23 of 23 ServiceNow Jobs in the North West

workshop facilitation and communication skills. Experience with modern SaaS delivery environments, Agile or DevOps models is highly desirable. Familiarity with ITSM platforms such as ServiceNow . Why This Role is Interesting Work within a large-scale SaaS platform environment . Operate at the intersection of engineering delivery and operational excellence ...

Mirror, Change Volumes) Spectrum Scale : Cluster management Protocols: GPFS, NFS, SMB Active-active topology Strong Linux/Unix command-line experience Experience working with ServiceNow for ticket management Awareness of how infrastructure actions impact availability and resilience Additional/Desirable Experience Exposure to: Oracle and ESXi environments GKLM/SKLM ...

following: Splunk, Essas, Cisco ISE, Cisco Prime, NES (Routers, Switches, Wireless Controllers, Firewalls, ACI), NetRequest, CyberArk, DX NetOps, Ansible, SPDW, MS Office, ServiceNow, Jira. Process Knowledge: Strong understanding of ITIL Ability in deep troubleshooting, remediation, and cross-tool analysis Key Responsibilities: Resolve NAC-related incidents and requests at L2.5 level ...

Rubrik backup solutions across multi-cloud (AWS, Azure, OCI GCP) and on-premises infrastructure and experience of Integration of Rubrik with external platforms (e.g. ServiceNow, Splunk, vSphere, Azure AD) using REST APIs and automation tools (Ansible) Proven ability of managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable ...

operations within a tech-driven environment. Strong knowledge of ITIL and the service lifecycle. Confident stakeholder management and communication skills. Familiarity with Jira, Confluence, ServiceNow, and modern monitoring tools. ITIL certification preferred; Agile experience beneficial. Why Join? Salary up to £60,000 + bonus. Hybrid working with 2 days ...

/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working on a tech bar Good customer service skills Experience with iManage or Bomgar ( desirable) Role details ...

ServiceNow Advisory Consultant UK | Hybrid | SC Clearance Required Join a growing advisory practice helping organisations unlock the full value of ServiceNow. As a ServiceNow Advisory Consultant , you'll work with senior stakeholders to shape and deliver complex ServiceNow-led transformation programmes. This is a strategic role for someone who enjoys … operating at both executive and technical levels-defining vision, guiding delivery, and ensuring ServiceNow platforms are aligned to real business outcomes. You'll play a key part in helping organisations modernise their operations, improve service performance, and create scalable, future-ready platforms. Working across multiple clients and sectors ...

unable to provide visa sponsorship at this time. You'll bring experience in: Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow) Full software delivery lifecycle: requirements, build, test, migration, go live Managing data migration and integrations Working with Agile and Waterfall methods Strong stakeholder and vendor management ...

support and enhance SailPoint Identity Security Cloud (ISC) across enterprise and hybrid environments. Integrate SailPoint ISC with HR systems, Active Directory, Entra ID, AWS, ServiceNow and other enterprise platforms to enable automated provisioning, lifecycle management and deprovisioning. Deliver and maintain core identity governance capabilities including Joiner/Mover/Leaver ...

dashboards demonstrating measurable value Skills and Experience: * 5+ years' Business Analyst experience within FSI, network, or security programmes * Strong knowledge of ITIL practices and ServiceNow workflows * Strong data literacy with ability to convert qualitative risk into measurable outcomes * Excellent stakeholder engagement and facilitation skills * Cisco/Splunk/Zscaler experience ...

Enterprise to reduce manual effort and maximise quality and productivity. Define the technical specifications, standards, and policy for technical integration of monitoring tools into ServiceNow/Ansible. Validate the technical architecture of the integration to ensure its fit for use, fit for purpose, its scalable and flexible to meet … automation and autohealing tools such as ansible, NextThink and native AWS/Azure services. Experience of integrating with other industry tooling such as ServiceNow, Ansible, Next Think, GitHub, and other DevOps tooling. Experience with industry standard SDLCs including but not limited to Agile, Waterfall, Hybrid, product operating model, etc. Demonstrated ...

ServiceNow Technical Project Manager Competitive package + bonus + flexible benefits If you've built your reputation in ServiceNow delivery and you're now operating at that level where you're as comfortable in front of a CIO as you are challenging a solution design, this one's worth … look. We're working with a well-established transformation consultancy investing heavily in its ServiceNow capability across the UK. They're looking for a Managing Consultant level Technical Project Manager to lead complex ServiceNow programmes from strategy through to successful delivery. This isn't a "status report" PM role. ...

delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements (SLAs … Knowledge – Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support – Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) – Understanding of smart meter functionality, connectivity challenges, firmware ...

delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolutioneither directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements (SLAs … Knowledge Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) Understanding of smart meter functionality, connectivity challenges, firmware ...

ServiceNow Advisory Consultant UK Hybrid SC Clearance Required Join a growing advisory practice helping organisations unlock the full value of ServiceNow. As a ServiceNow Advisory Consultant , you'll work with senior stakeholders to shape and deliver complex ServiceNow-led transformation programmes click apply for full job details ...

ensuring issues are investigated correctly Supporting laptop, mobile device and hardware provisioning Troubleshooting AV and meeting room technology Managing service requests and incidents through ServiceNow Supporting Microsoft 365, Teams, Zoom and other collaboration tools Assisting with user onboarding and technology adoption Working closely with senior analysts and other IT teams … resolve complex issues Technology environment includes: Windows 11 Microsoft 365/Office Active Directory Intune & Apple Business Manager ServiceNow MsTeams, Zoom, iManage Work 10 AV and video conferencing technologies We are looking for someone who can demonstrate: Previous IT support experience within a law firm environment Strong experience supporting document ...

Kubernetes, Rancher Helm Jenkins Monitoring & Observability Prometheus Grafana ELK Stack Dynatrace Secrets & Identity Management HashiCorp Vault Keycloak CI/CD & DevOps Tooling Jenkins Git ServiceNow Trivy Terraform Streaming & Messaging Apache Kafka (including Kafka Replication) Data Technologies PostgreSQL Redis RDLs Automation & Scripting Infrastructure as Code (IaC) Pipeline automation Event relay tooling … roadmaps and platform strategy Support critical national infrastructure tasks including: Deployments Incident, problem, and change management (ITIL-aligned) Continuous service improvement Use and integrate ServiceNow (or successor platforms) for operational governance Diversity & Inclusion At Scrumconnect Consulting, we believe diversity drives innovation. We are committed to creating an inclusive environment where ...

ServiceNow Product Manager North West Based Enterprise Level Critical National Infrastructure Organisation requires a ServiceNow Product Manager who can provide product and platform leadership supported by a product team including technical product owner and architecture expertise. Ideal Candidate description Strong Stakeholder Management & Communication, able to challenge with credibility and business … lease knowledge in two of the following areas - HR, CSM, ITSM, IRM, BCM, H&S, SPM, NowAssist Evangelise with pragmatism, regarding the role that ServiceNow can play for the organisation. Strong commercial mindset - Internally to support cost of delivery, and externally to drive value from the ServiceNow contract Key Skills ...

Senior ServiceNow HRSD Consultant | HR Transformation | Hybrid | Up to early £70s + bonus If you're someone who enjoys getting under the skin of how HR actually operates - and not just configuring systems, but genuinely improving processes, employee experience, and service delivery - this is one worth a look. … working with a growing consultancy that's investing heavily in its HR Transformation capability, and they're looking for a Senior ServiceNow HRSD Consultant to play a key role in delivering large-scale, enterprise HR programmes. This role sits right at the intersection of HR, technology, and transformation. ...

models, and delivering insightful dashboards that support critical business processes. The position also leads the establishment of a resilient BI data foundation, integration with ServiceNow, and uplift of AI ready reporting capabilities across the organisation. Key Objectives Establish a governed, trusted Data Pillar with certified datasets, semantic models, and defined … data lineage. Develop innovative Power BI-to-ServiceNow integrations for surfacing dataset health, ownership, and automated workflows. Assess and improve resilience of key BI assets, including data quality, refresh reliability, performance, and access controls. Standardise tooling (templates, DAX libraries, CI/CD, documentation, testing) to support consistent and governed development. ...

integration, and deployment of SailPoint IdentityIQ or Identity Security Cloud solutions. Integrate SailPoint with systems such as Active Directory, Entra ID, HR systems, AWS, ServiceNow, LDAP directories, and cloud applications. Implement IAM governance functions including RBAC, access reviews, certification campaigns, and lifecycle policy enforcement. Develop custom rules, scripts, and extensions … SailPoint Deep understanding of IAM principles: RBAC, least privilege, access certification, governance workflows. Integration experience with identity data sources: Active Directory, LDAP, HRIS, AWS, ServiceNow, databases. Strong troubleshooting skills across provisioning, connector issues, and identity lifecycle processes. What you'll get in return You will be offered a long-term ...

mobile services, device lifecycle, and enterprise data governance. With a structured training (20% off‐the‐job) while gaining hands‐on exp across Digital, ServiceNow, Mobile Services, and Data Management teams Role Validate CMDB entries sourced from MDM, ensuring completeness, consistency, accuracy, and correct timestamps. Support automated onboarding of customer … services, device lifecycle, and enterprise data governance. This role will receive structured training (20% off‐the‐job) while gaining hands‐on experience across Digital, ServiceNow, Mobile Services, and Data Management teams. Apprenticeship Standard Business analyst (level 4) Training Provider APPRENTICE TEAM LTD Working Week Working hours be from 8.30am-4.30pm ...

lineage, and governance standards across all BI assets Monitor and improve dataset performance, refresh reliability, and access controls Support integration with enterprise tools (e.g. ServiceNow ) and workflow automation via Power Automate Collaborate with stakeholders to gather requirements and translate into scalable BI solutions Document data models, business logic, and reporting … Warehouse, ETL, Data Pipelines, Dashboarding, Reporting, Financial Services, Banking, Data Governance, Semantic Models, Star Schema, Regulatory Reporting, Power BI Service, Data Lineage, Power Automate, ServiceNow ...