1 to 25 of 49 ServiceNow Jobs in the Midlands

Job Title: Cloud DevOps Engineer Location: Birmingham Career Level: CL10 (Senior Analyst) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of More ❯

Coventry (CV1 2WT), Darlington (DL1 5QE), Manchester (M1 2WD), Sheffield (S1 2FJ) About the job Job summary We are recruiting a software developer to work in our ServiceNow Technology Operations team to manage and improve DfE's ServiceNow platform. You will collaborate within a multidisciplinary team in an agile environment to develop solutions addressing business challenges. Your role will involve … translating these solutions into effective workflows, supporting end-to-end business processes using ServiceNow's best practice tools and technology. Your primary focus will be on delivering value to our users, maximising departmental efficiencies, and enhancing the overall user experience. Job Responsibilities: Work closely with the Senior Developer and Product Manager to identify opportunities and shape the roadmap. Keep up … to date with ServiceNow developments and opportunities they may create for the department. Support the Senior Developer in leading a team of talented ServiceNow developers supporting their learning and development. Set and promote high standards of work. Build a supportive, transparent, and collaborative working environment. Provide support with administration, application development, maintenance, and technical support by using good practice web More ❯

1st Line IT Desk Support Engineer ?? Ledbury | ?? £25,000 - £30,000 Basic | ?? Monday to Friday, Full-Time Are you passionate about IT and delivering exceptional support? We're looking for a proactive and customer-focused 1st Line IT Desk Support More ❯

Solid understanding of application testing methodologies, defect tracking, and release management. Demonstrated ability to investigate and resolve issues methodically and independently. Familiarity with incident management and ITSM tools (e.g., ServiceNow, JIRA). Experience working in Agile or DevOps environments is a plus. Excellent communication and leadership skills. Bachelor's degree in Computer Science, Information Technology, or a related field (or More ❯

Solid understanding of application testing methodologies , defect tracking, and release management. Demonstrated ability to investigate and resolve issues methodically and independently. Familiarity with incident management and ITSM tools (e.g., ServiceNow, JIRA). Experience working in Agile or DevOps environments is a plus. Excellent communication and leadership skills. Bachelor's degree in Computer Science, Information Technology, or a related field (or More ❯

as Python, PowerShell & Shell. Expertise in Kubernetes for container orchestration and managing containerized applications. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools e.g., ServiceNow, Jira. Good communication and problem-solving skills. Set yourself apart: Associate-level cloud certification in AWS, GCP or Azure. Hands-on experience in AWS, GCP or Azure cloud technologies. Experience More ❯

extra-large projects, working closely with product owners, business experts, developers, testers and ITDLs. Investigate and resolve incidents and service disruptions in a timely manner. Maintain service documentation, including ServiceNow, knowledge articles, and support guides. This is a Live Service Team who provide cover until 5pm, due to Service Level Agreements with our customers. The 5pm cover is shared between More ❯

/KPIs Experience in reporting and analysing data to see trends Experience of asset and configuration management. Experience of availability and capacity management. Knowledge of Atlassian toolchains Knowledge of ServiceNow is an advantage Experience with log analytical systems is an advantage Experience of working with Agile and Scaled Agile deliveries What we do for you: At Leidos we are PASSIONATE More ❯

ServiceNow Developer with experience in ITSM and workflow module is sought on an outside of IR35 contract basis for a high growth FinTech based North Leeds. With a new global partnership this organisation are developing a wide range of ServiceNow applications so a strong background in core ServiceNow development and module config is a must. This ServiceNow Developer based near … Leeds should have most of the following key skills: - Solid experience designing, creating and configuring serviceNow business rules - Core ServiceNow config skills - CMS, business rules, workflows etc - Understanding of ITSM modules -CSDM, CMDB - Well-rounded ServiceNow understanding - CSM, ITBM, ITSM etc - Strong stakeholder engagement skills - Excellent communication This role is available on a fully remote basis and is paying a … day rate of between £250-£260 per day. ServiceNow Developer 6-12 month contract Leeds £250 - £260 per day (outside of IR35) ServiceNow, business rules, ITSM, CSDM, CMDB More ❯

script. Experience with Docker containers and Amazon Linux 2023 AMI. Experience with system monitoring tools (e.g. Grafana, Alert Manager, Prometheus, Node exporter ). Experience with Git, Jira, Confluence, and ServiceNow for incident and change management. Desired Skills and Experience: Hands-on DevOps delivery experience working on Digital or Technology projects at a government organisations. Knowledge of Windows System Update Service More ❯

script. Experience with Docker containers and Amazon Linux 2023 AMI. Experience with system monitoring tools (e.g. Grafana, Alert Manager, Prometheus, Node exporter ). Experience with Git, Jira, Confluence, and ServiceNow for incident and change management. Desired Skills and Experience: Hands-on DevOps delivery experience working on Digital or Technology projects at a government organisations. Knowledge of Windows System Update Service More ❯

in ERP implementation and support across various regions and compliance landscapes. Excellent communication skills, capable of engaging both technical and non-technical audiences. Experience with IT ticketing platforms (e.g., ServiceNow, Jira) and a practical understanding of service desk environments.Applications & Systems Analyst Benefits: 33 days holiday (inclusive of Bank Holidays) Employee Assistance Programme Annual Incentive Plan Bonus Structure Life Assurance Health More ❯

racking/stacking infrastructure equipment Knowledge of data center infrastructure management tools such as monitoring tools, incident management, network management (for example - HPE Oneview, Nagios, CA/BMC Tools, ServiceNow) Basic knowledge of enterprise storage and network technologies Basic knowledge of data center infrastructure design principles for high availability, redundancy, multi tenancy and security Comfortable working in the command line More ❯

Proficient with Salesforce deployment tools (GitHub, Copado, Gearset). - Understanding of GDPR, FCA compliance, and data governance. Desirable Qualifications: - Salesforce Admin/Platform App Builder Certification. - Familiarity with Jira, ServiceNow, Confluence. - ITIL Foundation certification or equivalent. JBRP1_UKTJ More ❯

5+ years in a leadership capacity. ITIL v4 Expert certification or equivalent strongly preferred. Demonstrable success leading ITSM transformation and automation initiatives. Strong experience with enterprise ITSM platforms (e.g., ServiceNow, BMC Remedy). Excellent leadership, stakeholder engagement, and vendor management skills. Background working in complex, multinational businesses-retail sector experience is advantageous. Bachelor's or Master's in IT, Computer More ❯

Deliver hands-on 1st/2nd Line support to staff, resolving hardware, software, and network issues. Troubleshoot and resolve incidents using an ITSM platform (Freshservice preferred, but experience with ServiceNow, Jira, or similar is also welcome). Set up and support new starters including workstation prep, user access, and onboarding assistance. Perform Windows OS troubleshooting, desktop/laptop imaging, and More ❯

service skills. Ability to work well in a team and a willingness to learn. Basic understanding of SQL, Windows, Office 365, or any experience with ticketing systems (e.g., Jira, ServiceNow) is a plus. More ❯

Experience with Docker containers and Amazon Linux 2023 AMI. Experience with system monitoring tools (e.g., Grafana, Alert Manager, Prometheus, and Node exporter). Experience with Git, Jira, Confluence, and ServiceNow for incident and change management. Desired Skills and Experience: Hands-on DevOps delivery experience working on Digital or Technology projects at a government organisations. Linux system administration experience, including building More ❯

database issues. Experience supporting legacy applications and understanding their constraints and risks. Familiarity with Windows-based systems, application servers, and basic networking concepts. Experience with ticketing systems (e.g. Jira, ServiceNow) and ITIL practices. Ability to work under pressure, manage priorities, and collaborate across teams. Bonus: Experience in scripting (PowerShell, batch), working with on-prem databases, or supporting business-critical finance More ❯

stakeholder management skills, with the ability to influence and drive outcomes effectively. - Proficiency in financial management, including budgeting, cost tracking, and invoice validation. - Familiarity with tools such as JIRA, ServiceNow, Microsoft Project, and Power BI. This role is integral to the company's mission of delivering world-class solutions across its industry. By bringing your expertise as an IT Project More ❯

stakeholder management skills, with the ability to influence and drive outcomes effectively. - Proficiency in financial management, including budgeting, cost tracking, and invoice validation. - Familiarity with tools such as JIRA, ServiceNow, Microsoft Project, and Power BI. This role is integral to the company's mission of delivering world-class solutions across its industry. By bringing your expertise as an **IT Project More ❯

processing, messaging, workflow and UI/UX drive the full development life cycle; defining, designing, implementing, testing, deploying, and maintaining software across our products working to onboard workflows to ServiceNow QUALIFICATIONS A successful candidate will possess the following attributes: A Bachelor's or Master's degree in Computer Science, Computer Engineering, or a similar field of study. 5+ years of More ❯

Explore our latest thought leadership, ideas, and insights on the issues that are shaping the future of business and society. Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future. Discover our portfolio More ❯

opportunities, allowing you to reach your full potential What you'll be doing: We are seeking a skilled Product Support Specialist to manage and support IT platforms including Salesforce, ServiceNow, and WalkMe. This role offers an exciting opportunity to work across 20 sites in the UK, Ireland & NME. This role reports to the Product Lead - Salesforce and offers excellent development … Excellent stakeholder management skills, with excellent communication and relationship management Project management and IT proficiency Strong troubleshooting skills, with strong self disciplined time management and decision-making abilities Desirable: ServiceNow experience ITIL Service Management Framework knowledge JIRA experience Additional Salesforce Certifications (Sales/Service Cloud) Knowledge of Waste Management or Utilities Driving license would be advantageous as travelling to Veolia More ❯

Confident handling printers, desktops, basic networking (TCP/IP) Strong communication and customer service skills Ability to multitask and work to SLAs Desirable: Experience with ticketing systems (ConnectWise/ServiceNow ideal) SharePoint, Intune, or Wi-Fi troubleshooting experience Why Apply? You’ll be joining a professional, well-run team where support means more than just logging calls. Great place to More ❯