20 of 20 Customer Service Jobs in Norfolk

Looking for a role where every customer interaction matters? Ready to be the bridge between cutting-edge technology solutions and exceptional customer experiences? Pre-Sales Coordinator now required! Join a dynamic technology company as a Pre-Sales Coordinator, where you'll play a pivotal role in supporting their sales team and channel partners across the EMEA region. This … is your opportunity to be at the heart of the customer journey, ensuring every interaction exceeds expectations from the very first point of contact. What You'll Be Doing: Supporting sales and business development teams to deliver outstanding customer experiences throughout the entire operations cycle Managing pre-sales administration including sales orders, proforma invoices, and all related documentation … Coordinating with account management teams on customer quotations and proposals Handling complex logistics including dangerous goods dispatch and export regulations Managing pending orders, monitoring stock availability and keeping customers informed Working closely with freight forwarders and couriers to provide accurate shipping solutions Creating targeted marketing campaigns and customer communications Collaborating with internal teams including Business Development Specialists, Account More ❯

About Us At Anglian we’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We are seeking a 1st Line Support Technician to join our … issues efficiently and effectively. This is a fantastic opportunity for someone with a passion for technology to expand their experience in front line IT Services. Key Responsibilities Delivering exceptional customer service by promptly assisting with any queries or concerns, using phone or e-ticket, logging tickets via Heat software Log faults with 3rd party maintainers, following up and … level for fault tickets not resolved by the First Line Support Team. Arrange distribution of any inventory items which need to be dispatched from the IS Department Deliver 'best customer service' to all company staff. As required, assist the build of IS Devices to an agreed standard, laptop, desktops and mobiles. What We’re Looking For Excellent communication More ❯

About Us At Anglian we're a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We are seeking a 1st Line Support Technician to join our … issues efficiently and effectively. This is a fantastic opportunity for someone with a passion for technology to expand their experience in front line IT Services. Key Responsibilities Delivering exceptional customer service by promptly assisting with any queries or concerns, using phone or e-ticket, logging tickets via Heat software Log faults with 3rd party maintainers, following up and … level for fault tickets not resolved by the First Line Support Team. Arrange distribution of any inventory items which need to be dispatched from the IS Department Deliver 'best customer service' to all company staff. As required, assist the build of IS Devices to an agreed standard, laptop, desktops and mobiles. What We're Looking For Excellent communication More ❯

ICT Service Desk Analyst - 12+ Month Contract Location: Wymondham, Norfolk, NR18 0WW | Schedule: Monday-Friday, 9:00 AM-5:00 PM (rotating shifts between 8:00 AM and 5:00 PM) Hybrid Work: Considered after 3-month review Contract Length: 12 months, with possible extension Security Clearance: Must have lived in the UK continuously for the past 3 years … Work: Applicants must have current and unrestricted right to work in the UK. Unfortunately, visa sponsorship is not available for this role. Are you experienced in handling high-volume service requests and delivering exceptional customer support? This role is ideal for candidates from any industry who have worked on a help desk or service desk , and are … now looking to step into the world of ICT support. Key Responsibilities Manage a high volume of incoming calls , live chats , and self-service portal requests. Deliver excellent customer service while troubleshooting or triaging basic ICT issues. Log, categorize, and assign service tickets using internal systems. Work closely with ICT teams to ensure timely issue resolution. More ❯

ICT Service Desk Analyst - 12+ Month Contract Location: Wymondham, Norfolk, NR18 0WW | Schedule: Monday-Friday, 9:00 AM-5:00 PM (rotating shifts between 8:00 AM and 5:00 PM) Hybrid Work: Considered after 3-month review Contract Length: 12 months, with possible extension Security Clearance: Must have lived in the UK continuously for the past 3 years … Work: Applicants must have current and unrestricted right to work in the UK. Unfortunately, visa sponsorship is not available for this role. Are you experienced in handling high-volume service requests and delivering exceptional customer support? This role is ideal for candidates from any industry who have worked on a help desk or service desk , and are … now looking to step into the world of ICT support. Key Responsibilities Manage a high volume of incoming calls , live chats , and self-service portal requests. Deliver excellent customer service while troubleshooting or triaging basic ICT issues. Log, categorize, and assign service tickets using internal systems. Work closely with ICT teams to ensure timely issue resolution. More ❯

About Us: Anglian is a leading national multi-branded company specialising in home improvements. We are committed to delivering exceptional service and innovative solutions to our customers. We are seeking a dedicated and skilled Payroll and HR Service Delivery Manager to join our team and support the Group HR Director in delivering a professional HR Shared Service function. Role Purpose: The Payroll and HR Service Delivery Manager will play a crucial role in supporting the strategic roadmap for Payroll and HR Administration functions. This position focuses on providing professional HR shared services support, handling the administrative and transactional aspects of HR and Payroll, ensuring accuracy, compliance, and efficient service delivery. Key Responsibilities: Data Management … transactions such as onboarding, offboarding, and employee changes. Benefits Administration: Manage the administration of employee benefits programs, ensuring compliance. Oversee pension schemes, group income protection, and other group policies. Customer Service: Respond to employee and manager inquiries related to HR policies and procedures using a triage model. Collaborate with HR Advisors, Recruitment Team, and L&D colleagues to More ❯

in construction technology solutions, specialising in machine control, surveying, laser scanning, and ground-penetrating radar (GPR) systems. With a strong presence across the UK, we pride ourselves on our customer-first approach, high retention rates, and continued investment in our people and products. We’re committed to enhancing safety and productivity on construction sites through expert consultancy, tailored training … technical issues in the field. Stay current with software, firmware, and product updates. Uphold company policies and standards. Collaborate with colleagues to plan weekly priorities and projects. Maintain strong customer relationships aligned with our ‘customer-first’ ethos. What We’re Looking For: Self-motivated with excellent time management. Comfortable working independently in diverse environments. Willingness to travel extensively … and stay overnight when required. Genuine interest in technology and construction machinery. Strong communication and customer service skills. Ready to Build Your Future If you're passionate about technology and want to make a real impact in the construction industry, Machinetech Ltd is the place for you. Apply now and become part of a forward-thinking team driving More ❯

in construction technology solutions, specialising in machine control, surveying, laser scanning, and ground-penetrating radar (GPR) systems. With a strong presence across the UK, they pride themselves on their customer-first approach, high retention rates, and continued investment in their people and products. They're committed to enhancing safety and productivity on construction sites through expert consultancy, tailored training … technical issues in the field. Stay current with software, firmware, and product updates. Uphold company policies and standards. Collaborate with colleagues to plan weekly priorities and projects. Maintain strong customer relationships aligned with their ‘customer-first' ethos. What They're Looking For: Self-motivated with excellent time management. Comfortable working independently in diverse environments. Willingness to travel extensively … and stay overnight when required. Genuine interest in technology and construction machinery. Strong communication and customer service skills. Ready to Build Your Future If you're passionate about technology and want to make a real impact in the construction industry, our client is the place for you. Apply now and become part of a forward-thinking team driving More ❯

multi branded, nation company specialising in home improvemnts and we are committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We are seeking a talented 2nd Line Support Technician to join … level for fault tickets not resolved by the First Line Support Team. Arrange distribution of any inventory items which need to be dispatched from the IS Department Deliver 'best customer service' to all company staff. Spend one day per week acting as a First Line cover. What We're Looking For Proven experience in a similar role. Full … Laptop hardware and be able to diagnose and resolve hardware issues Knowledge of WAN, LAN and wireless facilities Why Join Us? Competitive Salary Pension 31 days holiday, increasing with service, plus have your birthday off Paid time off annually to volunteer Comprehensive health & well-being benefits including cycle to work scheme, heavily discounted gym memberships and free access to More ❯

Learning how to maintain IT systems and networks Supporting the wider IT team with day-to-day tasks and projects What You’ll Learn: IT fundamentals and best practices Customer service and communication skills Problem-solving techniques in real-world scenarios How to work with a range of technologies and systems Industry-recognised qualifications through structured training What … per annum for 12 months, then increasing to NMW or NLW in accordance with Government guidelines 18 month contract- gaining an IT Qualification 31 days holiday, increasing with service, plus an additional paid day for your birthday! Paid time off annually to volunteer Comprehensive health & well-being benefits including, heavily discounted gym memberships, employee assistance programme and free access More ❯

Learning how to maintain IT systems and networks Supporting the wider IT team with day-to-day tasks and projects What You'll Learn: IT fundamentals and best practices Customer service and communication skills Problem-solving techniques in real-world scenarios How to work with a range of technologies and systems Industry-recognised qualifications through structured training What … per annum for 12 months, then increasing to NMW or NLW in accordance with Government guidelines 18 month contract- gaining an IT Qualification 31 days holiday, increasing with service, plus an additional paid day for your birthday! Paid time off annually to volunteer Comprehensive health & well-being benefits including, heavily discounted gym memberships, employee assistance programme and free access More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with Annual Bonus taking your total … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

research and implement SEO best practices to maximize the visibility and reach of the content you create. Cross-functional collaboration: Work closely with other teams, including sales, product, and customer service, to ensure that content is accurate, up-to-date, and aligned with business goals. Quality Assurance: Edit and proofread content to ensure it meets the highest standards More ❯

individual with excellent communication and administrative skills to contribute to the success of a rapidly growing company. Key responsibilities will include providing administrative support to the sales team, managing customer inquiries and orders, and assisting with sales reporting and analysis. The successful candidate will have a strong attention to detail, the ability to work well under pressure, and a … be the perfect role for you. Don't miss out on this exciting opportunity - apply now! Experience Required is past roles which include the following - order inputting - sales upport - Customer Service More ❯

experience for their clients. This hybrid role combines structured sales support with light-touch marketing coordination, giving the right candidate a chance to play a meaningful part in the customer journey, from first engagement through to onboarding and growth. What’s in it for you? Join a people-first, values-led business in a genuinely supportive environment. Hybrid and … CRM data, and knowledge bases Occasionally attend client meetings or industry networking events with Account Managers You will have/be Minimum 2 years’ experience in an administration or customer service role Excellent communication and interpersonal skills Strong attention to detail and a naturally structured working style Enthusiasm for supporting a high-performing team and delivering real client More ❯

IT Future IT Manager Package: c£60k plus performance related bonus, benefits and relocation package Location: South Norfolk With a reputation for manufacturing high quality products and delivering excellent customer service in an exciting industry, our international client is looking for an IT Manager who loves driving positive business change through technology and working with MRP systems. This More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

the job & gain useful experience. Key responsibilities: To attend technical calls of multi-functional devices, support customers with setup of copier features like, printing, scanning, booklets etc To attend customer sites to install upgraded or refurbished multi-functional devices Provide remote IT support for multi-functional devices when required Preparation and set up of new multi-functional devices, including … delivery Key requirements: Experience in computer networking would be an advantage but not essential Although part of a team, can work independently Able to demonstrate fault finding skills Excellent customer service skills and able to easily build rapport Self-motivated and well organised Fast and keen self-learner Full training will be provided, so soft skills are most More ❯

the job & gain useful experience. Key responsibilities: To attend technical calls of multi-functional devices, support customers with setup of copier features like, printing, scanning, booklets etc... To attend customer sites to install upgraded or refurbished multi-functional devices Provide remote IT support for multi-functional devices when required Preparation and set up of new multi-functional devices, including … delivery Key requirements: Experience in computer networking would be an advantage but not essential Although part of a team, can work independently Able to demonstrate fault finding skills Excellent customer service skills and able to easily build rapport Self-motivated and well organised Fast and keen self-learner Full training will be provided, so soft skills are most More ❯

Department: ICT Reporting to: Regional Service Manager Contract: Permanent This role involves providing technical field support to accounts within the Kyocera group. Key Responsibilities: Provide technical assistance to assigned Kyocera accounts within the timescales specified by SLAs. Investigate and rectify faults reported by KMDS and channel partner end users. Perform device installation, routine maintenance, and updates as required. Understand … copier/print environment. City & Guilds or similar qualification or comparable competence. Logical problem-solving skills for quick and accurate issue resolution. Excellent communication and interpersonal skills for superior customer service. Kyocera's core values-Communication, Courage, Commitment, Cooperation, and Consciousness-are integral to our culture. We expect employees to demonstrate these values in their work, respecting others and More ❯