You'll be in astrategic leadership role within Digital Customer Experience's (DCX) Business Technology practice in the UK. You will be responsible for ServiceNow sales/presales opportunities with ServiceNow across the UK and will involve a mix of sales/pre-sales, programme management, and technical delivery, with … a focus on driving ServiceNow implementation across clients, and ensuring the success of ServiceNow initiatives within the business. Your role • Drive sales activities and business development around ServiceNow solutions, identifying opportunities for new business, and building relationships with key clients. • Lead the sales process from pre-sales through to contract … signing, including proposal development, presentations, and negotiations. • Collaborate with the sales team to design, scope, and pitch innovative ServiceNow solutions to prospective clients. • Identify market trends and client needs, aligning Digital Customer Experience's ServiceNow offerings with those insights to drive sales growth. • Act as the primary point of contact More ❯
Senior Infrastructure Engineer Leidos is seeking an experienced Senior Infrastructure Engineer to lead a team in supporting and maintaining an IT service management tool (ServiceNow) for a large organisation. This role predominantly requires advanced expertise in Linux administration, automation, and system integration, some basic Windows experience, along with strong team More ❯
exporter. Back-up and restore monitoring/validation. Problem diagnosis, troubleshooting, and fixing through log aggregation and analysis. Experience with Git, Jira, Confluence, and ServiceNow for incident and change management. Desired Skills and Experience: 2+ years of experience with a broad range of AWS technologies (e.g., EC2, RDS, ELB, EBS More ❯
Ant, Ivy, UrbanCode, Docker and Kubernetes. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, Jira, ServiceNow Good communication and problem-solving skills. Set yourself apart: Expertise in deploying and managing a DevOps environment as per best practices. Ability to configure automation More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Oliver James Associates Ltd
methodologies , defect tracking, and release management. Demonstrated ability to investigate and resolve issues methodically and independently. Familiarity with incident management and ITSM tools (e.g., ServiceNow, JIRA). Experience working in Agile or DevOps environments is a plus. Excellent communication and leadership skills. Bachelor's degree in Computer Science, Information Technology More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
COMPUTACENTER (UK) LIMITED
creativityalways seeking better ways to add value Excellent presentation, communication, and data analysis skills ITIL v4 Foundation (or equivalent) and familiarity with tools like ServiceNow and ITSM Remedy Confidence in Excel and PowerPoint, with a keen eye for trends and insights Please note: This role is primarily remote, with occasional More ❯
you must demonstrate: Experience supporting and administering SAS Analytics Experience administering and configuring Informatica Knowledge of SSIS, AWS Redshift, AWS concepts & practices, Agile methodologies, ServiceNow, and Jira Knowledge of SQL Server databases, supporting applications within AWS and Azure, and understanding systems management procedures in a large, mission-critical environment Experience More ❯
in Kubernetes for container orchestration and managing containerized applications. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools e.g., ServiceNow, Jira. Good communication and problem-solving skills. Set yourself apart: Associate-level cloud certification in AWS, GCP or Azure. Hands-on experience in AWS, GCP More ❯
patching. Experience with MS Active Directory configuration and management. Monitoring using Grafana, Prometheus, Alert Manager and Node exporter. Experience with Git, Jira, Confluence, and ServiceNow for incident and change management. Active SC Clearance & NPVV3 is required for this role. Desired Skills/Experience: Expertise in provisioning infrastructure using Terraform and More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Forsyth Barnes
capacity. ITIL v4 Expert certification or equivalent strongly preferred. Demonstrable success leading ITSM transformation and automation initiatives. Strong experience with enterprise ITSM platforms (e.g., ServiceNow, BMC Remedy). Excellent leadership, stakeholder engagement, and vendor management skills. Background working in complex, multinational businesses-retail sector experience is advantageous. Bachelor's or More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Capital One (Europe) plc
Zoom) and digital signage platforms. Technical knowledge of management tools including Intune, Jamf, Airwatch. Technical knowledge of Google Workspace. People leadership experience. Knowledge of ServiceNow, Jira and Confluence. Effective communication with associates at all levels, both technical and non-technical. Stakeholder management. Where and how you'll work This is More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Amtis Professional Ltd
ServiceNow Developer, hybrid, Birmingham, 12 month Fixed term. Competitive salary or day rate. Option to be working on a more remote basis if required We are seeking a highly skilled ServiceNow Developer with proven experience, especially around integrations, evaluating existing, creating and managing REST API's and web services with … external systems. The ideal candidate will collaborate with cross-functional teams to understand requirements and deliver effective solutions, provide technical support and troubleshooting for ServiceNow-related issues, and stay updated with the latest ServiceNow features and best practices. Candidates will need to have strong knowledge of ITSM and CMDB, excellent More ❯
IAM, VPC, CloudWatch, etc.) Automation: Terraform, Vagrant, Ansible, Shell, Python, PowerShell Monitoring: Grafana, Prometheus, Node Exporter Security & Tools: Juniper Firewalls, Nexus scanning, Git, Jira, ServiceNow This is an exciting opportunity to be part of a fast-moving team delivering critical infrastructure support to a high-profile programme. You’ll work More ❯
Birmingham, West Midlands (County), United Kingdom
Syntax Consultancy Ltd
Amazon Linux 2023 AMI. Experience with system monitoring tools (e.g., Grafana, Alert Manager, Prometheus, and Node exporter). Experience with Git, Jira, Confluence, and ServiceNow for incident and change management. Active SC Clearance & NPVV3 is required for this role. Desired Skills and Experience: Hands-on DevOps delivery experience working on More ❯
be willing to learn and upskill AWS (EC2, ECS, RDS, S3, IAM, CloudWatch, VPC, etc.) Terraform, Vagrant for infrastructure provisioning Jenkins, Git, Jira, Confluence, ServiceNow Linux (Amazon Linux 2023), Docker Monitoring: Prometheus, Grafana Mail: Postfix, Dovecot, Thunderbird, Outlook Security: Nessus, ClamAV, MS Defender Web: Nginx, Squid Proxy This role offers More ❯
Solihull, West Midlands, United Kingdom, Cheswick Green, West Midlands (County) Hybrid / WFH Options
The Convergence Group
in customer satisfaction, reporting and service improvement planning. Excellent verbal and written communication skills – you make complex things simple. Proficiency in Zoho CRM, and ServiceNow (or similar tools). Strong time management and organisation skills to juggle multiple priorities. What’s in It for You? Salary More ❯
Employment Type: Permanent
Salary: £45000 - £60000/annum plus additional benefits
Data Centre (or similar environment) best practices and industry cabling standards and cable types (UTP & Optical Fibre) Knowledge of asset management and ticketing system (ServiceNow, Remedy/Aperture/ImVision) Attention to Detail North rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Lloyds Bank plc
position . The Data Resilience team typically manag e the E2E delivery of da ta re silience , including requirements gathering, definition, user stories and ServiceNow platform managemen t . A k ey part of the assignment is to define/design/test and implement tooling requirements around this , as More ❯
improvements. What We’re Looking For: Previous experience in PC builds, refresh, or deskside support (Windows 11). Familiar with M365, Autopilot, Intune, or ServiceNow (training available). Strong skills in Microsoft Excel. Excellent organisation, attention to detail, and the ability to follow governance processes. Awareness of GDPR and data More ❯
Wednesbury, West Midlands, Bescot, West Midlands (County), United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
3+ years' experience in IT Asset Management or a related role. Strong understanding of IT asset lifecycle best practices. Familiarity with asset management tools (ServiceNow, Flexera, Snow, or similar). Excellent organisational, analytical, and stakeholder engagement skills. Desirable: ITIL Foundation certification. IAITAM certifications (CITAM, CSAM, CHAM). Salary and benefits More ❯
ITSM you will be strong in these 4 key areas: Supplier engagement & management Key stakeholder engagement (internal + external) Major Incident/P1 Responses ServiceNow Expertise This is a Hybrid position requiring 1-2 days per week in Solihull, therefore you must be based within a commutable distance. Unfortunately, we More ❯
ITSM you will be strong in these 4 key areas: Supplier engagement & management Key stakeholder engagement (internal + external) Major Incident/P1 Responses ServiceNow Expertise This is a Hybrid position requiring 1-2 days per week in Solihull, therefore you must be based within a commutable distance. Unfortunately, we More ❯
ITSM you will be strong in these 4 key areas: Supplier engagement & management Key stakeholder engagement (internal + external) Major Incident/P1 Responses ServiceNow Expertise This is a Hybrid position requiring 1-2 days per week in Solihull, therefore you must be based within a commutable distance. Unfortunately, we More ❯
Solihull, West Midlands, West Midlands (County), United Kingdom
Spinks
ITSM you will be strong in these 4 key areas: Supplier engagement & management Key stakeholder engagement (internal + external) Major Incident/P1 Responses ServiceNow Expertise This is a Hybrid position requiring 1-2 days per week in Solihull, therefore you must be based within a commutable distance. Unfortunately, we More ❯
MySQL, Oracle). • Familiarity with virtualization technologies (VMware, Hyper-V). • Experience with security protocols, firewalls, and data encryption. • Knowledge of ticketing systems (e.g., ServiceNow, Jira, Ivanti). • Familiarity with remote management tools and diagnostic software. • Experience of working for a Managed Service Provider or similar environment. • 5+ years’ experience More ❯