dunfermline, north east scotland, united kingdom Hybrid / WFH Options
Kosli
explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. More ❯
Sunderland, Tyne and Wear, England, United Kingdom
Nigel Wright Group
and infrastructure as code. Collaboration with internal teams and documentation of configurations and processes. Cloud cost optimisation while maintaining performance standards. Continuous improvement through technology evaluation and personal development. Onboarding and integration of new partner firms, including IT due diligence and remediation planning. Provision of quality 3rd line technical support and escalation handling. Accurate issue tracking and resolution documentation. Time More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Circle Group
user computing devices (e.g., iPads, Surface devices). - Ensure Microsoft 365's operational health (security, availability, maintenance). - Assist in managing Microsoft Exchange, Mimecast security, Teams, and Autopilot. - Develop onboarding processes and provide feedback for service improvements. - Define the company's IT Security policies, including vulnerability management - Admin of Endpoint management tools - Stay updated on Microsoft 365 tools and roadmap. More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
DXC Technology
with FI (Accounts Payable), Inventory Management, and Logistics Execution Experience with Fiori Procurement apps, Central Procurement, and Self-Service Procurement scenarios Familiarity with E-invoicing, tax compliance, and vendor onboarding workflows is a plus Awareness of procurement trends including sustainable sourcing, contract lifecycle management, and supply risk monitoring Stakeholder & Soft Skills: Able to engage confidently with CPOs, Heads of Procurement More ❯
/resolve queries in line with company SLA’s timescales. Assisting the Senior/Principal Contract Administrators for EMEA. Calculating and managing key payments to our IT Contractors. Recruitment onboarding, compliance & right-to-work checks. Supporting wider projects/process improvement within TRG. Some internal/external phone work, however it's not Sales. Processing the external IT Contractors, after More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Gleeson Recruitment Group
sector trends and client needs to deliver relevant insights. Collaborate with partners to develop case studies and demonstrate impact. Cross-Functional Collaboration Partner with internal teams to ensure seamless onboarding, implementation, and ongoing support. Serve as the customer advocate, sharing feedback to inform product and marketing strategies. Contribute to internal knowledge sharing on client success, sales, and account management best More ❯
Houghton Le Spring, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Gem Partnership
opportunities for career development. The role offers potential future growth into a director-level position, subject to performance, and includes a hybrid working pattern after an initial office-based onboarding period. GEM Partnership is acting as an employment agency on this vacancy. More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
NOBUL RESOURCING SOLUTIONS LIMITED
at the heart of our operations, overseeing our Zendesk ticketing system and managing customer and team requests from start to finish. Whether it’s feature requests, bug reports, or onboarding support, you'll be the go-to expert ensuring nothing falls through the cracks. This is your chance to take charge, define workflows, and use data to shape the future More ❯
Coble Dene, North Shields, Tyne and Wear, England, United Kingdom
NOBUL RESOURCING SOLUTIONS LIMITED
at the heart of our operations, overseeing our Zendesk ticketing system and managing customer and team requests from start to finish. Whether it’s feature requests, bug reports, or onboarding support, you'll be the go-to expert ensuring nothing falls through the cracks. This is your chance to take charge, define workflows, and use data to shape the future More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Greenbean
doing: Leading your team to deliver exceptional service across both B2B and B2C customer bases Managing daily performance, KPIs, and task allocation Coaching, training, and developing your team, from onboarding through to ongoing 1:1s Holding team meetings, leading on updates and training initiatives Owning rota management, return-to-work processes, and QA Improving internal processes to increase efficiency and More ❯
Hessle, North Humberside, North East, United Kingdom Hybrid / WFH Options
Consortium Professional Recruitment
agencys ideal client profile Representing the agency at networking events and industry meetups Using AI-powered tools to support lead generation, optimise outreach, and streamline your sales process Supporting onboarding and ensuring smooth client handover to delivery teams Does this sound like you? Some experience in business development or client acquisition, ideally in an agency setting Confidence managing the sales More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Norton Rose Fulbright LLP
through the firm’s online training platform. Ensure information regarding tools and tech augmented working are included and maintained into best practice guides, templates, client materials, and new employee onboarding programmes. Knowledge Sharing and Industry Awareness Maintain understanding of the latest legal innovation and technology trends and developments in the market. Document and share insights and best practices learned. Support More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
foster a culture of learning and transparency, and empower multidisciplinary teams to thrive. You'll be hands-on in managing services within Digital Payment Services, while also supporting the onboarding of emerging payment applications. From Private Beta through to Live, you'll ensure robust service management is in place throughout the lifecycle. Details. Wages. Perks. Location: You'll join us More ❯
will you be doing: Dealing will general HR queries and providing guidance Leading Employee relations, including investigations, grievances and absence management Recruitment, job advertising through relationships with stakeholders and onboarding Keeping employee records up to date and compliance Ensuring policies and procedures are relevant and up to date Supporting with key projects and initiatives as they arise What are they More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Post Recruitment Ltd
and loyalty. Create tailored account strategies that deliver measurable impact. Present solutions and data-driven insights to clients, supporting informed business decisions. Collaborate with internal teams to ensure seamless onboarding, billing, and reporting. Proactively resolve client issues to protect trust and value. Identify and convert new opportunities to drive growth in your region. About you To thrive as a Key More ❯
Gateshead, Tyne And Wear, United Kingdom Hybrid / WFH Options
SaleCycle
why and listen! Proactive Collaboration: United, we work together and lead the way! Ultimate Passion: Infuse passion into every action! Job Overview: The ideal candidate will be responsible for onboarding, managing and nurturing client relationships, ensuring excellent service delivery and retention across a portfolio of accounts. The CSM will collaborate closely with internal teams, resolve client issues, and develop strategic … Provide training and support to clients on product features and best practices. Stay up-to-date with new features and offerings to ensure clients are leveraging the latest capabilities. Onboarding: Lead the onboarding process for new clients, ensuring a smooth transition from sales to service delivery. Provide initial product training and guide clients through setup, configuration, testing and launch. Ensure … clients are set up for success by establishing clear expectations and timelines during the onboarding phase. Required Qualifications: 2+ years of experience in Account Management, Client Success, or a similar customer-facing role. Proven track record of managing client relationships and driving account growth and retention. Strong communication, negotiation, and interpersonal skills. Excellent problem-solving abilities and the ability to More ❯
a blend of feature development, platform support, and large-scale migration efforts alongside supporting strategic and bulk notifications systems. Key Responsibilities Develop and support ECMS features including Message Centre, Onboarding BAU releases, Strategic Events Platform, and onboarding API consumers Maintain and enhance platform infrastructure including Documentum, RHEL, and SFT Agent Deliver large-scale document migration (~240 million documents) from legacy More ❯
sunderland, tyne and wear, north east england, united kingdom
develop
a blend of feature development, platform support, and large-scale migration efforts alongside supporting strategic and bulk notifications systems. Key Responsibilities Develop and support ECMS features including Message Centre, Onboarding BAU releases, Strategic Events Platform, and onboarding API consumers Maintain and enhance platform infrastructure including Documentum, RHEL, and SFT Agent Deliver large-scale document migration (~240 million documents) from legacy More ❯
role sits at the heart of product development, working closely with Leadership and the wider development team. This is a key role designed to strengthen the roadmap, improve customer onboarding, and enhance product delivery. The opportunity: Define and execute against the product roadmap, ensuring alignment with customer and market needs, and strategic business objectives. Turn customer insights into actionable product … stand-ups, retrospectives, and other Agile ceremonies. Conduct UAT and QA testing to validate new features and maintain quality standards. Contribute to the design and improvement of customer self-onboarding processes. Develop materials such as user guides, FAQs, and tutorials to enhance the user experience. Provide domain expertise and technical support to both customers and internal teams. You’ll be More ❯
sunderland, tyne and wear, north east england, united kingdom
Blair West
role sits at the heart of product development, working closely with Leadership and the wider development team. This is a key role designed to strengthen the roadmap, improve customer onboarding, and enhance product delivery. The opportunity: Define and execute against the product roadmap, ensuring alignment with customer and market needs, and strategic business objectives. Turn customer insights into actionable product … stand-ups, retrospectives, and other Agile ceremonies. Conduct UAT and QA testing to validate new features and maintain quality standards. Contribute to the design and improvement of customer self-onboarding processes. Develop materials such as user guides, FAQs, and tutorials to enhance the user experience. Provide domain expertise and technical support to both customers and internal teams. You’ll be More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Harvey Nash
multiple workstreams, including feature development, platform engineering and a large-scale document migration. Key Responsibilities Feature Development Deliver enhancements such as the Message Centre and Strategic Events Platform Support onboarding and BAU releases Provide consultancy and onboarding for consumers of platform APIs Respond to ad hoc business change requirements Platform Engineering Maintain and enhance core components including Documentum, RHEL, and More ❯
Sunderland, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Client Server Ltd
senior, hands-on C# Developer role at a growing games/gambling site, whilst enjoying a range of benefits and perks. As a Senior C# Developer within the customer onboarding team you will help shape the player onboarding and registration journeys, including KYC and identity verifications. You'll design and develop backend features that interact with the web front end More ❯
Sunderland, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Client Server Ltd
Backend Software Engineer role at a at a growing games/gambling site, whilst enjoying a range of benefits and perks. As a Backend Software Engineer within the customer onboarding team you will help shape the player onboarding and registration journeys, including KYC and identity verifications. You'll design and develop backend features that interact with the web front end More ❯