IT Service Transformation & Operations Lead – 11817HS
- Hiring Organisation
- Proactive Appointments
- Location
- Liverpool, Merseyside, United Kingdom
- Salary
- £ 60 K
progression opportunities for the technology support team.Corporate Technology Support: Modernise the support model for 300+ Head Office users, including VIP support, hardware deployment, SaaS provisioning and clearly defined service levels.Automation & Self-Service: Introduce automation, intelligent ticket routing, self-service capabilities and knowledge management to improve efficiency and empower users.Shift-Left ...