7 of 7 2nd Line Engineer Jobs in the North West

2nd Line IT Engineer (MSP) £30-35k + bonus + solid benefits Ormskirk Training & certification support, pension, wellbeing package, free parking + more The opportunity: If you're currently working in an MSP and have reached the point where you're confidently handling escalated … engineers, this could be worth a look. We're working with an established MSP based in the West Lancs area looking for an experienced 2nd Line IT Engineer to join their technical team. This is predominantly a service desk-based position, supporting a broad range ...

Role: 2nd Line Support Engineer Salary: £28,000-£35,000 DoE Location: Cheshire (with customer site visits) In office & driving licence required An established and growing business is looking for a 2nd Line IT Support Engineer to join its team.This … role where you'll support a range of customers, troubleshoot technical issues and get involved in IT installations and infrastructure projects. Key Responsibilities: Provide 2nd line support and resolve technical issues. Troubleshoot Windows, Microsoft 365, servers and user accounts. Diagnose network issues involving firewalls, switches, routers ...

Role: 2nd Line IT Support Engineer Location: Cheshire (East) Salary: Up to £35,000 Setup: 5 days in office We're recruiting for an established Managed Service Provider looking to add an experienced 2nd Line IT Support Engineer … places a strong emphasis on customer service and wants someone capable of taking ownership of technical issues through to resolution. The role * Provide primarily 2nd Line IT support across a varied customer base * Diagnose and resolve hardware, software, network and infrastructure issues * Deliver support both remotely ...

recruiting for a SC Cleared 2nd Line Engineer on contract to be based in Blackburn, Lancashire Undertake incident and request tasks Possess 2nd line responsibility for resolving incidents to SLA Maintain a 2% incident per month target Be responsible for the completion … customer interface and customer service skills Some flexibility with working hours when needed Full UK Driving License. UK drivers licence required as the engineer will be required to support Hub and Spoke locations. Travel to alternate locations will be provisioned via onsite van. SC Clearance held ...

Role: 2nd Line IT Support Engineer Location: Cheshire (East) Salary: Up to £35,000 Setup: 5 days in office We're recruiting for an established Managed Service Provider looking to add an experienced 2nd Line IT Support Engineer ...

Join a leading independent technology and services provider as a 2nd line IT support! Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within SLA targets while supporting hardware, software, network, and infrastructure-related issues. The position also … hour (via a Hays approved umbrella company). Hours: 37.5 hours a week. Monday - Friday. Key Responsibilities Undertake incident and request tasks. Possess 2nd line responsibility for resolving incidents to SLA. Maintain a 2% incident per month target. Be responsible for the completion of assigned works within ...

support requests via phone, email and helpdesk systems. Manage and prioritise support tickets, ensuring issues are resolved efficiently and professionally. Deliver 1st and 2nd Line technical support across multiple client environments. Troubleshoot hardware, software, Microsoft 365 and Windows-related issues. Support and administer Microsoft 365 environments, including … least 2 years' experience in an IT Support, Service Desk or Helpdesk role. Previous MSP experience is highly desirable. Experience providing both 1st and 2nd Line support. Strong Microsoft 365 administration and troubleshooting experience. Good working knowledge of Windows Desktop and Windows Server environments. Experience supporting VoIP ...