6 of 6 Customer Insight Jobs in the North East

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

technical and operational success throughout the sales cycle — from early discovery and trials through to production rollout. What You'll Be Doing Manage enterprise customer trials end-to-end, from scoping through execution and successful production rollout Build and maintain strong relationships with customers, prospects, partners, and internal stakeholders … Develop technical champions within customer organisations to drive deal momentum and technical wins Provide technical expertise during the sales process, including product demonstrations, proofs of concept, and solution design Act as the bridge between Sales and the wider business (Product, Technology, and Operations), translating customer needs into clear ...

records, pipeline data, and forecasts, and reporting regularly on progress and performance Representing GDS at trade shows, industry events, and regional garage forums Feeding customer insight and recurring pain points back into the product team to support ongoing development What Were Looking For A proven track record ...

make a meaningful impact for users. Lead the full product lifecycle: discovery, prototyping, testing, launch, and ongoing optimisation. Develop clear product roadmaps informed by customer insights, data analysis, and cross-functional input. Work closely with engineering to support technical decision-making and ensure smooth delivery of product features. Requirements ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years' experience in a technical pre-sales ...

Handoffs – ≥ 90 % NPS on deals you scope. Key KPIs Results – ramped quota attainment. Pipeline – ~3× quota coverage. Activity – target discovery/demo sessions weekly. Customer Experience – ≥ 90 % NPS on your deals. What You'll Be Doing Lead portal audits; quantify revenue gaps and ROI. Co-sell with HubSpot … target net-new and expansion deals Craft proposals, quotes, SOWs; negotiate and close. Share customer insights with Product, Marketing, Delivery. Keep HubSpot CRM ≥ 95 % hygienic. About You 4 + yrs hands-on HubSpot (admin, RevOps, CSM, consultancy). Proven upsell/cross-sell or business-case experience. Eager ...