26 to 34 of 34 Knowledge Management Jobs in the Midlands

Description We're looking for a Knowledge Engineer to build internal AI use cases that drive real change across the firm. Job Description We're looking for a Knowledge Engineer to build internal AI use cases that drive real change across the firm. The role As a Knowledge Engineer, you'll sit within our Knowledge Management department with a clear focus on building and delivering internal AI use cases agreed by the Transformation board. You'll enjoy hands-on, practical work, moving comfortably between different practice groups and work types, and you'll bring ...

availability and performance of the environments, enabling engineering teams to work efficiently and without disruption. The role combines hands‐on technical work, proactive system management, and close collaboration with application, database, network, and security teams. You will support the implementation and ongoing operation of Siemens PLM Software solutions, helping … issues and sophisticated system integrations. Develop and provide effective workarounds for critical system problems to minimize operational impact. Contribute to and maintain a comprehensive Knowledge Management database, documenting solutions and best practices for future reference. On‐Call Support This role requires on-call availability in a rotating model ...

into BAU Support. Partner with Customer Success and other customer-facing teams to ensure joined-up customer outcomes and clear ownership of escalations. Improve knowledge management and self-service, using tooling and automation to improve support quality and efficiency. Use data and insight to understand trends and risks. … software or application support teams. Evidence of the ability to shape and improve a support operating mode l Strong practical understanding of IT service management, including incident, major-incident and problem-management disciplines. Experience leading complex incidents and senior customer escalations in business-critical software environments. Strong cross ...

devices, networks, Wi-Fi and printing issues. Replace, move, reconnect and physically install IT equipment where required. Follow established technical documentation, deployment processes and knowledge-base instructions. Maintain accurate records of work completed, equipment deployed and unresolved issues. Escalate more complex incidents appropriately, providing clear diagnostic information. Communicate professionally … succeed Previous experience working in a first-line IT support or field engineering role. Practical experience delivering Microsoft 365 deployments or migrations. Strong working knowledge of Microsoft 365, including Outlook, Teams, OneDrive, SharePoint and Intune. Good working knowledge of Windows laptops and desktop computers. Strong hardware and software ...

some or all of the following: Generative AI, Large Language Models (LLMs), AI assistants and AI agents. Retrieval Augmented Generation (RAG), enterprise search and knowledge management solutions. Solution, platform or enterprise architecture. Data architecture, integration, APIs and governance. Security, compliance, risk management and secure-by-design principles. ...

Browne Jacobson in Nottingham is seeking a Knowledge Engineer to build internal AI use cases that drive real change across the firm. You will join the Knowledge Management department with hands-on, practical work and a focus on delivering tangible results for fee earners. This role offers ...

daily status calls, coordinate executive bridges, assess risks and help ensure regulatory compliance. You will also contribute to business continuity planning, disaster recovery, and knowledge management while collaborating with cross-functional teams to deliver #J-18808-Ljbffr ...

TransformationDeliver AI-powered Digital Workplace solutions.Implement intelligent employee self-service capabilities.Develop Copilot-enabled workflows to improve productivity.Improve workplace experience through AI-driven support and knowledge management.Service Desk AutomationDevelop AI solutions for:Ticket summarisationAutomated ticket classificationKnowledge article generationSelf-healing automationIntelligent incident routingVirtual support assistantsPredictive support capabilitiesIntegration & DevelopmentIntegrate AI solutions with … between AI solutions and enterprise platforms.AI Governance & OperationsApply Responsible AI principles.Support security, privacy and governance requirements.Monitor AI solution performance and optimise solutions.Support AI lifecycle management and operational excellence.Ensure AI automation solutions are reliable, scalable and maintainable.Required Technical SkillsAI & Generative AIAzure OpenAI ServicesGPT/LLM modelsRAGPrompt EngineeringAI Agents/Agentic ...

Problem Lead Compass Group UK & Ireland | Digital & Technology The opportunity We are looking for an experienced Problem Lead to take ownership of the problem management practice across Compass Group UK & Ireland Digital & Technology. This is a key leadership role within Service Operations, focused on preventing recurring incidents, reducing business … improving service reliability. You will turn incident trends, major incident findings and known errors into structured, evidence-based corrective action. Working across Incident Management, SRE, Engineering, Infrastructure & Cloud, Change, Product and Service Ownership, you will establish a proactive problem management approach that identifies underlying causes, strengthens accountability ...