midlands

Help Desk Specialist/2nd Line Technical Support Specialist Help Desk Specialist/2nd Line Technical Support Specialist This range is provided by ARCA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. … Help Desk Specialist/2nd Line Technical Support Specialist - Permanent Location: Birmingham/Tyseley ARCA Resourcing is proud to be partnering with a well-established and industry leading company in their search for a 2nd Line Technical Support Specialist/Help Desk … skilled professional who thrives in a customer-focused support environment and enjoys solving complex problems with efficiency and professionalism. Role Overview: The Help Desk Specialist/2nd Line Technical Support Specialist will provide second-line technical support across a range of standard More ❯

nGeneration is seeking an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers. Your friendly and helpful demeanor is crucial as you diagnose and resolve their IT issues … independent IT suppliers to the Hospitality, Retail, and Leisure industries, specializing in bespoke IT service solutions. Our services range from consultancy to outlet support and maintenance for IT solutions both at the outlet and centrally. Where will you be working? You will be based at our newly built … computer hardware and Windows desktop support. Experience with hospitality and retail EPoS systems, or previous work within these sectors, is preferred. Experience IT Support: 1 year (preferred) Hospitality: 1 year (preferred) Work location: In person Benefits We highly value our employees and offer a comprehensive range of benefits More ❯

nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT … IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for IT Solutions both at the outlet and centrally. Where you will be working? You will be based within our newly built … support. Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously. Experience IT Support: 1 year (preferred) Hospitality: 1 year (preferred) Work Location: In person Benefits Benefits: We highly value our employees and understand the importance of work More ❯

1st Line Analyst: Ticketing, MS Office, Support, Helpdesk, Floorworking Our client is seeking a First Line Support Engineer to join their team on a rota basis. Start Date: ASAP Duration: 55 days Pay Rate: £99/day (PLEASE NOTE: Employer NI is paid for by the … Minutes. 100% contact to incident ratio - the only exceptions are what we call switchboard calls. (we only get a few a week on the desk so very rare) 90% quality scores target. To provide centralised advice and support to customer in line with contractual arrangements. Be able … customer applications. Focus on the ITXM. Good troubleshooting/problem solving skills. Sound IT knowledge-Microsoft products, Word, Excel and Outlook. Previous IT Service Desk experience would be an advantage but not a necessity. Soft Skills: Good communication skills Able to use active listening skills to know what users More ❯

truly sets us apart is our unwavering commitment to providing unparalleled service support to all our valued customers. As a Technical Helpdesk Support Engineer you'll provide first line technical help to our customers. What you’ll be doing: Communicating with customers via phone and … Experience in a technical field where fault diagnosis was required – CNC experience is desirable but other technical fields will be considered Previous Customer support, scheduling and coordination experience IT Literacy - use of PC software packages such as Microsoft office, D365 or other similar systems Desirable Skills or Qualifications More ❯

Title: Helpdesk/Contract Support Pay rate: GBP12.50 an hour, weekly pay, salary GBP25,000-GBP28,000 Location: Nottingham, NG80 1ZZ Contract: Temp to perm, 8am-5pm, Monday to Friday Job Description: Providing support to the client and answer calls and emails in a professional and … scheduled and in accordance with SLAs, and update clients CAFM system Review of all sub-contractor submitted paperwork to ensure management of CAFM Support with managing the supply chain and drive them to attend within required SLA's If interested submit your updated CV today, Louis at Randstad. … applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent More ❯