Kingston, Milton Keynes, Buckinghamshire, England, United Kingdom
OJC IT LTD
About the Role We are looking for a highly capable ServiceDelivery Manager to join the Retail Implementation Team at a leading UK retailer. This team is responsible for delivering new IT solutions and enhancing existing technologies across stores in the UK, Republic of Ireland, Channel Islands, and our Franchise Partner network. Initially this is an 8 week … hardware to support peak trading periods Expanding Self Check Out (SCO) capacity Supporting the rollout of new till-scanning hardware This is a hands-on role that requires strong servicedelivery management skills, the ability to work across a variety of internal teams and suppliers, and a commitment to driving successful project outcomes. Key Responsibilities Lead the day … to-day delivery of small to medium-scale retail IT implementation projects Manage relationships with project stakeholders, ensuring clear communication and high satisfaction Collaborate with 3rd-party suppliers to build strong, productive partnerships Scope and assess project requirements to align with business goals Plan, monitor, and report on implementation activities, dependencies, and timelines Coordinate and manage internal and external More ❯
Engineer (COBOL)locations: Milton Keynes, Buckinghamshire, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: REQ567274 What success looks like in this role: Unisys is an IT Technology & Service provider with 37,000 employees all with a single focus: to help our customers seize opportunities, overcome challenges and succeed in the global economy. We work with large organisations … Transaction Processing (TIP/HVTIP) or similarOver and above the technical requirements for this role, we would expect the individual to be able to apply technical expertise within a servicedelivery environment and be comfortable to develop technical solutions without adversely impacting the operational effectiveness of the supported systems. You may have a good understanding of ITIL which More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Pertmeps Warwick County Council
forward-looking projects, ensuring system upgrades, data accuracy, process improvements, and exceptional user experience. You will: Lead, manage and develop a team of Systems Co-ordinators to ensure excellent servicedelivery, capability building, and skills development. Allocate workload, manage performance, and resource plan to meet SLAs, KPIs, and service quality targets. Serve as the escalation point for … solving, organisation skills; able to manage competing priorities under pressure and maintain high-quality outcomes. Desirable: Experience with SuccessFactors Recruitment & Onboarding modules. Working with external technology partners or managed service providers. What's in It For You The chance to make impact in a mission-led institution, helping transform lives through education. Hybrid working with flexibility; role based in More ❯
Engagement with Business and IT Stakeholders Architecture Budget and Cost Management Security, Compliance, & Risk Management Supplier & Partner Relationship Management Emerging Technology Evaluation and Adoption Manage HPC and Platform Engineering Service DeliveryEssential attributes for success: Knowledge of Engineering applications (e.g. CFD, FEA, Monte Carlo, high end visualisation, etc.) and the demands they place on HPC/IT infrastructure. Experience working More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Frossell Recruitment
hour lunch break) Are you an organised and customer-focused professional with strong technical administration experience? We are looking for a Technical Customer Support Coordinator to join a busy service team on an 18-month fixed term contract . This is an excellent opportunity to be part of a highly professional organisation that prides itself on exceptional customer service … corrective actions. Work closely with field engineers to meet customer needs. Collate data and generate reports for account managers. Liaise with partner suppliers to organise equipment maintenance and ensure service KPIs are met. Escalate customer issues where necessary and monitor supplier performance. About You We’re looking for someone who is: Experienced in a customer service or scheduling … environment (minimum 2 years). Highly proficient with Microsoft Dynamics CRM and the Microsoft Office Suite . Skilled in working towards KPI targets and reporting on service delivery. An excellent communicator, confident in dealing with multiple stakeholders. Organised, proactive, and able to thrive in a fast-paced service environment. Desirable Experience working within managed service contracts. Previous More ❯