10 of 10 Incident Management Jobs in Milton Keynes

backed schemes including Tax-Free Childcare, Help to Save, Court Funds Office and Help to Buy. Be at the centre of decision-making Lead incident response activities, work directly with senior stakeholders and clients, and drive service recovery during high-profile operational events. Grow your career Develop expertise … incident management, stakeholder engagement, service improvement and data analytics, with opportunities to influence strategic decisions and progress into senior service management and leadership roles. Role Purpose The Business Incident Manager is responsible for the end-to-end management of business incidents impacting ...

Multi-market platform foundations, delivered as code Design and build a parameterised Azure landing zone that can be instantiated per market, covering subscription and management group topology, networking, connectivity, policy assignment, and baseline observability. Deliver the entire estate through Infrastructure as Code with peer review, automated policy compliance checks … Produce and maintain a local-delta attestation template that scales to further markets. Ensure the platform meets DORA and operational resilience obligations - ICT risk management, incident classification and reporting, resilience testing, and third-party ICT arrangements. Running the platform Own service availability and performance for the international platform ...

activities. Key Responsibilities Provide specialist support for complex Microsoft 365 incidents, requests, and operational issues. Increase 2nd Line support throughput and technical capability. Improve incident triage, diagnosis, and resolution processes. Reduce service backlog and improve overall time-to-resolution metrics. Improve first-time and 2nd Line resolution rates across … Microsoft 365 technologies. Minimise avoidable escalations to 3rd Line support teams through enhanced troubleshooting and escalation quality. Support major incident management and service stabilisation activities. Create and maintain operational documentation, including: Run books Standard Operating Procedures (SOPs) Troubleshooting guides Knowledge articles Deliver structured knowledge transfer through: Team mentoring ...

Command Centre during their shift , providing command and control across a broad range of operational capabilities, including Cyber/SOC, NOC, Infrastructure, Service Management and Physical Security . This is not a SOC Manager, Cyber Operations Manager or hands-on technical engineering position . The successful candidate will … senior operational authority for the Command Centre during assigned shifts. Maintain a clear Common Operating Picture (COP) across cyber, network, infrastructure, service management and physical security operations. Coordinate the response to significant incidents, service disruptions, emerging risks and operational issues. Set operational priorities and ensure the appropriate specialist teams ...

Command Centre during their shift , providing command and control across a broad range of operational capabilities, including Cyber/SOC, NOC, Infrastructure, Service Management and Physical Security . This is not a SOC Manager, Cyber Operations Manager or hands-on technical engineering position . The successful candidate will … senior operational authority for the Command Centre during assigned shifts. Maintain a clear Common Operating Picture (COP) across cyber, network, infrastructure, service management and physical security operations. Coordinate the response to significant incidents, service disruptions, emerging risks and operational issues. Set operational priorities and ensure the appropriate specialist teams ...

Software Engineer at JPMorgan Chase in the AI and Machine Learning Platform team, you will build and scale AI infrastructure that modernizes traditional infrastructure management and site reliability engineering through applied AI. You will own the reliability, performance, and cost-efficiency of the LLM inference platform end to end. … production at scale, with deep instrumentation and strong operational rigor. You will partner across engineering to deliver secure software, improve stability, and lead incident response and continuous improvement. Job Responsibilities Design, develop, troubleshoot, and deliver secure, high-quality production software and services for AI infrastructure Build backend services ...

delivery of new services and solutions and capacity planning to ensure IT infrastructure meets the current and future requirements of the organisation. Participating in incident response efforts, diagnosing, and resolving platform related issues and implementing preventative measures to minimise downtime. Full-service delivery. Undertakes structure planning to ensure sufficient … plans to stakeholders, including leadership, product managers and other teams. Actively managing relationships with vendors acting as the liaison between the business, IT Senior Management team and key vendors, and maintain key relationships. Proving technical leadership, mentoring, and promoting a culture of innovation, collaboration, and accountability within the platform ...

technical leadership to platform engineers and partner with cross-functional teams to deliver platform projects. This role requires extensive experience in large-scale infrastructure, incident management, capacity planning, and vendor management within a regulated financial services environment, offering a competitive package and #J-18808-Ljbffr ...

will mentor platform engineers, drive initiatives, and collaborate with cross‐functional teams to ensure reliable IT services across the organisation. You will guide incident management, capacity planning and performance optimisation while engaging with senior stakeholders to shape roadmaps and governance. #J-18808-Ljbffr ...

solutionsthat support the firm's commercial goals by harnessing artificial intelligence and machine learning technologies to develop new products, improve productivity, and enhance risk management effectively and responsibly. As a Senior Manager - SRE at JPMorgan Chase within the AIML Data Platforms and Chief Data and Analytics Team , you will … high-quality production code, and reviews and debugs code written by others. Adds to team culture of diversity, opportunity, and respect. Develops and maintains incident response procedures, including root cause analysis and postmortem documentation. Required Qualifications, Capabilities, and Skills: Experience with formal training or certification on software engineering concepts. ...