25 of 25 Customer Service Jobs in Norfolk

Job Title: Senior Field Service Engineer Reports to: Helpdesk Manager Our client is an established Managed Service Provider with 22 years' experience of supporting clients within the Yorkshire, Lancashire, Lincolnshire and Merseyside area. Their belief is of providing high levels of customer service, ensuring that they … should they wish, in addition to a great team working environment. Due to their continuing success, they are now looking to recruit a Field Service Engineer to add to their existing talented team. Job Summary: The Field Service Engineer is responsible for all onsite service and support … needs for our customers. This relates to all technology, including workstations, servers, printers, networks, and vendor-specific hardware and software. The Field Service Engineer will also carry out project work and pre-sales audits. The Field Service Engineer will be required to write technical reports and assist the More ❯

My Client based in Kings Lynn are currently looking for a Service Desk Technician to join them on a 6-9 month contract opportunity to support them with a Windows roll out programme. This role is 5 days on site and is paying £14.85 per hour, Inside IR35 weekly … resolving technical issues: Diagnosing and resolving software and hardware problems, often using remote tools. Managing support tickets: Tracking, prioritizing, and updating tickets in a service desk system. Providing technical support: Guiding users through systems configuration and troubleshooting. Escalating complex issues: Identifying and escalating issues that require specialised expertise. Maintaining … documentation: Keeping up-to-date documentation of IT systems and procedures. Providing customer service: Communicating clearly and professionally with users to ensure their satisfaction. Build and configure hardware: Setting up new devices and configuring them for use Work with various technologies: Utilising Windows Server environments, cloud services, and More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

work. As a Specialist, you build brand loyalty and create owners of Apple products and services. You’re dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious - you ask questions to learn about our customers’ needs, customising recommendations to … enrich their lives. In this role, you could work full-time, part-time or part-time temporary. Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products. Understand and proactively … purchase options, and assist in offering ownership opportunities. Maintain accuracy and follow guidance. Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store. Contribute to an inclusive environment by respecting each other’s differences and having the More ❯

processes relevant to the role. Provide assistance to the Accounts Receivable, Accounts Payable, and Reconciliations teams to meet deadlines. Duties and Responsibilities: Deliver excellent customer service by answering questions and responding to queries on the ERP system. Assist the Senior Systems Accountant and Systems Analyst in developing the … as required. About You: Enthusiastic about technology and eager to learn. Basic understanding of ERP systems, with a preference for experience in Unit4. Strong customer service skills. Ability to manage multiple tasks and priorities. Qualifications in IT, Computing, or a related field. Excellent communication and teamwork skills. Why More ❯

processes relevant to the role. Provide assistance to the Accounts Receivable, Accounts Payable, and Reconciliations teams to meet deadlines. Duties and Responsibilities: Deliver excellent customer service by answering questions and responding to queries on the ERP system. Assist the Senior Systems Accountant and Systems Analyst in developing the … as required. About You: Enthusiastic about technology and eager to learn. Basic understanding of ERP systems, with a preference for experience in Unit4. Strong customer service skills. Ability to manage multiple tasks and priorities. Qualifications in IT, Computing, or a related field. Excellent communication and teamwork skills. Why More ❯

Support company based in Kings Lynn. Our client is UKs leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making a genuine difference to their clients. Over the years they have built a reputation for excellent service by putting the … customer experience at the very core of the company values and encouraging the power of their team ' we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the strongest of teams! Main Responsibilities for the successful IT Support Analyst: As an IT Support Analyst your … role will be a mix of working on client projects and service desk escalations, On-Site Installations. The role will require you to have excellent technical and problem resolution skills. This role is an important technical position as a valued member of the team. To provide mentoring and support More ❯

responsive and effective partner. You will need to deliver following responsibilities: Provide ITMS relationship leadership for designated areas of the university. Ensure excellence in customer service, developing and managing service level agreements (SLAs) for the portfolio of directorate services, reviewing and adapting service levels to meet … stakeholder needs. Build strong customer relationships, contract with customers to ensure needs are understood and deliver against service standards Manage and facilitate formal requirement gathering, strongly aligned to wider University objectives and strategic framework, to ensure directorates delivery meets the needs of University Staff and Students. Undertake assessment … and evaluation of future business requirements, to recommend new or changed items in the service portfolio, and to advise the faculty or directorate of how to achieve the delivery of these requirements Be a credible member of senior leadership teams, supporting the development of strategic and operational plans, contributing More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key More ❯

one of the UKs leading Cyber Security and IT Support providers, driven by strong values and a genuine passion for delivering seamless, people-focused service that truly makes a difference to their clients. Main Responsibilities for the successful New Business Development Manager: As a New Business Development Manager, you … in identifying, pursuing, and securing new revenue opportunities, ensuring the company sustains growth and financial health. Drive growth and expand the trading businessthrough proactive customer acquisition. Lead and manage the full B2B sales cycle, from generating and qualifying leads to processing orders, ensuring a smooth and seamless client experience … and pursue opportunities to upsell or cross-sell additional products and services to existing clients. Work closely with the presales team to develop tailored customer proposals and manage communications through to closure. Maintain comprehensive and up-to-date records of client interactions, project milestones, and contractual agreements. Conduct regular More ❯

one of the UKs leading Cyber Security and IT Support providers, driven by strong values and a genuine passion for delivering seamless, people-focused service that truly makes a difference to their clients. Main Responsibilities for the successful New Business Development Manager: As a New Business Development Manager, you … in identifying, pursuing, and securing new revenue opportunities, ensuring the company sustains growth and financial health. Drive growth and expand the trading businessthrough proactive customer acquisition. Lead and manage the full B2B sales cycle, from generating and qualifying leads to processing orders, ensuring a smooth and seamless client experience … and pursue opportunities to upsell or cross-sell additional products and services to existing clients. Work closely with the presales team to develop tailored customer proposals and manage communications through to closure. Maintain comprehensive and up-to-date records of client interactions, project milestones, and contractual agreements. Conduct regular More ❯

of the UK’s leading Cyber Security and IT Support providers, driven by strong values and a genuine passion for delivering seamless, people-focused service that truly makes a difference to their clients. Main Responsibilities for the successful New Business Development Manager: As a New Business Development Manager, you … identifying, pursuing, and securing new revenue opportunities, ensuring the company sustains growth and financial health. Drive growth and expand the trading business through proactive customer acquisition. Lead and manage the full B2B sales cycle, from generating and qualifying leads to processing orders, ensuring a smooth and seamless client experience … and pursue opportunities to upsell or cross-sell additional products and services to existing clients. Work closely with the presales team to develop tailored customer proposals and manage communications through to closure. Maintain comprehensive and up-to-date records of client interactions, project milestones, and contractual agreements. Conduct regular More ❯

re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We are seeking a talented 2nd … resolved by the First Line Support Team. Arrange distribution of any inventory items which need to be dispatched from the IS Department Deliver 'best customer service' to all company staff. Spend one day per week acting as a First Line cover. What We're Looking For Proven experience … to diagnose and resolve hardware issues Knowledge of WAN, LAN and wireless facilities Why Join Us? Competitive Salary Pension 31 days holiday, increasing with service, plus have your birthday off Paid time off annually to volunteer Comprehensive health & well-being benefits including cycle to work scheme, heavily discounted gym More ❯

and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in four specialist sectors: public service, enterprise, financial services, and defence & justice. Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and … think bigger and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At the company … of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will More ❯

and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in four specialist sectors: public service, enterprise, financial services, and defence & justice. Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and … think bigger and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At the company … of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will More ❯

and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in four specialist sectors: public service, enterprise, financial services, and defence & justice. Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and … think bigger and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer’s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At the company … of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will More ❯

and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in four specialist sectors: public service, enterprise, financial services, and defence & justice. Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and … think bigger and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer’s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At the company … of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will More ❯

think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer's point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At North, we … of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will … Audio Visual, Public address & Voice Alarm systems Retrofit upgrades/extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Understanding site plans, to allow installs to take part based on site survey documentation. Reactive call outs to site, with an aim to More ❯

looking to recruit Kiosk staff to work in our stadium kiosks on first team matchdays. If you would like the opportunity of providing excellent service and meeting new people come and join our winning team. Experience is not essential as full training will be provided. Our matchdays are typically … season. In our kiosks you will be responsible for: Welcoming and serving our loyal fans food and beverages on matchdays. Providing exceptional and fast customer service in an exciting atmosphere. Ensuring food hygiene standards are always achieved. Working on a busy till in a cashless stadium. Ensuring the More ❯

vehicles and processes related to claims, returns, waste, and lost property. About You You are friendly, proactive, and team-oriented, committed to delivering excellent customer service and ensuring safety. Apply today by completing an online application. Benefits include: 15% colleague discount from day 1 Discounts on various Asda More ❯

A fantastic opportunity has arisen in Wymondham, Norfolk for a Service Desk Analyst on a 12 month initial contract looking for an immediate start. You will be supporting users ensuring technical issues and incidents are resolved or escalated if necessary. You will ideally have experience working in a Technical … support/Service Desk environment. Communication skills are essential. Responsibilities Answering incoming calls within an appropriate time frame, to a high level of customer service. Take responsibility for the resolution of faults/issues at 1st/2nd line level Logging calls accurately Allocate and chase closure on … calls. Follow all internal processes to ensure service activity targets are met. Working within the team to build relationships with colleagues and clients. Awareness of relevant technology and products. Appropriate escalation of incidents and requests to the Service Desk Team leaders. You will be familiar with Active Directory More ❯

A fantastic opportunity has arisen in Wymondham, Norfolk for a Service Desk Analyst on a 12 month initial contract looking for an immediate start. You will be supporting users ensuring technical issues and incidents are resolved or escalated if necessary. You will ideally have experience working in a Technical … support/Service Desk environment. Communication skills are essential. Responsibilities Answering incoming calls within an appropriate time frame, to a high level of customer service. Take responsibility for the resolution of faults/issues at 1st/2nd line level Logging calls accurately Allocate and chase closure on … calls. Follow all internal processes to ensure service activity targets are met. Working within the team to build relationships with colleagues and clients. Awareness of relevant technology and products. Appropriate escalation of incidents and requests to the Service Desk Team leaders. You will be familiar with Active Directory More ❯

Service Engineer -Field Based. Sensormatic Solutions helps retailers deliver seamless, personalized experiences through data-driven decision-making across their enterprise. We connect and bridge gaps in retail operations to provide real-time insights into inventory, shoppers, associates, and the retail environment. Our solutions ensure asset and people protection by … creating a secure environment throughout the customer journey. Our connected, scalable solutions and strategic insights help retailers confidently embrace the future by integrating online, mobile, and in-store shopping into smooth, personalized experiences. We enable retailers to stay ahead of change, ensuring merchandise availability, empowered associates, and safe, flexible … shopping experiences. What you will do As Field Technical Service, you'll provide technical support for innovative EAS (Electronic Article Surveillance), RFID, and CCTV solutions to our major retail customers worldwide. You'll need strong problem-solving abilities and a customer-focused mindset. How you will do it More ❯

Our client is a growing full fibre provider, in this role you will be the first face that the customer will see, you'll be reaching out to the public at a community level, not just selling a product but a service and a solution that will benefit … become experts in their field. Useful backgrounds include Sales Executive, Sales Representative, Account Manager, Sales Consultant, Account Executive, Retail/Utilities Sales or any Customer Sales role. You will enjoy direct selling and finding solutions for customers. You will be astute, confident, professional, polite and happy working individually and … excellent training given). Network, host and contribute to events in your area. Exceed your own sales targets. Build trust and best practices and customer service. Deliver the company's KPIs. Key Requirements 5 days a week Able to work alone and in a team B2C sales experience Field More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … Work, Life assurance, Quarterly values awards, Holiday buy-back Your role as a Resource Co-Ordinator Glides technology solutions and unwavering focus on customer experience transform the way people live and work, and you will be a critical part of that. A typical day might include: Scheduling each request … optimum engineer is assigned based on location and skills match for the task required. Optimising each engineers time wherever possible. Treating major outages of customer or exchange sites as a priority and rescheduling works around these occurrences. Resourcing all Glide installation requests received from Provisioning, ensuring optimised clustering of More ❯