to the Support Team lead or Delivery teams. Collaborate with team members to identify common issues and suggest improvements. Manage workload proactively via a service desk and maintain up-to-date records. Essential Skills & Experience: Experience in a fast-paced customerservice environment. Confident communication with internal … to work with minimal supervision and meet deadlines. Flexible approach to learning and problem-solving. Commitment to personal and professional development. Excellent interpersonal and customerservice skills. Thorough, patient, and dedicated to resolving customer issues. Quick understanding of complex business processes. High level of IT skills, including More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
an interview, please make sure your application is full in line with the job specs as found below. br We are looking for a CustomerService Representative to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as More ❯
Data Governance Analyst Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customerservice is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection Apply to find out about our other benefits What you'll be doing Implement business data governance frameworks and guidance Create More ❯
and software management, supporting account administration, and helping deliver IT projects and office moves. Key Responsibilities: Provide first-line technical support for incidents and service requests, meeting agreed service level targets. Respond to escalations from both internal tech support teams and the global service desk. Build and … Provide logistical support during office moves and assist in project delivery where required. Skills and Experience Required: 1-2 years' experience in an IT service desk or similar technical support role required. Strong customerservice orientation with a focus on clear communication and problem-solving. Experience with … document actions accurately and follow established communication and escalation procedures. If you consider yourself a team player with excellent communication skills, have a strong customer-first mindset, and can demonstrate the ability to manage competing priorities please apply More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Motability Operations
use innovation to shape data so it works for everyone and we're planning to re-platform and improve the existing (commercial, operational and customer) data assets and develop new ones, as well as transform how we work with the business to use our data better. As our Digital … our customers. We're looking for a digital data enthusiast, working collaboratively with a variety of stakeholders to ensure alignment with business objectives and customer outcomes. Your support will help the team in managing and evolving our digital strategy, ensuring a best practice approach. Qualifications This is a great … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customerservice, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯
Employment Type: Permanent, Part Time, Work From Home
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Motability Operations
the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customerservice, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯
Employment Type: Permanent, Part Time, Work From Home
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Motability Operations
use innovation to shape data, so it works for everyone and we're planning to re-platform and improve the existing (commercial, operational and customer) data assets and develop new ones, as well as transform how we work with the business to use our data better. As part of … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customerservice, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯
Employment Type: Permanent, Part Time, Work From Home
you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customerservice and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will … Optional Private Healthcare and Dental coverage. About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to More ❯
you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customerservice and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will … Optional Private Healthcare and Dental coverage. About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to More ❯
you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customerservice and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will … Optional Private Healthcare and Dental coverage. About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to More ❯
you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customerservice and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will … Optional Private Healthcare and Dental coverage. About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to More ❯
you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customerservice and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will … Optional Private Healthcare and Dental coverage. About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to More ❯
you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customerservice and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will … Optional Private Healthcare and Dental coverage. About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to More ❯
you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customerservice and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will … Optional Private Healthcare and Dental coverage. About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to More ❯
you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customerservice and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will … Optional Private Healthcare and Dental coverage. About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to More ❯
of the business and nature of the role This would be a great transition for someone keen perhaps from an Admin/Receptionist/CustomerService/similar background who wants to upskill in a firm that will help them grow and add to their account management and … including Word and Excel Ability to learn quickly (initial and ongoing training and support will be provided) Ideally but not necessarily, any experience in customer/client relations Adaptability, eagerness to learn as you work, and tenacity to add value and work efficiently If this sounds like a good More ❯
of the business and nature of the role This would be a great transition for someone keen perhaps from an Admin/Receptionist/CustomerService/similar background who wants to upskill in a firm that will help them grow and add to their account management and … including Word and Excel Ability to learn quickly (initial and ongoing training and support will be provided) Ideally but not necessarily, any experience in customer/client relations Adaptability, eagerness to learn as you work, and tenacity to add value and work efficiently If this sounds like a good More ❯