Senior Business & Data Analyst - Backup & Recovery
- Hiring Organisation
- Lloyds Banking Group
- Location
- Warrington, Cheshire, UK
- Employment Type
- Full-time
systems. Lead on customer journey and process mapping (e.g., using Visio or similar tools). Interpret complex detail and data, incorporating them into migration, cutover approaches, and customer treatment strategies. Continuous Improvement & Optimisation Continually evaluate journey effectiveness from both customer and business perspectives. Display a continuous improvement mindset, identifying … enhancements to customer journeys and business processes. Promote customer-centricity and positive values within the team. Consider opportunities to optimise or automate backup tool migration processes. Orchestration & Cross-Functional Alignment Coordinate and build alignment across teams and functions to ensure seamless customer experiences. Work closely with integrators, product owners ...