1 to 25 of 49 User Research Jobs in the North West

User Research Lead - Digital Products & Customer Experience (12-month FTC) Location: Hybrid (Manchester, 3 days onsite) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across a range … of online products and services, ensuring user needs are at the heart of every design decision. This is a fantastic 12-month fixed-term opportunity to join a well-established, digitally focused organisation where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across teams. The … Role: Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence. Drive user research strategies that uncover actionable insights and influence product, design, and business decisions. Ensure consistency in research approaches and findings across multiple digital products and services. Champion inclusive design by embedding accessibility research and working More ❯

User Research Lead - Digital Products & Customer Experience (12-month FTC) Location: Hybrid (Manchester, 3 days onsite) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across a range … of online products and services, ensuring user needs are at the heart of every design decision. This is a fantastic 12-month fixed-term opportunity to join a well-established, digitally focused organisation where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across teams. The … Role: Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence. Drive user research strategies that uncover actionable insights and influence product, design, and business decisions. Ensure consistency in research approaches and findings across multiple digital products and services. Champion inclusive design by embedding accessibility research and working More ❯

User Research Lead - Digital Products & Customer Experience Location: Hybrid (Manchester, 3 days onsite) Contract: Fixed-Term (12 Months) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across … a range of online products and services, ensuring user needs are at the heart of every design decision. This is a fantastic 12-month fixed-term opportunity to join a well-established, digitally focused organisation where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across … teams. The Role As User Research Lead, you will: Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence. Drive user research strategies that uncover actionable insights and influence product, design, and business decisions. Ensure consistency in research approaches and findings across multiple digital products and services. More ❯

User Research Lead - Digital Products & Customer Experience Location: Hybrid (Manchester, 3 days onsite) Contract: Fixed-Term (12 Months) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across … a range of online products and services, ensuring user needs are at the heart of every design decision. This is a fantastic 12-month fixed-term opportunity to join a well-established, digitally focused organisation where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across … teams. The Role As User Research Lead, you will: Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence. Drive user research strategies that uncover actionable insights and influence product, design, and business decisions. Ensure consistency in research approaches and findings across multiple digital products and services. More ❯

Join us as our Senior User Researcher at Peregrine Resourcing. At Peregrine, were always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent to … deployed across our portfolio of clients as a specialist consultant, working on a wide array of complex projects across multiple industries. The Role We are looking for a Senior User Researcher who has experienced practitioner who can plan and lead user research activities in larger teams and across programmes of work and more complex services. Responsibilities: design … and carry out research activities with users that help teams get a deep understanding of the people that use government services Authority will undertake any necessary CEST assessment and where appropriate issue a Status Determination Statement deliver user research in complex subject areas, and supervise and develop other user researchers to assure and improve research More ❯

s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical … digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding More ❯

Role description The User Researcher will work within the agile scrum team to define, plan and conduct user research with the goal of building team empathy needed to create positive outcomes and experiences for users - both internal users and external users. They will take a lead on scoping, planning, conducting and analysing the research by creating … research plans, protocols and activities using qualitative quantitative or mixed-method approaches. They will analyse and synthesise research findings to translate insights into user needs and opportunities, communicating compelling user insights to the product owner, team and wider stakeholders. They will contribute research findings to enable evidence-based product and design decisions and will champion … the user to ensure that the product delivers Essential skills and experience Experience of planning scoping conducting, analysing and communicating user research throughout the Agile product development lifecycle. Experience of qualitative user research methods including usability testing ethnographic observation interviews surveys contextual inquiry and focus groups. Experience of working within ann Agile scrum team, working More ❯

by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together to understand the challenges faced by users of … public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define the focus of research to ensure shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze More ❯

solutions. What are they looking for? · Minimum of 3 year in a similar role or a degree in a related field (e.g., Design, Psychology, Sociology) with an understanding of user-centered design (UCD) principles. · Understanding of Qualitative & Quantitative Research: Foundational knowledge of both qualitative and quantitative research methods and when each should be used. · Attention to detail … You excel at preparing and reviewing research materials and data with accuracy, ensuring the quality of insights delivered. · Passionate and Curious: You have a genuine interest in UX research and a strong desire to learn and grow within the field. · Adaptable: You're flexible and open to feedback, able to adjust to new challenges and tasks. · Collaborative: You … enjoy working in a team, learning from others, and contributing to group success. Technical Skills Essential: · User Research Basics: Familiarity with user research techniques, including interviews, surveys, and usability testing, to understand user needs and behaviors. · Data Analysis: Basic knowledge of reviewing and interpreting qualitative and quantitative research data. · Communication: Strong communication skills, with More ❯

solutions. What are they looking for? · Minimum of 3 year in a similar role or a degree in a related field (e.g., Design, Psychology, Sociology) with an understanding of user-centered design (UCD) principles. · Understanding of Qualitative & Quantitative Research: Foundational knowledge of both qualitative and quantitative research methods and when each should be used. · Attention to detail … You excel at preparing and reviewing research materials and data with accuracy, ensuring the quality of insights delivered. · Passionate and Curious: You have a genuine interest in UX research and a strong desire to learn and grow within the field. · Adaptable: You're flexible and open to feedback, able to adjust to new challenges and tasks. · Collaborative: You … enjoy working in a team, learning from others, and contributing to group success. Technical Skills Essential: · User Research Basics: Familiarity with user research techniques, including interviews, surveys, and usability testing, to understand user needs and behaviors. · Data Analysis: Basic knowledge of reviewing and interpreting qualitative and quantitative research data. · Communication: Strong communication skills, with More ❯

of complex projects across multiple industries. The Role We are looking for a Content Designer who has experience building positive working relationships across teams and professions to advocate for user need and understand and influence stakeholder. Responsibilities: Lead on the creation of content across digital and non-digital channels that meets user needs and business objectives. Understanding user needs and designing content around user needs developing or implementing content strategy focused on improving user experience within the context of business needs Establish and maintain the highest standards of accuracy, accessibility, and professionalism even if deadlines are tight and information elusive Use evidence, data, and user research to devise content strategies and tactics, and … work closely with digital and data specialists to improve user outcomes Create, iterate, review and update content for new and existing services to meet user needs across a whole end-to-end journey Skills & Experience: ?Creating content designed to meet user needs and make complex language and processes easy to understand, always in the right format for More ❯

UK Estate Agencies through world-class technology. Street.co.uk is our game-changing CRM: a truly modern estate agency platform, creating a next-level digital experience for customers, putting transparency, user experience and beautiful design at the heart of our industry. As a Senior UX Designer in our Lettings team, you'll be responsible for designing and enhancing workflows to … improve the user experience for our clients. You will engage with a diverse array of feature requests, spanning activities from product discovery and research to wireframing, high-fidelity prototyping, and ultimately presenting your designs. You'll have the opportunity to spend as much time as you want and need with our users, understanding their needs, challenges, and work … to the product direction of Lettings. You'll engage in workshops, seek feedback, and play a pivotal role in end-to-end product design, ensuring consistency and upholding a user-centric, clean, and modern design ethos. Joining the Lettings team, you'll be immersing yourself in a highly collaborative environment where the impact of your work is visible. Innovation More ❯

Required: User Researcher Location: Fully Remote Duration: 12 month initial contract IR35 Status: Inside The User Researcher will work within the agile scrum team to define, plan and conduct user research with the goal of building team empathy needed to create positive outcomes and experiences for users - both internal users and external users. They will take … a lead on scoping, planning, conducting and analysing the research by creating research plans, protocols and activities using qualitative quantitative or mixed-method approaches. They will analyse and synthesise research findings to translate insights into user needs and opportunities, communicating compelling user insights to the product owner, team and wider stakeholders. They will contribute research findings to enable evidence-based product and design decisions and will champion the user to ensure that the product delivers LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of More ❯

Manchester office) Up to £34,000 Full Time - Permanent Line Manager - Senior Graphic Designer Dotted Line Manager - Head Of Product Are you creative with a knack for understanding diverse user needs within complex systems? Dizplai is seeking a proactive and enthusiastic UX Designer to join our dynamic product team in Manchester. This incredible opportunity involves shaping the tools that … connect content creators to their fan communities and contributing to high-profile projects. We're looking for someone who can establish a user experience that is both intuitive for today's customer needs and scalable for the future. What You'll Do You'll play a crucial role in shaping the next generation of our software. The Dizplai platform … depth discussion about the role. Your responsibilities will include: Usability: Act as the primary UX resource for the Product team, guiding them to deliver the best possible software products. User Testing: Conduct user testing sessions with existing clients at various stages of product development to ensure we consistently meet their needs. Product Research: Continuously research and More ❯

them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Job Title: User experience designer (UX) Location: Hybrid (Remote with UK travel required) About Methods: Our mission is to improve and safeguard public services. We apply digital tools and ways of working … alongside your client work. We are growing our teams across the company and would love to talk to you about becoming a part of Methods. Role overview: As a User experience designer, you will play a pivotal role in creating user-centred designs that resonate with our audience and align with government standards. Your designs will advocate for … simplicity, accessibility, and effectiveness, grounded in evidence-based research and organisational objectives. Key responsibilities: Develop and implement design practices and standards consistent with government or client guidelines. Identifying, developing and using best practice and standards to design services consistent with the rest of government or our client organisations. Collaborating within a multidisciplinary team by sharing design work, and participating More ❯

can reach new heights. Together, we are CAVU Whats the role? As a UX Designer at CAVU, you'll be part of a fast-paced team focused on designing user-centric, seamless digital experiences across our platforms. You'll collaborate with product leads, analysts, and developers to turn insights into intuitive design solutions. You'll lead user research … solving, and an experimental mindset to everything you do. About You: As a UX Designer at CAVU, you'll be part of a fast-paced team focused on designing user-centric, seamless digital experiences across our platforms. You'll collaborate with product leads, analysts, and developers to turn insights into intuitive design solutions. You'll lead user research … sexual orientation, age, marital status, veteran status, or disability status. Did you know that some people may be less likely to apply to job adverts than others? For example, research shows women are less likely to apply if they don't meet every single requirement listed in the advert. So, if you're reading this and perhaps don't More ❯

build strong relationships with stakeholders, including policy, marketing, communications and legal, influencing and collaborating with them to improve the structure and quality of the content Create, improve and manage user centred content that meets user needs Use data analytics, user research and usability testing to identify user needs. Map journeys and user stories to … for them Advocate the role of content designers and the value content design can bring, and embed content design practices into ways of working Skills & Experience: Creating high quality, user-centred content Using data and feedback to inform design decisions and improving content Building strong stakeholder relationships Creating content strategies that are user focussed Leading others through constructive … feedback to improve content design Collaborating with user researchers, business analysts and interaction designers to define evidence-based content design strategies Collaborating on prototypes using a variety of methods prototyping and choosing the most appropriate ones for the circumstance. About us: At Peregrine, we see beyond the immediate and look to the horizon. We build lasting, meaningful partnerships with More ❯

further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2027. A software developer designs, runs and improves software that meets user needs. In this role, you will: Be responsible for writing clean, secure code following a test-driven approach Create code that is open by default and easy for others … You will test and document code releases and support the team at GDS Service Assessments. As a Senior Software Developer, you will: Technical Designs, codes, tests, corrects, and documents user interfaces using the right standards and tools. Work with Typescript, Node.JS, Kubernetes (KubeMQ), Next JS, React, and Event-Driven Architecture Supports implementation of new systems or upgrades for Automation … Level: Practitioner) System integration: You can define the integration build, co-ordinate build activities across systems, and understand how to undertake and support integration testing activities (Skill Level: Practitioner) User focus: You can collaborate with user researchers and can represent users internally; explain the difference between user needs and the desires of the user; champion user More ❯

the best services. You'll identify blockers, and find the best way round through, and over. You will get the best out of experts in software engineering, process design, user research and user experience design, as well as policy development. Developing a World-Class Practice. Our Agile Delivery practice is thriving with over 200 members. We lead … and others. Experienced in the use of Agile principles and practices. Technical statement: Experience of digital delivery in an agile environment across multiple phases, with a strong emphasis on user-centric design principles to ensure solutions are tailored to meet user needs and deliver optimal user experiences. The sift panel will use the information in your employment More ❯

the best services. You'll identify blockers, and find the best way round through, and over. You will get the best out of experts in software engineering, process design, user research and user experience design, as well as policy development. Developing a World-Class Practice. Our Agile Delivery practice is thriving with over 200 members. We lead … and others. Experienced in the use of Agile principles and practices. Technical statement: Experience of digital delivery in an agile environment across multiple phases, with a strong emphasis on user-centric design principles to ensure solutions are tailored to meet user needs and deliver optimal user experiences. The sift panel will use the information in your employment More ❯

will see you design customer journeys where over a million people use the product/software. You'll also have a fantastic amount of autonomy to work with the research team and look under the hood to understand how to solve these problems. As we scale our digital products, we’re looking for a UX/CRO Designer to … join our passionate design team. You’ll focus on optimising our customer journeys and conversion funnels through research-driven, iterative design—working on real products that impact real users. 🔧 What You'll Be Doing 80% Design & Research: Lead user research and CRO design across web and mobile products to improve conversion, reduce bounce, and enhance experience. … Stay sharp and inspired by keeping up with industry trends and developing your skills. 🎯 What We’re Looking For 2+ years in CRO-focused design roles Strong analytical and research skills Proficiency in visual design and prototyping tools Experience with A/B testing and web analytics platforms Agile mindset and collaborative spirit Ability to clearly explain design decisions More ❯

Product Management, Engineering, Customer Success and Professional Services you will be a key driver of design decisions and outcomes in core applications and green field projects. Key Responsibilities Lead user research activities to understand the needs and behaviours of users interacting with data driven applications. Actively take and find requirements from customers and stake holders, translating them into … actionable design tasks. Define user flows, create journey maps, develop personas, and articulate requirements and user stories to inform the design process. Design intuitive and efficient interfaces, starting from wireframes and moving to detailed prototypes and high(er) fidelity designs. Utilise design tools, particularly Figma, for prototyping, iterating on designs, and gathering feedback. Plan and conduct usability testing … to road rest, validate design solutions and identify areas for improvement. Collaborate closely with product managers to refine requirements and translate them into user centred design solutions. Work hand in hand with front end developers, providing clear design specifications, assets, and guidance to ensure accurate implementation of the user experience. Contribute to the evolution and application of our More ❯

User Experience Developer - UX Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced User Experience Developer to work with multiple clients in a consultancy capacity. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites required on occasion and you must … As a UX Developer you will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Use different techniques to identify and understand users and their needs … so that you can translate user stories and propose user-focused, evidence-based design approaches to meet these needs. * Design accessible and impactful products and services for public and private sector clients. * Employ a wide range of skills, interviewing users, creating detailed plans, understanding and extrapolating data, facilitating workshops, presenting research findings and more * Visualise, articulate and More ❯

Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client sites … Role As a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of … service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity * Work on new ideas and work alongside solution team More ❯

THE BENEFITS Friendly supportive and forward-thinking team Up to 25 days holidays plus bank holidays and birthday off Regular social events Contributory Pension THE UX DESIGNER ROLE: Optimise user journeys and conversion funnels across web and mobile products Use data-driven insights to improve performance metrics such as conversion rates, bounce rates, and time on site Ensure consistency … across the user experience while continuously testing and iterating on designs Contribute to improving design workflows and evaluating new tools Share feedback and ideas that support efficiency and quality across the design function Stay up to date with the latest design trends, tools, and best practices Dedicate time to personal growth and skill-building to support your development and … enhance the wider team UX DESIGNER ESSENTIAL SKILLS 2+ years experience in UX and CRO for digital products Strong understanding of user-centered design principles and UX best practices Confident in planning and conducting user research, usability testing, and journey mapping Skilled in designing and prototyping user interfaces that balance user needs with business goals More ❯