6 of 6 Customer Service Jobs in North Lanarkshire

Engineers. The focus will be the Maintenance and Repair of equipment used on large distribution vehicles. Our customers are even busier than ever before, so providing high levels of customer care is paramount for the success of our business as well as all of our employees. Duties and Responsibilities Installation, servicing and repair of tail lift, double deck, VBG … Shutter door equipment, limiting costs of stock used on contract accounts and maximising revenue generation in all areas. Optimise and maintain engineer van stock to maintain and enhance service delivery to MFS customers. Ensure relevant safety checks are carried out on the company van on a daily basis. Maintain product and customer requirements knowledge to meet ISO9002 standards … at all times. Liaise with central control and/or the service centre regarding job start and completion times, downtime and overtime authorisation; cost updates and customer purchase orders. Complete all relevant paperwork and online (PDA) requirements enabling central control and invoicing to maintain a high standard of customer interface - keeping the customer informed. Assist with More ❯

Kick ICT Group Kick ICT Group is one of the fastest growing providers of IT Services in the UK, with a talented and highly skilled team that provide outstanding service and value to our customers. We pride ourselves on our commitment to providing outstanding IT solutions, services and support. Yet we believe that it's how we work with … Solutions Partner designations. While these designations are technical in nature, they also speak to something bigger: our ongoing investment in the knowledge, tools, and people needed to deliver outstanding service and support. Why join Kick? At Kick, our culture is built on a foundation of collaboration, innovation, and respect. We foster an environment where every team member feels valued … would be preferred but not essential. Key Responsibilities Take 12 cases per day. This figure will fluctuate dependent on the number of issues on the dashboard Communicate with the customer in a warm, friendly and professional manner Manage cases within your queue and update at the end of each week, with a maximum of 10 cases still open (where More ❯

protected against cyber threats, and that your team can work productively and efficiently wherever and whenever they need to work Job Role: We are looking for a proactive and customer focused 1st Line IT Support Technician to join our growing IT team. This role is ideal for someone with a passion for technology and a desire to provide high … with Microsoft Office 365 applications, including Outlook, Teams, and SharePoint. Utilise remote desktop tools to assist users with offsite or remote support needs. Log, track, and resolve incidents and service requests using the IT ticketing system. Escalate unresolved issues to 2nd/3rd line support when necessary. Assist with onboarding and offboarding processes, including setting up hardware and accounts. … common desktop applications. Basic understanding of network concepts such as DNS, DHCP, and IP addressing. Proficient in using remote support tools. Experience with IT ticketing systems. Excellent communication and customer service skills. Logical problem solving mindset and ability to work under pressure. Ability to manage time effectively and prioritise support tickets. Desirable: Exposure to MacOS Android & IOS experience More ❯

they truly are a champion in their field. Their solutions are tailored to meet the specific needs of businesses, ensuring seamless integration and enhanced productivity. With a focus on customer service their award winning team continue to grow from strength to strength.The role of Sales Advisor will be to primarily make outbound Business-2-Business sales calls to … and develop new customers* Plan and prioritise your sales activities to ensure that targets are met* Respond to and follow up with sales enquiries* Delivering a high quality of service, increasing business growth and customer satisfaction* Any other duties as requiredIn return you will receive:* 25 days holiday + Bank Holidays* Generous commission structure - uncapped!* Annual incentives - trips More ❯

procedures to enable the department to add value to the Contract Requirements: Minimum of 2 years' experience in an administrative role, ideally within a facilities or maintenance environment. Strong customer service and communication skills, with a professional and proactive approach. Good commercial awareness and experience with financial reporting. Proficient in Microsoft Excel (intermediate to advanced level) and general More ❯

00am to 18:00pm or 18:00pm to 06:00am. Hourly rate for the role is £12.60/£13.10 Responsible in achieving Industry leading KPI's in Health & Safety, service, and performance. Managing all aspects of the receipt, handling, and despatch of stock. Monitor sickness and absence through effective Management skills. Accountable for Health & safety requirements and events in … the workplace to ensure a safe environment for your colleagues and Contractors. Ensure all customer service requests are dealt with efficiently. Driving a can-do culture by adopting a hands-on approach. Develop and mentor members of your team. Ensure a smooth and timely handover is executed. Previous experience of Warehousing/Cold store environment. More ❯