26 to 28 of 28 Support Technician Jobs in the Midlands

optimisation of Amazon Connect contact centre solutions. Assist in creating and maintaining dashboards and reports to monitor system performance and customer experience metrics. Support the continuous improvement of digital channels and AI-powered functionalities within Amazon Connect; this includes building flows, dialogues, and interactions that meet customer needs … keep digital process documents up to date, such as step-by-step guides or change logs. Training We are looking for a motivated Digital Support Apprentice to join our Service Improvement team within the Customer Experience Directorate. This is an exciting opportunity to gain hands-on experience with contact ...

authorized peripheral equipment Assist site with hardware/desk/office/boardroom setup as requested Execute supported directed tasks for network or server support on-site by escalations teams. Provide first level troubleshooting and support for Applications Capture, store and update in-scope site information. EUC Hardware … Mobile devices (phone/tablets) set-up, deployment, collection. Software/Application Installation (Country/Site specific). Basic Printing. Network and server troubleshooting support). Provide New Hire Induction. Manage local end user asset inventory and life cycle of assets. Provide first level support for meeting room ...

authorized peripheral equipment Assist site with hardware/desk/office/boardroom setup as requested Execute supported directed tasks for network or server support on-site by escalations teams click apply for full job details ...