5 of 5 Remedy Jobs in the North West

environments Strong written and verbal communication skills High-level understanding of IT infrastructure (networks, servers, cloud) is essential Familiarity with incident management tools (ServiceNow, Remedy, Jira Service Management) Knowledge of the ITIL framework (certification preferred) Exceptional decision-making and organisational skills Key Responsibilities: Lead Major Incidents: Oversee incidents from ...

environments Strong written and verbal communication skills High-level understanding of IT infrastructure (networks, servers, cloud) is essential Familiarity with incident management tools (ServiceNow, Remedy, Jira Service Management) Knowledge of the ITIL framework (certification preferred) Exceptional decision-making and organisational skills Key Responsibilities: Lead Major Incidents: Oversee incidents from ...

including Windows, Mac OS, and VMWare environments Configure and support VPN connections for remote users, ensuring secure access to company resources Utilise ServiceNow and Remedy for incident management, tracking issues from initial report through to resolution Assist in the setup and maintenance of network configurations, including TCP/ ...

Microsoft 365, Active Directory, and enterprise applications. Install, configure, and maintain telecommunications systems including VoIP and mobile device management. Use ITSM tools (ServiceNow, Remedy, Jira) to manage incidents and requests. Troubleshoot network technologies such as TCP/IP, DNS, DHCP, VPNs, and LAN/WAN. Escalate issues when required … DHCP, VPNs, and LAN/WAN. Familiarity with VoIP, mobile networks, and unified communication systems. Proficiency with ITSM tools such as ServiceNow, Remedy, or Jira Service Management. Strong communication skills and a customer-first mindset. Ability to work independently and collaboratively. Full UK driving licence required due to travel ...

Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ (D or above) (Essential) About the Employer LEGAL REMEDY CENTRE C.I.C. Legal Remedy Centre is a dedicated provider of expert legal support and services. With over 20 years of experience across ...