1 to 25 of 72 ServiceNow Jobs in the Midlands

Join OneAdvanced ServiceNow SysAdmin and Developer OneAdvanced uses ServiceNow across a number of key processes including Lead to Order, Project to Value, Order to Cash and Request to Resolve. The OneAdvanced IT Service Management team support the platform in service. The core elements are; platform, integration hub, Portal, CSM, ITSM … join our team, actively participating in the deployment of the platform into business as usual and thereafter in support. As a member of the ServiceNow Centre of Excellence and a SystemAdministrator and Developer, you will play a crucial role in taking the platform forward and continuing to deliver value ...

Title ServiceNow Data and CMDB Specialist Office Location London, Birmingham and Johannesburg Department IT Service Management Applications Working Hours 35 hours per week, 9:30am to 5:30pm but additional hours may be required. We are happy to consider agile and flexible working patterns. Our approach to hybrid working allows … time working from home and 60% working in the office, please contact a member of the recruitment team to discuss further. Role Overview The ServiceNow Data and CMDB Specialist is responsible for the governance, quality and ongoing development of data held within the ServiceNow platform, with particular responsibility ...

looking for an experienced Senior ServiceNow AI Solution Architect to lead the design, implementation and optimisation of enterprise-scale ServiceNow solutions, combining ITSM, Employee Experience and AI-driven automation . This is a senior architecture role for someone who can work across ServiceNow ITSM, Now Assist, AI Agents/Agentic … Virtual Agent, Employee Center, UI Builder, Performance Analytics and enterprise integrations . Mandatory Skills ServiceNow ITSM/ITSM Pro ServiceNow AI Agents/Agentic AI Strong ServiceNow platform architecture experience Now Assist Virtual Agent IntegrationHub Service Portal/Employee Center UI Builder Performance Analytics Flow Designer Enterprise integrations Key Responsibilities ...

Role: ServiceNow Developer - CSM/SPM Role Type: Contract Location: UK | Fully Remote Technology & Risk Recruitment is currently recruiting on behalf of our client for experienced ServiceNow Developers to support a contract-based programme. We are looking for ServiceNow professionals with strong hands-on development experience and exposure to Customer … Service Management (CSM) and/or Strategic Portfolio Management (SPM) . Key Responsibilities: Develop and configure solutions across the ServiceNow platform. Work with business and technical stakeholders to translate requirements into ServiceNow solutions. Develop and maintain ServiceNow applications, workflows and integrations. Use JavaScript and ServiceNow development tools to deliver robust ...

Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit www.ltm.com . Title : ServiceNow lead/architect Location: Stratford UK – 2-3 days a week in office ServiceNow Lead Consultant/Senior ServiceNow Solution Architect with 10+ … Summary We are seeking a highly experienced ServiceNow professional to lead the design, implementation, and optimization of ServiceNow ITSM and Employee Experience solutions. The ideal candidate will possess strong expertise in ServiceNow ITSM Pro, Now Assist, Agentic AI, Virtual Agent, Platform Analytics, Service Portal, UI Builder, and enterprise integrations. ...

managing incidents, service requests, escalations and service reporting. Strong customer service, stakeholder management, analytical and problem-solving skills. Experience using ITSM platforms such as ServiceNow, Freshservice, Jira, Remedy, Odoo or Zendesk. Strong understanding of ITIL and IT Service Management practices. Excellent communication, organisational and prioritisation skills. Inclusive leadership style, strong ...

toolset solutions within an enterprise‐wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost ...

Ivanti AppSense VMware vSphere and VMware Cloud technologies Microsoft Hyper-V SimpliVity (desirable) PowerShell scripting and automation Disaster Recovery and Business Continuity solutions ServiceNow and ITIL-based service management. Experience & Attributes Excellent problem-solving and troubleshooting skills. Strong customer-facing communication and stakeholder management experience. Experience working with multiple suppliers ...

Ivanti AppSense VMware vSphere and VMware Cloud technologies Microsoft Hyper-V SimpliVity (desirable) PowerShell scripting and automation Disaster Recovery and Business Continuity solutions ServiceNow and ITIL-based service management. Experience & Attributes Excellent problem-solving and troubleshooting skills. Strong customer-facing communication and stakeholder management experience. Experience working with multiple suppliers ...

Active Directory, Intune, Windows 11 and MacOS Solid understanding of security fundamentals (malware, phishing, anti-virus, IP spoofing) Experience with ITSM tools (e.g. ConnectWise, ServiceNow, Autotask) Working knowledge of ITIL frameworks (incidents, requests, change) Excellent troubleshooting and problem-solving skills A collaborative mindset with the confidence to lead and support ...

Cisco Active Microsoft certifications such as AZ-305, MS-100, or MS-101 Experience with RMM, PSA, or managed service tools like Datto RMM, ServiceNow, IT Glue, or Rewst ITIL Foundation or similar service management qualification Project Management qualification such as Prince2 or PMP Experience with automation platforms and workflow ...

Previous experience in IT change management or a related field Prior experience working in the public sector, preferably Defence Proficiency with ITSM tools (e.g., ServiceNow, BMC remedy etc..) The ability to work effectively in a team environment Strong communication and people skills Essential qualifications for the Change Manager: ITIL certification ...

network observability tools such as ThousandEyes, NetBrain, or Datadog Network Performance Monitoring for advanced path analysis and synthetic monitoring. Experience with ITSM platforms (e.g. ServiceNow or equivalent) including use of the platform for major incident management, problem records, and change advisory workflows. Familiarity with HPC or scientific network environments, including ...

Experience engaging with stakeholders ranging from engineers and architects to senior security leadership. Desirable Skills: Exposure to public sector or regulated environments. Experience with ServiceNow, Salesforce, or similar SaaS platforms. Interest or exposure to OT/IoT/PropTech security. Exposure to GovAssure or government assurance frameworks. Experience working within ...

qualifications. Experience within NHS, healthcare or public sector environments. Exposure to cyber security, compliance, audit or risk-related projects. Experience using Microsoft Project, Planner, ServiceNow or similar tools. Knowledge of UK GDPR, information governance or security assurance practices. What can we offer you? Referral bonus scheme of £1,000 when ...

commercial considerations. Desirable Experience working in the Workday ecosystem, particularly with Kainos Workday Products. Familiarity with service management tools such as JIRA Service Desk, ServiceNow, or equivalent. Exposure to ISO-compliant environments (ISO 20000, 27001, 9001). Embracing our differences At Kainos, we believe in the power of diversity, equity ...

OneAdvanced Limited is hiring for an Operational Technical Lead within our Technical Operations team in Birmingham. You will own client estates, ensure CMDB accuracy, and drive service continuity through ITIL-aligned processes and ServiceNow. Lead ...

customer impact. It would be great if you also had Experience with monitoring and observability tools such as Grafana, LogicMonitor , or equivalent. Experience with ServiceNow and Jira for incident and delivery tracking. Hands-on experience with AI-assisted engineering tools (e.g. Claude Code, GitHub Copilot) beyond monitoring use cases. Experience ...

have experience of: Supporting enterprise or line-of-business applications SQL and database querying APIs and systems integration IT Service Management tools (Jira, Helix, ServiceNow or similar) Application configuration and troubleshooting Strong communication skills and a customer-focused approach What's on offer? Excellent benefits package Exposure to a wide ...

invoicing Experience with JDE configuration and system improvements Strong requirements gathering and functional analysis skills Experience with Hubble/ReportsNow SQL knowledge Experience with ServiceNow, OTRS or Jira JDE UDOs and Orchestrations desirable ITIL knowledge desirable The Role As a JD Edwards Business Analyst, you will ...

unable to provide visa sponsorship at this time. You'll bring experience in: Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow) Full software delivery lifecycle: requirements, build, test, migration, go live Managing data migration and integrations Working with Agile and Waterfall methods Strong stakeholder and vendor management ...

ability to communicate security risk clearly to both technical and non-technical audiences. Desirable: Central government or public sector assurance experience. Experience with ServiceNow, Salesforce, or comparable enterprise SaaS platforms. Exposure to OT, IoT, or smart-building technology. Cloud or cyber security certifications (AWS, CISSP, CCSK, etc.). Experience ...

influence at all levels A continuous improvement mindset , using data, technology and innovation to drive better outcomes for colleagues and the business Experience with ServiceNow, SuccessFactors and/or Oracle , together with a CIPD qualification or equivalent experience, would be advantageous We engineer faster, smarter, leaner supply chains. ...

learn new technical skills and tackle fresh challenges. An understanding of basic IT terminology, with any previous exposure to GSuite, Active Directory, Citrix, ServiceNow, Genesys, or Microsoft Entra being highly advantageous. Flexibility and adaptability regarding shifts to successfully meet changing business needs. We build on success, learn from failure ...

assisted workflows and agent behavior modeling Experience with ITSM processes (incident, change, problem) Nice-to-Have Skills Familiarity with workflow tools (n8n, ServiceNow, etc.) Exposure to agent-based architectures Understanding of human involvement patterns (human out of the loop, human after the loop, human on the loop, human ...