1 to 25 of 76 ServiceNow Jobs in the Midlands

Join OneAdvanced ServiceNow SysAdmin and Developer OneAdvanced uses ServiceNow across a number of key processes including Lead to Order, Project to Value, Order to Cash and Request to Resolve. The OneAdvanced IT Service Management team support the platform in service. The core elements are; platform, integration hub, Portal, CSM, ITSM … join our team, actively participating in the deployment of the platform into business as usual and thereafter in support. As a member of the ServiceNow Centre of Excellence and a SystemAdministrator and Developer, you will play a crucial role in taking the platform forward and continuing to deliver value ...

ServiceNow Platform Architect Location: Dartford, Manchester or Worksop Help shape a ServiceNow platform that supports better decisions, more effective services and sustainable technology delivery across Laing O'Rourke. This is an opportunity to guide the technical direction of an important enterprise platform. You will collaborate with technology teams, business stakeholders … looking for individuals who are curious, thoughtful, and motivated by contributing to work that has real industry impact. The role As our ServiceNow Platform Architect, you will define and evolve the technical architecture of the ServiceNow platform, ensuring it remains secure, scalable, supportable and aligned with our enterprise architecture principles ...

managing incidents, service requests, escalations and service reporting. • Strong customer service, stakeholder management, analytical and problem-solving skills. • Experience using ITSM platforms such as ServiceNow, Freshservice, Jira, Remedy, Odoo or Zendesk. • Strong understanding of ITIL and IT Service Management practices. • Excellent communication, organisational and prioritisation skills. • Inclusive leadership style, strong ...

communication, working with our operational teams, developers, compliance, risk and external vendors Familiarity with tools such as Azure DevOps, Jira, Visio, SQL, Power BI, ServiceNow, Teams and Microsoft 365 An awareness of GDPR, FCA expectations, Consumer Duty, operational resilience and Central Bank of Ireland requirements An ability to assess business ...

skills, experience of IT service management processes, and a commitment to excellent customer service. Knowledge of ITIL and experience with ITSM tools such as ServiceNow would be desirable. This role offers an excellent opportunity to develop your career within a forward-thinking digital services team. Participation in a 24/ ...

Hyper-V). Exposure to cloud platforms (Azure, AWS). Experience with scripting and automation Familiarity with ITIL processes and service management tools (e.g., ServiceNow, Jira Service Desk). #J-18808-Ljbffr ...

Ivanti AppSense VMware vSphere and VMware Cloud technologies Microsoft Hyper-V SimpliVity (desirable) PowerShell scripting and automation Disaster Recovery and Business Continuity solutions ServiceNow and ITIL-based service management. Experience & Attributes Excellent problem-solving and troubleshooting skills. Strong customer-facing communication and stakeholder management experience. Experience working with multiple suppliers ...

Cisco Active Microsoft certifications such as AZ-305, MS-100, or MS-101 Experience with RMM, PSA, or managed service tools like Datto RMM, ServiceNow, IT Glue, or Rewst ITIL Foundation or similar service management qualification Project Management qualification such as Prince2 or PMP Experience with automation platforms and workflow ...

apps. Infrastructure runs across Bosun (AWS) and Azure, ensuring scalability and resilience. Our CI/CD pipelines automate builds, testing, and deployments, with Jira, ServiceNow, and GitHub supporting daily operations. In stores, we deploy mobile applications on Android Zebra TC53e devices, integrated with DataWedge for seamless barcode scanning and stock ...

apps. Infrastructure runs across Bosun (AWS) and Azure, ensuring scalability and resilience. Our CI/CD pipelines automate builds, testing, and deployments, with Jira, ServiceNow, and GitHub supporting daily operations. In stores, we deploy mobile applications on Android Zebra TC53e devices, integrated with DataWedge for seamless barcode scanning and stock ...

operations, security and service management. Broader technology and AI ecosystem Strong understanding of ITIL, ITSM, and Service Operations, including integration with platforms such as ServiceNow and enterprise operational processes. Experience architecting observability solutions across public cloud, hybrid cloud and modern platform environments. Understanding DevOps, CI/CD and platform engineering ...

desktop support, helpdesk, or IT technician role. Strong knowledge of Windows OS, Office 365, and basic networking concepts. Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA. Excellent communication and interpersonal skills. Strong troubleshooting and problem-solving abilities. Preferred: Experience with macOS or Linux environments. IT certifications such as CompTIA ...

desktop support, helpdesk, or IT technician role. Strong knowledge of Windows OS, Office 365, and basic networking concepts. Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA. Excellent communication and interpersonal skills. Strong troubleshooting and problem‐solving abilities. Preferred: Experience with macOS or Linux environments. IT certifications such as CompTIA ...

detail Experience creating and maintaining technical documentation, including user stories, system documentation and database schemas Desirable Experience with IT Service Management platforms such as ServiceNow Previous experience within a fast-paced SME environment Exposure to large-scale systems integration projects What's On Offer? Private medical insurance Enhanced pension contribution ...

understanding of Entra, Azure, Microsoft 365, on‐premise infrastructure and general business IT systems. Experience using ConnectWise Manage or another ITSM tool, such as ServiceNow, Remedy or Autotask. A strong passion for IT and a genuine interest in exploring and sharing new technologies and methodologies that can improve business efficiency. ...

experience running an ITIL-aligned Change Enablement process, including chairing CABs and authorising changes. ITIL 4 Foundation certification. Hands-on change management experience in ServiceNow or a comparable IT service management tool. Good working knowledge of IT infrastructure, including Windows Server and desktop, networking, Microsoft 365, cloud services and VoIP ...

transformation from strategic consulting to the design, deployment and 24/7 operation of secure digital platforms. With expertise across Microsoft, Salesforce, ServiceNow, Pega, SAP, AWS and Google, alongside strong in-house software development capabilities, we help organisations build scalable, resilient and AI enabled businesses. Our expertise spans transport ...

different language, calmly and under pressure. Strong analytical skills and sound judgement when information is incomplete. Experience with ITSM and observability tooling (for example ServiceNow, Grafana or similar). Desirable Strong preference for experience across both AWS and Azure. FinOps experience or certification (FinOps Practitioner). ITIL 4 certification ...

incident resolution skills. Experience supporting: Windows Desktop & Server environments VMware and/or Hyper-V Microsoft Azure Experience using ITSM/ticketing systems (ServiceNow preferred). Excellent communication and customer service skills. Desirable Experience working within a 24/7 or shift-based support environment. Exposure to monitoring tools such ...

weekly basis. Desirable: 2–3 years' experience managing an IT Service Desk team. ITIL Foundation v4 certification. Experience using ITSM platforms such as ServiceNow, Ivanti or Jira. Knowledge of workforce planning, call management systems and service desk reporting. Inclusion at XMA At XMA, we believe that diverse perspectives, experiences ...

subject matter expert for our curriculum management, timetabling and related administrative systems, across both physical infrastructure and cloud services. You will: Resolve escalated ServiceNow and JIRA calls, getting to the root cause of complex technical issues and implementing clean, well-documented fixes. Monitor system health and respond to alerts, ensuring ...

service documentation and IT operational process maps. Exposure or experience in Infrastructure, Digital, SaaS, Application (SAP), or Supply Chain technologies. ITSM toolsets such as ServiceNow, and exposure to architectural frameworks (e.g., TOGAF). Service Management across various disciplines, including managing third-party suppliers in multi-customer and provider environments. Strong ...

ones, quality feedback and development support Provide hands-on support for difficult, sensitive or time-critical user-device and field incidents Ensure engineers apply ServiceNow and ITIL-aligned standards Escalate infrastructure, supplier, capacity, safety and service risks early We are looking for someone who has: A relevant Level 4 qualification ...

mobile telephony, handsets and softphones Manage device moves, refreshes, joiner/mover/leaver tasks, stock, spares, loans and asset records Maintain accurate ServiceNow ticket notes, user updates, diagnostics and closure evidence Follow ITIL-aligned incident, request, knowledge, asset and problem-management processes Work with suppliers where needed, while retaining ...

Mobile, VC (preferably Zoom) and digital signage platforms. Expertise in management tools including Intune, Jamf, Airwatch. Hands-on experience of Google Workspace Knowledge of ServiceNow, Jira and Confluence Effective communication with associates at all levels, both technical and non-technical. Ability to work autonomously whilst being part of a wider ...