1 to 25 of 47 ServiceNow Jobs in the North West

global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. YOUR ROLE We are looking for an SC cleared, experienced ServiceNow HR Business Analyst to join our growing Employee Experience and HR practice with a focus on the UK public sector. This role supports the design … delivery of HR Service Delivery solutions on the ServiceNow platform, helping organisations improve HR operations, streamline workflows and enhance employee experiences. You will work closely with business stakeholders, delivery teams and customer representatives to capture requirements, map processes and support the delivery of ServiceNow HRSD capabilities such as case management ...

science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE We are looking for an experienced ServiceNow HRSD Consultant to join our growing Employee Experience and HR practice. This role is focused on client advisory and delivery ownership, helping organisations transform their employee … enterprise service experiences. You will play a critical role in enabling the HR organisation by delivering ServiceNow solutions and supporting large scale HR transformations and programmes with technology. This is an opportunity to bring immediate value as an HRSD consultant, contributing to solution design, supporting customer engagement and delivery guidance ...

organisatio0n Experience managing incident, problem, change, request, configuration and service level management processes within enterprise service management environments Experience managing ISTM platforms such as ServiceNow, or equivlaent enterprise service management technologies Experience analysing highly complex service delivery issues and resolving operational challenges where there may be multiple competing solutions Desirable ...

looking for a Senior ServiceNow Developer for a central government department based in Glasgow, Newcastle, Leeds, Sheffield, Manchester, Blackpool or Cardiff (hybrid) on an initial 9 months + possible extension contract, paying up to £750 per day (Inside IR35). This is a hybrid role with 3 days a week … office. The successful Senior ServiceNow Developer will support growing portfolio and project management demand within a departmental portfolio office. You'll turn approved user stories into working solutions, configure the platform to agreed standards, and support testing and releases. You'll also document changes and flag technical debt and risks ...

apps where possible Replace consumable kit when spares are available, with minimum inconvenience to the end user Record requests and problems in tracking software ServiceNow Log incidents and update tickets for customers Schedule appointments with customers when appropriate Conduct triage and pass on problems to the relevant 2nd line teams ...

infrastructure, security, application and third-party support teams. Strong documentation skills with experience creating technical records, troubleshooting guides and knowledge articles. Experience working with ServiceNow or a similar IT Service Management platform. Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences. ...

Service Desk or IT Support role Strong knowledge of Microsoft 365, Active Directory and Windows environments Experience using an ITSM tool, ideally ServiceNow Excellent customer service and communication skills Ability to prioritise workloads and work effectively in a fast-paced environment This is an excellent opportunity to join a well ...

Service Desk or IT Support role Strong knowledge of Microsoft 365, Active Directory and Windows environments Experience using an ITSM tool, ideally ServiceNow Excellent customer service and communication skills Ability to prioritise workloads and work effectively in a fast-paced environment This is an excellent opportunity to join a well ...

limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Excellent customer interface and customer service skills Some flexibility with working hours when needed Full UK Driving License. UK drivers licence required as the engineer will ...

limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Excellent customer interface and customer service skills Some flexibility with working hours when needed Full UK Driving License. UK drivers licence required as the engineer will ...

determine root-cause Familiarity with IT service management processes such as Incident, Problem, and Change Management Experience using ticketing/service management tools (e.g. ServiceNow, Jira) Strong communication and stakeholder management skills Ability to work independently while collaborating across technical and business teams Desirable Skills Experience within Aerospace & Defence ...

Experience & Skills Experience of performing a Service Desk role, Knowledge of MS Products including O365, Experience with ITSM tools such as Jira Service Management, ServiceNow, and ManageEngine. Experience with technologies such as Microsoft Intune, Microsoft Entra ID, and Active Directory Excellentcommunication skills and proven ability to liaise with a range ...

configuration control, ergonomics and aesthetics, user experience and customer perception of your product. You need to set the standards. • ITIL processes supported by ServiceNow • Awareness of business unit policies and processes. • Experience of working in an IT Function or similar • Has sound generic, domain and specialist knowledge necessary to perform ...

ServiceNow Developer - Manchester (Hybrid) - Permanent A fantastic opportunity has arisen for a ServiceNow Developer to work within a global law firm on a permanent basis based in Manchester. This role will support the ongoing development and enhancement of the ServiceNow platform, delivering scalable solutions that support business operations and strategic … initiatives. Key Responsibilities Configure, develop and support ServiceNow modules including ITSM, ITOM, HRSD, CMDB and other platform capabilities. Develop and maintain platform automation using UI Policies, UI Actions, Business Rules, Client Scripts and Script Includes. Design and deliver custom applications, workflows and platform enhancements aligned with business requirements. Build ...

/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working on a tech bar Good customer service skills Experience with iManage or Bomgar ( desirable) Role details ...

/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working on a tech bar Good customer service skills Experience with iManage or Bomgar ( desirable) Role details ...

beneficial: Git, GitHub, GitLab, Bitbucket or equivalent version control tooling. Jenkins, Azure DevOps, GitLab CI/CD, Bamboo or similar CI/CD platforms. ServiceNow Change Management. Azure, AWS or Google Cloud. Infrastructure as Code tooling including Terraform, Ansible or ARM Templates. PowerShell, Bash, Python or similar scripting technologies. DevOps ...

beneficial: Git, GitHub, GitLab, Bitbucket or equivalent version control tooling. Jenkins, Azure DevOps, GitLab CI/CD, Bamboo or similar CI/CD platforms. ServiceNow Change Management. Azure, AWS or Google Cloud. Infrastructure as Code tooling including Terraform, Ansible or ARM Templates. PowerShell, Bash, Python or similar scripting technologies. DevOps ...

user experience. Profile Essential 5+ years' experience in IT Service Management or IT Operations. Hands-on ownership of an enterprise ITSM platform (Ivanti, ServiceNow, or equivalent). Proven ownership of IT support services across multiple locations, regions, or time zones. Experience governing core ITIL processes, including Incident, Problem, Change ...

using enterprise applications, workflow automation, low-code or AI platforms. Experience with either Microsoft Power Platform, particularly Power Apps, Power Automate, Microsoft Copilot Studio, ServiceNow (including configuration, application development and workflow automation) or Intapp. Understanding of business processes, solution design, integrations and APIs. Experience with testing, deployment and ongoing application ...

translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would be beneficial. Experience in the public sector or a highly regulated environment ...

unable to provide visa sponsorship at this time. You'll bring experience in: Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow) Full software delivery lifecycle: requirements, build, test, migration, go live Managing data migration and integrations Working with Agile and Waterfall methods Strong stakeholder and vendor management ...

unable to provide visa sponsorship at this time. You'll bring experience in: Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow) Full software delivery lifecycle: requirements, build, test, migration, go live Managing data migration and integrations Working with Agile and Waterfall methods Strong stakeholder and vendor management ...

including IEC 62443 and relevant NIST guidance. Experience with edge infrastructure platforms such as Azure Local, Dell NativeEdge or Kubernetes-based environments. Familiarity with ServiceNow, SIAM and enterprise service transition or operational support models. Key deliverables You'll be responsible for developing the core network architecture deliverables needed to support ...

Experience supporting SAP within medium-large enterprise environments Understanding of SAP delivery lifecycles ( Agile and/or Waterfall ) Familiar with ITIL/service operations (ServiceNow knowledge useful) Confident communicator able to explain complex topics to technical & non-technical audiences ...