Your new company Are you a technically skilled problem-solver with a passion for delivering exceptional customer support? A global organisation is seeking a TechnicalSupport Engineer. To join their dynamic team. This is a fantastic opportunity to work in a collaborative environment where your expertise will directly impact customer satisfaction and product success. Your new role … In this hands-on support role, you'll be the first point of contact for customers experiencing technical issues. Whether it's a bug, a data sync issue, or a usability question, you'll investigate, troubleshoot, and resolve-or escalate-each case with care and clarity. Respond to inbound support requests from external customers Diagnose and resolve … solutions or escalate complex cases to senior developers Communicate clearly and consistently with customers throughout the process Document findings and contribute to internal knowledge sharing Collaborate with the wider support and development teams to improve the product What you'll need to be successful A degree in Computer Science or a related field (B.Sc. or M.Sc.) A strong interest More ❯
Solihull, West Midlands, West Midlands (County), United Kingdom
Hays Business Support
Your new company Are you a technically skilled problem-solver with a passion for delivering exceptional customer support? A global organisation is seeking a TechnicalSupport Engineer. To join their dynamic team. This is a fantastic opportunity to work in a collaborative environment where your expertise will directly impact customer satisfaction and product success. Your new role … In this hands-on support role, you'll be the first point of contact for customers experiencing technical issues. Whether it's a bug, a data sync issue, or a usability question, you'll investigate, troubleshoot, and resolve-or escalate-each case with care and clarity. Respond to inbound support requests from external customers Diagnose and resolve … solutions or escalate complex cases to senior developers Communicate clearly and consistently with customers throughout the process Document findings and contribute to internal knowledge sharing Collaborate with the wider support and development teams to improve the product What you'll need to be successful A degree in Computer Science or a related field (B.Sc. or M.Sc.) A strong interest More ❯
12, The Wharf, 16 Bridge Street, Birmingham, England
EDUCATION & IT LIMITED
You will be expected to answer log support calls on our helpdesk. Tackle support issues and/or escalate the support to the appropriate team. Free on-site parking and good public transport links. Ethical company pension scheme. A career in IT. Working in a nurturing environment. Healthcare Cash Plan. Full UK Driving License desirable. Role You … will be expected to answer log support calls on our helpdesk. Tackle simple support issues or escalate the support to the appropriate team. You will be expected to drive to external customer sites and support with a wide range of IT support issues. You will need to be technically minded, and you must be comfortable … communicating with individuals, groups, and management. Many of our clients are not completely comfortable with the use of technical jargon. An ability to explain yourself in lay terms is necessary. You must have the ability to pick up skills and familiarise yourself with software quickly and stay abreast of the latest technologies. Respond to requests for technical assistance More ❯
Redditch, Worcestershire, West Midlands, United Kingdom
Steatite
Sales Support Overview (About us) Whether it's industrial embedded computing, custom lithium battery packs, secure communication systems, antennas, or imaging technology we design, manufacture, supply and support it! From the ocean floor to the edge of space, Steatite innovation is making sure that vital technology operates consistently, reliably, and above all safely. Our products can be found … diverse environment and is proud to be an equal opportunity employer. We are committed to providing an inclusive and accessible recruitment process. If you require any reasonable adjustments or support during the application process or interview, please let us know, and we will make the necessary arrangements. Job Type: Office Based Job Title: Sales Support Location: Redditch Hours … Work Scheme EV Salary Sacrifice Scheme Employee Share Scheme The type of person we are looking for (About You) We are looking for a proactive and detail-oriented Sales Support professional to join our fast-paced Communications Business Unit. The ideal candidate will play a key role in supporting the Business Development team by creating quotes, consulting with customers More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Keepmoat Limited
suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Main purpose of the role We have a fantastic opportunity for a Technical Services Field Support to join us, the role is field based covering our Midlands regions (including the West Midlands, East Midlands and South Midlands), with opportunity to work … from home one day a week. Reporting into the Technical Services Field Lead, the successful candidate will play a vital role within the business, delivering high value service and expertise to our nationwide regional offices, construction sites and sales offices. They will champion IT and business initiatives and be a focal point, assisting/training the regional and site … teams to adopt technologies. The role will play a key part in the successful coordination, delivery, in-life support, and removal/re-deployment of digital technology solutions utilised by our business. The daily duties of the Technical Services Field Support will be varied in scope and complexity, and therefore the individual should have a sound and More ❯
Rugeley, Staffordshire, West Midlands, United Kingdom
MGF LTD
An exciting opportunity has arisen to join our Structural Support Solutions business as Technical Sales Representative for the Midlands & East Anglia region. Established in 1981, MGF is a market leader in the design, manufacture, hire and sale of temporary works equipment for the construction industry. Employing over 440 staff, we currently operate nationally from 14 locations, we manufacture … our own equipment, operate our own transport fleet and importantly have an in-house engineering team who produce design solutions to meet customers' requirements. Our Structural Support Solutions business provides engineering support and hire of specialist equipment to temporarily support existing and new structures during construction and refurbishment. Our goal is to disrupt an established market and … and developing this exciting area of the business forward. The role Technically minded with an interest in civil engineering and construction, you will work as part of the Structural Support Solutions sales team promoting our market leading UniShore product range and delivering the service excellence that is central to MGF culture. You will use your experience in sales to More ❯
Lincoln, Lincolnshire, East Midlands, United Kingdom
LA International Computer Consultants Ltd
Job Description Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract Hub Stock management including asset management of kit in/out (Scan items More ❯