1 to 25 of 40 ServiceNow Jobs in the Midlands

SIEM tools (Splunk, Sentinel). Operating Systems & Automation Working knowledge of Linux (Ubuntu, CentOS). Scripting with PowerShell, Bash, Python. Familiar with ITSM platforms (ServiceNow, Freshservice). Soft Skills Strong analytical and problem-solving ability. Excellent communicator across technical/non-technical teams. Highly organised with good multitasking skills. Leadership ...

About the Role Provide are looking for an experienced and driven ServiceNow Platform Specialist to join a growing professional services organisation. This role will take ownership of the day-to-day operation, enhancement, and evolution of the ServiceNow platform, acting as the internal authority on all platform-related matters. … optimisation of the IT Service Management (ITSM) capability and existing custom solutions. This is a hands-on position offering genuine influence over how the ServiceNow platform is shaped and adopted across the business. Key Responsibilities Own the administration and operation of the ServiceNow platform, ensuring stability, performance, security, and resilience ...

Management. Proven experience in problem management/incident management. Strong analytical and problem-solving skills. Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira. Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. ...

excellent service. You’ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow, Jira Service desk. We’re looking for someone with solid patching experience , you’ll be responsible for patching systems and software within agreed timescales, maintaining ...

engagement Ability to work under own initiative Excellent consulting and customer facing skills Technical knowledge/expertise: Familiarity with enterprise platforms (e.g., SAP, ServiceNow), custom solutions, and third-party integrations. Understanding of cloud services (AWS, Azure, GCP) and migration strategies. Knowledge of data management, cybersecurity best practices, and regulatory compliance. ...

used common service desk tech Windows OS, Server and Microsoft 365. Networking - TCP/IP, DNS, DHCP, VPN, firewalls, service management tools - ServiceNow, JIRA, Service Desk. Would suit someone who can drive, local to the offices in Stoke On Trent. The role requires either valid security clearance or someone willing ...

external suppliers. Key Responsibilities Platform Support & Development Provide expert technical support for Moodle, Echo360, and related digital learning tools. Investigate and resolve escalated issues (ServiceNow/Jira), applying clean and effective fixes. Develop, test and maintain high-quality web applications and backend/frontend services. Create and support Moodle plugins ...

first point of contact for IT queries, supporting colleagues across the business. You’ll use industry-standard tools such as ServiceNow to log, manage and resolve incidents and service requests, ensuring a seamless IT support experience Alongside your day-to-day role, you’ll: Build strong technical knowledge of systems ...

Desk Analyst, youll be the first point of contact for IT queries, supporting colleagues across the business. Youll use industry-standard tools such as ServiceNow to log, manage and resolve incidents and service requests, ensuring a seamless IT support experience Alongside your day-to-day role, youll: Build strong technical ...

ServiceNow Administrator (ITSM) - Nottingham (mostly remote) - Up to £70,000 per annum The Role We’re looking for an experienced ServiceNow Administrator to join our team and take ownership of our ServiceNow platform. This role is a mix of administration and development , with a strong focus on ITSM , particularly Problem … Change Management , as well as platform configuration and upgrade support. You’ll play a key role in ensuring ServiceNow is stable, well-configured, and continuously improving to meet business needs, working closely with IT and wider stakeholders. Key Responsibilities Administer, configure, and support the ServiceNow platform Configure and maintain ITSM ...

ServiceNow Specialist – UK Remote/Occasional visits to Nottingham £60,000 - £70,000 + bonus, 35-hour work week and great benefits A profitable and growing industry leader are looking to add a ServiceNow Specialist to their tech team, who will act as the Subject Matter Expert for all things … existing IT Service Management (ITSM) module and customisations whilst also being responsible for the successful implementation of new modules.This is a newly created role ServiceNow Specialist role and will likely see the establishment of a team in the future, giving you the autonomy and control over the strategic direction ...

Storage Security, Cloudwatch Understanding of NIST Cybersecurity Framework Understanding of ITIL Processes Functional understanding of O&G/Manufacturing sectors Worked on Tools like ServiceNow Exposure in designing solutions. Responsibilities: Responsible for timely closure of incidents, Service Request and Change Management for cyber security or escalate to next level. ...

Ability to act as a credible voice between IT and business stakeholders, translating complex needs into operational requirements. Agile Mindset: Experience with Jira or ServiceNow in a fast-paced, solution-focused environment. Why Join Us? We operate a pay-for-performance culture that rewards results and positive impact. As part ...

manage their own workload Ability to work across different time zones and adapt to diverse cultural environments Desirable Exposure/knowledge of: Tanium ServiceNow ITSM ITIL V4 framework Administration of MacOS in an enterprise environment Microsoft intune/Endpoint Management Understanding of networking/infrastructure with CompTIA or similar qualification ...

Infrastructure projects on time and within budget. Lead teams including Developers, Architects, Engineers, service desk engineers and operations teams. Git, Jira, Confluence, and ServiceNow for incident and change management. Experience managing incident, problem, change management processes and hands-on delivery experience. Lead end to end delivery of complex Software ...

environments Solid understanding of Active Directory and Entra ID (Azure AD) Desirable: PowerShell scripting and automation Windows Autopilot Print management solutions (Papercut, Universal Print) ServiceNow or ITIL-based environments Experience working in large enterprise or regulated environments Benefits Hybrid working model Clearly defined 3rd line role (not service desk) Opportunity ...

subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background in data validation, profiling, and data governance. Analytics - Capable of creating ...

client requirements. Application Onboarding & Integration: Connecting and configuring various applications and systems, such as Active Directory (AD), Azure AD (Entra ID), SAP, Exchange, ServiceNow, and other cloud services/APIs (SCIM, REST). Lifecycle Management Automation: Designing and improving automated joiner, mover, and leaver (JML) processes for managing user identities ...

Qualifications and Experience ERP system experience (SAP, JD Edwards, Oracle) Building materials, construction, or manufacturing sector experience UAT testing and defect management experience (JIRA, ServiceNow) Power BI, Tableau, or other BI/visualisation tools Process mapping tools (Visio, Lucidchart, BPMN) Six Sigma Yellow/Green Belt or Lean certification Benefits ...

understanding of a wide range of enterprise tools and applications. ITSM Tools: Hands-on experience with industry-leading service desk platforms, such as TOPdesk; ServiceNow and JIRA, for efficient incident and request management. Clear Communication: Exceptional written and verbal communication skills, with the ability to translate complex technical concepts into … software, systems, and technologies. Familiarity with ITIL frameworks, with an ITIL Foundation certification being highly desirable. Experience with service management tools such as TOPdesk; ServiceNow or JIRA, ensuring efficient issue resolution and support operations. Exposure to enterprise platforms like Active Directory, Office 365, SharePoint, Teams, and Dynamics 365, with ...

disruptions and maintaining SLA and information security requirements Escalate any unresolved issues Ideally hold ITIL framework knowledge and qualifications. Have a good understanding of ServiceNow and Office 365 and Active Directory Working Hours 5 days per week Monday - Friday between the hours of 6am – 7pm Weekends based ...

standards. Working under the direction of the IT Asset Manager, this role will primarily focus on Hardware & Software Asset Management, using Certero and ServiceNow, ensuring accurate asset data and timely fulfilment of hardware needs. Key Responsibilities Coordinate the receipt, allocation, dispatch, and recovery of all hardware assets (laptops, desktops, mobile ...

monitoring and alerting tools work in a real operational environment. Tools include Dynatrace, Cloudwatch, NNMi, Splunk, ThousandEyes, or similar Experience with O365 tools ServiceNow, ITOM or Knowledge Management, would be advantageous. Additional Information Benefits package includes: Great compensation package and discretionary bonus plan Core benefits include pension, bupa healthcare, sharesave ...

Role : Servicenow Architect Location : Warwick , UK Primary Responsibilities include: Work very closely with ITMS Process Architect, Customer personnel, Business Analyst, IT support team and other technical team to ensure that business needs around implementation of Service now platform re in a controlled and predictive manner. Create technical architecture, design … develops proposal sect ions, methodology work products and formal written deliverables covering area(s) of expertise. Design, develop, and maintain custom code for all ServiceNow modules Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped ...

Configure and implement F5 Load Balancing solutions Assist with the deployment of new services and follow process documentation Tracking services and change requests in ServiceNow and Jira. Contribute to the decommissioning and migration of services and projects Collaborate with the network team and portfolio team in a SAFe Agile environment ...