8 of 8 Client Onboarding Jobs in the North East

product, technology, and customer success teams. You will play a key role in resolving user queries, analysing platform usage, and helping to improve overall client experience through structured insights and feedback. Your Responsibilities: Respond to customer queries via phone, email, and chat Own and manage client issues, including … escalation where required Guide users through platform features and functionality Analyse and document product issues Produce structured reports on client activity and usage trends Create and maintain FAQs and support documentation Support client onboarding and user setup Maintain accurate and high-quality client data Gather ...

Principal Consultant Application Deadline: 26 April 2026 Department: Client Onboarding Employment Type: Permanent - Full Time Location: Newcastle upon Tyne Reporting To: Head of Payroll Onboarding Compensation: £44,000 - £49,000/year Description Join our Client Onboarding Department as a Principal Consultant ...

leadership while supporting the development and performance of a growing SOC function. This role sits at the intersection of technical expertise, people leadership, and client engagement. You will act as the senior point of escalation for complex security incidents, guide analysts through investigations, and work closely with clients … impact security incidents Support advanced threat hunting, forensic investigation, and security analysis Contribute to hiring, onboarding, and capability development within the SOC Client Engagement & Security Advisory Act as a senior technical contact for key SOC clients Oversee client onboarding and integration of security tools ...

leadership while supporting the development and performance of a growing SOC function. This role sits at the intersection of technical expertise, people leadership, and client engagement . You will act as the senior point of escalation for complex security incidents, guide analysts through investigations, and work closely with clients … impact security incidents Support advanced threat hunting, forensic investigation, and security analysis Contribute to hiring, onboarding, and capability development within the SOC Client Engagement & Security Advisory Act as a senior technical contact for key SOC clients Oversee client onboarding and integration of security tools ...

device faults, driving resolution via SOPs. Coordinate returns, replacements and refurbishment activity, including fault checks and troubleshooting with debug cables when required. Support customer onboarding: dashboard setup (companies, sites, users/permissions), shipping, installation planning and training coordination. Provide first-line customer support and coordinate field engineer site ...

systems, including servers, networks, storage solutions and applications. Project Involvement: Participate in IT projects, providing technical expertise for system upgrades, deployments, migrations and client onboardings. Shift Working: Work as part of a weekly shift rotation, alternating between an early shift (07:00-16:00) and a late shift ...

discovery, delivering tailored demos, and building credibility as a trusted advisor. Youll be responsible for driving new, renewable MRR, while working closely with onboarding and customer success to ensure a seamless customer journey. What Youll Be Doing Owning the full sales cycle from outbound through to close Building ...

sales, account management or business development role, ideally within a technology-led environment Ability to understand and communicate technical concepts in a clear, client-friendly manner Strong relationship-building and consultative selling skills Comfortable engaging with both technical and commercial stakeholders Proactive mindset with the ability to identify … environments such as networks, cloud, cybersecurity, or enterprise software (formal qualifications not essential but beneficial) Why Join Opportunity to influence solution development and shape client strategy Competitive package with progression opportunities ...