Service Delivery Jobs in Norfolk

7 of 7 Service Delivery Jobs in Norfolk

IT Service Manager

Wymondham, Norfolk, United Kingdom
TieTalent
a multi-award winning audiovisual company based in Norfolk, with a strong reputation both nationally and internationally. Our client is looking to appoint a Service Manager to be based at their purpose-built warehouse, assembly, and office facility in Wymondham. The company is well-established, having traded for almost … seventy years and has a reputation for excellence, customer support, and the delivery of outstanding customer service. The Service Manager will be responsible for the Service function within the business, ensuring the department runs effectively and delivers the very best in customer experience. You will be the … Duties include: Overall management of the Helpdesk, ensuring internal KPIs are met, managing escalations, and supporting the Helpdesk team to ensure excellent and consistent service levels. Ensure the Service Helpdesk function delivers against contractual obligations and provide comprehensive reports into senior management, as necessary. Owning the P&L More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

ICT Service Desk Analyst

Wymondham, Norfolk, East Anglia, United Kingdom
Job Switch Ltd
to muck-in and support your colleagues. Most of all, you will be a vital team member on the front line of our IT service delivery. Qualifications and Education 1 Educated to GCE A level or equivalent standard. Experience of IT, communications, telephony (Teams) and mobile devices, including mobile … in use in the authority to carry out IT and/or telephone equipment installations and software upgrades. Experience of Teams and Sharepoint. ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst OR6665 More ❯
Employment Type: Contract
Rate: From £15 to £16 per hour
Posted:

Network Delivery and Governance Lead

Norwich, Norfolk, United Kingdom
Aviva plc
Network Delivery and Governance Lead page is loaded Network Delivery and Governance Lead Apply locations London (UK) Bristol Norwich posted on Posted Yesterday time left to apply End Date: May 22, 2025 (13 days left to apply) job requisition id R-154550 Network Delivery and Governance Lead … in governing ITIL processes delivered by our network support partner, with a particular emphasis on Lifecycle Management. The role also includes responsibility for BAU delivery activities, ensuring that requirements are met, processes are continually improved, and team efforts are prioritized to drive significant transformations within the organization. Define and … govern network service structures to align with business and user priorities Oversee service delivery, documentation, monitoring, and continuous improvement initiatives Validate and interpret supplier data to support informed decision-making Manage risks, represent operations in supplier meetings, and ensure clear stakeholder communication Lead team delivery activities More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

General Services Manager

King's Lynn, Norfolk, United Kingdom
Sodexo Group
Peterborough/Kings Lynn - Full At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic General Services Manager to join our … team and play a key role in driving excellence and innovation. As a General Services Manager you'll: Manage the delivery of services to meet agreed specifications and service standards, both qualitatively and financially Coordinate and direct activities across all service lines, ensuring compliance with health and … organisation Monitor financial performance, manage budgets, and ensure effective stock and asset control Lead, develop, and motivate your team to achieve high standards of service delivery What we're looking for: Proven experience managing a team to deliver high-quality service Excellent client and customer relationship management More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Network Administrator DV CLEARED

norwich, east anglia, united kingdom
Experis
some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯
Posted:

Aftersales Technical Operations Engineer

norwich, east anglia, united kingdom
BYD
tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and reinforce coordination between technical and service functions across regions. The candidate will report directly to Technical Support Managerand act as a key executor of our field support and internal improvement … with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides Assist in deploying and maintaining TPM tools (e.g., WeCom … Smart Forms) for batch issue and documentation management Coordinate warranty and service scheme definitions, ensuring smooth implementation and communication Support cross-functional collaboration with engineering, sales, and customer teams to ensure aligned service delivery Your profile: Bachelors degree or equivalent in an engineering-related discipline Working proficiency More ❯
Posted:

Project Support Engineer

norwich, east anglia, united kingdom
Spectrum IT Recruitment
We're hiring a skilled Project Support Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre … sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft More ❯
Posted:
Service Delivery
Norfolk
25th Percentile
£27,945
Median
£28,556
75th Percentile
£29,166