4 of 4 Commercial Awareness Jobs in Midlothian

and motivated Customer Experience Manager to join our Customer Delivery & Operations team. As a key member of our team, you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working with satellite operators, manufacturers, and partners, the Customer … service experience that will enable our customers to derive maximum value from our products and services while identifying opportunities for expansion. This role requires a blend of technical acumen, commercial awareness, customer first attitude, and strong interpersonal skills to bridge the gap between customer requirements and our software capabilities. The Customer Experience Manager will also be present from … management of customer relationships, providing insights and recommendations to optimise customers' use of our software Regularly engage with customers to assess satisfaction, usage, and potential challenges, resolving issues proactively Commercial & Growth Focus Identify and drive upsell, cross-sell, and renewal opportunities, working closely with the sales and product teams Track customer usage and business needs to identify opportunities for More ❯

training and mentoring in a safe environment with epathetic and supportive feedback. Every member of the team also receives developmental guidance in consulting skills, emotional intelligence, resilience, and self-awareness to allow everyone to grow and develop personally, at their own pace. The need for world-class security and privacy has never been greater.We work with our clients to … as well as implementing response automation technologies. Our specialists work with clients to uplift their maturity and fundamentally enhance their preparedness to respond, via targeted capability uplift, C-Suite awareness campaigns and training. Our technical response team support our clients in live incident responses by working to identify root causes and evict threats. Our professionals apply their experience and … levels of organisations; Proven experience delivering high quality, complex projects including effective program, project, financial and people management; Experience in leading business development activities in the Private Sector; Strong commercial awareness and business acumen, including specifically an excellent understanding of business processes and/or supporting technology; Experience or familiarity in managing contracts; Excellent verbal and written communication More ❯

to £45,000 package + commission THE ROLE We re working with a well-established Fire & Security company with an excellent reputation for delivering quality, compliance, and service to commercial clients across Scotland. They re looking to appoint a driven and experienced Business Development Manager to lead growth across the Edinburgh and East of Scotland region, focusing on installation … developing new business, managing client relationships, and helping shape long-term strategy in a growing, people-focused organisation. KEY RESPONSIBILITIES Identify, target, and secure new business opportunities across the commercial and industrial sectors. Build and maintain strong relationships with existing and prospective clients. Develop a robust pipeline of opportunities for fire and security installation, maintenance, and monitoring services. Prepare … REQUIRED Proven experience in business development or sales within the Fire & Security or Facilities Management industries. Sound technical understanding of fire alarms, CCTV, access control, and intruder systems. Strong commercial awareness with a consultative approach to sales. Confident communicator with excellent negotiation and presentation skills. Self-motivated and target-driven, with a focus on results and client satisfaction. More ❯

role with plenty of scope to drive improvement, introduce best practices, and guide the business through upcoming certifications and audits. About You Youll bring a mix of technical understanding, commercial awareness, and the confidence to engage at every level. Ideally, youll have: Strong experience in cybersecurity risk management or GRC roles A solid understanding of industry frameworks such More ❯