20 of 20 ITIL Jobs in Milton Keynes

issues with a problem-solving mindset. Familiarity with ITSM tools and service desk operations. Working knowledge of Microsoft technologies and general networking. Desirable: Experience with ServiceNow or similar tools. ITIL Foundation or SDI Service Desk Analyst certification. Understanding of SLAs and priority classifications. Additional Info: Shift-based role (between 07:00-19:00, Monday to Friday). May include occasional More ❯

experience Understanding of Information Security principles. Desirable Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM) or Security + Certification Industry standard IT qualifications e.g. Microsoft, Cisco, ITIL Knowledge of the Data Protection Act Experience Essential A working Knowledge of Health Computing Systems or a similar large organisation and data structures. Experience with network and switch technologies such More ❯

access management role. Working knowledge of Active Directory, Azure AD, and Office 365 user administration. Understanding of JML (Joiners, Movers, Leavers) lifecycle and related access security principles. Familiarity with ITIL best practices and experience using ITSM tools (ideally ServiceNow). Excellent organisational and administrative skills with strong attention to detail. Strong verbal and written communication skills; confident working in a More ❯

You will be report to the Head of Global Infrastructure and the European IT Director Excellent communication skills, including including written and verbal You will have an understanding of ITIL, Prince 2 practices. Must have a MCP certification along with at least 5 years experience of desktop and application rollouts Ability to think creatively and problem solve and ability to More ❯

and manage key artefacts and processes, SDP's, Resource Models & ELS SKILLS Must have Bachelor's degree in information technology, Computer Science, or a related field. Strong understanding of ITIL and service management principles. Proficiency in service design tools and methodologies. Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Strong analytical and problem-solving abilities. More ❯

manage multiple priorities Desirable Certifications Microsoft Certified: Azure Solutions Architect Expert Microsoft 365 Certified: Enterprise Administrator Expert CCNA or CompTIA Network+ VMware Certified Professional or equivalent Windows Server certification ITIL Foundation If youre looking to join a dynamic team delivering impactful solutions to a wide range of clients, wed love to hear from you. Apply now and be part of More ❯

stakeholders, aligning data solutions with strategic business goals. Own delivery and integration of enterprise data pipelines and platforms, ensuring stability and scalability. Maintain rock-solid operational standards, aligned with ITIL, ISO27001, and internal security policies. Shape and influence data architecture, process standards, and reusable frameworks including AI and RPA capabilities. Oversee vendor management and service contracts, ensuring SLA performance and More ❯

Experience with Omnissa Workspace One, Microsoft Power Platform, Azure Automation Familiarity with scripting tools like Python, Ansible, Shell Understanding of cloud platforms (AWS, Azure) and automation tools Awareness of ITIL, ISO 20000, ISO 27000 standards If you're looking for a role where your technical expertise makes a real impactand you want to grow within a company that values innovation More ❯

Excellent problem-solving, communication, and conflict-resolution skills. Data-driven mindset with experience using metrics to drive performance and decision making. Previous experience with AI is desirable. Familiarity with ITIL or other service management frameworks is a plus. A proven track record of achieving targets would be advantageous A background in EdTech or Higher Education is desirable, but not essential More ❯

Skills and experience Possess strong technical skills in Windows Administration, Office365 admin, AzureAD Citrix, Intune, iOS, Azure. Knowledge of experience in ITSM ticketing systems ideally ServiceNow Strong knowledge of ITIL or preferably possess ITIL Foundation V3/V4 Strong background in Windows and Microsoft Office administration A good understanding of mobile devices, such as Apple smartphones and tablets Familiarity and More ❯

Linux Server Administration including container technology & ecosystem (docker, Kubernetes, Prometheus) linked to AAD. Ideally, experience in telecommunications and similar regulated verticals and environments. Ideally, working knowledge of ISO 27000, ITIL, or similar regulated environment. Ideally, exposure to CRM & ERP systems (e.g., Salesforce, SAP, MS Dynamics). Ideally, exposure to networking, telecommunications and OSI model. If you have transferable skills, even More ❯

systems that are central to AQA's purpose. What you'll need to bring: Strong experience managing Azure platforms in complex environments where uptime matters. A working knowledge of ITIL (and preferably more than just the Foundation certificate). Enough technical depth to lead credible conversations about platforms and infrastructure - and to challenge where needed. A structured approach to solving More ❯

software. Must be familiar with Active Directory and server 2013. An excellent manager and be able to lead and direct a team of techies. You must ideally have an ITIL certification. Ability to communicate effectively at all levels. The Client has sites scattered across the UK and therefore there will be travel required to meet various teams and heads of More ❯

them. Excellent problem-solving, communication, and conflict-resolution skills. The ability to use metrics to drive performance and decision-making. Any experience with AI solutions is beneficial. Experience with ITIL or similar frameworks is advantageous. Experience and proficiency with SQL. The Package: A base salary up to £60,000, plus bonus. 25 days’ holiday, plus bank holidays, plus wellbeing/ More ❯

management and secure data wiping techniques. Networking & Access Control: Knowledge of network configurations, Firewall rules, and user access protocols. Backup & Recovery: Experience in data backup, recovery, and migration strategies. ITIL & Compliance: Familiarity with incident management, change control processes, and compliance documentation. More ❯

management and secure data wiping techniques. Networking & Access Control: Knowledge of network configurations, Firewall rules, and user access protocols. Backup & Recovery: Experience in data backup, recovery, and migration strategies. ITIL & Compliance: Familiarity with incident management, change control processes, and compliance documentation. More ❯

management and secure data wiping techniques. Networking & Access Control: Knowledge of network configurations, Firewall rules, and user access protocols. Backup & Recovery: Experience in data backup, recovery, and migration strategies. ITIL & Compliance: Familiarity with incident management, change control processes, and compliance documentation. More ❯

contributing to a busy service desk environment, with a collaborative team, who provide an excellent level of customer service. If you have experience of supporting Microsoft technologies, in an ITIL environment, then this will be ideal for you. You must be already SC Cleared, or eligible for SC clearance to be considered. Role: Service Desk Analyst (SC Cleared) Duration … skills, team player and flexible work approach Strong background in supporting Microsoft Technologies: Windows/Office 365/M365/Active Director/Exchange/Entra Working in an ITIL environment, a nice to have if ITIL Qualified Use of ServiceNow as an ITSM tool Must be eligible, or already SC Cleared Available to work onsite 3 days per week More ❯

smooth transitions and minimal disruption. Qualifications and Experience Proven experience in a Service Delivery Manager or similar client facing role, ideally within IT or managed services. Strong understanding of ITIL principles and service management best practices (ITIL certification desirable). Excellent organisational, communication, and stakeholder management skills. Demonstrated ability to manage multiple priorities in a fast paced environment. Strong analytical More ❯

take immense pride in being awarded gold for Investors in People. This recognition reflects our deep commitment to nurturing talent and ensuring every individual feels valued and supported. Qualifications: ITIL Foundation desirable Technical Certification such as CompTIA or equivalent desirable Essential skills: Experience in a customer facing IT role Skilled in the creation and delivery of customer focused presentations and … communications Experience working within an IT Managed Service environment A good general knowledge of end user technologies, e.g. PC’s, Audio Visual, Mobile Phones, Telephone systems Experience working with ITIL service and support processes Strong analytical and diagnostic skills for problem resolution and root cause analysis A broad understanding of technology and a good level of awareness of technical concepts More ❯