26 to 45 of 45 User Experience Jobs in the North East

delivery of web and mobile app platforms. In this pivotal role, you’ll oversee the entire product lifecycle, from ideation and strategy through to execution and continuous improvement, shaping user-focused digital experiences that align with organisational goals. You’ll foster a culture of innovation, collaboration, and continuous learning while ensuring professional development and safeguarding standards are met within … product roadmaps, oversee backlog grooming, and ensure seamless collaboration between engineering, design, marketing, and customer support teams. From defining detailed product requirements to driving user research, analytics, and UX design, you’ll be responsible for ensuring every digital interaction is intuitive, engaging, and delivers measurable value. You’ll lead by example, nurturing a high-performing product team and promoting … exciting opportunity to shape the digital future of a dynamic organisation. If you have a proven track record in launching and managing web and mobile products, strong agile delivery experience, excellent leadership skills, and a passion for creating outstanding user experiences, we’d love to hear from you. Join a team where your ideas matter, your leadership is More ❯

Manager will be responsible for developing and executing the online sales and marketing strategy across digital platforms, with a particular focus on increasing product visibility, generating leads, and improving user experience and conversion rates. Reporting to the Senior Marketing Manager, you’ll play a critical role in driving digital transformation, managing e … commerce performance, and supporting the wider sales and marketing teams. Responsibilities: Develop and implement the e-commerce strategy. Optimise the online sales funnel, from product listing to checkout, improving UX and UI with internal and external resources. Manage product content, imagery, and SEO (in conjunction with a Marketing Executive) across all digital platforms. Analyse web traffic and user behaviour … regular reports on sales performance, traffic, customer acquisition, and ROI on digital campaigns. Identify and implement e-commerce tools, plug-ins, or platform upgrades to enhance functionality. Requirements Proven experience managing e-commerce platforms (e.g. WordPress/WooCommerce, Shopify, Magento, etc.). Strong understanding of SEO, PPC, CRO, and digital analytics. Confident in using Google Analytics, Tag Manager, Search More ❯

bridge the gap between vision and delivery. You’ll help turn ideas into impactful digital features that improve the wellbeing journey for users — collaborating with Engineering, Design, Marketing, and Experience teams. You’ll shape the roadmap, manage sprint cycles, and serve as a key advocate for the user experience throughout the development process. Key Responsibilities Backlog Management … Own and prioritise the product backlog, ensuring tasks deliver maximum user and business value. Requirements Translation: Convert stakeholder input and user insights into actionable user stories and acceptance criteria. User Insight: Leverage data, analytics, and user feedback to guide continuous improvement. Cross-Department Collaboration: Ensure smooth communication and coordination across all teams. Sprint Support: Make … quick, informed decisions to keep development moving. Feature Ownership: Take responsibility for feature development from concept through release. What We Are Looking For 2–3 years’ experience in a Product Owner, Product Manager, or similar role Proven success in Agile environments (Scrum or Kanban) Clear, confident communication across technical and non-technical teams Strong understanding of digital product development More ❯

provide our customers peace of mind by protecting what matters most to them. Mission: The primary mission of the UK Mobile App Product Owner is to deliver the best user experience by increasing app usage sustainably and simplifying services to reduce interactions with customer-facing teams. You will identify improvement areas and collaborate with business teams and countries … main application is "My Verisure," with potential expansion to others. Responsibilities: Deliver high-quality features on time Manage the roadmap with UK/FR business and design teams Write user stories Collaborate with other French Product Owners Prioritize and plan user stories aligned with business challenges and timelines Prepare GoToMarket strategies for new features Lead and monitor the … within the company Ideal Candidate: Expert in managing B2C Mobile Applications Experienced in agile methodologies Skilled in working with cross-functional teams (marketing, IT, customer service) Strong understanding of user experience principles Ability to evaluate feature impact and optimize app performance Proficiency in Spanish and/or French is a plus Proficient with analytical tools (BI, app stores More ❯

based applications, from eCommerce shops to SaaS platforms. Working closely with developers, product teams, and stakeholders, your input will be key to maintaining high product quality and a seamless user experience. Key Responsibilities: Design and execute test cases for new features across multiple projects Perform regression testing and manage regression test suites Identify and report defects using Jira and … the development lifecycle Stay informed of QA trends, tools, and best practices Take ownership of QA responsibilities for specific projects Key Skills Understanding of the software development lifecycle (SDLC) Experience testing web and mobile applications Familiarity with common testing methods Experience with Jira, Confluence, and GitHub Strong problem-solving mindset and attention to detail Ability to quickly learn … new technologies and frameworks Clear communication and team collaboration skills Enthusiasm for quality and understanding root causes of bugs Experience testing APIs Exposure to automated testing tools like Cypress If you're passionate about quality assurance, technology, and working in a collaborative, fast-paced environment, this isan opportunity for you! Apply now for more info. Book your free career More ❯

Group IT strategy aligned to business objectives and B Corp commitments. Lead the IT effectiveness programme, simplifying and enhancing existing IT processes, policies, and controls to improve the end-user experience. Establish, operate, and govern common platforms for collaboration, DevOps tooling, data management, and business applications (e.g., Finance, HR, CRM) across all entities. Own the group-wide cyber security … a core element of technology governance. Lead an IT team of 8 professionals across 3 offices, supporting the technology needs of Scott Logic, Logical Holdings, and Marra. Knowledge and experience: Proven track record as CIO or held responsibility as an IT leader in a technology organisation or professional services environment. Demonstrable success delivering enterprise wide IT strategy, improvement, or … transformation programmes. Deep understanding of software development lifecycles, DevOps, and cloud native architectures. Board level communication skills with experience influencing diverse stakeholder groups. Fluent understanding of UK data protection, cyber standards, and financial regulations. Willingness to travel to other offices as required. What you'll get in return: Hybrid working with 1 day a week in the office. More ❯

revenue. Define the ecommerce roadmap, prioritising customer experience, conversion optimisation, and operational efficiency. Drive continual improvement of the user journey across website and app, working closely with UX/UI, development, and creative teams to optimise performance and functionality. Own all ecommerce KPIs including online sales, conversion rates, bounce rates, AOV, LTV, and customer acquisition cost. Build, lead … markets, platforms or customer segments, bringing an innovative mindset to ecommerce expansion. Ensure compliance with relevant digital commerce regulations and champion best practice in data privacy, accessibility and security. Experience required: Proficient in eCommerce platforms and content management systems Operated within a high growth eCommerce, DTC setting at Head of Growth/Performance. Knowledge of digital marketing techniques, specifically … Paid Media channels Experience in using analytics tools like Google Analytics Familiarity with A/B testing and conversion rate optimisation tools Understanding of data privacy and consumer protection regulations relevant to e-commerce Ability to collaborate effectively across teams A customer-centric mindset to ensure the e-commerce platform aligns with user expectations and needs More ❯

what we are trying to build and how we are building it. A product-minded engineer who not only writes code, but also thinks deeply about user flows, UX, system design, and developer experience. You're driven to build tools that other developers love to use. You might be a good fit if you: Have ever built or launched … something: a side project, a startup, or just something people loved. Use (or are curious about) modern stacks: Golang, Python, Nuxt.js (Vue), CloudFlare, etc. Have 3+ years of experience (or an equivalent skill level). Comfortable working independently in a startup environment. Bonus: experience with web scraping, AI tooling, B2B SaaS. What to Expect Joining Early We’re More ❯

your experience, from 3 years to 30 years. The requirements are as follows: Manual Testers/QA Analysts & Automation Testing Execute test cases manually. Focus on UI/UX, functionality, user stories, and regression. Tools: Excel, TestRail, Zephyr, Jira, Quality Center. Create and execute automated test scripts. Improve test coverage, speed up regression cycle. Tools: UFT (Unified Functional More ❯

driven Product Analyst to help shape the future of our clientsdigital products. In this key role, you’ll be responsible for delivering deep insights and actionable recommendations to optimise user engagement, product performance, and commercial outcomes across a range of digital platforms. From analysing user behaviour to identifying emerging trends and market opportunities, you’ll play a vital … and technical teams, you’ll design and deliver dashboards, performance reports, A/B tests, and customer journey analyses. Your insights will directly influence product enhancements, feature prioritisation, and user experience improvements, ensuring that decisions are grounded in evidence and aligned with business objectives. This is an exciting opportunity for a proactive, commercially aware analyst with a passion … for digital products and data-led decision making. If you have extensive experience in digital product analytics, strong technical skills in tools like Google Analytics, SQL, and Python, and a proven ability to translate data into clear, actionable insights, we’d love to hear from you. Join a team where your expertise will shape digital experiences, drive meaningful results More ❯

Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and leading-edge technologies to build and maintain innovative, scalable and user-centric digital solutions that will be used by nearly every person in the UK, at key moments in their lives. The scale of what we do is extraordinary, and … Delivery. Work. Projects. As a Senior IT Service Manager working on Health and Disability, you'll play a pivotal role in shaping the end-to-end delivery, support, and user experience of key digital products and services. With the current transformation of supplier and provider relationships in DWP and across government, this is a unique opportunity to be … at the heart of meaningful change. You'll lead the resolution of complex service issues, build strong relationships with commercial suppliers, and ensure our services meet both user needs and business priorities. Your expertise will guide decisions on product design, service delivery, and policy queries. What skills, knowledge and experience will you need? ITIL qualified or equivalent experience. More ❯

and wider marketplace platforms. Drive pan-European growth through new territory launches, market-specific localisation, and digital innovation. Own channel performance and identify new growth opportunities across trading, customer experience, and fulfilment. Drive sales across D2C and marketplace channels, accountable for ecommerce P&L performance. Use data platforms like GA4, Glew, and Microsoft Clarity to monitor and optimise trading … Vendor (direct fulfilment model), Miracle, and multichannel OMS such as Linnworks or Mintsoft. Champion customer experience and digital excellence across all ecommerce touchpoints, with a focus on CRO, UX/UI, site speed, and mobile performance. Lead and develop a lean, talented ecommerce team, with scope for future expansion. Partner cross-functionally with marketing, supply chain, IT, and commercial … teams to align trading, fulfilment, and digital strategy. What We're Looking For: Senior-level ecommerce leadership experience within consumer goods or a fast-paced, product-led environment. Proven success scaling D2C and Amazon Vendor channels, including new territory launches and pan-European localisation. Operational and commercial depth across ecommerce trading, analytics, fulfilment, and digital marketing. Hands-on with More ❯

and wider marketplace platforms. Drive pan-European growth through new territory launches, market-specific localisation, and digital innovation. Own channel performance and identify new growth opportunities across trading, customer experience, and fulfilment. Drive sales across D2C and marketplace channels, accountable for ecommerce P&L performance. Use data platforms like GA4, Glew, and Microsoft Clarity to monitor and optimise trading … Vendor (direct fulfilment model), Miracle, and multichannel OMS such as Linnworks or Mintsoft. Champion customer experience and digital excellence across all ecommerce touchpoints, with a focus on CRO, UX/UI, site speed, and mobile performance. Lead and develop a lean, talented ecommerce team, with scope for future expansion. Partner cross-functionally with marketing, supply chain, IT, and commercial … teams to align trading, fulfilment, and digital strategy. What We're Looking For: Senior-level ecommerce leadership experience within consumer goods or a fast-paced, product-led environment. Proven success scaling D2C and Amazon Vendor channels, including new territory launches and pan-European localisation. Operational and commercial depth across ecommerce trading, analytics, fulfilment, and digital marketing. Hands-on with More ❯

Birmingham Career Level: Manager (L7) We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients … responsible for designing, implementing, and optimizing enterprise-scale commerce solutions that drive seamless, omnichannel customer experiences. You will collaborate with cross-functional teams-spanning business stakeholders, technology leads, and UX designers-to ensure that your commerce architecture integrates smoothly with existing systems and delivers measurable business value. Responsibilities include: Business Focus: Collaborate with executive leadership to ensure that the commerce More ❯

breathe our SMILE values: Supportive Motivational Innovative Loyal Excellent About the Role As the Digital Product Lead, you will play a pivotal role in shaping and delivering the digital experience for our customer facing digital products. Working closely with our suppliers, cross-functional teams and stakeholders, you will define the product roadmaps for web and app, ensuring every product … Youll engage with a wide range of stakeholders to align on goals, contribute to the digital strategy and implement structured product development practises. With a strong understanding of product UX and user-centred design you will work closely with our in-house development team, ensuring our digital solutions are intuitive, impactful and user driven. Key Responsibilities Lead evolution … integral to the implementation and optimisation of our ways of working in the digital product space. Champion user-centred design Provide support and guidance to our newly established UX capabilities, putting the user at the heart of the approach and advocating excellent customer experience across all touchpoints. What Were Looking For Experienced in strong digital product ownership More ❯

re looking for a passionate Junior Front-End Developer to bring stunning designs to life using WordPress and Impreza. You'll work on diverse, high-profile projects, ensuring seamless user experience across all devices. If you love clean code, slick animations, and being part of a team that pushes creative boundaries - this is for you! In this role … expert training team at Baltic Apprenticeships. A Typical Day in the Job: Craft visually stunning and responsive websites using WordPress & Impreza. Transform Adobe Designs into pixel-perfect, high performance user interfaces. Work closely with in-house designers & developers to bring brands to life. Keep up with latest web trends, techniques and technologies. Maintain brand consistency for both Dash Media … high profile celebrities to national organisations. Company pension scheme. Regular team events and socials. Desired Qualities, Skills and Knowledge: A front end enthusiast with a keen eye for design. Experience with Adobe design files and responsive development would be beneficial. Passionate about performance optimisation & smooth UI interactions. A team player who thrives in a fast-paced, fun environment. Grade More ❯

to drive results. There's no "that's not my job" here. We roll up our sleeves, get stuck in, and make things happen. Who You Are You have experience in the fintech industry—ideally in trading, gaming, or infrastructure-as-a-service. You’ve led teams before and know how to rally the troops, keep morale high, and … Growth role and are hungry to prove yourself at the highest level. You possess a sharp business mind—understanding not just marketing, but the bigger picture of how products, user experience, and data all come together to drive growth. Why You Should Join Us Work with a fully remote, global team that actually knows how to work remotely More ❯

direction of digital products. Define digital product strategy Define and play an instrumental role in delivering product roadmaps. Work closely with internal technical teams to shape solutions Exposure to UX Skills needed include: Strong digital product knowledge Mix of strategic thinking and planning and hands on delivery capabilities. Outstanding communication skills Ability to work and motivate teams Working closely with More ❯

JOB DESCRIPTION The Support CX Manager is responsiblefor elevating the quality of customer interactions across our support channels. This role focuses on measuring, analyzing, and continuously improving the customer experience, helping integrate digital solutions that enhance both customer satisfaction and operational efficiency. Aligning with ITIL 4's Service Value Chain (SVC) and Service Design principles, it ensures support is … ensure that support topics are well integrated at all steps of the player journey, while supporting CRC Service Improvement teams in operational enhancements. Key Responsibilities Define and execute customer experience (CX) strategies that deliver measurable improvements to support interactions Monitor and analyze key performance indicators (KPIs) to identify trends, opportunities, and areas for enhancement Design and maintain comprehensive customer … Skills/requirements 2+ years of experience in customer support, service delivery, or customer experience roles Background in customer experience (CX) and user experience (UX) principles and methodologies Experience with customer experience and workflow management tools (e.g., Qualtrics, Salesforce/Helpshift, Signavio, Tableau/Power BI, JIRA) Knowledge of customer satisfaction methodologies & indicators More ❯

and have a mature customer base. When onboarding new customers, we deliver consultancy and training throughout the lifecycle of the project. More often, due to the nature of our user base, consultancy is delivered to existing customers, implementing additional modules or improving existing configuration. This means that you may be working with a customer over several days or multiple … customers per week. The role is ideal for someone who has worked on software solutions for Local Government or with experience of local government business processes. We would welcome those with system administration level experience of Idox products (or similar competitor products), including Uniform spatial administration or GIS expertise. We are looking for someone who is motivated, self … sufficient and who will enjoy providing advice, configuring our software and training our clients. This is an opportunity to share your knowledge and experience and assist in finding best fit solutions for clients. Supporting customer success helps our clients and users to do more with finite resources. In return, Idox will help you develop your career. We are a More ❯