Technical Account Manager
- Hiring Organisation
- Explore Group
- Location
- Newcastle upon Tyne, UK
- Employment Type
- Full-time
opportunities Supporting account growth through improved usage, adoption, and technical enablement What we're looking for 5+ years experience in a technical customer facing SaaS role Strong understanding of web technologies, APIs, integrations, and SaaS platforms Comfortable with platform configuration and administration Confident managing senior stakeholders and explaining technical concepts … clearly Experience acting as an escalation point and owning complex customer issues Legal tech experience is useful but not required. Strong SaaS experience is the priority. Location and working model London or Edinburgh office available Open to hybrid or fully remote working Why this role Senior individual contributor with real ...