76 to 88 of 88 Support Engineer Jobs in the North West

Role: Service Desk Engineer Location: Manchester Salary: £25,000 – £30,000 Working Model: Onsite initially, transitioning to a hybrid model MUST have MSP experience Overview The Service Desk Engineer will work directly with end users, managing incidents and requests from receipt to resolution while ensuring service level targets are met and customer satisfaction is maintained. You’ll handle … technologies and client environments. It’s an excellent opportunity to grow your technical skills through hands-on experience and professional development. We’re seeking a knowledgeable, experienced, and enthusiastic engineer with a customer-first approach to strengthen our existing team. You’ll be part of a fast-paced managed service provider (MSP) environment where flexibility, reliability, and problem-solving … skills are key to success. Duties and Responsibilities Provide remote and onsite technical support to customers. Receive and log incidents and service requests into the ticketing system with accurate data entry, aiming to deliver first-time fixes where possible. Process joiner and leaver requests. Update the PSA system (Autotask) to ensure customers and colleagues have access to the latest More ❯

Were partnering with a well-established Managed Service Provider based in Manchester where youll be part of a close-knit technical team delivering first-class support, project work, and on-site installations for SME clients across the Midlands. What Youll Be Doing: Deliver 2nd Line support remotely and on client sites Resolve escalated incidents across Microsoft 365, Azure More ❯

We're partnering with a well-established Managed Service Provider based in Manchester where you'll be part of a close-knit technical team delivering first-class support, project work, and on-site installations for SME clients across the Midlands. If you want to know about the requirements for this role, read on for all the relevant information. What … You'll Be Doing: Deliver 2nd Line support remotely and on client sites Resolve escalated incidents across Microsoft 365, Azure, and Windows Server environments Maintain and monitor client networks, routers, and firewalls Deploy laptops, servers, and cloud services for new client projects Document technical processes and contribute to continuous improvement Key Skills: Experience in an MSP or IT services More ❯

Our client are a UK based managed services business who are looking to add a IT Support contractor on site for three months at their government customer site in Lytham St Annes. This role will be based Mon - Fri on site support to be part of the service team supporting multiple users on Active Directory Administration, User & Group … Management , Windows , MS Products and Network Connectivity. Updating new Kit and swapping out. There is also occasional out of hours support required. To qualify: Must have 2+ years experience in IT support roles Must have excellent communication skills Must be able to commute to Lytham five days per week Must be eligible for SC Please feel free to More ❯

Join an award-winning team based in the North West. You will receive personalised training to become an expert on our SaaS product, learning how to resolve support issues from various angles. Past Enterprise support engineers are now leading teams or have moved into 3rd-line support. As we grow, the opportunity for career growth will increase. You … Miami, Melbourne, and South Africa, and we're not done yet- we're still growing quickly and consistently. The role You will be an essential member of the Enterprise Support team, engaging closely with clients to handle triage, resolve, and escalate tickets effectively. You will primarily operate with our in-house software and PostgreSQL, writing, selecting, updating, and reporting … party software integrations, such as HubSpot, Salesforce, and Zapier, and have the opportunity to set up complex APIs, inbound data, and call flows. As an omnichannel software, you will support a range of communication channels, including voice, email, live chat, SMS, WhatsApp, Facebook, and Instagram, in addition to our in-house AI and WFO/QA applications. You will More ❯

Join an award-winning team based in the North West. You will receive personalised training to become an expert on our SaaS product, learning how to resolve support issues from various angles. Past Enterprise support engineers are now leading teams or have moved into 3rd-line support. As we grow, the opportunity for career growth will increase. You … Miami, Melbourne, and South Africa, and we're not done yet- we're still growing quickly and consistently. The role You will be an essential member of the Enterprise Support team, engaging closely with clients to handle triage, resolve, and escalate tickets effectively. You will primarily operate with our in-house software and PostgreSQL, writing, selecting, updating, and reporting … party software integrations, such as HubSpot, Salesforce, and Zapier, and have the opportunity to set up complex APIs, inbound data, and call flows. As an omnichannel software, you will support a range of communication channels, including voice, email, live chat, SMS, WhatsApp, Facebook, and Instagram, in addition to our in-house AI and WFO/QA applications. You will More ❯

Join an award-winning team based in the North West. You will receive personalised training to become an expert on our SaaS product, learning how to resolve support issues from various angles. Past Enterprise support engineers are now leading teams or have moved into 3rd-line support. As we grow, the opportunity for career growth will increase. You … Miami, Melbourne, and South Africa, and we're not done yet- we're still growing quickly and consistently. The role You will be an essential member of the Enterprise Support team, engaging closely with clients to handle triage, resolve, and escalate tickets effectively. You will primarily operate with our in-house software and PostgreSQL, writing, selecting, updating, and reporting … party software integrations, such as HubSpot, Salesforce, and Zapier, and have the opportunity to set up complex APIs, inbound data, and call flows. As an omnichannel software, you will support a range of communication channels, including voice, email, live chat, SMS, WhatsApp, Facebook, and Instagram, in addition to our in-house AI and WFO/QA applications. You will More ❯

years of experience delivering IT services, telecoms, and print solutions. As a leading Managed Service Provider and Cyber Security expert, they’re dedicated to providing reliable, high-quality support to a diverse range of clients. They’re now looking for a skilled and motivated 2nd Line IT Technician to join their team. This is an exciting opportunity to play … a key role in supporting clients, resolving complex IT issues, and ensuring smooth day-to-day operations across varied technical environments. Key Responsibilities Provide 2nd line support for hardware, software, and network issues. Diagnose and resolve complex technical incidents promptly. Assist with installations, configurations, and system maintenance. Monitor and maintain systems for optimal performance and security. Contribute to IT … system upgrades. Deliver excellent customer service both remotely and on-site. Ensure all work aligns with best practices and compliance standards. About You Previous experience in a 2nd line support role, ideally within an MSP or cybersecurity setting. Strong understanding of Windows operating systems. Confident troubleshooting networks, servers, and related infrastructure. Familiar with cybersecurity principles and practices. Excellent communication More ❯

My global client based in Chester have an urgent requirement for x3 IT Support Engineers to join on an initial 6 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. Please note that it is essential for you to have a driving … vehicle for this role. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯

Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need More ❯

years of experience delivering IT services, telecoms, and print solutions. As a leading Managed Service Provider and Cyber Security expert, they’re dedicated to providing reliable, high-quality support to a diverse range of clients. They’re now looking for a skilled and motivated 2nd Line IT Technician to join their team. This is an exciting opportunity to play … a key role in supporting clients, resolving complex IT issues, and ensuring smooth day-to-day operations across varied technical environments. Key Responsibilities Provide 2nd line support for hardware, software, and network issues. Diagnose and resolve complex technical incidents promptly. Assist with installations, configurations, and system maintenance. Monitor and maintain systems for optimal performance and security. Contribute to IT … system upgrades. Deliver excellent customer service both remotely and on-site. Ensure all work aligns with best practices and compliance standards. About You Previous experience in a 2nd line support role, ideally within an MSP or cybersecurity setting. Strong understanding of Windows operating systems. Confident troubleshooting networks, servers, and related infrastructure. Familiar with cybersecurity principles and practices. Excellent communication More ❯

Experience Needed: 5+ years Mandatory Skills: Mobile Security Proven experience supporting Oracle Identity Manager and/or SailPoint IdentityIQ in an enterprise environment. Strong understanding of identity lifecycle management, access certification, and role-based access control. Experience with directory services More ❯

Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant records: Identifies and classifies incident types and service interruptions Records incidents cataloging them More ❯