1 to 25 of 46 IT Support Jobs in the North West

Job summary The IT Support Officer is responsible for representing the IT Support Service to all users of IM&T equipment and services in the Trust. The role provides frontline IT Support Services to all our users with the highest possible standards of technical assistance and customer service. Main duties of the job Deliver … first and second line technical support to the users of IT equipment and services: Respond to and resolve technical IT incidents in an efficient and professional manner, being sympathetic to the needs of our service users and using appropriate tools and resources. Diagnose faults and provide fixes for hardware and software faults that arise in the use … of the Trusts IT systems and assets. Delivery, testing and installation of IT hardware and software. Contribute to and update IT Support's information systems, such as the service desk system, procedures library and asset register. Enable staff moves across the Trusts estate by providing technical assistance to move and re-site IT equipment. Assist More ❯

IT Support (Line Management) Manchester £30,000 to £40,000 + Career Progression + Leadership Progression + Company Bonus + Company Pension + On the Job Training Are you an IT Support or similar, looking to take on a leadership role in line management and lead a team of IT engineers and projects, looking to … progress your career to Head of IT with a local, growing MSP business, looking to take on more responsibility and take charge of your own projects with an IT support and services company offering company bonus, company pension, on the job training and clear routes for career progression and development? Do you want to join a well … MSP company, operating across a range of industries and moving from strength to strength with their high staff retention rate, looking to expand their team of friendly and expert IT engineers, offering on the job training, career progression opportunities and more great company benefits? On offer is a fantastic opportunity to be a part of an IT company More ❯

IT Support (Line Management) Manchester £30,000 to £40,000 + Career Progression + Leadership Progression + Company Bonus + Company Pension + On the Job Training Are you an IT Support or similar, looking to take on a leadership role in line management and lead a team of IT engineers and projects, looking to … progress your career to Head of IT with a local, growing MSP business, looking to take on more responsibility and take charge of your own projects with an IT support and services company offering company bonus, company pension, on the job training and clear routes for career progression and development? Do you want to join a well … MSP company, operating across a range of industries and moving from strength to strength with their high staff retention rate, looking to expand their team of friendly and expert IT engineers, offering on the job training, career progression opportunities and more great company benefits? On offer is a fantastic opportunity to be a part of an IT company More ❯

IT Support (Line Management) Manchester £30,000 to £40,000 + Career Progression + Leadership Progression + Company Bonus + Company Pension + On the Job Training Are you an IT Support or similar, looking to take on a leadership role in line management and lead a team of IT engineers and projects, looking to … progress your career to Head of IT with a local, growing MSP business, looking to take on more responsibility and take charge of your own projects with an IT support and services company offering company bonus, company pension, on the job training and clear routes for career progression and development? Do you want to join a well … MSP company, operating across a range of industries and moving from strength to strength with their high staff retention rate, looking to expand their team of friendly and expert IT engineers, offering on the job training, career progression opportunities and more great company benefits? On offer is a fantastic opportunity to be a part of an IT company More ❯

Job Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client area growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to their customer base. The Role of Level IT Support Engineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive … and proactive maintenance activities Contribute to IT projects when required Follow agreed processes and procedures for the support team Maintenance of all IT service documentation Person Specification One year's equivalent work experience within an IT Support/Managed Service Provider environment. Excellent problem-solving skills working in a logical methodical style with the ability More ❯

Onsite Level 2 IT support for users in hardware and software issues. Contact us directly with any questions about this open position. Experience resolving problems while sitting with the user. Strong customer-centric service skills. Comfortable with various deskside and networking technologies. Experience in asset and inventory management. Role may require enhanced referencing or vetting due to its … nature. As part of a dedicated support team, you will work onsite to provide support for lab-based IT within our client's pharmaceutical facilities. You are fully supported by your Service Delivery Manager and colleagues. You will handle various tickets throughout the day, resolving issues empathetically and pragmatically, with a focus on excellent customer service-ensuring … each user is satisfied with the resolution. Your role includes: Incident diagnosis and resolution Hands & Feet support for network, infrastructure, and applications IMACD (Install, Move, Add, Change, Delete) IT asset management Join us Hemmersbach provides IT infrastructure services in over 190 countries with 50 subsidiaries. We serve leading companies in the IT industry. We go the More ❯

Job title: IT Support Engineer Location: Rochdale, Greater Manchester Salary: up to £33,000 Looking to join an IT Solutions company who boast a genuinely incredible staff retention rate? Maybe you're currently stagnant in your environment or feel like your hands are tied and having to pass too many tickets and projects up to the escalation … team? If so, this position could be just what you need. The company are an MSP based in Rochdale who offer IT Solutions to local businesses across the North West. Having been a main stay in the UK's IT Support landscape for over 20 years, they have really mastered their craft and have the reputation to … below: * Azure* Windows Server up to 24* Windows OS* Exchange/Office 365* Hyper-V/VMware* Active Directory* Networking, routing, switching etc This job will suit an ambitious IT Engineer who is looking to take the next step in their career and work with amazing technologies daily. The learning potential here is incredible and you have the support More ❯

Senior IT Support Engineer £32,000 to £40,000 basic salary per annum plus benefits including bonus, pension, medical scheme, 23 days holiday (+birthday and bank holidays), some flexibility in working arrangements, and excellent training & development plans etc.We are looking for a skilled Senior IT Support Engineer to join our leading client, a very successful and … ambitious IT support and solutions provider headquartered in Skelmersdale, on a permanent basis. The Senior IT Support Engineer will be joining a thriving business that really value their staff and provide excellent career development and training opportunities to maximise your technical and professional progression.The Senior IT Support Engineer will focus on escalated support … storage systems (SAN/RAID). Essential skills: - Strong communication skills- MS365- Active Directory & Group Policy- Excellent troubleshooting ability- Windows ServerThis is an excellent opportunity for the successful Senior IT Support Engineer as the projected growth of this company could significantly accelerate your rise up the career ladder.If you are interested, please click the "apply now".Add me More ❯

Job Title: IT Support Engineer Location: Preston Salary : £27,000 - £35,000 Are you looking for a position where you will genuinely be able to work with and leverage the newest Tech, AI, Automation etc in your day-to-day tasks? If so, this position could be perfect for you. This MSP are one of Microsoft's top … current Technology stack includes some of the below: * Azure* Modern workplace* Windows Server* Windows OS* Exchange/Office 365* Active Directory* Networking skills This job will suit an ambitious IT Engineer who is looking to take the next step in their career and work with amazing technologies daily. The learning potential here is incredible and you have the support you need amongst the team to move through the ranks speedily and successfully. Please send through your CV if you think this one looks good for you! Keywords: IT Support,1st Line Support, 2nd line Support, Desktop Support, Remote Support, Senior IT, IT Support Company, Networking, Firewalls, Windows Server, Exchange More ❯

IT Support Analyst Location: Halewood, Liverpool (L24 9LE) Contract: 12-Month Fixed Term | Shift Patterns (Days, 2-Shift & 3-Shift) Salary: £40,245.53 (inclusive of 35% holiday bonus for 33 days per year) Start Date: ASAP (based on availability) Join one of the UK's most iconic automotive employers as part of a major transformation. Ford Halewood Transmission … Ltd (FHTL) is investing £355 million to become a leading electric power unit manufacturer - and we're looking for an IT Support Analyst to help power the future. About Ford Halewood Ford Motor Company is a global leader in automotive innovation, with over 13,000 employees in the UK alone. At Halewood, we've proudly operated for over … a collaborative team of around 700 professionals, working in a fast-paced, tech-forward environment - where development and internal progression are truly valued. The Role As a 1st Line IT Support Analyst , you'll provide hands-on technical support to users across the plant - troubleshooting hardware, software, mobile, and network-related issues. You'll manage a high More ❯

Have you recently just comleted an IT related training Or Just love fixing laptops/PC's Phone, Gadgets - love troubleshooting and fixing Tech Then this role is for you - as a Trainee IT Support Analyst. You will ba able to commence and build your IT career Enhance your IT skills But - You must be … a good communicator with reasonable IT skills My client supplies EPoS and Patient Medication Record (PMR) Prescription and dispensing systems in the independent and corporate pharmacy sector. You will receive an excellent base salary of £23,700 plus overtime (average £2,000) with a salary review to £25,000. The role will be conducted from their office in Addlington … Chorley + with some remote work. You will be joining a company who offer training and a genuine career path with an additional benefits package. As the Trainee IT Support Analyst you will: Be the main contact via telephone to support and assist pharmacy dispensers with IT problem resolution. Provide telephone support to the user More ❯

My exclusive client is now seeking a Junior IT Support Officer to provide first-line support and help manage our growing IT environment. This is an exciting opportunity for someone at the beginning of their IT career and looking to diversify their skill set. The Junior IT Support Officer will support the … IT Manager in maintaining, monitoring, and improving the IT infrastructure and services. You will act as the first point of contact for staff IT issues, assist in day-to-day IT operations, and help deliver technical support across hardware, software, and cloud-based systems. Key Responsibilities User Support & Incident Handling Provide first-line support to staff via email, phone, and in person. Troubleshoot and resolve common issues related to hardware, software, printing, and networking. Escalate more complex issues to the IT Manager when necessary. Support onboarding and offboarding processes, including account creation and laptop setup. Hardware & Device Management Prepare, configure, and maintain laptops, tablets, monitors, printers, and other peripherals. Assist with More ❯

My exclusive client is now seeking a Junior IT Support Officer to provide first-line support and help manage our growing IT environment. This is an exciting opportunity for someone at the beginning of their IT career and looking to diversify their skill set. The Junior IT Support Officer will support the … IT Manager in maintaining, monitoring, and improving the IT infrastructure and services. You will act as the first point of contact for staff IT issues, assist in day-to-day IT operations, and help deliver technical support across hardware, software, and cloud-based systems. Key Responsibilities User Support & Incident Handling Provide first-line support to staff via email, phone, and in person. Troubleshoot and resolve common issues related to hardware, software, printing, and networking. Escalate more complex issues to the IT Manager when necessary. Support onboarding and offboarding processes, including account creation and laptop setup. Hardware & Device Management Prepare, configure, and maintain laptops, tablets, monitors, printers, and other peripherals. Assist with More ❯

Established to oversee a private investment fund's residential portfolio, we focus on delivering exceptional experiences to residents living in our high-quality, yet affordable homes. Role Overview The IT Support Analyst plays a key role in maintaining and supporting Ocasa's IT systems and infrastructure, ensuring colleagues have the tools and assistance they need to work … effectively. This hands-on role will be primarily responsible for providing end-user support, managing key business applications and resolving technical issues across hardware, software and networks. A proactive and service-oriented approach is essential, with a focus on delivering reliable IT support and contributing to the continuous improvement of Ocasa's technological infrastructure. Key Responsibilities Manage … SharePoint Online, Microsoft Teams, OneDrive, and other related Office 365 applications. Handle and troubleshoot identity management within Azure Entra ID, ensuring secure and efficient access control. Provide on-site IT support to Ocasa employees, including laptop setup, printer configuration and general assistance with business-critical applications. Oversee the management and optimisation of HubSpot, ensuring it is used More ❯

Established to oversee a private investment fund's residential portfolio, we focus on delivering exceptional experiences to residents living in our high-quality, yet affordable homes. Role Overview The IT Support Analyst plays a key role in maintaining and supporting Ocasa's IT systems and infrastructure, ensuring colleagues have the tools and assistance they need to work … effectively. This hands-on role will be primarily responsible for providing end-user support, managing key business applications and resolving technical issues across hardware, software and networks. A proactive and service-oriented approach is essential, with a focus on delivering reliable IT support and contributing to the continuous improvement of Ocasa's technological infrastructure. Key Responsibilities Manage … SharePoint Online, Microsoft Teams, OneDrive, and other related Office 365 applications. Handle and troubleshoot identity management within Azure Entra ID, ensuring secure and efficient access control. Provide on-site IT support to Ocasa employees, including laptop setup, printer configuration and general assistance with business-critical applications. Oversee the management and optimisation of HubSpot, ensuring it is used More ❯

Role: IT Support Engineer Salary: £30,000 per annum Location: Preston Industry: Professional Services We are a forward-thinking professional services company seeking an IT Support Engineer to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is committed to delivering exceptional technical support to both internal teams and clients. Key Responsibilities Provide first and second-line technical support for hardware, software, and networking issues. Manage and resolve IT service requests in line with agreed SLAs. Install, configure, and maintain desktop and laptop systems, peripherals, and mobile devices. Troubleshoot and resolve issues with Windows, Microsoft 365, and other business applications. Maintain … accurate documentation of processes, solutions, and asset inventories. Support IT projects, including system upgrades, rollouts, and security enhancements. Liaise with external vendors and service providers as required. Skills & Experience Previous experience in an IT support role (1-3 years preferred). Strong knowledge of Windows operating systems and Microsoft 365 suite. Basic networking knowledge (DNS, DHCP More ❯

We are looking for a proactive and technically skilled IT Support Engineer to join our Group IT Team, supporting users both onsite and remotely-primarily across our Manchester dealerships. This role involves configuration and deployment of desktop and mobile devices, deskside assistance, and effective communication with both users and fellow IT team members. You'll also … take ownership of hardware and service procurement processes. In addition to strong support capabilities, the ideal candidate will have a genuine passion for emerging AI technologies, IT automation, and systems integration. You should be enthusiastic about exploring how modern technologies can enhance user experience, streamline support processes, and contribute to the company's digital evolution. Salary … plus car allowance Hours - 40 Provide IT support to approximately 640 users, including hardware, software, and security-related issues. Communicate effectively with users and suppliers across all levels to resolve incidents promptly. Deliver both remote and on-site support for group-level IT initiatives, including system upgrades, improvements, and integration projects. Perform daily, weekly, and monthly More ❯

IT Support Engineer - MSP - Stockport - £26K-£29K DOE As the IT Support Engineer you will be joining a close knit and sociable Managed Service Provider with a large emphasis on the culture fit as much as technical ability. In this role as an IT Support Engineer, you'll have the autonomy to resolve support tickets independently or decide when it's appropriate to escalate issues to senior technical staff. This level of responsibility offers valuable exposure to a wide range of technologies and challenges, helping you develop your skills and advance your career more quickly. The position also involves some on-site customer support, so you must hold a full UK More ❯

Please note this is a fully remote role and can be based anywhere in the UK/Ireland** Managed IT Services Support Consultant Pinnacle, the UK's leading business management software & IT solutions provider, is seeking to recruit an IT Support Consultantto join its growing Managed IT Services Team. This position offers flexible home … with access to any of Pinnacle’s UK offices. Customer site visits may be required. The role We're looking for highly motivated, enthusiastic individual to provide help-desk support to Pinnacle's IT Services customers across the UK & Ireland. The role requires an experienced and hard-working IT technician, who can juggle high volume workloads and … provide both remote and telephone support on all hardware and networking issues. The job will require close working with customers to identify IT related problems and advising on the solution, logging and keeping records of customer queries within Pinnacle's Case Management System. Working with field engineers to visit customers if the problem cannot be resolved remotely, testing More ❯

Role: IT Support Engineer Location : Bolton Work pattern : On-site Salary : £26,000-£35,000 DoE A driving licence is essential for this role! Overview: A well-established and growing technology solutions provider is seeking an IT Support Engineer to join its service team. This role offers a blend of remote and on-site support, providing technical assistance to a diverse client base across a range of sectors. This opportunity is ideal for someone with a solid grounding in IT support who enjoys a hands-on problem-solving environment, working directly with end-users, and being part of a positive and social workplace culture with clear scope for progression. Site visits are … an essential part of this role, so a driving licence is a must! Key Responsibilities: Serve as the first point of contact for technical support queries via phone, email, and ticketing systems. Diagnose and resolve a wide range of issues across hardware, software, and networking. Support Windows 10/11, Microsoft 365, and various cloud-based environments. Configure More ❯

Job Title: IT Support Technician - Tech Bar (Onsite) Location: Macclesfield, UK Overview We are seeking a proactive and customer-focused IT Support Technician to join our onsite Tech Bar team. This role will provide face-to-face technical assistance to end users, ensuring a high standard of service and effective resolution of technical issues. You will … act as the first point of contact for walk-in and floor-walking support, maintaining a strong focus on customer experience. Key Responsibilities Deliver high-quality, face-to-face technical support to end users via the Tech Bar and floor walking. Maintain a customer-first approach, ensuring users are informed throughout the support process. Collaborate with IT support teams to escalate and resolve issues efficiently. Troubleshoot and resolve hardware, software, and connectivity issues for Windows 10 desktops, laptops, and mobile devices. Support Microsoft Office 365 applications, including Outlook, Teams, OneDrive, and cloud storage platforms (e.g., Box). Perform device setup, configuration, and deployment for both Windows and Apple Mac/iOS environments. Utilise tools More ❯

IT Support Engineer Windows Server, Office 365, Active Directory, Networking £25,000 - £27,000 Role I have partnered with one of the UK's fastest growing manufacturer distributors on their executive search for an experienced IT Support Engineer. With an excess of £120 million in revenue the company is on an upward trajectory and continue to … go from strength to strength. Due to growth, they now have a requirement for an IT professional who is experienced with Office 365, Active Directory, Networking and Windows Server to join their close-knit IT Support team. This opportunity will give you the opportunity to work within a close-knit team where you will be given exposure … to several cutting-edge technologies including Office 365, Windows Server, Active Directory, Networking and VMware. You will be responsible for providing all levels of support to business users and a range of project work. This role will also offer training and development opportunities. Role Requirements Windows Server Office 365 Active Directory Basic Network Principles Virtualisation Solutions Excellent Personal Skills More ❯

An IT Support Assistant is required for our client based in Bolton. This role is expected to begin w/c 1st September 2025 and is offered on an initial two month basis (with the potential to extend by a further month if required). 5 days a week on site, in Bolton, therefore please only apply if … you can commit to this. Our client is looking for someone to join their team to help deliver an organisation-wide device (laptop) refresh. As an IT Support Assistant in our Technology service, you'll be part of a dynamic Solutions team supporting the delivery of this project. It is perfect for someone who enjoys working in … of all devices to employees of the organisation. Experience Good customer service skills – ideally have worked in a customer facing role previously Strong communication skills A basic knowledge of IT and/or looking to begin a career within IT support More ❯

2nd Line IT Support Engineer – Chorley - £35,000 + Great Opportunity! Role : 2nd Line IT Support Engineer Location : Chorley Salary : £30,000 - £35,000 (Subject to Technical Knowledge) Interviewing Immediately – Apply Now I am representing a family ran Managed Service Provider based in Chorley who are on the lookout for a 2nd Line IT Support … and much more. Again, technical skills are a must, but we are looking for someone who can take ownership of a position and always looking to step up their IT career! Please do not waste any time and apply below, we are moving fast with this vacancy! Benefit Package: ** Pension scheme** Working with the latest technology in the market More ❯

2nd Line IT Support Engineer – Chorley - £35,000 + Great Opportunity! Role : 2nd Line IT Support Engineer Location : Chorley Salary : £30,000 - £35,000 (Subject to Technical Knowledge) Interviewing Immediately – Apply Now I am representing a family ran Managed Service Provider based in Chorley who are on the lookout for a 2nd Line IT Support … and much more. Again, technical skills are a must, but we are looking for someone who can take ownership of a position and always looking to step up their IT career! Please do not waste any time and apply below, we are moving fast with this vacancy! Benefit Package: ** Pension scheme ** Working with the latest technology in the market More ❯